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Full-Stack EngineerOwn products for years rather than weeks — build them properly, keep them alive, and make the agentic build method something a team can rely on.Mainloop is a new engineering team inside an established international group. Se pueden requerir diversas habilidades interpersonales y experiencia para el siguiente puesto. Por favor, asegúrese de consultar la descripción a continuación con atención. We are in Barcelona, we are being built from scratch this year, and we have the backing, the customers and the product portfolio of a company that has been around for decades. You get the interesting part of a new team without the part where you check whether payroll clears.Two more things about where this comes from and where it goes. The group has been running a tech lab in Casablanca for more than eight years — Barcelona is its second, built to sit closer to the teams we build for, and AI-native from the first commit, because it starts from a blank page. And the plan does not stop at internal work: within about a year and a half we intend to externalise — external clients, our products sold on the market, products developed for it. The first eighteen months are deliberately spent building as much as possible for the group while the machine gets set up. You would arrive at the start of that curve, not after it.What we build is the software that automates professional-services work — across roughly fifteen countries, for businesses that are drowning in process. We work in two halves. One half goes into a business, works out what actually happens there, and builds a prototype fast enough to prove it is worth having. The other half — this half — takes that prototype and turns it into something a company depends on. Most automation teams only have the first half, which is why most of them have a drawer full of demos and nothing in production.We are hiring the engineers for the second half.We are hiring at two levels, and we would rather say so than let you guess. There are four junior seats and one senior seat. The junior seats are open to people coming out of university and to young engineers generally — what we are looking for there is not a track record, it is appetite: you want to get very good very fast, and you have already been building with coding agents (Claude Code, Cursor, Codex or similar) because you found them interesting rather than because someone told you to. The senior seat is for someone who has owned production software for years and is ready to set the architecture others build inside. Apply to the same ad either way — tell us which one you think you are, and we will talk about it in the first conversation.What the job actually isEvery product we own is run by two people: a Product Owner and you. The PO holds the relationship with the business, the needs and the roadmap. You hold the build, the architecture, the quality and the release. That is real ownership — your name on something people use, with the authority to decide how it is built.And you will not be doing it on one thing forever. Our portfolio is deliberately varied: platforms used daily by consultants across roughly fifteen countries, agent-native products we are inventing as we go, and the internal tooling that makes the whole method work. New projects arrive continuously from the other half of the team. You will move between them, and the range is one of the best things about the job — you get depth on something you own and the variety of a team that starts something new every quarter.In a typical year you will:Take over a product and make it yours. It arrives documented, hardened and ready — from a colleague who has moved on to the next thing. And you are not left to read 40,000 lines on your own: every repo ships the context files our agents read, we run code search and navigation across the whole estate, and you have Claude Code pointed at it. Getting oriented in an unfamiliar system is a skill you will get very good at here, and we give you the tools that make it a day rather than a month.Keep it moving. A product that stops evolving stops being used. You and your PO decide what is next and you ship it.Design more than you type. More on that below — it is the part of this job most different from your last one.Start something new. New products land regularly, and the person who owns them is whoever is ready for the next one.You will get seriously good at building with AI agentsThis is the part we would underline. We are an AI-native engineering team, genuinely — not a team that added a Copilot licence. Every engineer gets their own Claude Max subscription and a desktop orchestrator that runs several coding agents in parallel, each in its own branch. You will learn to drive that properly: how to get quality and speed out of it at the same time, where it fails, and how to sit down with a diff and work out whether it is actually right — which is a skill, and one worth taking your time over.Which changes what the job feels like. Far less of your week is spent typing implementation. Far more is spent on the things that actually decide whether software is good: what should be built, how it should be shaped, where the hard edges are — and then dropping into the detail precisely where the detail matters. It is a more architectural, more strategic job than the same title was three years ago, and that is the direction the whole profession is moving. You will be ahead of it, not catching up.Some specifics, so you know how we keep the quality up:Every merge is reviewed by an agent, in a find-fix-re-review loop that runs until clean. It means fast feedback and no waiting on a colleague to get to your PR.Every build ships tests, and the gate is 100% pass. Unit, smoke against the real running thing, and Playwright end-to-end. This one we are strict about — it is what lets a small team ship quickly without breaking things.Anything AI-powered ships with evals — a scored set of inputs, not "it looked right when I tried it". Model choice goes through a gateway, so nobody is stranded on a deprecated model.Judgement is what we value. Agents make writing code cheap, which makes judging code the valuable thing. Seniority here is measured in the quality of your decisions, not your output volume.If you have been using agents seriously and have opinions about where they break, we want to hear them. If you are curious but not yet deep in it, that is fine too — teaching this well is something we intend to be known for."If agents write the code, what am I for?"It is the fair question to ask of an ad like this one, so here is our answer plainly: the agents are the fastest part of the team and the least trustworthy one, and that is not a problem we expect to go away. Everything that makes software actually good still runs through a person.What stays yours, permanently:Turning a need into a specification that is actually right. Your PO brings what the business needs; how it gets built is yours. An agent will build exactly what you specify, beautifully, even when what you specified was the wrong shape — so the work is getting from "they need this" to a spec precise enough that the right thing comes out the other end. That is the hardest hour of your week and the one nothing automates.Architecture. Agents are excellent inside a well-shaped system and quietly destructive in an unshaped one. Someone has to decide the shape, hold the line across a codebase for years, and know which of today's shortcuts becomes next year's rewrite.Judging the output. Agent code is confident whether or not it is correct. It compiles, it