Gcp Data Quality Engineer | Data Mesh Champion
14 hours ago
Eixample
About the opportunityYOUR MISSIONOwn the end-to-end strategy to detect, prioritize, and resolve assortment data quality issues across a catalogue of +10 million products, leveraging AI-powered tooling and automation to ensure that what millions of users see every day on Glovo is accurate, consistent, and complete, at speed and scale.THE JOURNEYYou will be the operational and strategic backbone of our Assortment and Content Quality team, working at the intersection of data, operations, product, and intelligent automation. Specifically, you will:Strategy & PrioritizationDefine the logic for prioritizing fixes across 10M products, balancing error severity, business impact (GMV, visibility), and market coverageDesign the error classification framework: Title mismatches, Image mismatches, and Catalogue Override conflicts each have distinct root causes and resolution pathsTransform one-off data script outputs into a recurring quality dashboard that tracks PIM health over time, not just point-in-time snapshotsOperational Process Design & AutomationBuild and document the end-to-end resolution workflow: defining which issues are resolved autonomously by AI/automation, which agents handle, which escalate, and which require Product or Data Hub interventionIdentify and drive automation opportunities across repetitive, rule-based quality tasks, reducing manual effort while maintaining accuracy at scaleDefine SLAs, quality standards, and productivity metrics for the agents teamCross-functional CollaborationPartner daily with Data Engineering to refine AI-driven error detection logic, reduce false positives in automated pipelines, and improve comparison scripts across +10M SKUs and +20 languagesInfluence Product and Data Hub teams to fix root causes systemically, not just patch symptoms manually, and drive roadmap prioritization with data-backed business casesCoordinate with Local Market Teams on language accuracy, regional catalogue standards, and market-specific quality requirementsReporting & VisibilityOwn the quality reporting cadence for leadership, translating error volumes into business impact (e.G. "X% of wrong-image products are in the top 1,000 SKUs by GMV")Track resolution velocity, fix accuracy, and error recurrence rates over timeProactively identify systemic patterns and escalate for permanent resolution, working toward a clean, self-healing PIM environmentWhat you need to be successfulMust Haves3–5 years of experience in operations, program/project management, or quality programs in a tech or e-commerce environmentStrong analytical skills: able to read and interpret large-scale data outputs, build prioritization logic, and extract business insights, without necessarily writing codeProven track record designing operational processes and documentation (playbooks, SOPs, escalation workflows) for non-expert teamsExperience influencing cross-functional stakeholders (Product, Data, Engineering, local teams) without direct authorityStructured problem-solver: able to decompose ambiguous, large-scale problems into clear workstreams with measurable milestonesFluent in English (written and spoken); Background in Business, Operations, Information Systems, or similar fields is valuedNice to HavesFamiliarity with PIM systems, catalogue management, or e-commerce data qualityExperience coordinating operational agent teamsExposure to data tools: SQL basics, BI dashboards (Looker, Tableau, BigQuery)Background in marketplace, grocery, retail or multi-vertical platform environmentsExperience with project management tools (Jira, Notion, Asana) at team scaleExperience with SalesforceWho we areGlovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.What's in it for youIndividuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.At Glovo, your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think, decide, and collaborate. What you achieve matters and how you achieve it defines us. Together, they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds – all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard.Feel free to note your pronouns in your application (e.G., she/her/hers, he/him/his, they/them/theirs, etc).So, ready to take the wheel and make this the ride of your life?Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!