Sales Director
hace 4 días
Palma
Overview As the Segment Sales Leader, you drive the strategy and execution for key guest segments to hit property and segment revenue goals. You lead day-to-day sales activities, building long-term, value-based relationships with corporate and group clients. You set and support booking targets for the team while collaborating with cross-functional partners to optimize revenue and guest satisfaction. This role offers impact through shaping the property’s sales approach and delivering exceptional experiences. Responsabilidades • Develop and execute segment-specific sales strategies with the DOS to drive revenue, • Lead aggressive solicitation programs to grow business for the segment, • Create and implement a sales plan addressing revenue, customers, and market opportunities, • Assist in promotions development and execution (internal and external), • Provide leadership to maximize revenue potential and set booking goals for team, • Monitor daily activities of direct reports and approve space releases for catering when needed, • Participate in sales calls to acquire or close new business, • Prepare proposals, contracts, and customer communications to support booked business, • Analyze market data using sales systems to meet financial goals for rooms and catering, • Support Revenue Management with period projections and performance reviews for guest satisfaction, • Demonstrate and enforce exceptional customer service and brand standards, • Build and manage relationships with key stakeholders and partner sales channels, • Collaborate with HR, Engineering and Loss Prevention to ensure regulatory compliance, • Engage in customer events, trade shows, and sales missions to grow relationships, • Conduct HR activities including hiring, onboarding, and training of sales staff, • Foster an environment focused on continuous improvement in guest satisfaction and service quality Requisitos principales, • 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related field; 4 years of sales/marketing experience OR 4-year degree in related field; 2 years of sales/marketing experience, • leadership, • strong communication, • relationship building, • sales systems, • forecasting and revenue management, • proposal and contract drafting