passes the test it wrote for itself, and it is subtly wrong in ways only someone who understands the domain will catch. This is the single most valuable thing you do here, and it gets more valuable as the agents get faster, not less.Accountability. When something breaks in production, an agent does not get called, does not apologise to a user, and does not decide whether to roll back. A person owns that. Here, that person is you — and ownership is not something we intend to hand to a model.Everything human. Disagreeing with your PO well and being listened to, telling them a feature is a bad idea before it is built, mentoring whoever joins after you, and knowing when the honest answer is "this needs rewriting".Our honest position: we are AI-native because it makes a small team capable of far more than its size — not because we think engineers are the expendable part. We are hiring fewer, better engineers and giving each of them more leverage, which is the opposite of hiring fewer because we need them less. You will do less typing and considerably more of the work you probably went into engineering for.The Mainloop Barcelona certificateSomething we are building alongside the team, and we think it is genuinely unusual.Over your first two to three years here you work through a defined body of knowledge — our architecture, the agentic build method, how to take a product from an idea to something a business depends on, and how to run it well. When you have covered it and can demonstrably run a project our way, you are awarded the Mainloop Barcelona certificate.It is yours. It goes on your CV, and we intend to make it mean something in this market — a signal that the person holding it knows how to build production software with AI agents to a standard, not just prompt their way to a demo. We are investing in making it prestigious, because a team whose alumni are sought after is a team good people want to join.How we build — and how the standard changesWe have a settled stack, and it is the same in most repos, deliberately. Every project starts from the same scaffold, and shared code lives in shared packages everybody publishes to and everybody uses. The payoff is real: a two-person team can pick up a product they have never seen and be useful the same day, which is the only reason a team this size can own this many products — and it is what makes moving between projects painless rather than a month of ramp-up.It is a default, not a straitjacket. Some projects genuinely need something else — a workload that is properly Python, a runtime that has to be at the edge, a client constraint we did not anticipate. When that is the case we adapt, deliberately and with the reasoning written down. What we do not do is re-decide the same five questions on every new repo out of habit.And you get a say in what the standard is. Anyone can propose a change: something new that is genuinely better, something we should upgrade to, something we got wrong. A proposal gets researched properly against the alternatives, it gets an answer, and if the answer is no you get the reasoning. Several of the choices above will be different in two years, and the people changing them are the engineers on the team.Things worth knowing up frontNobody is on call. Ever. No rota, no pager, no phone number. Alerts post to a team channel and wait. If something breaks at 3am on a Saturday it is fixed on Monday morning — deliberately. We protect against that with engineering, not with people's evenings: infrastructure as code, restores we have actually tested, one-click rollback.You own your product's incidents during working hours. The other side of the same coin — support is not shipped off to a separate team; it is part of owning the thing, and it is what keeps you honest about quality.We are building the team this year, and you will shape how it works. Some of our processes are written, some are not, and the ones written after you arrive will have your fingerprints on them. If you have ever wanted a say in how an engineering team actually operates, this is the window.What we are looking forRead this as a description of the engineer you will be here, not a checklist you have to arrive with. Almost nobody ticks all of it on day one, and we would rather hire someone with the instinct and train the rest — that is a large part of what the certificate is for. If several of these are true of you and the others sound like things you want to get good at, apply.You have owned something and can call it yours. It genuinely does not matter whether that was at a company, at university, or a side project you started alone at a kitchen table — what matters is that you made the decisions, lived with them, and can talk us through the ones you got wrong.You are comfortable across the front and the back of a web application. We do not split those roles. Strong TypeScript if you have it; if your language has been something else and you are good, say so.You test properly — unit tests and end-to-end / smoke tests against the real running thing. An agent will write most of them; making sure the coverage is actually there is your job, and you can look at a suite you inherited and say why it is a bad one.You use coding agents in your work and you read their output like you would a colleague's.You can pick up a codebase you did not write and explain what it is doing before you change it.English, fluently. It is our working language — we work across roughly fifteen countries. Spanish is genuinely useful day to day. Catalan is not required.Barcelona. This is a team that sits together, especially in its first year.For the four junior seats specifically, read the list above as the direction of travel rather than the entry price. What we actually need on day one is narrower and we will say it plainly: you can build a working web application front to back, you have used a coding agent seriously enough to have opinions about where it goes wrong, and you want to get good at this faster than a normal job would let you. A degree, a bootcamp, a self-taught route and a stack of side projects are all fine. Years of production ownership are not expected — that is what the senior seat and the certificate are for.We do not care what you studied. We care what you have built and whether you can talk us through the decisions in it.How we hireOur process is unusual, so here it is up front. Four rounds, and none of them is a puzzle.Fifteen minutes with Edouard. A short first conversation — who you are, what you are after, and what this actually is. Enough for both of us to work out whether the next one is worth an hour.A thirty-minute conversation. What you have built, how you work, and how you think about it. We will ask you to walk us through something you built and then to justify a specific decision inside it. There is no way to prepare for that and it is not meant to catch you out; it is how we tell understanding from familiarity.A conversation with our Casablanca team. The group has run a tech lab there for more than eight years. You get people who have run production at real scale asking their own questions — and you get to ask them yours, including the ones you would rather not ask the person hiring you.A project. We give you a brief and a working environment to build it in, with Claude Code already set up and wired to a key, so you are building the way we actually build rather than talking about it at a whiteboard. xiphteb It is real work rather than a puzzle, you do it on your own schedule — no week off, no flights, nothing that requires you to already be free — and we go through what you built together afterwards.

