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Mission: assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Main activities: Develop the store sales turnover: • Implement TOD'S sales policy within the store: :, • Setting of sales objectives and periodic analysis of the results achieved, • Implementation of the selling ceremony in accordance with the Brand guidelines, • Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department, • Set up CRM actions in order to develop the customer database, • Coordinate Trade marketing events, • Analyze sales reports and customer feedback, • Propose action plans in order to exceed the set objectives and increase sales turnover, • Check invoicing and compliance with in the collection procedures, • Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis Team management : • Participate in the organization of the activity of the store: planning, determine collective and individual actions, • Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement, • Participate in the integration of new employees: training in processes and procedures, various trainings, etc., • Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions Ensure brand image: • Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy, • Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc, • Ensure compliance with operating rules and procedures within the store Profile : Experience • 3/4 years store experience, • 2 years minimum team management experience Specific skills • Management, • Luxury sales and hospitality techniques Aptitudes • Result orientation (mastery of different KPIs), • Client oriented, • Organization, responsiveness and adaptability, • Written and oral communication, • Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes, • Fluent Spanish and English **Please send CV attached TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

A TAG HEUER CLIENT ADVISOR IS… …A PERFORMANCE-DRIVEN SALESPERSON WHO CONSISTENTLTY SEEKS TO ACHIEVE SALES TARGETS THROUGH SELLING TECHNIQUES & COLLABORATION • Plays a central role on the sales floor, increasing boutique sales and achieving the objectives, by working on his/her own KPIs, always delivering memorable experiences & services in store, • Supports colleagues & other team members in the boutique, • Always has omnichannel sales in mind to ensure the best client experience (taking into consideration all possible clients’ touchpoints), • Embodies TAG Heuer’s brand DNA and acts as a passionate Brand Ambassador in and outside the boutique, especially at events, • Achieves individual clienteling objectives (number of outreaches, appointments, sales from appointments…), leveraging all the tools provided, • Ensures qualitative client data collection and leverages the data to address clients in a personally relevant way, capitalizing on all opportunities to grow the business, • Contributes to all daily processes under the supervision of the Boutique management (inventory, cash, security, store opening and closing…), • Leverages properly all tools (CEGID, Salesforce) and performs VM, • Coordinates Aftersales operations until the return of the watch, • Applies rigorously all guidelines related to grooming, attitudes, and Visual Merchandising (window animation, product presentation, catalogues…), • Contributes to a positive, inclusive and supportive work environment, • Contributes to the store maintenance HARD SKILLS • Knowledge of luxury retail environment (minimum 2 year-experience), • Knowledge / passion for watches, new trends in lifestyle, new technologies and sports, • Fluent in English + Spanish, a third language is a plus, • Selling skills: client discovery, product presentation, storytelling, upselling, handling of objections, sales closing, etc., • Understanding of sales KPIs: traffic, conversion, sales in volume and value, ASP, mix of sales…, • Knowledge of Client and Clienteling KPIs, • Knowledge of digital tools, • Knowledge of / interest for Brand DNA, history & collections, • Knowledge of Front and Back tools, • Client-centric mindset, focused on recruiting new clients and growing the active client base, nurturing long term relationship with clients, • Open minded, excellent interpersonal and communication skills, • Energetic, self-motivated, action and results-oriented, • Self-starter, able to work effectively in a fast-paced and dynamic environment, • Adaptable to changes, flexible, able to bring up new ideas and solutions, • Team spirit, high integrity and transparency, • Ability to represent the Maison in & outside the store, great presentation skills Minimum of 3 years of professional experience in store or related areas. If possible, full commercial training Affinity with fashion and jewelry/watchmaking. Experience with Visual Merchandising as a sales tool. Open-minded character Good communication skills Fluent in English Predisposition to customer service

KIKO MILANO, marca italiana de maquillaje y cosmética con más de 27 años de historia, sigue creciendo y expandiéndose a nuevos mercados. En esta ocasión buscamos un/a Area Manager especializado/a en la gestión de puntos de venta en El Corte Inglés, con experiencia en retail, liderazgo y relación con grandes cuentas, para liderar los equipos y la gestión de la expansión en este canal. ¿QUÉ HARÁS? • Gestionarás de forma integral los puntos de venta KIKO MILANO en El Corte Inglés a nivel nacional., • Serás responsable de la apertura de nuevas ubicaciones y del plan de expansión en este canal., • Analizarás KPIs clave y definirás planes de acción para maximizar resultados y rentabilidad., • Velarás por la excelencia operativa y la implementación de los estándares de la marca en todos los corners de KIKO., • Detectarás oportunidades de negocio y coordinarás acciones con las oficinas centrales., • Serás referente de liderazgo para los equipos de cada punto de venta, desarrollando estrategias de motivación, formación y crecimiento de talento. ¿QUÉ BUSCAMOS? • Experiencia sólida gestionando puntos de venta propios en el canal ECI., • Conocimiento y experiencia en la relación con UCAGECI., • Mentalidad estratégica y orientación a resultados., • Liderazgo inspirador, con capacidad para desarrollar equipos de alto rendimiento., • Alta capacidad analítica, de planificación y gestión de proyectos de expansión., • Flexibilidad, proactividad y resolución ante nuevos retos., • Nivel de inglés B2 o superior (deseable)., • Disponibilidad para viajar 80% del tiempo. ¿QUÉ TE OFRECEMOS? • Contrato indefinido, salario competitivo y acceso a sistema de incentivos., • Seguro de Salud y beneficios corporativos, • Formación continua en liderazgo, gestión y cosmética., • La oportunidad de liderar el crecimiento de KIKO MILANO en el canal El Corte Inglés, con un papel clave en la estrategia de expansión. Si tienes experiencia en el canal El Corte Inglés y la ambición de liderar un proyecto en plena expansión... ¡Esta es tu oportunidad!

Client advisor – HUBLOT Department: Retail ECI Castellana El Corte Inglés, C. de Raimundo Fernández Villaverde, 79, Planta 0, 28003 Madrid Job purpose: Act as the ambassador of Hublot in store and out-store, online and offline, working towards the success of the business through sales, events, and CRM activities Description of tasks: Achieve monthly and yearly sales targets by offering an impeccable customer service, demonstrating empathy and in-depth product knowledge, as well as a genuine passion for human relationships Handle after-sales services enquiries to ensure a quick and qualitative treatment of request to generate client satisfaction Perform required operational tasks to maintain the boutique environment including outside windows Be a proactive user of CRM and clienteling practices and techniques Perform opening and closing duties, inventory management as well as reporting tasks Expected Skills: Experience in the retail environment (luxury good and/or hospitality) and in dealing with clients Passion for the brand and watches in general Very good knowledge of MS Office automation tools Very good communication skills Very good sense of service Flexibility and team spirit Organization skills Interpersonal skills Languages: Spanish: native/fluent English: fluent

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