Trabajos Servicio al Cliente en ValenciaCrear alertas

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

Shape the future of logistics with us! At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions. Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you’ll play a key part in delivering a smooth and positive customer experience — from onboarding and order‑to‑invoice coordination to reliable day‑to‑day support. You’ll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. It’s a role where you can truly make an impact, both for our customers and for the way we work! For this role, we expect the new colleague to work from our office in Madrid (Spain). Your responsibilities • You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries, • You maintain data and set up new customers, building long-term relationships through excellent service, • You monitor daily warehouse movements and proactively identify and address discrepancies, • You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up, • You handle quality-related issues and stay in close contact with the quality department until resolution Your profile • You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service, • You are motivated and eager to learn – your motivation is more important than many years of experience, • You have very good English, Spanish & French language skills (additional languages are a plus), • You have strong organizational skills, with an eye for detail, the ability to prioritize, and a hands-on mentality, • You have excellent communication skills and enjoy working with customers, • You are confident in using MS Office – training on our internal software will be provided What we offer you • Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience., • Local benefits (applicable to the Madrid (Spain) location), • Home-office up to 2 days/week is possible after the onboarding period, • Continuous investment in your personal and professional development through training and coaching., • A dynamic and fast-growing company that is part of a strong international group, with a focus on sustainability., • A supportive, collaborative team environment where your ideas and contributions matter Interested? We cultivate a tight-knit team of smart people who care about their work and their colleagues. We believe this is a really exciting opportunity for someone who is up for a fast-paced challenge and is eager to become an integral member of our team. Send us your CV and your letter of motivation in English. We’re looking forward to meeting you! Privacy Notice Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. We value diversity and equal opportunity. Applicants are welcomed based on their individual merits as we do not discriminate on the grounds of age, sex, disability, ethnic or racial origin, religion or belief, or sexual orientation. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. External recruitment services/agencies will not be used for this position.

Agencia de viajes especializada en viajes escolares, tanto nacionales como internaciones, precisa incorporar un Gestor de viajes con experiencia en grupos. En dependencia de la dirección, la persona seleccionada desempeñará las siguientes funciones: • Contacto con clientes para la gestión de petición de viajes., • Elaboración de presupuestos, • Reservas de actividades y entradas a nivel nacional e internacional., • Búsqueda de restaurantes y hoteles, • Elaboración y gestión de listados de participantes, • Gestión documental de los viajes, • Colaborará con el/a superior/a directo en las operaciones de búsqueda y selección de nuevos proveedores., • Reserva de vuelos, hoteles o billetes de tren para particulares y grupos. Requisitos: • Estudios superiores, valorable relacionados con el sector del turismo, • IMPRESCINDIBLE experiencia demostrable en puesto similar, deseable en departamento de grupos., • Valorable experiencia gestionando viajes escolares, • Habilidades de comunicación e interpersonales., • Capacidad de organización y gestión del tiempo., • Conocimiento herramientas de ofimática, • Idiomas: inglés ALTO y valorable segundo idioma Tipo de contratación y condiciones económicas • Contratación a tiempo completo ( indefinido)., • Condiciones económicas a tratar en entrevista., • Horario intensivo a convenir., • Inicio en Septiembre 2026

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

Shape the future of logistics with us!.At Tosca, we help the world’s leading retailers and suppliers eliminate waste, reduce costs, and improve efficiency with our reusable packaging solutions.Our people are at the heart of this mission, and.Customer Service & Asset Specialist to strengthen our EM

Te apasiona ayudar a las personas y disfrutas resolviendo problemas? En 3D Seguridad buscamos a alguien que quiera formar parte de un equipo donde cada conversación cuenta.Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.No buscamo

Misión ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Contribuir a la excelencia asistencial del Grupo Vithas garantizando una atención integral, personalizada y segura al paciente internacional (privado y/o con aseguradora extranjera), asegurando el cumplimiento de los procesos corporativos, la normativa vigente y los estándares de calidad, seguridad y experiencia del paciente. Actuar como referente del paciente internacional durante todo el proceso asistencial, facilitando una comunicación eficaz entre el paciente, los profesionales sanitarios y las entidades aseguradoras, de acuerdo con el modelo asistencial Vithas. Responsabilidades 1. Acoger, orientar e informar al paciente internacional y a sus acompañantes, garantizando una experiencia homogénea y alineada con los estándares corporativos Vithas, ofreciendo información clara y comprensible sobre su proceso asistencial, estancia hospitalaria, servicios médicos, administrativos y económicos., 2. Gestión y verificación de documentación internacional, incluyendo pasaportes, pólizas de seguros extranjeros, cartas de garantía (Guarantee of Payment – GOP), autorizaciones previas y documentación clínica conforme a los procedimientos establecidos., 3. Registro administrativo del paciente para consultas y pruebas diagnósticas, asegurando la correcta identificación del tipo de paciente (privado internacional / aseguradora extranjera)., 4. Coordinación con compañías aseguradoras internacionales y intermediarios (asistencias, brokers, embajadas) para la validación de coberturas, autorizaciones, extensiones de estancia y procedimientos adicionales., 5. Gestión de citaciones, tanto presenciales como telefónicas, teniendo en cuenta la disponibilidad médica y las particularidades del paciente internacional., 6. Seguimiento administrativo del proceso asistencial, informando al paciente sobre los pasos a seguir, tiempos estimados y aspectos económicos, garantizando una experiencia fluida y sin incidencias., 7. Registro de la actividad sanitaria realizada, asegurando la correcta imputación en los sistemas corporativos para la facturación internacional., 8. Facturación de pacientes privados internacionales, elaboración y explicación de presupuestos, depósitos, facturas proforma y facturas finales, en coordinación con el área de facturación., 9. En coordinación con el Servicio de Atención al Paciente, gestión y resolución de incidencias, reclamaciones o sugerencias, actuando como intermediario entre el paciente, los profesionales sanitarios y los departamentos implicados., 10. Comunicación constante con el equipo médico y de enfermería, facilitando la información necesaria para la correcta atención del paciente internacional., 11. Gestión administrativa general, incluyendo correos electrónicos, llamadas, archivo de documentación clínica y administrativa, y uso de plataformas internas., 12. Control de tiempos de atención y flujos de trabajo, colaborando activamente en la mejora continua de los procesos de Front Office para minimizar esperas y garantizar un servicio premium. Titulación requerida Grado en Traducción e Interpretación o similar. Formación específica y conocimientos técnicos Atención al cliente internacional en entorno sanitario. Gestión administrativa de pacientes privados y asegurados internacionales. Facturación sanitaria internacional y gestión de depósitos. Conocimiento básico de pólizas de seguros de salud internacionales. Documentación sanitaria y protección de datos. Experiencia requerida Mínimo 6 meses – 1 año en puestos similares de admisión, recepción o atención al paciente. Valorable experiencia previa en hospitales, clínicas privadas o departamentos de Patient Services / International Desk. Idiomas Español e Inglés: nivel alto o avanzado (imprescindible). Segundo idioma: nivel alto o avanzado (imprescindible). Tercer idioma: Nivel Básico o intermedio (valorable). xcskxlj Si estás interesado/a no dudes en inscribirte y nos pondremos en contacto contigo!