BarcelonaOperations & Customer Success – Customer Service - France ð«ð· /Full-time /HybridOur mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).Our journey: Founded in 2017 byAlexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.------------------------------------------------------------------------------------------------------Join us as a KYCB Analyst to help Qonto scale its Dutch market account-opening operations from Barcelona. You'll review and decide on KYC/KYB cases day-to-day. This position is based in Barcelona What you'll doReview and decide: Analyse client and company KYC/KYB documentation during account opening and decide whether accounts can be validated or rejected. Call clients directly: Contact clients by phone to request additional documents and explain what's needed — outbound calls are a regular part of the job. Help subscriptions move forward: Make reminder calls so onboarding doesn't stall. Keep the queue moving: Monitor pending validations and flag anything at risk of becoming a bottleneck. Escalate, don't guess: Report blockers and anything outside frontline scope to the backline team. What we're looking forDutch & English fluency: Fluent written and spoken Dutch; English is Qonto's internal working language. Comfortable on the phone: you're not afraid of outbound calls — you'll make several a day. An analytical, detail-oriented mindset: you can review documentation carefully and justify a decision. Understanding of what's at stake: this isn't a call-centre job — it's a payment institution, and validate/reject decisions carry real compliance weight. What we can offer youGrowth at scale: Be part of Qonto's expansion, working in a fast-paced, growth-oriented environment. A collaborative team: Work with a team that values cooperation, communication, and continuous improvement. Real tool mastery: Build hands-on expertise with customer service tools like Zendesk, Notion, and others. Ownership from day one: A hands-on culture where you take on real responsibilities and make real decisions. Your future managerYou'll report to Francesca De Zotti, Team Leader for Qonto's Dutch and Belgium onboarding team. Her path? Francesca joined Qonto in May 2021, after previous management roles at fast-scaling companies like Meero. She brings deep experience in team management, with a focus on localising customer service to build the best market-specific user experience. Her team runs on cooperation, communication, and giving everyone room to contribute ideas. At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we've been searching for all along. By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.------------------------------------------------------------------------------------------------------On average, our hiring process lasts 20 working days. More information on our candidate journey here------------------------------------------------------------------------------------------------------ð Your security matters to usRecruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates. If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. xiphteb Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Travel Occasional UK & European travel for team and customer sessions Start As soon as available Reports to Director / Founder (EMS) EMS is our own product — a professional services automation (PSA) platform built for consulting firms. It’s designed around the things a consulting-firm buyer judges first: margin you can trust under multi-currency, multi-company by design for holding groups, an AI assistant that fills the timesheets so people don’t have to, and a mobile-first build. EMS is now feature-complete and in user acceptance testing. The job is to take it from a built product to a product the market pays for. We’re looking for a full-time Product Lead to take EMS from a feature-complete UAT build to a market-ready, paying-customer product within six months. This is a six-month fixed-term role that can convert to a permanent Product Lead position based on product success. This is a specific flavour of product role — sometimes called a Founding PM or a 0-to-1 product operator. You’ll own three phases end to end, and the outcome of each. A classic Product Manager owns the roadmap — discovery, specs and sequencing. You’ll own all of it for EMS, and run the testing phase that turns a built product into a trusted one. A Product Marketing Manager owns positioning, messaging and pricing. You’ll own that too — through to the sales collateral, demo and pricing page that win the first customers. You will be the only PM on EMS — no analyst, no PMM, no QA lead to lean on. You’ll define the pilot, write the spec, set the price and build the demo. This is not the role if you’re a pure QA or Test Manager (too narrow, and it won’t drive GTM), a Product Marketing Manager (too narrow on the other side — you won’t own roadmap or quality), or a generalist startup advisor (we need someone executing, not only advising). • Define the UAT plan: scope, acceptance criteria and exit gates (you don’t run every test yourself)., • Recruit and manage a small pilot cohort of existing customers and friendlies., • Triage feedback into a prioritised backlog — deciding what blocks launch and what ships post-GA., • Coordinate with engineering on bug severity, regression risk and release cadence., • Translate UAT signal and commercial intent into a 3 / 6 / 12-month roadmap., • Write specs, run discovery interviews, and validate before anything gets built., • Sequence the work so each release is independently shippable — and sellable., • Define the ICP, positioning, messaging and pricing model., • Produce the sales collateral, demo script, onboarding flow and pricing page., • Build the first-customer playbook — from pilot to paid conversion., • Define the metrics that distinguish “we have product–market fit” from “not yet.”, • Phase 1 deliverable — a UAT exit report giving a clear go / no-go on launch readiness., • Phase 2 deliverable — a validated 3 / 6 / 12-month roadmap, grounded in evidence rather than opinion., • Phase 3 deliverable — a launch plan with positioning, pricing and the collateral to sell with., • Outcome — the first five paying customers, converted from pilot to paid., • 7+ years in B2B SaaS product, ideally in HR-tech, workforce or professional-services tooling — so you understand the domain without a six-month ramp., • You’ve personally taken at least one product from 0 → 1, not just iterated on a mature one., • Comfortable being the only PM, with no analyst, PMM or QA lead to lean on., • Commercial fluency: you can sit in a sales call, write a pricing model, and hold your own with a CFO., • Hands-on with the artefacts — you write the spec, the release notes and the demo deck yourself., • Clear written and spoken English; Spanish or Portuguese is a plus given our team footprint., • Experience launching a PSA, ERP-adjacent or finance / operations product., • Familiarity with multi-currency, multi-entity or invoicing and billing domains., • A track record of converting pilot users into paying customers., • Comfort