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Culinary Intern – 5-Star Luxury Resort - Accommodation Included Location: Playa Blanca, Lanzarote, Spain Resort: Dreams Lanzarote Playa Dorada Resort & Spa Duration: 4–6 months (Flexible) Elevate Your Culinary Career in Paradise! Are you a passionate culinary student looking to sharpen your skills in a world-class environment? Dreams Lanzarote Playa Dorada Resort & Spa , a premier 5-star destination, is looking for ambitious Culinary Interns to join our elite kitchen brigade. This isn't just a kitchen job; it’s an immersive experience where luxury meets Atlantic charm. You will work alongside master chefs, learn the secrets of high-end Mediterranean and international cuisine, and do it all while living on one of the most beautiful islands in the world. What You Will Do As a Culinary Intern, you will be at the heart of our gastronomic excellence. Your journey will include: Station Rotation: Gain hands-on experience across various sections, including cold kitchen (garde manger), pastry, grill, and specialized themed restaurants. Mise en Place: Master the art of preparation and organization to ensure seamless service in a high-volume, 5-star setting. Gourmet Execution: Assist in the creation of sophisticated dishes, focusing on plating techniques and flavor profiles that meet AMResorts' global standards. Food Safety: Maintain impeccable hygiene and safety standards (HACCP) within the kitchen. Innovation: Participate in menu briefings and learn about local Canarian ingredients and sustainable sourcing. What We Are Looking For Education: Currently enrolled in a Culinary Arts, Gastronomy, or Hospitality Management program. Passion: A genuine love for food, a "can-do" attitude, and a desire to learn in a fast-paced environment. Language: Intermediate level of English or Spanish (both is a plus!). Adaptability: Ability to work in a team and maintain a positive attitude under pressure. Permits: Eligibility for an internship agreement ( convenio de prácticas ) through your university. Why Choose Dreams Lanzarote? We believe in taking care of our team just as well as we take care of our guests. Accommodation Included: Forget the stress of searching for a flat; we provide comfortable staff housing during your internship. Meals Provided: Enjoy complimentary meals at our staff restaurant. Professional Growth: Receive a formal certificate upon completion and the opportunity for future full-time employment within the Hyatt Inclusive Collection. Island Life: Spend your days off exploring the volcanic landscapes, surfing, or relaxing on the golden sands of Playa Dorada.

Are you ready to kickstart your career in luxury hospitality? Dreams Lanzarote Playa Dorada Resort & Spa , part of the prestigious World of Hyatt collection, is looking for passionate, energetic, and guest-oriented Food & Beverage Interns to join our world-class team in Playa Blanca, Lanzarote. This isn't just a "waiter job"—it’s an immersive experience in a high-end, 5-star environment where you will learn the art of "Unlimited-Luxury®" service. Why Choose Dreams Lanzarote? 🏝️ We know that moving for an internship is a big step. That’s why we make it easy for you to focus on your professional growth: Accommodation Included: We provide comfortable staff housing so you don't have to worry about the Lanzarote rental market. Meals Provided: Enjoy high-quality meals at our staff restaurant. World-Class Training: Learn 5-star service standards, mixology basics, and international buffet/fine-dining management. Multicultural Environment: Work with professionals from all over the globe in one of the most beautiful islands in the Atlantic. Your Role as an F&B Intern As part of our Food & Beverage team, you will be the face of our luxury bars and restaurants. Your goal is to create unforgettable "vacation moments" for our guests. Your daily adventures will include: Guest Interaction: Welcoming guests with a warm, professional attitude and assisting them with menu recommendations. Service Excellence: Serving food and beverages according to 5-star standards in our themed restaurants, buffets, or poolside bars. Setting the Stage: Assisting with the setup (mise-en-place) and clearing of tables to ensure a pristine dining environment. Team Collaboration: Working closely with the kitchen and bar teams to ensure seamless service flow. Compliance: Following all health, safety, and hygiene (HACCP) regulations. What We Are Looking For 🌟 Education: Currently enrolled in a Hospitality, Tourism, or Culinary Arts degree/vocational program. Languages: Fluency in English is essential. Spanish is highly valued, and any other European languages (German, French, Dutch) are a huge plus! Attitude: A proactive, "can-do" mindset with a genuine passion for making people happy. Communication: Excellent interpersonal skills and a polished, professional image. Adaptability: Ability to thrive in a fast-paced, dynamic resort environment. Internship Details Location: Playa Blanca, Lanzarote, Canary Islands, Spain. Duration: Flexible (Minimum 3-6 months preferred). Type: Full-time internship (Convention/Agreement with your school is required).