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Location: Valencia, SpainValencia offers a high quality of life, good infrastructure, affordable living, and a strong international community.

Se valora la experiencia previa en óptica y una actitud orientada al servicio al cliente. Una empresa del sector óptico busca un Auxiliar de Óptica en Ribera Alta (Valencia). Este puesto implica brindar atención personalizada a los clientes, asesorar sobre productos ópticos y gestionar la repos

Además, se ofrece formación continua y un 30% de descuento en productos de la tienda. ALE-HOP en Cullera busca personal para atención al cliente en su tienda.

Do you want to play a key role in keeping payment services safe, compliant, and trustworthy while guiding customers with professionalism and care? Then this is the role for you! As an Advisor, you are the link between our customers and the compliance process.You ensure that customer documentation is

Customer Service Representative – Dutch Speaker.Sea uno de los primeros solicitantes, lea la descripción completa del puesto a continuación y luego envíe su candidatura para que sea considerada.Dutch-speaking Customer Service Representative !.Are you ready to combine career growth with the Medi

Apex Group in Valencia is looking for an Account Management Officer to manage client accounts through their lifecycle, ensuring compliance with regulations and working closely with internal teams.This role requires a Bachelor’s degree in Economics, Finance, or Business Administration, along with r

IVC Evidensia Iberia busca un/a Auxiliar Técnico Veterinario (ATV) para su Hospital Veterinario AÚNA en Valencia. La oferta incluye un contrato estable a jornada completa, formación continua y un ambiente de trabajo colaborativo y profesional en uno de los hospitales veterinarios más reconocidos

Administrativo/a de atención al público para puesto en Paterna.

INFINNI is building the infrastructure that powers the creator economy.We’re a technology company reimagining how creators work by designing powerful, modern tools that make it simple to manage, distribute, and scale their work.The creator economy is on track to exceed $480B by 2027, yet the softw

Overview Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura. Role: Solution Specialist - Technology Sales Location: Málaga, Spain (Hybrid) Employment Type: Full-time, Permanent Start Date: As soon as you can Relocation Bonus: Yes About the role Craft the digital landscape for the brands shaping tomorrow. This is your platform to merge deep technical skill with authentic customer partnership, helping ambitious businesses scale with intelligent cloud solutions. Based in vibrant Málaga, you'll join a mission-driven team where your work has direct, visible impact. Responsibilities • Present visionary solutions to customers and partners., • Conduct expert technical training and ensure seamless implementation of solutions., • Collaborate with teams to remove barriers by providing certification training, leadership mentorship, and the advanced tools needed to excel and lead. Qualifications • Proficient/Bilingual in Portuguese and fluent in English., • 3–6+ years of technology sales or development experience., • Fundamental cloud certification and a passion for emerging tech trends., • Ability to translate technical features into business outcomes. Live your potential / Benefits • Permanent contract with hybrid work rhythm., • Modern office where the beach is your break room., • Complete relocation support and a personalized career development path. xcskxlj Power progress from the heart of the Mediterranean. #J-18808-Ljbffr

Are you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments? Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. If so, this role is made for you! You’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. What We Offer At Maersk, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. With a presence in 130+ countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. We invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. Responsibilities • Manage and monitor the end‑to‑end shipment process, • Coordinate with various stakeholders involved in shipment handling, • Orchestrate the overall flow of shipments to ensure seamless execution, • Provide value‑adding business solutions through strong process understanding, • Resolve customer and stakeholder queries promptly and professionally, • Maintain a customer‑centric approach, preventing errors and ensuring continuous improvement, • Prepare and submit documentation accurately and on time, • Support cross‑sell and up‑sell initiatives and contribute to customer retention, • Adhere to SOPs and IOPs during daily operations, • Identify process deviations and proactively communicate them, • Respond to inquiries promptly and escalat[e] issues when required, • Maintain effective communication, including participation in client calls, • Record and report performance insights to support service improvements, • Collaborate with KCMs and the Commercial team to strengthen customer relationships, • Comply with customer‑specific SOPs and monitor related KPIs, • Execute reports and tasks assigned by the Team Leader/Manager Qualifications • Experience in Logistics or related fields, • Fluency in Spanish and English, • Excellent communication and stakeholder management skills, • Strong customer‑centric mindset and passion for service excellence, • Results‑driven attitude with strong organizational skills, • Ability to work effectively under pressure, • Team‑oriented mindset and collaborative spirit, • Solid understanding of operational processes, • Sense of urgency and persistence in driving issues to closure, • Positive, proactive, and solution‑oriented attitude #LI-GAUG1 We look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. xcskxlj We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing #J-18808-Ljbffr

Shape the future of logistics with us! Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xcskxlj External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xkdbapo External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xkdbapo External recruitment services/agencies will not be used for this position.