working close to engineering on release planning and quality gates., • Decisive. You can call what blocks launch and what waits — and stand behind it., • Methodical. You write things down, validate before building, and don’t leave loose ends., • Honest about what you don’t know. “Let me check” beats a confident guess., • Commercially minded. You remember that a feature nobody buys is a failed feature., • Comfortable owning the whole spine. Quality, roadmap and launch — on your own. This is a six-month fixed-term role, but it’s built to become permanent. It carries clear, outcomes-based deliverables in each phase, and strong delivery against them can convert the role into a permanent Product Lead position as EMS scales — owning quality, roadmap and launch as the product grows beyond its first paying customers. • Competitive salary, calibrated to experience at offer stage., • The opportunity to convert this six-month role into a permanent Product Lead position, based on product success., • Discretionary bonus linked to delivery milestones and company performance., • A clearly scoped role with genuine ownership of quality, roadmap and launch — end to end., • A rare 0-to-1 mandate — taking a finished product to its first paying customers., • Properly remote working from Barcelona, with periodic team meet-ups across the UK, Spain and Portugal. We’re committed to building a diverse team and welcome applications from candidates of all backgrounds — if you need adjustments to the process, let us know. #J-18808-Ljbffr

Sistel Group delivers turnkey PLC, SCADA and OT data contextualization solutions for the manufacturing industry. For more than 30 years we have helped pharmaceutical, chemical, and food & beverage manufacturers run plants that are more efficient, safer and fully traceable. We work as a partner, not a supplier. We learn our customers’ processes, we stay with them through the full life of a solution, and we are the people they call when something matters. That is why our clients stay with us for decades. When you join us, you will work on international projects with advanced Industry 4.0 and digitalization technologies for leading manufacturing companies. You will also build your career in a group that covers both industrial automation and digital transformation for the manufacturing industry. THE ROLE We are looking for a Solution Architect to lead the technical direction of our industrial data and integration work. This is a hands‑on architecture role, focused on Unified Namespace, industrial connectivity and data contextualization. You will design and build the architectures that connect the plant floor to business systems (SCADA, MES, ERP, warehousing systems, LIMS), and you will write the reference architecture and the standards that our engineers follow. Ignition is a particular focus: it is the platform we build most of these solutions on. You are hands‑on with the technology. You build proofs of concept, prototypes and demonstrations: to prove a design works, to show a client what is possible, and to give our engineers a working reference to learn from. Our project teams carry out the implementation and commissioning, and part of the Solution Architect role is to train them to do it well. Much of this work is about context. A plant produces millions of values every day, but a value on its own means very little. Context is what turns it into insightful information: which equipment produced it, on which line, during which batch and for which product, and how it connects to the order in the ERP system and the result in the laboratory. You design the models, the naming and the relationships that carry that meaning, so that the same data serves an operator, a quality reviewer and a data scientist without anyone having to guess what it refers to. You will work with our commercial team from the first client conversations, helping turn a business problem into a design, a demonstration, and a proposal. On projects: you are involved in the early stages — design, architecture and the technical decisions that shape the work — and then hand over to the delivery team. Most of our clients work in regulated industries, which means clear documentation and traceable design decisions are key. KEY RESPONSIBILITIES Architecture and design Design Unified Namespace architectures for plant data: namespace and topic structure, information models, and the context that gives each value its meaning. Design the data models behind the architecture: equipment and site hierarchies, product and batch genealogy, and the relationships between assets, processes and quality results, using recognized models ISA‑95 and ISA‑88. Design integrations between plant systems and business systems: PLC, SCADA, ERP, MES, LIMS, historians and data platforms. Assess legacy plant and laboratory environments and design the modernization path for them. Choose the technologies, and write reference architecture and design standards for this work. Proofs of concept and integration Build proofs of concept, prototypes and reference implementations that prove a design works before a project commits to it. Build and prove data flows with MQTT, Sparkplug B, OPC UA and REST APIs. Work with Ignition and similar platforms as the plant‑side layer of these architectures. Build prototypes of data‑driven applications on top of the architecture: equipment monitoring, predictive maintenance, and batch reporting. Integrate with ERP and MES using standard message formats such as B2 MML, so that production orders, confirmations and quality results flow in both directions. Make plant data findable and “end user friendly” to people who did not build the system, through consistent naming, documented models and clear metadata. Connect to business and laboratory systems: SAP and other ERP systems, MES platforms, LIMS and quality systems. Pre-sales and client consulting Work with our commercial team during early client conversations: understand the business problem before designing anything. Run technical workshops with clients, design the solution, and present it clearly to both engineers and management. Build the demonstrations and solution concepts that our commercial team uses in client meetings. Contribute to development of technical proposals, solution designs and estimates together with our commercial team. Technical expertise and knowledge sharing Train engineers to implement and commission the solutions you design, and build the team’s capability in Ignition, MQTT, industrial data connectivity, and data contextualization concepts. Lead the design phase of new projects, then hand over to the delivery team with the documentation and guidance they need. REQUIREMENTS Degree in engineering, computer science or a related field, or equivalent experience. 