Content & AI Enablement Team Lead
4 days ago
Barcelona
ppPayhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale. /p pThe Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich, Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures. /p pOur values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas donât all come from the same place, so we encourage diversity and inclusion in all areas of our work. /p pThe future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. Weâre also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too. /p pWeâre changing the world of payments, and weâre looking for an exceptional team to help us. /p h3About the role /h3 pWe want to build a brand finance loves, and content is how that brand demonstrates its relevance, authority, and point of view. /p pAs Content AI Enablement Team Lead, you will lead our global editorial agenda and build the systems that help highâquality content scale across Payhawk. /p pThis is a playerâcoach role. You will own our most important topâofâfunnel content programs, remain handsâon with strategic writing and editing, and enable Product Marketing, SEO, Demand Generation, and regional teams to produce strong content through clear workflows, tools, templates, and standards. /p h3Responsibilities /h3 h3Lead our global content strategy /h3 ul liDefine the themes, problems, and perspectives Payhawk should own with finance leaders. /li liTurn company, customer, market, and product insight into a focused editorial plan. /li liBuild a coherent topâofâfunnel narrative across our brand, platform, products, customers, and leadership. /li liOwn the global content calendar and resolve competing priorities, duplication, and timing conflicts. /li /ul h3Create flagship content /h3 ul liLead original research, reports, customerâstory campaigns, executive thought leadership, newsletters, eventâled content, and selected video formats. /li liTurn customer conversations, events, leadership insight, and proprietary evidence into distinctive content with a clear point of view. /li liDesign content programs that can be reused across channels, formats, regions, and buyer stages. /li liWrite and edit Payhawkâs most strategically important content. /li /ul h3Build our AIâenabled content operating system /h3 ul liIdentify where AI, automation, and better process design can improve content quality, speed, and capacity. /li liBuild repeatable workflows for research, briefing, drafting, repurposing, localisation, review, distribution, and performance analysis. /li liCreate reusable prompts, templates, playbooks, quality checks, and structured knowledge sources. /li liCombine AI tools, automation, and human review in ways that protect accuracy, originality, brand consistency, and trust. /li liEvaluate new tools based on measurable business value. /li liTrain teams to use the systems and track adoption. /li /ul h3Enable teams to selfâserve /h3 ul liGive Product Marketing, SEO, Demand Generation, and regional teams the workflows and tools they need to create product and midâfunnel content. /li liDefine clear ownership, handoffs, and review requirements. /li liBuild selfâservice toolkits for repeatable formats such as explainers, campaign assets, localisation, and executive social content. /li liReduce reliance on the central content team without lowering quality. /li /ul h3Lead the function /h3 ul liManage, coach, and develop a small team of content managers. /li liSet clear priorities, standards, and development goals. /li liManage external writers, creators, agencies, and production partners where needed. /li liBuild a content model that scales through systems, expertise, and enablement rather than headcount alone. /li /ul h3Requirements /h3 ul lib7â10 years of experience /b in B2B content marketing, editorial, brand publishing, or a related discipline. /li liNativeâlevel English proficiency, with excellent writing, editing, and verbal communication skills. /li liExperience leading a content team or function. /li liExperience in SaaS, fintech, enterprise technology, financial services, or another complex B2B category. /li liExperience creating content for senior business audiences. /li liEvidence of building repeatable content processes and operating models, not only individual assets. /li liExperience working across Brand, Product Marketing, SEO, Demand Generation, Sales, Web, Design, and regional teams. /li liStrong stakeholder management and the confidence to challenge lowâvalue requests. /li /ul h3AI and automation experience /h3 pYou should be able to show how you have used AI and automation to redesign a real content or marketing process. /p pWe are looking for: /p ul liAdvanced practical experience using large language models. /li liExperience building repeatable, multiâstep AI workflows. /li liStrong prompt, context, and knowledgeâmanagement skills. /li liExperience with noâcode or lowâcode automation tools. /li liUnderstanding of human review, AI quality evaluation, and governance. /li liThe ability to document workflows and train others to use them. /li liThe ability to translate content needs into requirements for technical or systems teams. /li /ul pExperience with APIs, agentic workflows, retrieval systems, scripting, automated claims checking, or AI evaluation frameworks is useful, but not required. /p h3Company Benefits /h3 ul li30 days holiday paid leave /li liA week exchange policy to another Payhawk office (London, Berlin, Sofia, Amsterdam, Paris) /li liSports card fully funded by us /li li150EUR of monthly commuting allowance /li /ul pPayhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. /p /p #J-18808-Ljbffr
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