Shape the future of logistics with us! Habilidades, experiencia, cualificaciones... Si tiene el perfil adecuado para esta oportunidad, asegúrese de inscribirse hoy mismo. ¿Our people are at the heart of this mission, and we are now looking for a Customer Service & Asset Specialist to strengthen our EMEA-team. As the primary point of contact for customers in the EMEA-region, you'll play a key part in delivering a smooth and positive customer experience — from onboarding and order‐to‐invoice coordination to reliable day‐to‐day support. You'll collaborate closely with internal departments, helping to solve customer needs efficiently while contributing to continuous improvement and quality across our processes. For this role, we expect the new colleague to work from our office in Madrid (Spain). You provide customer support for different regions within EMEA and act as the first point of contact for questions and inquiries You maintain data and set up new customers, building long-term relationships through excellent service You monitor daily warehouse movements and proactively identify and address discrepancies You coordinate inventory checks, taking responsibility for communication, analysis, and follow-up You handle quality-related issues and stay in close contact with the quality department until resolution You have completed vocational training as an industrial clerk, office administrator, or have comparable experience in customer service You have very good English, Spanish & French language skills (additional languages are a plus) You are confident in using MS Office – training on our internal software will be provided Fixed-term contract for 1 year, with the possibility of extension into a permanent contract, and a competitive remuneration package aligned with your skills and experience. Local benefits ( applicable to the Madrid (Spain) location) Home-office up to 2 days/week is possible after the onboarding period Continuous investment in your personal and professional development through training and coaching. Send us your CV and your letter of motivation in English. Your personal data will be processed by Tosca for recruitment purposes in accordance with GDPR and applicable local data protection laws. xkdbapo External recruitment services/agencies will not be used for this position.

ph3Tasks /h3 pIn this role, you will dive into a comprehensive training program to get ready for top-notch customer service for one of our clients in the payment industry. /p pYou will support customers with the setup and configuration of their payment terminals or online solutions, as well as addressing and resolving any reported issues they may encounter. Both from the comfort of your home and within our vibrant office space. /p pbThe responsibilities: /b /p ul liCommunication: Connect with B2B customers via phone and email, providing service-oriented solutions. /li liAdministration: Keep things organized by handling admin tasks and following up on questions and requests. /li liTeamwork: Cultivate a positive working environment, fostering motivation among colleagues and ensuring customers feel genuinely appreciated. /li /ul h3Requirements /h3 pbYour profile: /b /p ul liNative-level proficiency in Danish (both spoken and written) and a good command of the English language. /li liA high school diploma or equivalent qualification is necessary. /li liPrevious customer service experience is a bonus but not a deal-breaker. /li liYour communication skills should be on point for confidently interacting with customers. /li liYou are a master problem solver, ready to tackle customer inquiries and resolve issues efficiently. /li liJuggling tasks and paying attention to detail is your thing, especially in a fast-paced environment. /li liComfortable using computer systems and various software applications. /li liAbility to work flexible shifts, including evenings, weekends, and holidays, due to the dynamic nature of customer needs. /li /ul h3Benefits /h3 ul libBase salary: /b €1,559.25 gross per month (based on a 39-hour contract) /li libMonthly bonus: /b ul li€200 gross per month (based on planning adherence quality). /li liAfter 6 months, the bonus increases to €300 per month with new targets. /li liAfter 12 months, the bonus goes up to €350 per month with additional targets. /li liAfter 18 months, the base salary increases to €1,600, plus the €350 monthly bonus. /li /ul /li libPermanent contract /b after a 1-month probation period /li liYou accrue b1.9 paid holidays /b per month /li liOpportunities for bgrowth and professional development /b /li liA bdiverse, supportive, and collaborative team environment /b /li libUnlimited coffee and fresh fruit /b on office days for an energy boost /li liA bdiverse, friendly, and collaborative team culture /b /li libTax free benefits /b (restaurant/Transport/Day Care) /li liAccess to a bmental health and well-being support app /b /li libFree online Spanish lessons /b outside working hours /li /ul pIf these points align with your strengths and aspirations, we would love to hear from you! Join our team and start an exciting career journey with a company that truly values each and every individual. We cannot wait to welcome you aboard and create amazing experiences together. /p /p #J-18808-Ljbffr

ppAn international company operating in the Food BV ingredient sector is currently recruiting a Customer Operations Specialist to support its French‑speaking customer portfolio. The role sits at the intersection of customer service, sales support, and order management, ensuring a high level of service across the full order‑to‑cash cycle. This position works closely with Key Account Managers and regional commercial teams, acting as a key operational contact for customers. /ph3Responsibilities /h3ulliValidate customer data at the order stage, including pricing, commercial terms, exceptions, and specific logistics requirements. /liliHandle customer and internal enquiries related to product availability, quality, substitutions, inventory levels, order status, pricing, billing, and invoicing. /liliSupport the sales team with account‑related operational issues, including carrier incidents and delivery constraints. /liliMaintain accurate customer and account records to ensure efficient billing and documentation. /li /ulh3Qualifications /h3ulliAt least 3 years’ experience in a customer service, customer operations, or sales support environment. /liliFluent /liliEnglish is essential (written and spoken). /liliExperience working with Microsoft Office, particularly Excel, and ERP systems (e.g., SAP Business One). /liliHigh level of English communication skills. /li /ul /p #J-18808-Ljbffr

Are you fluent in Dutch and passionate about building strong client relationships? Join our dynamic team as an Account Manager (Dutch-speaking), working on exciting projects while living in the beautiful coastal cities of Benalmádena or Valencia, Spain. This role offers the perfect balance of professional growth and an exceptional lifestyle in vibrant Spanish locations. La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto. What You'll Do • Serve as the primary point of contact for Dutch-speaking clients, building strong, long-term relationships, • Understand client needs, provide strategic guidance, and ensure services meet or exceed expectations, • Manage projects from inception to completion, coordinating internally with operations, marketing, and product teams, • Monitor account performance, prepare reports, and proactively address challenges, • Identify opportunities to upsell or expand services, helping clients maximize value, • Collaborate closely with international teams to align on objectives, strategies, and results Who You Are • Fluent in Dutch and proficient in English, • Previous experience in account management, client services, or business development, • Excellent interpersonal, communication, and negotiation skills, • Highly organized, proactive, and able to manage multiple accounts simultaneously, • Results-oriented, with strong problem-solving abilities and attention to detail, • Comfortable working in a fast-paced environment and adapting to client needs What We Offer • Competitive salary with performance-based bonuses, • Opportunity to work in Benalmádena or Valencia two of Spains most vibrant and culturally rich cities, • Supportive and collaborative international team environment, • Career growth and professional development opportunities, • Dynamic, client-facing role with direct impact on business success Life in Benalmádena & Valencia Benalmádena offers stunning beaches, lively marinas, and a relaxed coastal lifestyle with excellent amenities. Valencia, a larger city, combines historical charm with modern culture, beaches, and a vibrant social scene. Both locations provide sunshine, delicious cuisine, and a welcoming international community making them ideal places to work and live. xcskxlj If you're ready to manage key accounts, grow professionally, and enjoy life in sunny Benalmádena or Valencia, apply today! #J-18808-Ljbffr