8+ years of experience in industrial automation, industrial software or IT/OT integration, including several years in an architecture or solution design role. Deep hands‑on experience with Ignition (Inductive Automation): you build prototypes and demonstrations yourself, and you are comfortable working in the tools rather than only specifying them. Proven experience designing and integrating plant‑to‑enterprise architectures in real production environments: Unified Namespace, PLC, DCS, SCADA, MES, ERP and LIMS. Strong experience with MQTT, Sparkplug B, OPC UA, and REST APIs. Proven experience modelling and contextualizing industrial data: hierarchies, naming conventions, metadata and the relationships between equipment, process and product. Experience delivering in GMP or other regulated environments, with working knowledge of GAMP 5, EU GMP Annex 11, 21 CFR Part 11. The ability to explain a complex architecture simply, to engineers and to managers. Commercial skills: effort estimation, and technical workshop facilitation. English, spoken and written. Spanish is a plus. DESIRABLE EXPERIENCE AND CERTIFICATIONS The following skills are nice‑to‑have and will support the innovative engineering initiatives at our company. Data‑driven manufacturing applications: predictive maintenance, equipment monitoring, OEE, energy monitoring solutions, batch reporting and yield, golden batch. MQTT broker platforms: Hive MQ, or the Cirrus Link modules for Ignition. Cloud knowledge, preferably Azure. Historians and industrial data platforms: AVEVA OSI PI, Aspen Tech Inmation, or similar. Time‑series and non‑relational databases (Mongo DB, Influx DB, or similar). Containers, CI/CD and version control (Docker, Kubernetes, Git). Data analysis and dashboards (Power BI, Grafana or similar). OT network and security design: segmentation, industrial DMZ, and ISA/IEC 62443 knowledge or certification. Multi‑site standardization, or defining a technical service offering: creating a reference architecture or data model template and rolling it out across several plants or projects. Regulatory awareness for industrial data: the EU GMP Annex 11 revision, and Annex 22 on artificial intelligence in GMP. WHAT WE OFFER A builder’s role with technical ownership: you design it, you prove it, and you see it become part of how the company works. Training programs with our technology partners. A direct line to the business: you work with our commercial team and see your designs turn into won projects. Large international pharmaceutical clients and genuinely complex plants. A specialized and collaborative technical team, and 30+ years of plant knowledge behind you. We are a people‑oriented company, with special focus on ensuring the best environment for our engineers to work and collaborate. Competitive salary according to your experience. Flexible working hours and hybrid work. #J-18808-Ljbffr

BarcelonaOperations & Customer Success – Customer Service - France ð«ð· /Full-time /HybridOur mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot,based on 55,000+ reviews. Our cultureputs customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).Our journey: Founded in 2017 byAlexandre and Steve, Qonto has grown to 1,700 Qontoers serving over 750,000 customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.------------------------------------------------------------------------------------------------------Join us as a KYCB Analyst to help Qonto scale its Dutch market account-opening operations from Barcelona. You'll review and decide on KYC/KYB cases day-to-day. This position is based in Barcelona What you'll doReview and decide: Analyse client and company KYC/KYB documentation during account opening and decide whether accounts can be validated or rejected. Call clients directly: Contact clients by phone to request additional documents and explain what's needed — outbound calls are a regular part of the job. Help subscriptions move forward: Make reminder calls so onboarding doesn't stall. Keep the queue moving: Monitor pending validations and flag anything at risk of becoming a bottleneck. Escalate, don't guess: Report blockers and anything outside frontline scope to the backline team. What we're looking forDutch & English fluency: Fluent written and spoken Dutch; English is Qonto's internal working language. Comfortable on the phone: you're not afraid of outbound calls — you'll make several a day. An analytical, detail-oriented mindset: you can review documentation carefully and justify a decision. Understanding of what's at stake: this isn't a call-centre job — it's a payment institution, and validate/reject decisions carry real compliance weight. What we can offer youGrowth at scale: Be part of Qonto's expansion, working in a fast-paced, growth-oriented environment. A collaborative team: Work with a team that values cooperation, communication, and continuous improvement. Real tool mastery: Build hands-on expertise with customer service tools like Zendesk, Notion, and others. Ownership from day one: A hands-on culture where you take on real responsibilities and make real decisions. Your future managerYou'll report to Francesca De Zotti, Team Leader for Qonto's Dutch and Belgium onboarding team. Her path? Francesca joined Qonto in May 2021, after previous management roles at fast-scaling companies like Meero. She brings deep experience in team management, with a focus on localising customer service to build the best market-specific user experience. Her team runs on cooperation, communication, and giving everyone room to contribute ideas. At Qonto, we understand that true diversity isn't just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we've been searching for all along. By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.------------------------------------------------------------------------------------------------------On average, our hiring process lasts 20 working days. More information on our candidate journey here------------------------------------------------------------------------------------------------------ð Your security matters to usRecruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates. If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. xhfqzwm Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We Are Waiting for You Hi there! I am Álvaro, the recruiter for this position. Nice to meet you! First, a little bit about what I like the most about working at ServiZurich: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at the Zurich! Let me take a wild guess: you’ve probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here’s the scoop: At Zurich, we might not have all the answers (and we’re not striving for perfection!), but we’ve got something special. Curious? Keep reading! Who Are We? Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units. In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations. Our Opportunity An exciting opportunity has opened up to join the Zurich Multinational team as a Multinational Neo Specialist. Are you motivated to support delivery of change and transformation across a complex landscape? Do you want to be part of the team as Neo expands its capabilities in onboarding new lines of business and functions? In this role you will work within the heart of the Operational Excellence Team who are dedicated to supporting Multinational Business globally. You would support and help maintain the Neo application day to day and associated enabled solutions across the Multinational landscape, ensuring operational stability, effective issue resolution, continuous improvement and support future deliverables aligned with business needs. You will work in collaboration with various central teams across Operations, IT and Underwriting and engage extensively with the Multinational network globally, touching multiple functions with a global reach. The skills you bring to this role are essential. If you are open-minded, curious with a keen interest in technology, someone who focuses on solutions, takes ownership and is a strong communicator in multinational, cross-functional environments, this is a role for you. If you are looking for a challenge, are inquisitive and want to learn continuously, this role brings many opportunities for you to develop and grow both personally and professionally. What Can You Expect? And you might be thinking: This is great, what will my day-to-day be like, at Zurich? I’m glad you asked. As a Neo Specialist you will have the opportunity to: Provide proactive operational 2nd level support for Neo application including incident investigation and resolution. Monitor application performance and contribute to service reliability and continuous improvement. Support testing cycles, releases and defect resolution across environments, for continuous improvement and strategic deliverables in Neo. As AI grows, you will assist with running, monitoring and improvement of AI enabled solutions and automations. Work within IT service management and governance frameworks. Support documentation, knowledge sharing and user guidance. Contribute ideas to improve processes, tooling and user experience. What Makes You a Great Fit? While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. 2+ years working within Commercial Insurance, with strong business support capabilities and Multinational experience. Experience working in Neo application. Clear and confident communication in English, both written and verbal; additional languages are a plus. Detail-oriented mindset with a proactive approach to problem solving. Team player with a collaborative attitude and adaptability to change. Fast learner with strong organizational and prioritization skills. Strong cultural awareness and ability to work effectively across diverse teams and geographies. Self-starter with the confidence to work independently and collaboratively. Calm, pragmatic and resilient under pressure. Qualifications High school diploma or GED (equivalent). Educational background in administration, international trade, or international relations preferred; other degrees arewelcome. Experience in customer service is an advantage. Familiarity with corporate or international insurance is a plus. And… What Makes Us Special? As well as a competitive salary and a yearly bonus, we offer: To support your work-life balance, we have adopted a flexible working model. Over 300 euros to set up your home office and additional monthly home office allowance. Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs. Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits. Life and accident insurance. Collective Life retirement Plan. 2000 referral bonus if you bring other talented people like you to the company. Special banking and insurance conditions plus Exclusive Employees discounts. Functional diversity benefits. Different social clubs such as hiking, investment, beach volley and many more. Stock options and mortgage benefits. Where Are We Located? Via Augusta, Barcelona. We are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability. Location(s): ES - Barcelona Schedule: Full Time Recruiter name: Alvaro Gallego Zazo #J-18808-Ljbffr

Would you like to be part of an innovative company with a significant social impact? Innovamat is looking for someone like you About our company Innovamat is an educational organization focusing on math learning. Its mission is to help improve how this science is taught by offering resources, training, and research to the educational community. Since its founding in 2017 in Barcelona, Innovamat has partnered with 27,000 teachers from more than 2,800 schools in Spain, the United States, Mexico, Italy, Chile, Ecuador, Colombia, Brazil, and Peru, inspiring more than 600,000 students to build strong math foundations and instill a passion for learning. About the Role and Why It’s Special As we continue to scale internationally, we are strengthening the strategic and organizational backbone of the company to support our next phase of growth. To do so, we are building out our Strategy Department, in which the Strategy Associate will play a critical role. We are looking for a Strategy Associate based in Barcelona to work on some of the most important decisions facing the company. This person will report to Ángela Pérez Albertos and will work close with Andreu Dotti (CEO), and the rest of the leadership team. This is a role designed for someone early in their career who wants to learn fast and take on meaningful responsibility. This role sits at the intersection of strategy, operations, and decision-making across the company. The Strategy Associate will help bring analytical rigor, structure, and clarity to the company’s most important strategic priorities. At the same time, we expect you to be willing to roll up your sleeves and participate directly in operational initiatives (for example supporting a commercial campaign, market launch, or product rollout) to understand how the business works in practice. This is a unique opportunity to be in a high-visibility, high-ownership role with exposure across the organization and direct collaboration with senior leadership! People in similar roles at Innovamat have gone on to take on responsibilities far beyond their years of experience. We expect the scope of this role to grow quickly as the person in it develops. Our goal is that the person who takes this position will eventually lead major initiatives across the company. Key Responsibilities 1. Governance & Leadership Support Support the preparation and follow-up of Leadership Team, Extended Leadership, and Board meetings, ensuring alignment, accountability, and clear execution of decisions. Prepare strategic briefings, memos, analyses, and presentations to support executive decision-making. Help strengthen corporate governance processes and operating rhythms across the organization. 2. Internal Consulting & Strategic Analysis Analyze data and build insights that help leadership make better decisions. Identify and evaluate opportunities for exponential growth, including new international markets, new product or service verticals, strategic partnerships or M&A exploration and evaluation. Build the metrics and dashboards that allow us to track performance. 3. Special Projects & Strategic Initiatives Drive strategic projects end to end from idea to execution, planning and coordinating stakeholders across the organization. Collaborate with teams across markets to ensure alignment between global strategy and local execution. Track key strategic initiatives across the organization and ensure follow-through on leadership priorities. 