Resort Operation Manager (f/m/d)
1 month ago
Palma
Work where others go on holiday! Right on the fine sandy beach of Paguera, our beautiful Hapimag Resort with 239 apartments awaits you. Look forward to a varied role with a restaurant, beach bar, cocktail lounge, supermarket, tennis courts and an outdoor and indoor swimming pool – with a daily sea view included! Join our team! As a passionate and committed leader, you’ll create a welcoming atmosphere for our guests and ensure the smooth running of operations throughout the resort. Together with the Resort Manager, you’ll oversee administrative processes and coordinate the operational departments – from reception and the restaurant to housekeeping and technical services. You’ll also play an active role in developing and implementing measures to boost turnover for our outlets. • Together with the Resort Manager, you will be responsible for managing the entire resort, including budget planning and achieving targets, • Leading and developing the Head of Department team and the approximately 110 staff members, • You will be responsible for the smooth running of our restaurant, which serves exclusive, fresh and regional cuisine, • Ensuring compliance with standards and the continuous improvement of work processes, as well as drawing up staff rota plans, • Vocational training in the hotel or catering industry, • At least 5 years’ experience in the hotel or catering industry, including 2 years’ management experience as a department head in the Food & Beverage sector, • Strong organisational and communication skills, • A positive attitude and enthusiasm that you can convey to your guests and your team, • Excellent command of German and English, as well as a good command of Spanish, • Knowledge of standard software, the internet and hotel property management systems (SIHOT) Local benefits • An exciting and professional working environment, • Opportunities for further training, • Staff accommodation may be provided, • Enjoy two weeks holiday at a Hapimag resort of your choice, • Attractive discounts on holidays and F&B services (30% off) at our own Hapimag resorts. As pioneers of the sharing economy, we are a team of over 1,800 people and approximately 120,000 members. Our common goal: a high-quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way. #J-18808-Ljbffr