About the job
Reportando al Front Office Manager o al responsable jerárquico que le sustituya durante su ausencia, será responsable de ofrecer constantemente un servicio profesional, cálido y amable.
MISIÓN DEL PUESTO:
Recibir y atender a los huéspedes con profesionalismo y calidez.
Gestionar el check-in y check-out de manera eficiente.
Atender solicitudes, resolver incidencias y gestionar reclamaciones con eficacia.
Asegurar que los mensajes, paquetes y correspondencia de los huéspedes sean entregados oportunamente.
Mantener una estrecha comunicación con Housekeeping sobre el estado de habitaciones y objetos perdidos.
Revisar y actualizar los perfiles de huéspedes recurrentes.
Garantizar la precisión de la facturación y el cierre de cuentas.
Realizar el balance de caja al final del turno con exactitud.
Completar todas las tareas de auditoría nocturna conforme a la checklist establecida.
Verificar y asegurar las garantías y créditos de los clientes.
Asegurar el cumplimiento de los protocolos de seguridad y emergencia del hotel.
Realizar rondas de seguridad nocturnas en áreas clave como pisos, garaje y zonas técnicas.
Reportar cualquier riesgo o incidente al supervisor de turno.
Manejar y garantizar el correcto uso de las cajas de seguridad.
Mantener comunicación efectiva con otros departamentos para garantizar la excelencia operativa.
Asegurar la correcta transmisión de información al equipo del turno siguiente.
Participar en reuniones y sesiones de formación para el desarrollo profesional.
¿Qué ofrecemos?
Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional.
Retribución flexible con opciones como restaurante, transporte y mutua privada.
Parking para bicicletas y patinetes, con punto de carga.
Un entorno de trabajo dinámico, multicultural y motivador, rodeado de profesionales apasionados por la hospitalidad de lujo.
Oportunidades de desarrollo profesional, tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo.
Formación continua a través de nuestra plataforma Learn Your Way, diseñada para impulsar tu talento y tu crecimiento profesional.
Contrato indefinido.
Department: Reception
About you
Formación: Grado medio en Hostelería o Turismo.
Experiencia: 1 a 3 años en un puesto similar en hoteles de 5 estrellas y/o lujo.
Idiomas: Español e inglés avanzados; francés intermedio valorable.
Conocimientos técnicos: Manejo avanzado de Opera y software de gestión hotelera.
Excelentes habilidades interpersonales y de resolución de problemas.
Capacidad para trabajar bajo presión y en un entorno dinámico.
Enfoque en la satisfacción del huésped con actitud proactiva y resolutiva.
Capacidad de trabajo en equipo y colaboración interdepartamental.
Horario: Turno de noche (23 a 7 h)
Languages required: English and Spanish. French is a plus
The company
Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach.
With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers.
It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people.
Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona.
Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character.
Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.
10 Avinguda del Litoral, Ciutat Vella, 08005, Barcelona
Jobs, courses & advice in hospitality • 11-50 empleados
En JOB TODAY desde mayo, 2022
Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.
Publica una oferta y contrata
About the job Localidad: Figueres Provincia: Girona País: España Perfil: DIRECCIÓN HOTEL Nº Vacantes (puestos): 1 Tipo de oferta: DIRECCIÓN Funciones ¿Quieres continuar desarrollando tu carrera de dirección hotelera en una compañía en plena expansión? ¿Te interesa la gestión de equipos y el sector de la hostelería? Ven a ser parte de nuestro equipo de trabajo, en la posición de Director de Hotel en nuestro hotel Sercotel President situado en Figueres Tus principales retos serán: • Responsabilizarte de dirigir, organizar y gestionar todas las actividades del hotel, supervisando y motivando los diferentes equipos para optimizar su trabajo., • Definir y supervisar el cumplimiento de procedimientos de gestión de los diferentes departamentos del Hotel, estableciendo estrategias para la mejora de la operativa., • Gestionar y coordinar los presupuestos y las estadísticas con el objetivo de mejorar la rentabilidad y las ventas., • Supervisar y orientar a su equipo en la correcta atención al cliente., • Organizar, dirigir, coordinar y supervisar las acciones encaminadas a la promoción, venta, publicidad y relaciones públicas del establecimiento., • Supervisar la gestión de la calidad, y el cumplimiento de procesos según estándares de la compañía. Así como crear y mantener el plan de mejora continua de procesos., • Representar al establecimiento ante los clientes y otros visitantes., • Mantener reuniones periódicas con todos los responsables de departamento. Requisitos Es indispensable para poder poder postularte que cumplas estos requisitos: • Formación en Turismo o similar., • Experiencia mínima como Director de Hotel de 3 años., • Inglés nivel profesional, se valorarán otros idiomas., • Conocimientos medios en gestión de PMS, Revenue Management y gestión de cuentas de explotación., • Nivel medio-alto del Pack Microsoft Office., • Persona acostumbrada a trabajar por objetivos con una clara vocación de servicio al cliente y capacidad de liderazgo. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs)., • Horario de 9 a 18, adaptable en función de las necesidades del servicio., • Salario acorde a la posición y responsabilidades (remuneración fija + %variable ligado a objetivos)., • Buen clima laboral e incorporación a un gran equipo., • Posibilidad de aplicar retribución flexible y disfrutar del Club Benefits Sercotel, • Descuentos Family & friends en hoteles Sercotel En Sercotel promovemos la equidad: sin sesgos de género. igualdad de oportunidades y liderazgo equitativo para todos Department: Management Language required: Spanish. The company Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
About the job Un camarero o camarera en Cocina Hermanos Torres se encarga del mise en place de sala, gestión y organización de materiales para el servicio, atención al comensal durante el servicio, entre otras funciones. Department: F&B service About you Indispensables: • Experiencia mínima de un año en restaurantes de Fine Dining, • Disponibilidad horaria, • Incorporación inmediata, • Buena Presencia, • Idiomas requeridos: Inglés y Español. Catalán es un plus, • Languages required: English and Spanish. The company “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.
About the job ¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. ¡Forma parte del equipo de nuestro equipo y ayúdanos a convertir los sueños de vacaciones en recuerdos para toda la vida! Considera tu siguiente paso de carrera en nuestro Hotel Hesperia Bristol Buscamos un/a RECEPCIONISTA para nuestro APARTAMENTOS HESPERIA BRISTOL PLAYA ubicado en Fuerteventura. ¿Qué harás en tu día a día? • Gestionar la estancia del cliente desde el check in hasta su check out., • Identificar y dar la bienvenida a todos los huéspedes y visitas del hotel, • Reconocer a los clientes repetitivos, • Preasignación de habitaciones, • Atender todos los requerimientos de los huéspedes antes, durante y después de su estancia en el hotel, • Manejar la caja de recepción (cobro de clientes, cambios de divisas, etc.), • Atender a las llamadas telefónicas, faxes y e-mail cogiendo reservas de habitaciones, restaurante y de servicios internos cuando sea necesario, • Promoción de todos los servicios del hotel, • Ofrecer información de los servicios del hotel e información turística de la ciudad, • Atender quejas y sugerencias de los clientes y remitirlas a su superior en el caso de no poder solventarlas, • Facturación y cuadre diario de la caja y demás servicios ofrecidos en la recepción (parking, gimnasio, etc.), • Incorporación inmediata • Jornada completa • Formación continua y oportunidad de crecimiento • Contrato inicial temporal (aproximadamente de 6 meses) con posibilidad de ampliación • Salario Según Convenio • Buen ambiente de trabajo • Salario Según Convenio • Descuentos especiales en hoteles de la cadena Hyatt así como en variedad servicios y productos. Department: Reception About you • Imprescindible vivir en la isla, • Conocimientos de castellanos, ingles (valorable francés, italiano, alemán), • Experiencia mínima de 6 meses en el desempeño de funciones similares como recepcionista en hoteles de 3* o superior, • Se valorará conocimientos en Opera., • Habilidad para la venta de Upselling The company Hesperia World is a pioneering multi-brand hotel operator, envisioned as a true “House of Brands” that harmonizes diverse hotel identities under a singular, strategic management philosophy. We currently manage 28 hotels with more than 5,295 rooms and over 50 gastronomy outlets, offering a unique blend of hospitality and culinary experiences. Hesperia World’s portfolio includes a compelling blend of own-brand hotels (Hesperia), alongside globally recognized names such as Hyatt Regency, Grand Hyatt, Hyatt Regency Residences, Dreams Resorts & Spas, Secrets Resorts & Spas, and Novotel—enabled by collaborations with partners like Apple Leisure Group and Hyatt