Singularu busca un Customer Service Manager con experiencia en liderazgo y atención al cliente. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. La misión principal es garantizar una experiencia excepcional en todos los puntos de contacto, liderar al equipo y optimizar procesos mediante la automatización y análisis de datos. El candidato ideal tendrá un grado en ADE, Comunicación, Marketing o similar y 3-5 años de experiencia en Retail o e-commerce. xcskxlj Se ofrece un entorno de trabajo dinámico y oportunidades de crecimiento. #J-18808-Ljbffr

Team Leader or Trainer roles) Team spirit: Work alongside Dutch-speaking colleagues Relocation package: Available for selected candidates HR support: Assistance with administrative processes and documentation in Spain Recognition: Join an internationally awarded company ✨ What we’re loo

Location: Spain / Madrid / Hybrid / Remote ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". Language: Spanish Mandatory Team: Client Services Welcome to Maisa – Making AI Accountable! Our agentic process automation platform helps enterprises automate complex, decision-heavy processes that traditional automation can’t handle and GenAI can’t be trusted with. We enable organizations to scale operations, resist hallucinations, and bring end-to-end visibility and control to your most complex processes. Powered by a new kind of computing platform, Maisa combines AI-driven problem solving with programmatic execution, so every action is reliable, auditable, and built for enterprise scale. About The Role Our Technical Account Managers play a crucial client-facing role to drive adoption, expansion, and value realization for enterprise customers implementing our agentic AI platform, contributing significantly to ensuring the success of key enterprise customers. You’ll manage the full lifecycle of customer deployments, from leading discovery processes, through initial technical implementation and on to broad organizational adoption. TAMs provide program/project management for enterprise-wide rollouts, coordinating implementation across multiple departments and stakeholders while ensuring consistent value delivery and transformative results for clients. Whilst this role can be remote, based anywhere in Spain, you can expect 25% travel time on-site with customers and Maisa offices. What You’ll Do Implementation & Delivery • Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements, • Coordinate customer onboarding activities including technical setup, process discovery and mapping, user training, and knowledge transfer Program Management & Governance • Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders, • Identify and mitigate implementation risks through proactive program management Enablement & Adoption • Develop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices, • Build and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities Stakeholder Management • Serve as primary point of contact for technical and operational issues during implementation, • Facilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement What You’ll Bring Key Requirements • Strong demonstrable experience managing enterprise technology implementations, with proven experience leading customer onboarding, training programs, and change management initiatives at scale, • Strong program management capabilities including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C‑suite, • Solid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or Bachelor’s degree in Computer Science, Information Systems, or related field, • Demonstrable experience leading discovery processes and process mapping using various frameworks and methodologies, • Excellent communication and documentation skills with ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders, • Business proficiency in Spanish and English; additional European languages a plus, • Ability to travel up to 25% of the time Desired Qualities • Hands‑on experience with enterprise automation platforms (UiPath, Automation Anywhere, Blue Prism, Celonis) and relevant certifications (PMP, PRINCE2, Agile), • Background in process optimization, business process management, or digital transformation with track record of successful change management in large organizations, • Self-starter who thrives in fast‑paced, founder‑led environments with comfort navigating ambiguity and creating structure in undefined scenarios, • Strong analytical skills for tracking program metrics and demonstrating customer value, • Willingness to actively use AI tools to enhance productivity and preference for flat organizations with direct impact Why Join Maisa You will be joining one of Europe’s most exciting early-stage AI start‑ups, where you’ll have the opportunity to work with cutting‑edge Agentic Process Automation that’s reshaping how enterprises approach AI deployment. You will get to directly influence how major multinational organizations transform critical business processes, working on genuinely differentiated technology that solves real enterprise AI challenges. Following our recent $25m Seed Round, we’re scaling quickly and realizing significant enterprise traction. xcskxlj This is your opportunity to help solve real AI enterprise challenges, working alongside deep technical and industry experts, where you will be challenged daily and expedite your learning and development. Maisa is committed to Equal Employment Opportunity through attracting and retaining a complementary team of employees and building an inclusive environment for all. #J-18808-Ljbffr

Customer Service Representative – Dutch SpeakerAlicanteThe Adecco Group | HybridWork in sunny Spain as a Dutch-speaking Customer Service Representative!Are you ready to combine career growth with the Mediterranean lifestyle? Join an international company in the telecom sector and support customers with their mobile, internet, and TV services while developing your career in a dynamic, award-winning environment.What you'll doSupport customers with mobile and home services (SIM, internet, TV setup).Troubleshoot and resolve technical issues efficiently.Identify opportunities for cross- and upselling.What we offer you:Salary: €1,718.70 – €2,094.66 gross per monthBonus: Up to 15% of your monthly salaryWorking hours: Flexible contracts (32, 34, 36 or 39 hours per week)Contract: Permanent position with a 2-month probation periodTraining: 2-week onboarding program where you'll gain all the skills you needHybrid working model: First 3 months fully office-based; afterwards, partial remote work is possible (subject to team leader approval)Work environment: A vibrant and social workplace in our Alicante office.Career growth: Opportunities for progression (e.G. Es posible que un gran número de candidatos se presenten a este puesto, así que asegúrese de enviar su CV y su solicitud lo antes posible. Team Leader or Trainer roles)Team spirit: Work alongside Dutch-speaking colleaguesRelocation package: Available for selected candidatesHR support: Assistance with administrative processes and documentation in SpainRecognition: Join an internationally xkdbapo awarded companyWhat we're looking forLanguage skills: Fluent in Dutch (C2 level) and good English skills (minimum B1)Customer & sales focus: Strong communicator with a customer-oriented mindset and a natural ability to identify sales opportunitiesProblem-solving: Proactive and efficient in resolving customer issuesTech-savvy: Comfortable with technology and good IT skillsWork eligibility: Legal right to live and work in Spain, with valid documentation