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Spain Collection is seeking a dynamic Senior Sales Manager to join the team. Based at Madrid, the Senior Sales Manager is responsible for driving revenue growth for Four Seasons Spain Collection, representing the Madrid and Mallorca properties with a strategic focus on the North America and Canada markets. The role manages leisure, strengthens brand presence, and collaborates closely with internal teams to deliver exceptional client experiences, while reporting to the Director of Sales and Associate Director of Sales at each property. What you will do To implement all sales action plans related to US &Canada FIT leisure segment and assigned geographical areas, in line with the approved Marketing Plan. To actively contribute to the achievement of departmental goals and budgeted revenue targets. To proactively solicit leisure FIT business for rooms and related hotel services through direct sales activities targeting US-based &Canada based travel advisors, luxury consortia, and leisure partners. To design and execute strategic sales action plans specifically focused on the US &Canada FIT leisure segment. To closely monitor account revenue and business production for US FIT leisure accounts, including travel advisors, consortia, luxury agencies, and key production partners. To maximize up-selling and cross-selling opportunities whenever possible. To attend relevant work-related functions and promotional events (e.g. trade shows) and actively promote hotel products and services. To plan and conduct sales trips to major market areas, with prior approval from the Director of Sales and Associate Director of Sales of both properties, visit existing and potential accounts within assigned territories. To report to the Director of Sales and Associate Director of Sales of both properties on potential market and segment requiring additional sales coverage. To review direct competitors and conduct ongoing market and industry research. To work closely with office support staff to maintain both hotel database and Central Information System in an efficient and accurate manner. To complete and submit weekly Golden S&C sales call reports in a timely manner. To conduct telemarketing activities and perform research using internet and internal resources to identify, qualify, and develop new accounts. To project a professional and positive image when representing both hotels at all times. To host corporate familiarization trips, conduct hotel tours, attend trade shows, sales trips, and webinars, and provide support to colleagues as required. To carry out any other duties as assigned by the Director of Sales and Associate Directors of Sales of both properties. To maintain a high level of market exposure for the hotel through direct sales efforts, telephone, email, and written communications. To strive to meet and exceed sales targets established by the Director of Sales and Associate Director of Sales. To carry out day-to-day sales activities within the US &Canada FIT leisure market in accordance with established policies and procedures. To develop new accounts by analyzing business potential, client needs, and purchasing behaviors. To conduct site inspections for prospective and existing clients. To liaise with all Worldwide Sales Offices (WSOs) to generate and follow up on potential sales leads. What you bring Bachelor’s degree in Marketing, Business Administration, Hospitality, or a related field. Minimum 2–5 years of experience in hotel sales, including at least 1 year in a similar capacity in a luxury brand. A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector. Strong communication, negotiation, and interpersonal skills. Strong organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner. Ability to work independently and collaboratively is key. Fluency in English and Spanish required Must hold a valid work authorization for Spain What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

Descripción de la empresa Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo Providing excellent wait service to guests to ensure guest satisfaction. Learn to take customer orders and delivering food and beverages. Learn using the POS system diligently, entering orders and making corrections if necessary. Learning food and beverage content to make menu recommendations, answering questions and sharing additional information with restaurant patrons. Carry out set standards and procedures to ensure all tasks and responsibilities are carried out in a timely manner. Communicating effectively with colleagues and guests alike in order to secure a smooth and accurate transition of information. Carry out all roles and functions of the F&B department. Requisitos Eligibility (Spain): Candidates must have the legal right to undertake an internship in Spain from the start date. No visa/work permit sponsorship available. Currently enrolled in a Hospitality School or a Business School. Strong social and communication skills to build valued relationships. Proactive, enthusiastic, and detail-oriented. Excellent command of Spanish and English; French is a plus. Eager to learn (no prior specialization required). Available for at least 6 months, 5 days/week, 40 hours/week. Información adicional ¿Qué ofrecemos? Study allowance of 600 euros per month. One meal per day. A dynamic internship where you will experience the entire Sales department. Working in a hotel (chain) with a lot of opportunities. Excellent opportunities for internal training and schooling during the internship. Excellent opportunities for international career development after the internship.