4. Culture & Organizational Effectiveness Support the design and evolution of organizational structures, processes, and company operating rhythms. Build systems that improve alignment, transparency, and strategic clarity. Contribute to creating a high-performing and mission-driven organization as Innovamat continues to scale globally. What We are Looking For We care far less about your resume than about how you think, how fast you learn, and the energy you bring to building something meaningful. If you’re hungry to grow, excited about taking ownership early in your career, and motivated by the chance to help scale a mission-driven company, this role may be for you. Here’s our best guess about what your background may be. Experience +1 years of experience in a fast-paced, high performing environment (high growth start-ups, strategy, consulting, investment banking... Experience working on complex cross-functional projects or strategic initiatives. Exposure to entrepreneurial settings or international environments is a plus! Skills Strong analytical and problem-solving skills Ability to build structured analyses, models, and strategic frameworks. Excellent written and verbal communication skills, in both Spanish and English. Solid proficiency in presentations and spreadsheets (AI skills is a strong plus) Ability to navigate ambiguity and operate in fast-moving environments. Mindsets You Embody Entrepreneurial spirit and a hands-on, proactive approach to solving problems - comfortable rolling up your sleeves! High ownership and accountability; takes initiative and follows through. Curious, intellectually humble, and eager to learn quickly. Strong team player who collaborates well across functions and builds trust with others, including senior leaders. Humility, eagerness to learn, and willingness to be outside your comfort zone Structured and rigorous thinker, able to bring clarity to complex problems. Motivated by helping build and scale a mission-driven organization. Being passionate about math and/or education is a plus! What can you expect from us? Our culture and values defines who we are and how we work. We believe that how we do things matters just as much as what we do. We know this isn’t the right place for everyone —and that’s okay. Here’s what you can expect when joining our team: We aim high: We set ambitious goals and work to high standards. We’re driven by the conviction that improving education is a game changer —and we’re here to take it on with determination and passion. Here, you’ll be able to grow as much as you want! We are owners: From day one, you’ll take real responsibility and have real impact. We make thoughtful decisions, take initiative, and turn ideas into action —you’ll feel trusted to lead projects, make decisions, and watch your ideas come to life. We move fast: We work in a dynamic, ever-evolving environment where speed and adaptability make the difference. Things move fast —and so do we. You’ll feel the pace, the energy, and the thrill of learning and acting quickly to make things happen. We are eager to learn: Our team is made up of curious, motivated people who challenge themselves —and each other— to grow. We value those who approach every challenge as a learning opportunity and bring a positive, solution-oriented mindset, because here, every day is a chance to learn something new and share it with others. We are humble: We’re guided by feedback and collaboration. We listen actively, learn from one another, and value ideas for their impact —not for who they come from. You’ll find teammates who boost you up, challenge you kindly, and celebrate wins as a team. We enjoy the ride: Our impact depends on the people who make it possible. We’re an international, passionate team that thrives in a fast-paced, high-energy environment where intensity and purpose go hand in hand. We believe that a strong culture of trust, flexibility, and care is what makes our impact sustainable. We take care of our people so they can take care of our mission —offering flexible working hours, time off during the Christmas break, and flexible compensation options. And of course, we make space to reconnect and recharge through team-building days that bring us closer and remind us why we do what we do. If you think you are that person we are looking for we would love to meet you!#J-18808-Ljbffr

Select how often (in days) to receive an alert:Knowledge Operations SpecialistWe Are Waiting for YouHi there!I am Álvaro Gallego, the recruiter for this position.First, a little bit about what I like the most about working at ServiZurich: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can’t wait to share this exciting journey with you at the Zurich!Let me take a wild guess: you’ve probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here’s the scoop: At Zurich, we might not have all the answers (and we’re not striving for perfection!), but we’ve got something special. Curious? Keep reading!First off all, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.Are you ready to embark on your career in the multinational insurance space? We are seeking an analytical and detail-oriented Knowledge Operations Specialist to join our multinational Business Transformation team. In this role, your keen eye for accuracy and dedication to high standards will be essential as you manage, refine, and ensure the integrity of various data sets.This position offers you the opportunity to collaborate with stakeholders across Zurich and around the world, elevating our data quality to best-in-class levels for our multinational customers. As a Knowledge Operations Specialist based in Spain, you will play a pivotal role in upholding the standards that empower informed decision-making and drive operational excellence globally. You will build a solid understanding of how data is captured, transformed, and utilized across the various systems supporting multinational operations. With curiosity and analytical thinking, you will understand dependencies and contribute to improvement and transformation initiatives that help make our operations more efficient, consistent, and scalable.What Can You Expect?And you might be thinking: This is great, what will my day-to-day be like, at Zurich? I’m glad you asked.You will have the opportunity to:Support the collection, review and completion of General and Wording Capabilities data across products for Zurich’s global network of 200+ territories.Review submitted data for completeness, consistency, and accuracy. Help organize and track data collection activities, follow up on outstanding inputs, and maintain a clear audit trail of updates and changes.Proactively foster collaboration and clear communication with stakeholders across countries and central functions.Maintain an ongoing engagement with the countries, underwriting and project teams to help finalize technical content, and ensure data is maintained in line with agreed standards.Support the launch of new propositions by helping to set up and maintain