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About the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the cozy spirit and essence of the old Cortijo de Santa Maria de la Higuera, turning it into an idyllic place where families and friends celebrate life, enjoy serenity together, and a healthy and contemporary lifestyle. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and bright event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description What you will do as part of our team: Welcome guests with a warm and friendly demeanor, ensuring a positive first impression. Assist guests with check-in and check-out procedures, including verifying reservations and processing payments Respond promptly and professionally to guest inquiries, requests, and complaints, resolving issues to ensure satisfaction. Provide accurate information about resort facilities, services, and local attractions. Manage room reservations, cancellations, and modifications using the property management system Coordinate with other departments to ensure special requests, such as early check-ins or specific room preferences, are fulfilled. Record income and settle customer accounts ensuring that service standards are met. Promote resort amenities, services, and upgrades to enhance guest experiences and drive revenue. Offer personalized recommendations for dining, spa treatments, and activities within the resort. Keep your work station tidy and with all the necessary material according to guidelines. Handle incoming calls, emails, and messages professionally and efficiently. Communicate effectively with housekeeping, concierge, and other departments to ensure smooth operations. Assist in coordinating guest arrivals, departures, and transportation arrangements. Prepare reports on room occupancy, revenue, and guest feedback for management review. Print and check all your cash transactions and negative postings before the end of your shift. Ensure that the Police report is sent correctly on a daily basis. Assist and support the Bell Boy, Concierge when the occasion requires it. Qualifications Driving license and own vehicle. High school diploma or equivalent; hospitality or tourism education preferred. Fluent in English (oral and written), have a third language (it is valued). Previous experience as a receptionist or in a guest-facing role, ideally in a luxury hotel or resort will be valued. Knowledge of the OPERA program (valued). Strong interpersonal and problem solving skills. Be highly responsible and reliable. Ability to work well under pressure in a fast-paced environment. Ability to work cohesively as part of a team. Ability to focus on the needs of the guest while remaining calm and courteous. Additional Information Attractive incentive plan. Significant discounts on Hotel services. Discounts in Accor group hotels and collaborating companies. Department: Reception The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Buscamos recepcionistas con experiencia y capacidad de trabajo y organizativa para incorporacion inmediata. Contrato indefinido a 40 horas semana, salario segun convenio colectivo de cádiz mas pluses de incentivos y antiguedad responsibilidades: atencion al cliente telefonica y presencial gestion de reservas check in y check out y otras derivadas de su puesto. Idiomas: ingles fluido. Habilidad con herramientas ofimaticas y pms. Habilidades de comunicacion excelentes requisito vivir en cadiz capital o alrededores.
Desde Key Job Ett, estamos seleccionando 1 persona abridora de ostras para evento en un hotel de 4 estrellas en Cádiz. Responsabilidades: - Abrir ostras de manera eficiente y segura. - Mantener un ambiente de trabajo limpio y organizado. - Colaborar con el equipo de cocina para asegurar la frescura y calidad del producto. El evento tendrá lugar los días 10 y 11 de marzo en horario de 11.00 a 16.00 horas.
About the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description The Supervisory purpose is to lead and supervise the entire front office team towards the attainment of the highest standards of service excellence in accordance with the company guidelines. To supervise the Front Office operations, including the Reception, Guest Relations ensuring that the hotel standards and procedures are fully known and followed. To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly. To daily implement and control the check lists To ensure a proper handover between the shifts. To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise. To be updated with the competitors’ offerings and rates. To liaise closely with the Sales and Reservations on rate management To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service To maintain an atmosphere of high morale and a happy working relationship among the team. Takes responsibility for anticipating and meeting customer needs Qualifications Diploma or degree in vocational hospitality or Room Division 2 to 5 years experience, depending on education and career background Competent user of desktop applications and hotel applications Languages: Fluent in English and Spanish Additional Information Attractive incentive plan Significant discounts on hotel services Discounts in Accor Group hotels and associated companies. Department: Room Division Management The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
About the job Company Description SO/ Sotogrande is a tribute to fashion, design, gastronomy and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa & Golf Resort is located in a unique enclave. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, making it an idyllic place where families and friends celebrate life, enjoy serenity and a healthy, contemporary lifestyle together. It is the preferred destination on the Costa del Sol for golf lovers, enjoying a privileged location surrounded by the 7 best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities among which you can enjoy: 3 outdoor swimming pools, private gardens, Kid's Club, 2,800 m2 of spa and fitness and luminous event rooms with views. Its gastronomic offer consists of 4 Restaurants & Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. Job Description Reporting to the F&B Manager, responsible for supervising and coordinating all activities of Bar Team in charge, ensuring the smooth running of the profitable bar operation. Inspire and lead our bar team to deliver personalized service that exceeds expectations, ensuring each guest enjoys a unique and memorable experience. Mentor and cultivate the skills of our bar team, fostering their growth in both mixology expertise and the art of impeccable customer service. Collaborate with the Food & Beverage Manager to achieve collective goals of revenue growth and sustained profitability. Ensure smooth operations and a motivated team ready for success by assisting with schedules, sales incentives, training, and additional outlet responsibilities. Continuously evaluate and improve the bar's offerings, including menu items, promotions, and events. Creating and promoting bar menus to boost revenues. Ensuring bar is well-stocked, clean and all equipment is running. Qualifications Proven track record of excellence in a Bar Manager or similar leadership role within the luxury brand Proficient in English and Spanish Strong leadership and problem solving skills, outgoing personality, flexible working hours, ability to work in a fast-paced. Physical ability to stand and walk for long periods of time. Passion in creating innovative and visually appealing cocktails, as well as a deep understanding of mixology, ingredients, and techniques. Additional Information Attractive incentive plan Significant discounts on hotel services Discounts in Accor Group hotels and associated companies. Department: Bar The company Avant-garde & Stylish SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.