Company Description SO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness and golf on the Andalusian coast. Surrounded by green hills and valleys overlooking the Mediterranean Sea, SO/ Sotogrande Spa & Golf Resort is located in a unique setting. The resort has recovered the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy tranquillity together and cultivate a healthy, modern lifestyle. It is the preferred destination on the Costa del Sol for golf lovers and enjoys a privileged location surrounded by the seven best golf courses in Europe. It has 152 rooms and 36 suites and exceptional facilities, including: 3 outdoor swimming pools, private gardens, a Kid's Club, a 3,500 m2 spa and fitness center and bright event spaces with views. The gastronomic offer consists of 5 restaurants and bars where you can enjoy the traditional flavors of Andalusia presented with a fresh touch, as well as the typical cocktails. Job Description SO/ Sotogrande, un lujoso complejo turístico situado en la bella localidad costera de Sotogrande, España, busca un a persona entusiasta y orientada al detalle para unirse a nuestro dinámico equipo. Esta emocionante oportunidad te ofrece la posibilidad de iniciar tu carrera en Recursos Humanos mientras contribuyes al crecimiento y desarrollo de nuestra organización. Ayudar en el proceso de contratación, incluyendo la selección de currículos, programación de entrevistas, y la coordinación con los responsables de contratación Apoyar el proceso de incorporación de nuevos empleados, asegurando una transición sin problemas en la organización Ayudar a mantener los registros de los empleados y bases de datos de recursos humanos, garantizando la exactitud y confidencialidad Ayudar en la organización y coordinación de programas de formación y actividades de compromiso de los empleados Contribuir al desarrollo e implementación de políticas y procedimientos de recursos humanos Proporcionar apoyo administrativo al equipo de People & Culture, incluyendo la preparación de documentos y archivo Ayudar en asuntos de relaciones laborales y ayudar a fomentar un ambiente de trabajo positivo Apoyar al equipo en diversos proyectos e iniciativas de recursos humanos según sea necesario. Qualifications Licenciatura en Recursos Humanos, Relaciones Laborales o un campo relacionado Sólidas habilidades de comunicación, tanto verbal como escrita Dominio del software de RRHH y de la suite Microsoft Office (Word, Excel, PowerPoint) Conocimientos básicos de prácticas y procedimientos de RR.HH. Capacidad para mantener una estricta confidencialidad y manejar información sensible Excelente gestión del tiempo y capacidad de organización Sólidas habilidades interpersonales y capacidad para trabajar eficazmente en equipo Atención al detalle y capacidad para realizar múltiples tareas en un entorno de ritmo rápido Entusiasmo por aprender y crecer en el campo de los RR.HH. Se valorará la experiencia laboral en prácticas o a tiempo parcial en RR.HH. o un campo relacionado Se valorará el conocimiento básico de las leyes y normativas laborales españolas Se requiere fluidez en inglés. Additional Information Atractivo plan de incentivos. Importantes descuentos en servicios hoteleros. Descuentos en hoteles del Grupo Accor y empresas asociadas.

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do... We are looking for an F&B operational intern to be part of the team at SLS Barcelona. Under the guidance of the Head of F&B, you’ll be serving to our guests our delicious dishes and creative cocktails as well as thinking of new ways to improve our service and surprise our guests. Greet all guests warmly and by name, escort guests to their table, provide chair assistance for all guests, and menu presentation. Approach guest and collect information needed to assist with seat arrangements. Create a fun and relaxed atmosphere where guests come to wind down and enjoy themselves. To serve food and beverage orders according to recipes and service standards. To be knowledgeable about products available. Work with the rest of team in keeping things running smoothly and tidily, for both table and bar service. Qualifications What we are looking for... Possibility to sign an agreement with your school for a period of preferably 6 months. Currently enrolled in a bachelor´s or master´s program in Hospitality, or a related field. Availability to start as soon as possible. Ability to multitask, work in a fast-paced environment and have a high-level attention to detail. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other, and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing international group committed to building not just new hotels, but a global luxury brand. The chance to challenge the norm and thrive in a creative, rewarding environment as the first and last touchpoint for guests. Become part of a passionate team dedicated to delivering exceptional hospitality, mastering hands-on service skills, and exploring upscale hotel operations every day.

Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Lobby Ambassador Intern to join the SLS Barcelona team. Under the guidance of the Front Office and Guest Experience teams, you will act as a key point of contact in the lobby, delivering exceptional guest service from arrival to departure and ensuring memorable first and last impressions. You will: Welcome guests warmly upon arrival and departure, creating a positive and lasting first impression. Maintain a visible and engaging presence in the lobby, acting as a brand ambassador. Support valet operations when needed, including assisting guests with luggage handling, room escorting, and providing in-room orientation when required. Provide accurate information about hotel facilities, services, events, and local attractions. Anticipate guest needs and personalize their experience by recognizing preferences and requests. Handle guest inquiries, requests, and complaints with professionalism and empathy, ensuring timely resolution. Assist with check-in/check-out flow by supporting the Front Office team during busy periods. Monitor public areas to ensure cleanliness, organization, and guest comfort at all times. Stay informed about daily events, hotel activities, and local recommendations. Coordinate with other departments to ensure seamless service delivery and follow-up on guest requests. Proactively engage with guests to enhance their overall experience and promote hotel services. Qualifications What we are looking for... You’re studying a bachelor’s or master’s degree in hospitality or a related field. You have the possibility to sign an agreement with your school for a period of preferably 6 months. You have proficient knowledge of computer systems such as Microsoft Word, Excel & Outlook. Ability to multitask, work in a fast-paced environment, and maintain high-level attention to detail. Excellent verbal communication skills. Fluent in Spanish and English; additional languages highly valuable. Proactive, positive, energetic, empathetic team player with a passion for hospitality. Previous customer service experience or interest in upscale/luxury hotels is a plus. You make people feel good – your team, guests, and colleagues alike – and make a positive impact. You understand and embrace SLS brand values, learn quickly, and adapt to our unique culture. You are humble, open to ideas, leave your ego at the door, and help get things done. You’re up for doing things differently, trying (almost) everything once, and joining a team that works hard, supports each other, and has fun. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021.

Descripción de la empresa Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city centre, but only a few metres from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress, are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. Descripción del empleo Preparation and submission of group proposals in accordance with guidelines set by sales executives. Ongoing assistance in the maintenance of the group database. Assist if required in the preparation of meeting material, i.e., conference kits, direct mail pieces, etc., in collaboration with the Sales Manager. Keep the archive in order and documentation accessible to the rest of the team. Participate in the reception and operations of groups and events together with the Conference Welcomer. Acquire the necessary knowledge related to Marketing and Communication for a better performance of the assigned tasks. Provide an efficient, friendly, and professional service to all guests up to Sofitel brand standards. On behalf of Sofitel Barcelona, establish positive relationships with clients. Take responsibility for ensuring that all required tasks are completed accurately and within deadlines. Ensure confidentiality of information or transactions of the hotel, clients, and staff during or after the internship period in the company. All similar and/or equivalent duties inherent to the internship itself. Requisitos Eligibility (Spain): Candidates must have the legal right to undertake an internship in Spain from the start date. No visa/work permit sponsorship available. Currently enrolled in a Hospitality School or a Business School. Strong social and communication skills to build valued relationships. Proactive, enthusiastic, and detail-oriented. Excellent command of Spanish and English; French is a plus. Eager to learn (no prior specialization required). Available for at least 6 months, 5 days/week, 40 hours/week. Información adicional ¿Qué ofrecemos? Study allowance of 600 euros per month. One meal per day. A dynamic internship where you will experience the entire Sales department. Working in a hotel (chain) with a lot of opportunities. Excellent opportunities for internal training and schooling during the internship. Excellent opportunities for international career development after the internship.