About the job Your Mission Should You Choose To Accept It… You are the secret behind-the-scenes mastermind of the kitchen. Without you, the Chef probably wouldn’t be able to find his butcher knife. As Sous Chef, you are a natural motivator, capable of managing and inspiring the kitchen staff in your partie – and for the kitchen at large in the absence of the Chef. Your focus is to create an effective cooking process. You provide input to the Chef for recipes and menus which are developed based on market trends and budget boundaries – all while maintaining a healthy profit margin while using the best possible ingredients. The Sous Chef is co-responsible for the overall guest food experience and is committed to making the dishes that are delicious and memorable. What You’ll Do Ensure all resources are available to staff to enable them to perform their tasks in a proper and timely manner Act as a role model while taking part in service - support with preparing and cooking of dishes, tidying and cleaning the kitchen area Monitor portion and waste control to maintain profit margins Arrange for training and development opportunities for staff Schedule staff according to business and staff needs – including review and approval/denial of leave requests Responsible for the Performance Management of all kitchen staff – including goal setting, mid-year & year-end review conversations Translate menu changes into accurate recipes – test-cooking dishes to monitor level of quality Purchase supplies, ingredients and prefabricated foods for own partie or, in absence of Chef, for the entire kitchen Monitor accurate execution of HACCP guidelines, fire safety policy and working conditions What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. Department: F&B kitchen About you Who You Are Minimum of 3 years relevant work experience in a Sous Chef role at a similar level kitchen HACCP certified Strong knowledge of food products and up to date on market standards Excellent knowledge of modern cooking techniques Fluent in English and Spanish You’re legally allowed to work in the Spain Languages required: English and Spanish. The company The Social Hub is a diverse community where people come to learn, stay, work, and play – previously known as The Student Hotel. Designed to create meaningful, fun experiences, The Social Hub is your neighbourhood hub to discover, do better and make an impact; it's your space to call home. Whether you're a local, traveller, student or professional, The Social Hub connects you with passionate people from all walks of life to meet, share ideas and experiences and stay true to your purpose. And it all happens under one hub. You'll find hotel rooms, coworking and event spaces, restaurants and bars, a gym, lounges – everything that brings people together. Founded in 2012, TSH is headquartered in Amsterdam and has 650 employees. With over 11,000 rooms in Europe both open and under development, TSH aims to offer a unique experience to its community of international guests. As of today, The Social Hub is operating in 16 European locations: two hotels in Amsterdam and one in Barcelona, Toulouse, Madrid, Berlin, The Hague, Delft, Vienna, Groningen, Eindhoven, Maastricht, Rotterdam, Paris, Florence and Bologna. The Social Hub’s total locations amount to 25 hotels, with 18 currently open and seven more opening in Lisbon, Porto, Rome San Lorenzo, Florence Belfiore, Turin, San Sebastian, and Glasgow by 2025. Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone. Where people come together, committed to providing the best space, experience and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are there to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics is what make us different, so come as you are.
Accent Social es una empresa catalana especializada en la atención de personas dependientes, respetando su autonomía y acompañándolas en su proceso vital. ¿Qué buscamos? • Valorable título en Educación General Básica o Título en E.S.O., • Conocimientos informática nivel usuario/a., • Valorable experiencia en puestos similares, recepción, administración o en el ámbito sociosanitario., • Valorable conocimiento de idiomas. ¿Cuáles serán tus funciones y responsabilidades? • Atención telefónica de centralita., • Entrada y distribución de correspondencia, mensajería, valijas., • Recibir las visitas., • Atención al público que solicita información dándole la información requerida., • Preparar las instalaciones para el acceso en puerta y cierre de las instalaciones., • Preparación y reserva de salas. ¿Qué te ofrecemos? • Jornada Laboral: Parcial, 12,5 horas semanales, • Horario: Dos días a la semana, lunes y viernes de 14:00 a 20:00 h o sábados y domingos, de 8:00 a 14:00 h, • Tipo de contrato: Temporal, de 2 a 6 meses ACCENT SOCIAL, es una empresa comprometida en garantizar la igualdad de oportunidades, promoviendo la presencia equilibrada entre mujeres y hombres y fomentando la inclusión laboral de colectivos vulnerables, siendo especialmente bienvenidas las candidaturas para ocupar puestos en actividades con infrarrepresentación femenina. Al enviar su solicitud de empleo, Accent Social tratará sus datos como responsable de tratamiento para valorar su candidatura y, en su caso, contactar usted. La base que legitima el tratamiento es su solicitud de aplicación a la oferta publicada. Los datos que trataremos son los contenidos en su perfil de este portal de empleo, sin perjuicio de otra información que pueda proporcionarnos posteriormente. No conservaremos ningún dato en caso de no ser la persona seleccionada, ni se cederá ningún dato personal a terceros.