ph3About Apex Group /h3 pThe Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross‑jurisdictional services. With our clients at the heart of everything we do, our hard‑working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry‑changing realities. For our business, for clients, and for you. /p h3Role /h3 pAccount Manager /p h3Location /h3 pValencia /p h3Employment Type /h3 pFull time Permanent /p h3Role Summary /h3 pAs an Account Manager you will play a key role in supporting client accounts from set‑up through their full lifecycle. You’ll ensure data accuracy, meet AML/KYC and regulatory requirements, and work closely with clients and internal teams to resolve queries and keep operations running smoothly. This is a great opportunity to build your expertise in client servicing, compliance, and financial operations within a collaborative team environment. /p h3Key Responsibilities /h3 ul liManagement and maintenance of client and account data throughout the lifecycle of a bank account. /li liAdherence to internal business rules and regulatory requirements regarding AML/KYC, CRS FATCA/QI. /li liIdentifying and assessing documentation requirements and addressing deficiencies. /li liWorking on account issues client reporting closely with internal and external stakeholders. /li liNumerical document management. /li liVarious signature verifications where applicable. /li liSupporting and mentoring Junior staff where required. /li liFurther tasks might be assigned according to the business requirements. /li /ul h3Skills Required /h3 ul liEducational level: University degree – Bachelor (or above) in Economics, Finance or Business Administration. /li liWorking experience in similar roles. /li liExcellent knowledge of English. /li liSound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions. /li liSound knowledge of MS Office applications. /li liHigh attention to detail with a proactive and analytical mindset. /li liAbility to work independently and as part of a team, managing priorities in a dynamic environment. /li liStrong organizational skills and flexibility. /li liExcellent communication skills. /li /ul h3What you will get in return /h3 ul liHybrid Working Model /li liPrivate health insurance. /li li27 working days holiday + Public holidays /li liOpportunities for professional development. /li liProfessional Development (CPD) and Study Guidance programs /li liPositive and hospitable work environment. /li liOpportunity to work with a diverse, agile and global team. /li liExposure to all aspects of the business and cross‑jurisdiction. /li liA genuinely unique opportunity to be part of an expanding large global business + more /li /ul h3EEO Statement /h3 pAt Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. /p h3Disclaimer /h3 pUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. /p /p #J-18808-Ljbffr

Necesito un servicio de Reparar portero automático con las siguientes características:ul br/li¿Qué problema tiene el portero automático? /li La pestaña de colgar telefonillo rota br/li¿En qué tipo de inmueble se va a realizar el servicio? /li Piso br/li¿Para cuándo se necesita el servicio? /li Soy flexible /ul br/bPreferencia para el servicio: /b Relación calidad/precio

Allfunds, founded in Madrid, is seeking a Client Services Senior Specialist to serve as the primary operational contact for institutional clients, ensuring smooth onboarding and ongoing service. ¿Quiere enviar su solicitud? Lea toda la información sobre este puesto a continuación y luego pulse el botón de solicitar. You will coordinate with Sales, Compliance and IT, manage asset migrations, address trading issues, provide performance xcskxlj reports, and support KPI dashboards to maintain high client satisfaction. #J-18808-Ljbffr

ph3Overview /h3pbRole: /b Solution Specialist - Technology Sales /ppbLocation: /b Málaga, Spain (Hybrid) /ppbEmployment Type: /b Full-time, Permanent /ppbStart Date: /b As soon as you can /ppbRelocation Bonus: /b Yes /ppCraft the digital landscape for the brands shaping tomorrow. This role merges deep technical skill with authentic customer partnership to help ambitious businesses scale with intelligent cloud solutions. Based in Málaga, you will join a mission-driven team where your work has direct, visible impact. /ph3Responsibilities /h3ulliPresent visionary solutions to customers, conduct expert training, and ensure seamless implementation. /liliCollaborate with customers to remove barriers by providing top-tier certification training, leadership mentorship, and the advanced tools needed to excel and lead. /li /ulh3Qualifications /h3ulliProficient/bilingual in Portuguese and fluent in English. /lili3-6+ years of technology sales or development experience. /liliFundamental cloud certification and a passion for emerging tech trends. /liliAbility to translate technical features into business outcomes. /li /ulh3Benefits / Live your potential /h3ulliStable, permanent contract with a hybrid work rhythm. /liliModern office where the beach is your break room. /liliComplete relocation support and a clear, personalized career development path. /li /ulpPower progress from the heart of the Mediterranean. Apply now. /p /p #J-18808-Ljbffr

Want to work in sunny Malta while helping protect millions of users from online scams, fraud and harmful content? Dé el siguiente paso en su carrera profesional ahora: desplácese hacia abajo para leer la descripción completa del puesto y envíe su solicitud. This is your opportunity to build an international career in content moderation and online safety — while living in one of Europe’s most popular expat destinations. Why Move to Malta? Malta is one of Europe’s fastest-growing hubs for digital services, tech and online platforms. Living in Malta means: • 300+ days of sunshine per year, • International work environment, • English-speaking business culture, • Strong expat community, • Mediterranean lifestyle by the sea You gain real experience in trust & safety, compliance, online moderation and digital risk prevention — skills that are increasingly in demand across Europe. The Role – German-Speaking Content Moderator (No Phone Calls) As a Customer Support Agent / Content Moderator, you will: • Review and moderate user-generated content, • Identify and prevent scams, fraud and policy violations, • Respond to customer inquiries via email (no phone support), • Apply company guidelines and country-specific regulations, • Make independent decisions based on clear policies, • Contribute to a safer digital marketplace You will play a direct role in protecting users and creating a secure online environment. Your decisions matter. • Fluent German (written and reading level is key), • Basic to conversational English, • Strong attention to detail, • Good computer skills, • Confident decision-maker, • Structured and proactive mindset No previous experience required. What matters most is your motivation to work in online safety, content moderation and digital compliance. • Full-time position, • Rotational morning and late shifts (no night shifts), • Hybrid / remote from home in Malta, • Option to work remotely from another EU country for a few weeks per year What You’ll Get • Relocation package to Malta, • Performance-based salary progression, • Team performance bonuses, • Private health insurance, • Well-being support, • Flexible shift planning, • Supportive international team Why This Role Stands Out Meaningful Work You actively protect users from scammers and harmful behavior. Career Growth Many professionals move into roles within compliance, quality, risk, or team leadership. xcskxlj International Experience Living and working in Malta gives you global exposure in a growing digital industry. #J-18808-Ljbffr