POSITION SUMMARY Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area. OR • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area. CORE WORK ACTIVITIES Managing Profitability and Departmental Budgets • Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. • Reviews financial reports and statements to determine how Operations is performing against budget. • Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. • Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. • Strives to maintain profit margins without compromising guest or employee satisfaction. • Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. • Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. • Makes and executes key decisions to keep property moving forward towards achievement of goals. Managing Property Operations • Strives to improve service performance. • Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. • Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. • Ensures core elements of the service strategy are in place to produce the desired results. • Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities. Leading Property Operations Teams • Establishes a vision for product and service delivery on property. • Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. • Ensures employees are treated fairly and equitably. Managing and Conducting Human Resources Activities • Observes service behaviors of employees and providing feedback to individuals and/or managers. • Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. • Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. • Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. • Stays knowledgeable of leadership talent in the property. • Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs, determine appropriate room type, and verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Communicate information regarding designated VIP reservations. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests by communicating with appropriate individual or department. Oversee accuracy of room blocks and reservations. Input group rooming lists using reservation systems, revise room blocks to maintain the required number of available rooms and keep organized files of all groups. Set-up proper billing accounts according to Accounting policies. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a tranquil oasis where ocean views, volcanic landscapes, and subtropical gardens blend seamlessly with Moorish-inspired architecture. Its 462 rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, offer breathtaking views of the Atlantic Ocean, Mount Teide, or our lush gardens. A celebrated gastronomic destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area, we offer an unparalleled luxury escape in Tenerife. JOIN OUR TEAM …as Director of Food & Beverage at The Ritz-Carlton Abama Resort. Who we are looking for We are seeking a strategic and visionary hospitality leader with a passion for culinary excellence and luxury service, fluent in both Spanish & English. As Director of Food & Beverage, you will be responsible for defining and leading the overall F&B strategy of the resort, ensuring a distinctive, profitable, and world-class gastronomic offering aligned with The Ritz-Carlton Gold Standards. Your leadership will be instrumental in inspiring multidisciplinary teams, elevating the guest experience, and reinforcing the resort’s positioning as an internationally recognized culinary destination. Key Responsibilities Develop and execute the comprehensive Food & Beverage strategy in alignment with the resort’s vision and The Ritz-Carlton Gold Standards. Oversee all F&B operations, including restaurants, bars, banqueting, events, in-room dining, and specialty concepts. Ensure exceptional, innovative, and memorable dining experiences across all guest touchpoints. Lead, mentor, and develop high-performing teams, fostering a culture of excellence, creativity, and engagement. Drive financial performance through strategic budget management, cost control, revenue optimization, and inventory oversight. Analyze financial and guest satisfaction metrics, implementing continuous improvement initiatives. Partner closely with Marketing and Revenue Management to position and promote the resort’s culinary concepts. Ensure compliance with quality standards, brand presentation, food safety regulations (HACCP), and legal requirements. Champion culinary innovation and emerging trends to strengthen the resort’s reputation and competitive edge. Lead recruitment, training, performance management, and succession planning within the F&B division. Represent the resort at culinary events, strategic partnerships, and with key suppliers. What we expect from you Proven experience as Director of Food & Beverage or Assistant Director of Food & Beverage in luxury hotels, high-volume resorts, or renowned gastronomic destinations. Strong financial acumen with demonstrated P&L management expertise. Inspirational leadership style with the ability to manage large, multicultural teams. In-depth knowledge of international culinary trends and diverse dining concepts. Strong results orientation with a commitment to operational excellence and guest satisfaction. Strategic thinking, analytical skills, and the ability to thrive in a dynamic environment. Fluency in English and Spanish; additional languages are highly valued. Valid work permit for Spain. How we inspire you Being part of The Ritz-Carlton means creating experiences guests will remember for a lifetime. Here, your leadership will directly impact the resort’s culinary reputation and the development of exceptional talent. Competitive salary above market level and flexible compensation package. Explore Rate across more than 9,500 Marriott hotels worldwide (extended to immediate family). 