Buscamos un/a RECEPCIONISTA para un puesto de SUPLENCIA POR VACACIONES a 20 HORAS SEMANALES de lunes a viernes para en importante empresa cliente situada en Barcelona (zona metro Llacuna). FECHAS DE SUPLENCIA: Del 12 al 19 de septiembre de 2025. FECHAS SEGUNDA SUPLENCIA: Del 24 de octubre al 03 de noviembre de 2025. HORARIO: • Del 12 al 15 de septiembre: de lunes a viernes de 8:00 a 15:00 horas., • Del 16 al 19 de septiembre: de lunes a viernes de 8:00 a 17:00 horas con una hora de comida., • Del 24/10 al 03/11: de lunes a viernes de 8:00 a 17:00 horas con una hora de comida. FUNCIONES: • Control de incidencias con mensajerías y entregas internas., • Registro de valijas y mensajerías., • Gestión de correos ordinarios y certificados., • Atención al cliente interno, soporte a recepción y servicios generales., • Reparto de paquetería en edificio de oficinas y talleres., • Gestión de mercancía en almacén, inventarios: control y pedidos al proveedor de material de oficina., • Control, registro y digitalización de documentación del cliente Preparación salas de reuniones., • Control de Cartelería en Tablón Anuncios Empleados., • Atención visitas y recepción de llamadas., • Volcado de datos en Excel y realización de cartelería así como el plastificado de los mismos. REQUISITOS: • Contar con experiencia previa realizando funciones de ordenanza y/o recepcionista en oficina., • Nivel alto o nativo de catalán., • Disponibilidad de incorporación las fechas de la sustitución en el horario indicado., • Valorable la cercanía de la residencia al puesto de trabajo.
Check in - check out y atencion al cliente
WE ARE A NEW COMPANY AND WE ARE LOOKING TO ADD A PART TIME RECEPTIONIST ALONG WITH ADMINISTRATIVE FUNCTIONS. THE JOB ROLE FOR 20 HOURS PER WEEK
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description We are looking for a Reservations Trainee to join the opening team at SLS Barcelona. Under the guidance of the Reservations Supervisor, you will be responsible for helping our guests with their individual reservations, advising them on the best option for their needs and supporting them with any issue they might have. Support the Director of Revenue Management in analyzing competitive sets, price positioning & future market need periods. Support and execute market-wide strategy and promotion implementation. Ensure reservation accuracy (segment, channel, routing, traces, etc.) Ensure that the hotel sales strategies are effectively implemented in the systems. Ongoing Revenue System health-checks and optimization. Handle all requests for guest room reservations, changes and cancellations in according with the established guidelines. Follow up on any possible fraudulent reservation that may impact the revenue performance. Ensures reservation accuracy (segment, channel, routings, traces, etc.). Handle no shows and control non-guaranteed reservations. Ensure that all distribution channels effectively support the hotel and maintain rate parity. Ensure that communication with other departments, especially Credit, Sales, Concierge and Front Desk and any other concerned department is maintained. Support and execute upselling following the established guidelines. Proactively communicates any potential challenges related to systems or reservations to ensure we provide outstanding intuitive service at all times. Qualifications Bachelor’s degree in hospitality or related field. Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. You show a positive attitude, and you are eager to learn, with an open mind and a passion for challenges. Additional Information What's in it for you... The opportunity to be part of an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences. Department: Reservations The company Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations, in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world! You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart, Join us and become a Heartist®.
About the job POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Secretary / Executive Assistant Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
About the job POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you Department: Administration Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Recepcionista / Administrativo/a en entorno sanitario ¿Tienes experiencia en atención al público, gestión administrativa y te manejas bien coordinando agendas y llamadas? Buscamos una persona organizada, resolutiva y con buena capacidad de comunicación para incorporarse al equipo de una reconocida institución sanitaria de referencia internacional. 💼 Responsabilidades principales: • Atención telefónica y presencial de pacientes y proveedores (aprox. 80% del tiempo)., • Gestión de mutuas y coordinación de agendas con los médicos., • Organización de citas, reuniones y videollamadas con pacientes nacionales e internacionales., • 20% el tiempo dedicado al apoyo administrativo general a la actividad sanitaria y de dirección., • Traducción ocasional de correos o documentos al inglés. 🧠 Perfil requerido: • Experiencia previa en funciones administrativas o de recepción, preferiblemente en entorno sanitario o corporativo., • Nivel medio-alto de inglés (oral y escrito), valorable para comunicación con pacientes internacionales., • Persona proactiva, organizada y resolutiva, con buena atención al detalle., • Capacidad de adaptación y trabajo en equipo., • Flexibilidad horaria. ✅ Condiciones de la posición: • Salario: entre 18.000€ y 22.000€ brutos anuales (según experiencia)., • Horario: de lunes a viernes (a concretar con la persona seleccionada)., • Contrato: 6 meses + 6 meses + indefinido., • Ubicación: Barcelona (presencial).