ph3Customer Service Representative (English, Spanish French) /h3 pLocation: Valencia, Spain /p pEmployment Type: Full-time | On-site /p pCompany Description: IDECO S.A. is a leading Greek manufacturer of high-quality insect screen systems, with more than 30 years of experience in the European market. As part of our continued international growth, we are looking for a Customer Service Representative to join our team at our offices in Valencia, Spain. If you enjoy working in an international environment and are passionate about delivering excellent customer service, we would love to hear from you. /p h3Role Description /h3 pThe Customer Service Representative will be responsible for supporting our international customers by providing professional and efficient service throughout the order process. /p h3Key Responsibilities /h3 ul liHandle customer inquiries via telephone and email. /li liProcess, register, and monitor customer orders accurately. /li liProvide product information and support to customers and business partners. /li liCoordinate with the Sales, Production, and Logistics departments to ensure smooth order fulfillment. /li liFollow up on customer requests and resolve issues in a timely and professional manner. /li liMaintain accurate customer records using the company's ERP/CRM systems. /li liBuild and maintain strong relationships with customers while ensuring a high level of customer satisfaction. /li /ul h3Qualifications /h3 ul liFluent English, Spanish, and French (spoken and written) are mandatory. /li liPrevious experience in Customer Service, Order Processing, or a similar role is preferred. /li liExcellent communication and interpersonal skills. /li liStrong organizational and problem‑solving abilities. /li liGood knowledge of Microsoft Office and CRM/ERP systems. /li liAbility to work efficiently in a fast‑paced international environment. /li liTeam player with a positive attitude and strong attention to detail. /li /ul h3What We Offer /h3 ul liFull-time, permanent position. /li liCompetitive salary based on qualifications and experience. /li liProfessional and supportive international working environment. /li liContinuous training and career development opportunities. /li liThe opportunity to join a growing European company with over 30 years of successful presence in the market. /li /ul pIf you meet the above qualifications and would like to become part of our international team, we look forward to receiving your application. /p /p #J-18808-Ljbffr

pFlorida Universitaria en Valencia busca un profesional para cumplir con los procedimientos de trabajo y los KPI. Este rol implica la resolución de incidencias y mantener un contacto cercano con los clientes y departamentos internos. /ppSe valoran habilidades de comunicación y un estilo de trabajo orientado a objetivos, además de un grado en Gestión del Transporte y la Logística. Se ofrece un entorno dinámico y la oportunidad de contribuir a la calidad del trabajo. /p #J-18808-Ljbffr

Next Job Abroad sucht einen Customer Service Officer in Valencia, Spanien, für die Betreuung deutschsprachiger Kunden.Die Position bietet ein Grundgehalt zwischen 23.Du wirst Teil eines multikulturellen Teams und hilfst unseren Kunden bei ihren finanziellen Anliegen.Neben einem modernen Arbeitsplat

Overview /h3pCustomer Representative (Dutch-speaking) - On-site - LP02.

You will assist Dutch-speaking customers, ensuring their inquiries are resolved promptly. A leading consultancy firm in Valencia is looking for a Dutch Speaking Customer Service Advisor to provide top-notch support.

pTÉCNICO/A CUSTOMER SERVICE /pbr /Experiencia, cualificaciones y habilidades interpersonales, ¿tiene todo lo necesario para triunfar en esta oportunidad? Descúbralo a continuación.br /pLa empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. /ppDependencia jerárquica : Responsable Customer Service Customer Care /ppBasado: Valencia, España. /ppMisión: /ppGestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. /ppFunciones: /pulliGestionar pedidos de clientela en SAP (creación, seguimiento, modificación). /liliResolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. /liliRealizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. /liliMantener actualizadas la base de datos de la clientela y pedidos. /liliRegistrar e informar sobre reclamaciones y feedback recurrente de la clientela. /liliCumplir con los KPI ́s de calidad y tiempos de respuesta definidos por el departamento. /liliMantener una comunicación clara, profesional y empática con la clientela. /li /ulpRequisitos: /pulliFormación: Formación en Comercio Internacional, Administración, Logística o similares. /liliConocimiento de procesos de exportación, transporte y facturación. /liliExperiencia previa en atención a la clientela, idealmente internacional. /liliInformática: /liliPaquete Office Completo nivel de usuario. /liliConocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. /liliIdioma. Nivel alto Inglés. Se valorará otro idioma. /liliCompetencias: /liliProactividad. /liliAtención a la clientela eficaz y empática. /liliResolución deProblemas. /liliComunicación clara. /liliPlanificación, organización y seguimiento detallado. /li /ulpOfrecemos /pulliContrato de trabajo indefinido a tiempo completo. xhfqzwm /liliFormar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. /li /ulpEn consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación /p

Responsabilidades Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. • Gestionar y realizar el seguimiento de la cartera de pedidos;, • Supervisar la disponibilidad de producto y los plazos de entrega, manteniendo una comunicación fluida con clientes y equipos internos;, • Atender consultas e incidencias, ofreciendo un servicio orientado a la satisfacción del cliente;, • Actualizar información en los sistemas de gestión y colaborar en el seguimiento de indicadores operativos. Requisitos • Experiencia mínima de 2 años en posiciones de gestión de pedidos, customer service o soporte comercial en entornos industriales;, • Buen manejo de herramientas ofimáticas, especialmente Excel. xcskxlj Competencias • Capacidad de planificación y organización;, • Habilidad para gestionar múltiples tareas de forma eficiente;, • Actitud proactiva y enfoque resolutivo;, • Rigor y precisión en la gestión de la información. #J-18808-Ljbffr

ph3Barcelona calling! /h3 pGot Danish fluency digital marketing skills? We've got your ticket to Barcelona with relocation handled. /p h3The vibe: /h3 ul liOffice with sea views /li liBuild campaigns for future unicorns /li liInclusive team with regular events /li liCompetitive $ + bonus potential /li liWe sort your move, you sort your career /li /ul h3You're: /h3 ul liFluent in Danish + English /li li20+ months in sales/marketing /li liComfortable with AI/CRM tools /li liReady for a fresh start in Spain /li /ul h3No overthinking. Just apply. /h3 pWe'll handle the logistics. /p h3Slide into our DMs (aka apply) if: /h3 ul liYou want Mediterranean life /li liYou're tired of the same routine /li liYou're ready for growth + adventure /li /ul h3Apply in 60 seconds /h3 pPS We’ll even help you find that perfect Barcelona apartment. /p /p #J-18808-Ljbffr