20% discount on F&B at Marriott hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights from Tenerife to mainland Spain (for residents). Corporate benefits in leisure, travel, and wellness. Continuous training through our “university”. Real international career growth and development opportunities. Complimentary employee dining. Team events and celebrations. Participation in social responsibility initiatives. (Benefits subject to applicable internal policies and tax regulations.) Have we sparked your interest? Submit your application through MarriottCareers with your supporting documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive culture, committed to non-discrimination on any protected basis. At The Ritz-Carlton, our Ladies and Gentlemen create extraordinary experiences guided by our Gold Standards. Here, you will take pride in your work, grow professionally, and be part of a brand synonymous with genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Descripción de la empresa Upscale, 5 star hotel in Barcelona, Port Olimpic, being in the city center, but only a few meters from the beach A Sofitel Hotel in Barcelona! With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our service and commitment is focused on satisfying the needs of all our guests so that they can make the most of their stay in Barcelona. Barcelona, the city of Gaudí, is one of the most modern cities in the country, and not surprisingly, major technological congresses such as Mobile World are held in this city. Not everything is future, culture and history are essential to understand its people. The Sofitel hotel is located opposite Barceloneta, its most famous beach. A few minutes walk away is the Gothic Quarter, one of the main tourist attractions of Barcelona. It is well connected to the airport and the train station. Descripción del empleo Hacer recomendaciones sobre las bebidas que se ofrecen en el bar, responder a preguntas y compartir información adicional con los clientes del Bar. Garantizar el funcionamiento fluido y eficiente de su área y promover un servicio de excelencia para nuestros huéspedes. Reconocer las necesidades y la comodidad del cliente durante todos los periodos de servicio y centrarse en la relación y la satisfacción del cliente: ser atento y profesional en todo momento. Preparar bebidas alcohólicas y no alcohólicas para los clientes del bar y el restaurante. Interactuar con los clientes, tomar comandas y servir bebidas y aperitivos. Evaluar las necesidades y preferencias de los clientes y hacer recomendaciones. Asegurarse de que comprende y conoce a fondo todos los productos ofrecidos en el Bar. Mantener el más alto nivel de limpieza, la presentación del mobiliario y la correcta puesta a punto del bar; informar de cualquier reparación necesaria a su responsable. Asegurarse de que todos los tickets de los clientes se contabilicen correctamente al final de cada período de servicio en el sistema, junto con la caja y las tareas relacionadas con esta tarea. Es totalmente responsable de las existencias y controles de stock. Asistir a la formación y a las reuniones del departamento cuando sea necesario y transmitir cualquier información relevante a sus compañeros y asegurarse de que son plenamente conscientes de los puntos relevantes tratados. Requisitos Experiencia previa de al menos 1 año en posición similar, se valorará experiencia en hoteles de similar categoría o coctelerías especializadas de alto nivel. Deseable formación específica en Hostelería o Restauración. Dominar el idioma español e inglés (nivel avanzado), contar con un tercer idioma (se valorará). Vocación de servicio. Persona organizada, que sepa gestionar los tiempos, atenta a los detalles y con tolerancia a altos ritmos de trabajo en determinados momentos. Capacidad de mantener el bar organizado, bien abastecido y limpio. Capacidad para trabajar con cohesión como parte de un equipo. Contar con la capacidad de centrar la atención en las necesidades del cliente, siempre conservando la calma y siendo cortés y respetuoso. Excelentes habilidades de comunicación verbal. Información adicional ¿Qué ofrecemos? Tarjeta de beneficios con tarifas de descuentos en Accor en todo el mundo. Tarjeta PayFlow (retribución flexible). Formación continua a través de nuestra plataforma Academy y otras más. Oportunidad de desarrollar tu talento y crecer dentro de la propiedad y en todo el mundo. Contrato Fijo Discontinuo Horarios Rotativos ¿Por qué trabajar para Accor? Somos mucho más que un líder mundial. Te damos la bienvenida tal y como eres y puedes encontrar un trabajo y una marca que se ajuste a tu personalidad. Te apoyamos para que crezcas y aprendas cada día, asegurándonos de que el trabajo aporte un propósito a tu vida, para que durante tu viaje con nosotros, puedas seguir explorando las ilimitadas posibilidades de Accor. Al unirte a Accor, cada capítulo de tu historia es tuyo y juntos podemos imaginar la hospitalidad del mañana. Descubre la vida que te espera en Accor, Haz lo que te gusta, preocúpate por el mundo, atrévete a desafiar el statu quo! #BELIMITLES

