Madrid
Reports to the business owner. The store manager oversees all aspects of the shop by ensuring all operations run smoothly, excellent customer service and strong sales performance. This is a hands-on role in a small retail environment, requiring both leadership and day-to-day sales involvement. Key Responsibilities Includes: • Lead by example by delivering exceptional customer service and denim expertise., • Manage and motivate sales assistants, including scheduling and training., • Oversees daily store operations: sales, inventory, merchandising and cash handling., • Monitor stock levels, place reorders, and manage supplier relations., • Implement visual merchandising that reflects the store's brand identity., • Analyze sales performance and prepare weekly/monthly reports for the owner., • Handle customer issues and ensure high levels of customer satisfaction. Skills and Qualifications: • 2+ years of retail management experience or supervisory experience (fashion /denim preferred)., • Strong leadership and team management skills., • Excellent problem-solving, organization, and multitasking abilities., • Knowledge of retail KPI's and ability to drive sales., • Strong interpersonal skills and a passion for fashion retail. What we Offer: • Competitive salary + performance-based bonus., • Staff discount on denim and apparel., • Direct involvement in growing a boutique denim business., • Opportunity to shape store culture and customer experience.