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En Hotel Ibis Valencia Alfafar, franquicia del grupo Accor, buscamos un/a Recepcionista Polivalente para que se una a nuestro equipo. Tu misión será ofrecer una excelente atención al cliente, garantizando una experiencia positiva desde el check-in hasta el check-out, gestionando reservas de hotel, atendiendo solicitudes y apoyando en distintas áreas operativas. Si tienes experiencia en recepción hotelera, eres proactivo/a, versátil y orientado/a al servicio, esta es tu oportunidad para crecer en una cadena internacional. Funciones y responsabilidades: • Recepción y bienvenida de clientes nacionales e internacionales., • Realización de check-in y check-out con sistemas de gestión hotelera., • Gestión y confirmación de reservas de hotel., • Atención telefónica y por correo electrónico., • Resolución de incidencias y atención de quejas con orientación al cliente., • Cobros, arqueos de caja y facturación., • Colaboración en otras áreas del hotel: desayunos, bar o apoyo en housekeeping cuando sea necesario., • Cumplimiento de los estándares de calidad y servicio de Accor Hotels. Requisitos: • Experiencia previa como recepcionista de hotel, agente de reservas o puesto similar en turismo., • Nivel medio/alto de inglés (valorable francés u otros idiomas)., • Manejo básico de herramientas ofimáticas y PMS hoteleros (Opera Cloud, etc.)., • Flexibilidad horaria para trabajar en turnos rotativos (mañana, tarde y noche)., • Buena presencia, habilidades de comunicación actitud positiva. • Experiencia previa en bar/restaurante valorable para llevar a cabo tareas en el bar del hotel cuando se necesite. Se ofrece: • Contrato estable y jornada completa., • Formación inicial y continua en estándares de hostelería y turismo., • Ambiente de trabajo dinámico y multicultural.

About the job PROGRAM OVERVIEW: The Fast Track J-1 Intern & Trainee Program is administered by the U.S. Department of State with the goal of allowing foreigners to come to the United States to gain exposure to U.S. culture and to train in their occupational field. Fast Track USA by Hosco, powered by ITN & Odyssey programs can last a maximum of 12 months. LOCATIONS: Explore the U.S. while developing your hospitality career in some of the most iconic destinations: • Florida – Experience world-class hospitality in Miami’s vibrant coastal scene or Orlando’s top luxury resorts., • California – Train in glamorous Los Angeles, chic Santa Monica, or the wine country of Napa Valley., • New York – Immerse yourself in the fast-paced energy of Manhattan’s five-star hotels and fine-dining landmarks., • Hawaii – Discover resort excellence on the beautiful islands of Maui or Oahu, where hospitality meets paradise., • Nevada – Learn from the best in Las Vegas, home to some of the most innovative hotels and entertainment experiences in the world., • Colorado – Gain luxury hospitality experience surrounded by the breathtaking scenery of Aspen and Vail., • And many more! Each location offers a unique cultural experience and the opportunity to work alongside industry professionals in world-renowned properties. BRANDS: Step into the realm of unparalleled hospitality excellence with our exclusive training opportunities at some of the most esteemed luxury hospitality companies in the USA. At Montage, Pendry, Marriott, Marcus, Hyatt, Accor, Four Season, The Ritz Carlton and many others, your career aspirations meet world-class mentorship and an environment designed for growth. DEPARTMENTS: F&B: Experience the Food & Beverage Department in a luxury resort environment. During the training program, you will experience most areas of the F&B department through rotations in the different outlets on property. The program is designed to give you the experience needed to excel in the hospitality industry when you return home. Culinary Arts: The Culinary Arts intern or trainee will engage in comprehensive training across diverse facets of culinary arts within a professional kitchen environment. This training provides a hands-on learning opportunity focused on cultivating culinary skills, fostering creativity, and gaining insights into kitchen operations across various culinary settings. Rooms Division: Get hands-on experience in front desk management, reservation systems, and housekeeping. Dive into the world of hotel operations, refine your skills, and contribute to exceptional guest experiences. This training is your gateway to practical learning in the hospitality industry. SALARY: • Starts from $2,500 per month, • Earn while you Learn The J-1 Intern and Trainee Programs in the United States offer compensation, providing an opportunity to earn while learning. The potential return on investment can be significant, depending on one's ability to save and manage finances effectively. Program monthly salary: 2,500-3,000 USD The stipend is paid on a bi-weekly basis. Departments: F&B kitchen, F&B service, Housekeeping, Sommelier, Bakery, F&B Management, Pastry, Room Division, Management.