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Overview The Senior Customer Success Manager helps new and existing customers derive the most value from the company's products and services. The position will be responsible to own the customer journey post-implementation which will include maintaining strong customer and partner relationships ensuring product adoption and stability reduce risk and work to create customer growth opportunities. The Customer Success Manager 3 serves as a primary point of contact representing the customer. Desplácese hacia abajo para encontrar una descripción detallada de este trabajo y lo que se espera de los candidatos. Envíe su solicitud haciendo clic en el botón "Solicitar". Responsibilities • Drive retention, growth and ROI among assigned group of customers by understanding their business objectives to help them maximize the value of their products and solutions, • Develop ROI models to be communicated throughout the customer life cycle, • Act as the customer advocate by identifying and sharing best practices that will maximize the value of their products and solutions as well as routing inquiries and concerns to appropriate team members, • Effectively partner with resources across departments as needed to support customers’ needs, • Create conditions for the successful renewal and expansion of the company's existing business by delivering success in customer relationships, • Identify and monitor risk in customers not achieving their stated business objectives and develop a risk mitigation plan, • Drive positive customer experience by coordinating resources to address customer questions, concerns or issues to ensure resolution, • Represent the voice of the customer and act as a feedback agent to inform the company's support, marketing, sales, services, partners, and product strategy, • May provide guidance to other team members, • Operate as a trusted adviser to potential customers; develop and maintain strategic working relationships Basic Qualifications • Bachelor's degree or equivalent experience, • Fluency in English and German, • Experience in customer advocacy role, • Experience managing or participating in projects, • Experience selling or delivery of IT Products/Services, • Microsoft Windows and Office proficient, • Strong oral and written communication skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact, • Strong organizational, multi-tasking, and time management skills, • Strong interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those xcskxlj outside of department, • Self-motivated with the ability to manage projects to completion with minimal oversight, • Able to thrive in a fast paced, deadline driven environment, • Demonstrated ability to influence, motivate, and mobile team members and business partners, • Strong ability to establish rapport and gain the trust of others; effective at gaining consensus, • Strong ability to handle sensitive information with discretion and tact, • Strong ability to use original thinking to translate goals into the implementation of new ideas and design solutions, • Ability to coach, mentor and provide feedback to team members in a timely manner, • Strong knowledge of Microsoft Operating systems and products, • Strong business and technology acumen, • Strong company software technology knowledge

My client is an international B2B SaaS scale-up backed by private investors, operating in a vertical software market with strong growth momentum. As part of its European expansion, the company is now strengthening its commercial leadership in Spain and Portugal. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. To support this next phase, my client is recruiting a Head of Sales Iberia — a high-impact leadership role combining market ownership, team management, and direct enterprise selling. This is a growth-critical position with full responsibility for revenue acceleration in the region. Role Purpose Take full ownership of the Iberian commercial strategy, drive new business acquisition, expand strategic accounts, and build a scalable sales structure capable of sustaining ambitious growth targets. You will manage a team of 3–4 Business Development Managers while personally leading complex enterprise deals. This is not a pure managerial role — it requires strong individual contributor capabilities. Key Responsibilities Market & Revenue Ownership • Define and execute the commercial strategy for Spain and Portugal, • Drive ARR growth and market penetration, • Build and maintain a healthy, predictable pipeline, • Lead, coach, and develop a team of BDMs, • Recruit and retain top local sales talent, • Implement performance metrics and accountability frameworks, • Prospect, engage, and close large accounts, • Develop C-level relationships across target verticals, • Partner closely with Marketing on demand generation strategy, • Work with Product and Customer Success to ensure strong retention and upsell, • Implement scalable processes without slowing commercial momentum Success Metrics • Quarterly and annual revenue targets (ARR / MRR), • Pipeline coverage and conversion rates, • New logo acquisition and market share growth, • Customer acquisition cost and sales cycle efficiency, • Net revenue retention and expansion metrics, • Team quota attainment and performance stability Profile Required • 8+ years of experience in B2B SaaS sales, • Minimum 3 years in a leadership role, • Proven track record of scaling revenue in growth environments, • Strong experience selling to enterprise-level clients, • Deep understanding of B2B technology ecosystems xcskxlj Mandatory: • Native Spanish, • Fluent English Strong plus: • Experience expanding a SaaS business in Series A–C environments, • Exposure to vertical markets such as operations, hospitality, HR, workforce management, QSR or FSR, • Strong forecasting discipline and CRM-driven management Key Challenges • Competing in a mature and competitive SaaS landscape, • Localizing global strategy to Iberian market dynamics, • Scaling a high-performing team in a competitive talent market, • Balancing enterprise growth with structured execution Why Join • Full ownership of the Iberian commercial strategy, • Direct impact on company growth, • Exposure to executive leadership, • Opportunity to scale a regional sales engine, • Combination of leadership and hands-on enterprise selling

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Estamos en búsqueda de un Abogado Fiscalista con al menos 2 años de experiencia para despacho de abogados de gran reputación en el corazón de Barcelona, zona de Illa Diagonal.Especialistas en brindar asesoramiento legal de alto nivel, siempre comprometidos con la excelencia en todos sus servicio