reference systems that reflect updated global wording, while working with stakeholders to ensure solutions meet business needs.Maintain internal guidelines and standard operating procedures so they remain accurate, clear, and aligned with current data management processes.Contribute to transformation and continuous improvement initiatives by identifying recurring issues, supporting analysis, and helping improve efficiency, consistency, and service quality.What Makes You a Great Fit?While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!1–2 years of experience in insurance, operations, data management, business administration, finance, or a related field; multinational insuranceexposure is an advantage.Bachelor’s degree in Business Administration, Operations, Economics, Insurance, Finance, Tax, Law, Data Science, Statistics or a related field.Interest in working with structured data, ensuring data quality, and understanding how information is used across systems and business processes.Advance knowledge of Microsoft Excel, and PowerPoint, familiarity with Power BI or other data visualisation/reporting tools is a plus.Interest in learning or prior exposure to tools such as VBA for Excel, SQL, Python and Qlik is considered an assetCuriosity to understand end-to-end data flows, system dependencies, and how data impacts downstream tools, reporting, and operational decision-making.Exposure to process improvement, digital transformation, reporting, automation, or project work through studies, internships, or early professional experience is an advantage.Fluency in English and Spanish; additional languages are an advantage.Skills requiredInterest in working in multinational teams and cross-country projects; any prior exposure is an advantage.Ability to work accurately with structured data, review information carefully, and identify inconsistencies.Meticulous approach to data management, ensuring compliance with standards, guidelines and processes.Curious and analytical mindset, with the ability to connect information from different sources and understand dependencies across processes, systems, and functions.Good problem-solving mindset, with the ability to break down problems, interpret data, and support practical improvement ideas.Team player with clear written and verbal communication skills, and interest in collaborating across cultures, countries and business functionsWell-organized, reliable, and able to manage tasks and deadlines while maintaining high-quality standards.Interest in digital tools, AI, process automation, data quality, and transformation initiativesAnd… What Makes Us Special?As well as a competitive salary, we offer:To support your work-life balance, we have adopted a flexible working model.Over 300 euros to set up your home office and additional monthly home office allowance.Wide range of internal and external trainings, including English, German and Spanish classes depending on the needs.Ticket restaurant and Health Insurance with the flexibility to exchange it for other benefits.Life and accident insurance.Collective Life retirement Plan2000 referral bonus if you bring other talented people like you to the company.Special banking and insurance conditions plus Exclusive Employees discountsFunctional diversity benefitsDifferent social clubs such as hiking, investment, beach volley and many moreStock options and mortgage benefits.Where Are We Located?Via Augusta, Barcelona.#Li-hybridWe Are Waiting for You.At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great! Join us as we constantly explore new ways to protect our customers and the planet .#J-18808-Ljbffr

Select how often (in days) to receive an alert:Select how often (in days) to receive an alert:First, a little bit about what I like the most about working at ServiZurich: The environment here is incredibly collaborative and innovative. Our tech-driven mindset fosters continuous learning and growth, creating an atmosphere where everyone can thrive. Now, I can't wait to share this exciting journey with you at the Zurich!Let me take a wild guess: you’ve probably sifted through countless job offers today, and they all seem to blur together. Sound familiar? Well, here’s the scoop: At Zurich, we might not have all the answers (and we’re not striving for perfection!), but we’ve got something special. Curious? Keep reading!First off, THANK YOU for considering our company. We understand that finding the right opportunity can be tough, but I’ll try to make it easier.Who Are We?Let me introduce us. You’re reading about Zurich Insurance Group, a global leader in insurance, but this role specifically pertains to ServiZurich. Established in Barcelona in 2006, ServiZurich operates as an integral part of Zurich Insurance Group, providing cutting-edge technological solutions and support to Zurich's local and global business units.In addition to our technological solutions, we excel in investment, administration, and accounting, ensuring comprehensive support for Zurich's diverse operations.What can you expect?And you might be thinking: This is great, what will my day-to-day be like, at Zurich? I’m glad you asked – I asked myself the same question at the time.As a Investment Performance Analyst Intern, you will have the opportunity to:- Collaborate with regional investment managers, local investment teams, external asset managers and in-house IT specialists.- Develop and improve, documentation and automation of the performance data collection and delivery process as well as the quality control process.- Work alongside experts in investment performance analysis. Gain insights into the measurement, attribution, appraisal and reporting of economic investment performance.- Enhance your skills with real-world experience- Contribute to a team that values your input and creativityWhat Makes You a Great Fit?While we’re not seeking perfection or expecting you to save the world, we believe that if you meet some of these requirements, you’ll be a fantastic fit for our team. We are waiting for you!- Active student status with a Spanish University/School is mandatory.- Passionate about a career in investment management.- Available for at least a 6-month part-time/internship program.- Investment-savvy with a curious mind.- Enthusiastic, capable, and eager to learn.- A good team player with a responsible, can-do attitude.- Organized and structured, with strong analytical skills and attention to detail.- Very good English communication skills (written/spoken)And… What Makes Us Special?- Paid Internship, up to 30 hours weekly with a flexible schedule.- LinkedIn and internal training opportunities.- Special discounts on various brands and products, plus great banking and insurance conditions.- A welcome pack filled with amazing gadgets.- Different social clubs such as hiking, investment, beach volley and many more!Where Are We Located?Via Augusta, Barcelona.At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.You are the heart & soul of Zurich!At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.#J-18808-Ljbffr

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