pConfidential Careers in Valencia, Spain, seeks an exceptional account manager to shape growth and implement the company’s sales strategy, focusing on developing the business in the French region. /ppYou will report to the Global Territory Manager and operate in a matrix organization with sector, channel, and support teams, driving revenue growth through close partnerships and cross-functional collaboration across Sales, Finance, and Supply Chain. /p #J-18808-Ljbffr

ph3Acerca del rol /h3 pComo Customer Service Manager, tu misión principal será garantizar una experiencia de cliente excepcional y coherente en todos nuestros puntos de contacto. Liderarás al equipo, optimizarás procesos y asegurarás que cada interacción refuerce la relación de confianza con la marca. /p h3¿Cuál será tu misión? /h3 ul liLiderazgo de equipo: coordinar, motivar, planificar turnos y diseñar planes de formación continua. /li liTransformación y automatización del servicio: diseñar y ejecutar una hoja de ruta de modernización incorporando automatizaciones, IA y herramientas de autoservicio. /li liExcelencia en la atención: supervisar la resolución de reclamaciones, incidencias, cambios y devoluciones, garantizando que las consultas se resuelvan en una única interacción cuando sea posible. /li liOptimización basada en datos: analizar motivos de contacto para detectar oportunidades de automatización, mejora de producto o reducción de incidencias, trabajando transversalmente con Tecnología, Producto y Marketing. /li liGestión tecnológica y KPIs: supervisar el uso de CRM y sistemas de ticketing, definir KPIs y elaborar informes periódicos proveyendo mejoras. /li liCumplimiento y normativas: garantizar el cumplimiento de normativa de protección de datos, derechos del consumidor y políticas corporativas. /li liVisión transversal: colaborar con otros departamentos para resolver incidencias, evaluar sugerencias y asegurar mejora continua. /li /ul h3¿Qué buscamos en ti? /h3 ul liFormación: Grado en ADE, Comunicación, Marketing o similar. /li liExperiencia: 3-5 años gestionando departamentos de Atención al Cliente, preferiblemente en Retail o e-commerce, con liderazgo de equipos. /li liMentalidad tecnológica y mejora continua: experiencia implementando automatizaciones, chatbots, workflows inteligentes o soluciones de IA, evaluando herramientas del mercado. /li liDominio de herramientas: uso cómodo de CRMs y sistemas de ticketing (Zendesk, Gorgias, etc.) y habilidad para analizar datos y métricas. /li liCustomer Centric: orientación total a la clienta, equilibrando sus necesidades con objetivos empresariales. /li liLiderazgo empático y comunicación: inspirar, formar y sacar lo mejor del equipo, con excelentes habilidades comunicativas internas. /li liResolución y proactividad: metódico, anticipar problemas y proponer mejoras a procesos. /li liOrientación a eficiencia sin perder humanidad: equilibrar automatización y trato personalizado. /li /ul h3¿Qué ofrecemos? /h3 pDescuento exclusivo en nuestras joyas. /p pCafé, fruta y acceso a un equipo de más de 350 personas. /p pPlan de retribución flexible. /p pCrecimiento real en una empresa valenciana en expansión. /p h3Valores /h3 ul liTeam work, dream work. /li liTrust the process. /li liAlways proactive positive. /li liEnjoy all of it. /li /ul pValemos la igualdad de oportunidades y la diversidad. /p pSi te identificas con la vacante y tienes ganas de crecer, aplíca. /p /p #J-18808-Ljbffr

ph3Gestión de cuentas estratégicas /h3 ul liGestionar y desarrollar relaciones comerciales con clientes estratégicos. /li liActuar como interlocutor principal para las cuentas asignadas. /li liElaborar planes de crecimiento y desarrollo de cada cuenta. /li liIdentificar oportunidades de ampliación de servicios y soluciones. /li liGarantizar una experiencia de cliente excelente y una relación a largo plazo. /li /ul h3Desarrollo de negocio /h3 ul liDetectar nuevas oportunidades comerciales en clientes actuales y potenciales. /li liImpulsar la generación de negocio en Autoridades Portuarias, Terminales Marítimas, Comunidades Portuarias (PCS), operadores logísticos y organismos públicos. /li liDesarrollar iniciativas de cross‑selling y upselling sobre el portfolio de soluciones de la compañía. /li liParticipar en acciones de expansión internacional y apertura de nuevos mercados. /li /ul h3Venta consultiva /h3 ul liComprender las necesidades operativas y estratégicas de los clientes. /li liColaborar con los equipos de Producto, Tecnología y Operaciones para diseñar propuestas de valor adaptadas. /li liPresentar soluciones y propuestas comerciales a interlocutores de distintos niveles organizativos, incluyendo dirección y equipos técnicos. /li liLiderar procesos de negociación y cierre de acuerdos. /li /ul h3Licitaciones y contratación pública /h3 ul liParticipar en la identificación de oportunidades de contratación pública. /li liColaborar en la preparación de ofertas comerciales y propuestas técnicas. /li liCoordinarse con los equipos internos para la elaboración y defensa de propuestas. /li /ul h3Investigación y análisis de mercado /h3 ul liAnalizar tendencias del sector portuario, logístico y tecnológico. /li liIdentificar nuevas oportunidades relacionadas con la digitalización, automatización e Inteligencia Artificial. /li liMantener un conocimiento actualizado del mercado y de la competencia. /li /ul h3Imprescindibles /h3 ul liExperiencia mínima de entre 2 y 5 años en posiciones comerciales B2B o gestión de cuentas estratégicas. /li liExperiencia en venta consultiva y gestión de ciclos comerciales complejos. /li liCapacidad demostrable para generar relaciones de confianza con clientes. /li liExperiencia en prospección activa (llamadas, LinkedIn, email…) /li /ul h3Muy valorable /h3 ul liExperiencia en el sector portuario, marítimo, logístico o transporte. /li liConocimiento de Port Community Systems (PCS), Terminal Operating Systems (TOS) o soluciones tecnológicas para la cadena logística. /li liExperiencia en contratación pública y licitaciones. /li liExperiencia en entornos internacionales. /li liExperiencia comercializando soluciones software, SaaS o proyectos de transformación digital. /li /ul h3Idiomas /h3 h3Imprescindibles /h3 ul liEspañol nativo o bilingüe. /li liInglés profesional (nivel C1 o superior). /li /ul h3Muy valorable /h3 ul liFrancés. /li /ul pAunque no buscamos un perfil técnico, sí es importante que pueda desenvolverse con soltura en conversaciones relacionadas con: /p ul liSoluciones software empresariales. /li liPlataformas cloud y modelos SaaS. /li liIntegraciones y APIs. /li liAnalítica de datos y plataformas de información. /li liAutomatización de procesos. /li liInteligencia Artificial aplicada al negocio. /li /ul h3Nuestra propuesta de valor para ti /h3 ul liIncorporación a una compañía tecnológica consolidada y referente en su sector. /li liParticipación en proyectos estratégicos de transformación digital para clientes nacionales e internacionales. /li liModelo de trabajo híbrido y flexiblidad horaria. /li liPaquete retributivo competitivo compuesto por salario fijo y variable vinculado a resultados. /li liJornada reducida de 37,5 horas/semana. /li liJulio y agosto jornada intensiva. /li liDía libre en tu cumpleaños. /li liRetribución flexible. /li liSeguro de vida y accidentes. /li /ul pProdevelop comenzó a especializarse en ayudar a la digitalización del sector portuario allá por el año 1993, prestando servicios y soluciones en el área de las Tecnologías de la Información y las Comunicaciones. /p pDesde entonces hemos ido creciendo y disponiendo de diferentes sedes, Valencia, Algeciras y Barcelona. Así como una extensa red de clientes en Europa, África, América y Oceanía. Ya somos más de 120 profesionales altamente cualificados, y tenemos un crecimiento y rentabilidad sostenibles en los últimos años. /p /p #J-18808-Ljbffr

