Team Leader - WORK FROM HOME!
hace 3 meses
Seville
⚡ ¿Do you dare to lead the digital transformation to create a more sustainable world?? At Schneider Electric, we are the leading digital partner in sustainability and efficiency for businesses, communities, and individuals. Our goal is for all people to be able to make the most of our energy and resources through the integration of processes, software, Big Data, and energy technologies that enable integrated management of buildings, industries, and cities. We are present in over 110 countries with a diverse and disruptive team of over 135,000 people. If you are seeking an opportunity to propel your career and challenge your creativity, we want to meet you! Passionate about Customer Experience, technical, industrial and business interactions, strong collaboration and leadership skills, enabler to bring voice of customer and quality mindset at the heart of squads and league. If you identify with these qualities? Then the T300 & Distribution automation CS&Q leader is for you! Mission is to lead Quality and Customer Satisfaction within Protection & Control league on feeder automation range offers and projects mainly on T300 existing offer and new T300 redesign program (start Q3 25 and called Janus) Quality leader is the customer advocate for each squad he is involved and responsible for the excellence of Customer Experience, Quality, Reliability, Safety and Cybersecurity activities. He/ She will manage the project quality deliverables for the offer creation projects and field quality of existing offers. Responsibilities: On new development: This activity of ‘quality by design’ is main challenge of this position especially on new T300 redesign (Janus) -Define and deploy quality plan for every new projects based on quality fundamentals : DFSR / FW quality fundamentals and APQP. Special attention on DfSR (design for safety and reliability) to reach robustness and reliability goals and deploy this methodology and mindset with Sevilla R&D. -Lead Voice of Customer and customer feed-back loop and inject lesson learnt from field experience. -Active participation to definition of ready and definition of done with Scrum Master and Product owner -Work with Scrum master to ensure compliance with OLM process - define strategy to achieve the best-in-class customer experience, manage and mitigate risks. On products in the field: - Collecting and analyze all product quality data, define annual quality targets and initiatives. - Ensure effectiveness of quality improvement activities and drive follow-up with global manufacturing plants. - Set-up link with GSC (DIR32/surveillance), make sure of timely execution and proper results monitoring and usage. - Drive the quality issues resolution and prevention using related quality methods and tools. - Ensure that the proper information is provided to the customer in case of quality issue, offer evolution and withdrawal. - Drive risk analysis for customer for non-conformant product or quality issue. - Decide on stop of delivery and derogation. - Represent the customer in the product squad for offer continues improvement. -Problem solving (Issue to Prevention) wit Root Cause Analysis. Lead corrective and preventive action -Support Front Offices and lead cross-functional teams to resolve customer issue Skills: master’s degree or above in FW or Electrical / Electronics +3/5 years experience in Offer Quality or Quality Assurance Solid quality knowledge on whole product lifecycle involving different functions: design, industrialization, manufacturing and supplier quality Analytical and problem solving skills and methodology knowledge (8D, FMEA, FTA…). 8D advanced. Customer oriented with strong influence and communication skills Experience in FW qualimetry and especially in DfSR. Knowledge of distribution automation products and features. Experience in Agile What will you get? We adapt to you!: With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. ♂️ Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you!: With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy virtual medical care and 24/7 psychological support, as well as access to nutrition counseling, fitness classes, and more! ♂️ From dance classes to booking a hotel spa, we offer an agreement with AJ by Gympass so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you!: With Open Talent Market, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. You will have life insurance for your protection. We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. As part of our #SEGreatPeople, you will have access to an online store of Schneider Electric products with exclusive prices and super discounts. With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Why Schneider Electric? As a proudly people focused company, you will find a dynamic and personal environment, and attractive development opportunities. Our flexible work models ensure a balance between family and work life, fostering personal growth, performance, and cooperation. We continuously create an inclusive, respectful, and cooperative environment because together, we dare to innovate and bring our bold ideas to life. Great people make Schneider Electric a great company. Disclaimer We are always searching for exceptional people, passionate about customers, who break molds and think disruptively. If you are motivated by constant learning, we definitely want to meet you! Best of all? In our inclusive environment, we firmly believe that diversity is a source of strength and creativity. Here, authenticity is a superpower! We are committed to creating a workplace where every voice is heard.
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