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  • Call Center Representative
    Call Center Representative
    2 days ago
    €1500 monthly
    Full-time
    L'Eixample, Barcelona

    Sharmax Motors is an international motorsports company, delivering top-quality equipment for both land and water adventures. From enduro bikes, ATVs, and buggies to jet skis, boats, and outboard motors, we have something for every thrill-seeker. For over a decade, we’ve been redefining freedom and adventure for bold spirits worldwide. And we’re just getting started. Our mission is to give freedom to everyone and reconnect people with nature! Due to the expansion of the company, we are looking for a strong Call Center Representative. Responsibilities: • Manage a high volume of inbound and outbound calls;, • Escalate customer inquries to other departments and team members when necessary;, • Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy;, • Keep customers' information accurate and up to date on the CRM system;, • Work in line with company KPI’s regarding call volume and service levels;, • High School Diploma or above;, • Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice;, • Demonstrated computer skills, able to pick up and learn new software quickly;, • Fluent Spanish (B2), knowledge of Russian is welcome!, • Able to multi-task effectively and work in a fast-paced, dynamic environment.

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  • Front Office Supervisor
    Front Office Supervisor
    5 days ago
    Full-time
    Barcelona

    About the job Company DescriptionUpscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Job DescriptionReportando al/la Front Office Manager y/o al/la Assistant Front Office Manager, liderará la operativa diaria de Recepción, garantizando la excelencia en el servicio, el cumplimiento de procedimientos y el buen desempeño del equipo. Dirigir las operaciones diarias de la recepción. Llevar a cabo un control exhaustivo de los créditos y garantías de pago con el fin de asegurar el cobro de todos los servicios que los clientes tengan incluidos en su cuenta. Supervisar y apoyar al equipo de Front Office y llevar a cabo todas las funciones propias del puesto de recepcionista cuando sea necesario. Garantizar la comunicación efectiva de la información nueva y actualizada sobre políticas, tarifas e información general del hotel. Garantizar que se sigan procedimientos estrictos para todas las transacciones de efectivo/crédito, cheques, procedimientos contables y bancarios, entrega de llaves y confidencialidad de los huéspedes. Mantener una alta calidad de los servicios a los huéspedes, principalmente en las áreas de llegadas, salidas, alojamiento, necesidades especiales y consultas de los huéspedes. Gestionar las quejas de los huéspedes de forma profesional y eficaz QualificationsGrado superior de formación en hostelería. Experiencia entre 1 y 3 años en un puesto similar o establecimiento de 5 estrellas y/o lujo. Idiomas: inglés, español y francés avanzados. Manejo avanzado de software (Opera) u ofimático. Conocimientos técnicos de alojamiento: recepción, conserjería, relación con clientes, etc. Poseer fuertes habilidades interpersonales y de resolución de problemas. Sentido de la responsabilidad y del deber. Saber gestionar, seguir y motivar un equipo, tener alma de líder. Trabajo en equipo. Disponibilidad para realizar horarios rotativos. Contrato Indefinido Additional Information¿Qué ofrecemos? Beneficios exclusivos en hoteles del grupo Accor en todo el mundo, para que disfrutes de experiencias únicas dentro de nuestra red internacional. Retribución flexible con opciones como restaurante, transporte y mutua privada. Parking para bicicletas y patinetes, con punto de carga. Un entorno de trabajo dinámico, multicultural y motivador, rodeado de profesionales apasionados por la hospitalidad de lujo. Oportunidades de desarrollo profesional, tanto dentro de la propiedad como en otros hoteles de la marca en cualquier parte del mundo. Formación continua a través de nuestra plataforma Learn Your Way, diseñada para impulsar tu talento y tu crecimiento profesional. ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLESS The company Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors.

    Immediate start!
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  • Management Executive Sales&Marketing - Perfumes - Internship
    Management Executive Sales&Marketing - Perfumes - Internship
    2 months ago
    Full-time
    L'Eixample, Barcelona

    Possible start date : December 2025, Min 2 months - maximum 6 months. Mandatory English speaking Spanish speaker welcome, French speaker welcome Are you ready? We are seeking a highly organized and proactive Executive Assistant specializing in Business Administration and Marketing to support the company owner. This pivotal internship requires an individual who can adeptly manage a variety of administrative, operational, and marketing functions to ensure the smooth running of our office in Barcelona. The successful candidate will be tasked with facilitating communication between various companies while also assisting in the development and implementation of marketing strategies. You have previous experience with Shopify only shop management. You will play a crucial role in coordinating schedules, organizing meetings, and preparing essential documents, thereby directly contributing to the efficiency and effectiveness of our executive operations. The ideal candidate will possess a blend of administrative acumen and operational marketing expertise, ensuring that all tasks are approached with a strategic mindset. The position demands a high level of professionalism, confidentiality, and the ability to prioritize multiple tasks in the perfumery environment. If you are a motivated individual who thrives in a dynamic setting and is eager to contribute to our organization’s success, able to work individually, we encourage you to apply for this rewarding opportunity. Responsibilities Manage calendars and scheduling. Prepare and edit correspondence, calls, reports, and presentations as needed. Management of communication with B2C, B2B customers. Coordinate and organize meetings, including logistics and materials preparation. Assist in the development and implementation of marketing campaigns Order management with the logistics center. Follow-up of various projects (new tools, marketing campaigns product launch...) Marketing related : Organization of events and participation in events, trade fairs. Assistance in the launch of new niche perfumes to perfumeries Online shop updates, good experience with Shopify Weekly administrative tasks Operational management, confidential data management. Requirements Bachelor's degree in Business Administration, On going studies, Marketing, or a related field. Proven experience as an Executive Assistant or in a similar administrative role. Availability Exceptional organizational skills and attention to detail. Strong communication skills, both verbal and written. Experience with Online store management / Shopify, other. Proficiency in Microsoft Office Suite, Excel, and other relevant software applications. Ability to maintain a high level of confidentiality and professionalism Autonomous, you have a good corporate culture You have good elocution. Good problem solving skills Good interpersonal attitude Rigorous and organized, you have good writing skills and you are responsive Self-taught knowledge of the brands of NICHES perfumes is an advantage

    Immediate start!
    Easy apply