Dutch Speaking Customer Service Advisor - Work Remote ¿Está considerando presentar su candidatura para este trabajo? Compruebe todos los detalles en esta descripción del puesto y luego haga clic en "Solicitar". 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Base pay range This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals. In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel. Key Responsibilities • Engage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support, • Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly, • Document all customer interactions accurately in our systems, • Collaborate with team members to share insights and improve service delivery, • Stay updated on product offerings and company policies to assist customers effectively Requirements • Fluency in Dutch (both written and spoken) is essential; proficiency in English is an advantage, • Previous customer service experience is a plus, but a positive attitude and eagerness to learn are more important, • Excellent communication and interpersonal skills, • Ability to work independently and manage your time effectively while meeting deadlines, • Tech-savvy with a good understanding of CRM systems and various communication platforms, • Self-motivated, adaptable, and able to thrive in a remote work environment Benefits • 3-month fully supported training in Greece with relocation package., • Access to remote work opportunities worldwide after training., • Inclusion in a global on-demand agent database with exclusive client contracts., • Professional growth and career advancement within Mercier Consultancy. xcskxlj, • Networking and mentorship opportunities with international client service leaders Seniority level Entry level Employment type Full-time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

ph3About Fourvenues /h3pFourvenues is a tech platform born within the entertainment industry, designed to meet the real needs of venues. It offers online ticket sales, guest list management, VIP reservations, a fully integrated POS system for bar and box office, real‑time capacity tracking, and a built‑in CRM that links every touchpoint—from ticket purchase to bar spend—to provide cross‑referenced data for smarter decision making. /ph3Responsibilities /h3ulliManage and resolve B2C user issues in an agile, professional, and empathetic manner. /liliHandle queries related to tickets, bookings, access, payments, refunds, and other platform services. /liliAccurately record and document each issue to ensure traceability and continuity between shifts. /liliEscalate complex issues to the relevant teams: B2B Support, Product, Engineering, Operations, or Finance. /liliWrite clear and effective responses adapted to each user and situation. /liliRespond to reviews on Google Reviews and Trustpilot to improve customer experience and protect the brand’s reputation. /liliIdentify recurring issue patterns and suggest improvements to processes, product, or communication. /liliUse internal tools such as Slack, Google Workspace, HubSpot, Aircall, Notion, or ticketing platforms, while ensuring departmental SLAs are met. /li /ulh3Qualifications /h3ulli2–3 years of experience in Customer Service, Customer Support, or Customer Care roles, ideally in technology, digital, SaaS, ticketing, e‑commerce, events, hospitality, or other high‑volume customer facing environments. /liliExperience handling end‑user enquiries across multiple channels, including email, chat, phone, web forms, and ticketing platforms. /liliBased in Valencia or willing to relocate or commute to the city. /liliGood command of English; ability to support basic to intermediate enquiries from international users. /liliAdditional languages considered a strong advantage. /liliPrevious experience in Technical Support, Operational Support, Hospitality, Events, Nightlife, or Direct‑to‑Consumer Customer Service is an advantage. /liliExperience working in fast‑paced, high‑demand environments with peak activity periods, strict response times, and the ability to prioritise effectively. /li /ulh3Benefits /h3ulliSalary based on skills and experience. /liliAnnual bonuses for significant contributions. /liliLaptop and high‑resolution monitors. /liliHybrid work model (3 days in office, 2 from home). /liliPrivate health insurance. /liliOptional flexible benefits plan (dining, childcare, transportation, discounts with major brands). /liliExtra vacation days for birthdays, holidays, or unique events. /li /ulh3Company Vision /h3pFourvenues leads the digital transformation of the nightlife industry worldwide, serving nightclubs, festivals, beach clubs, event promoters, and bars. Recognised as the third fastest‑growing company in Spain in 2026, the company aims to become the operating system of the industry with a strong financial component and a vertical SaaS (vSaaS) model. /ph3Additional Information /h3pOur growth has been fueled by €11million in funding from top‑tier U.S. investors, including Base10 Partners and FJ Labs. We collaborate with renowned brands such as Pacha, BRESH, Cova Santa, BCM, Magic Room HK, Blackworks, Sonorama Medellin, Opium, and Gossip Doha. For more information, learn more about our business and story here: /p /p #J-18808-Ljbffr