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: a serene oasis where the sea, land, and subtropical vegetation blend with Moorish-inspired architecture. Its 462 rooms and suites are divided between the vibrant Citadel and the exclusive Retreat , offering magnificent views of the Atlantic Ocean, Mount Teide, or lush gardens. A multi-award-winning culinary destination, the resort features world-class restaurants, including Michelin-starred fine dining. With multiple swimming pools, a 2,500 m² Spa & Fitness Center, the largest Ritz Kids in Europe, and an exclusive beach area at Abama, we are an unparalleled haven in Tenerife. JOIN OUR TEAM! …as a Retreat Supervisor at The Ritz-Carlton Abama Resort in Tenerife. Who are we looking for…? Are you passionate about leading teams and delivering highly personalized luxury experiences in an exclusive environment? As a Retreat Supervisor , you will oversee and elevate the Retreat experience, a private area of the resort where discretion, personalization, and excellence are essential. You will lead by example, anticipate the needs of our most discerning guests, and ensure every interaction reflects The Ritz-Carlton Gold Standards. Your responsibilities will include… Supervising daily operations within the Retreat area and all personalized services associated with this exclusive zone. Leading, motivating, and developing the Retreat team to ensure outstanding service, presentation, and professionalism. Ensuring a seamless, consistent, and highly personalized guest experience from arrival to departure. Anticipating guest preferences and expectations, managing special requests, and coordinating bespoke experiences. Handling guest concerns with discretion, empathy, and efficiency, ensuring excellent resolution. Working closely with Front Office, Guest Relations, Housekeeping, F&B, Spa, and other departments. Proactively following up on VIP, repeat, and special-occasion guests. Ensuring all relevant guest information is accurately recorded and maintained in internal systems. Upholding brand standards, service quality, and privacy within the Retreat area. Supporting ongoing team training and participating in continuous service improvement initiatives. What we are looking for… Previous supervisory experience in exclusive environments such as Retreat, Club Level, Concierge, Guest Relations, or luxury Front Office operations. Strong leadership, communication, and attention-to-detail skills. Ability to inspire teams and maintain the highest standards of service at all times. A genuine passion for personalized luxury service and refined problem-solving. Fluency in English and Spanish ; additional languages are a strong advantage. Valid work authorization for Spain. How we inspire you… Being part of our team means creating experiences guests will remember for a lifetime. Your leadership, eye for detail, and commitment to excellence will make a meaningful difference every day. Competitive salary above market standards and flexible compensation. Explore Rate hotel discounts at over 9,500 Marriott properties worldwide, extended to family members, partners, and parents. 20% discount on Food & Beverage at all our hotels and 50% discount on the resort’s culinary offerings. Up to 75% discount on flights for Tenerife residents traveling to mainland Spain. Corporate benefits with exclusive discounts on leisure and travel. Special birthday gift. Complimentary guest stay at our resort after one year of service. 13th and 14th salary payments. Continuous training through our corporate university. Career development and growth opportunities within an international company. Complimentary staff meals. Uniform and laundry service provided (department-dependent). Team events, celebrations, and engagement activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (Benefits subject to internal policies and applicable tax regulations.) Have we sparked your interest? Submit your application your application documents. Marriott International is an equal opportunity employer. We value a diverse workforce and an inclusive culture and are committed to non-discrimination on any protected basis. Across more than 100 award-winning properties, our Ladies and Gentlemen create extraordinary experiences that endure long after the guest’s stay. At The Ritz-Carlton , caring with excellence is our art, guided by our Gold Standards. Here, you can take pride in your work, grow professionally, and be part of a team united by one mission: delivering genuine luxury. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility where the sea, the land, and the subtropical vegetation blend effortlessly with an iconic Moorish-inspired architecture. The 462 rooms and suites, distributed between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. A culinary destination in its own right, this 5-star resort in Tenerife offers world-class restaurants ranging from light and simple cuisine to Michelin-starred fine dining. Providing a true escape, this timeless resort features multiple pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the coastline meets the sea, guests can enjoy an exclusive area on Abama’s golden-sand beach, equipped with complimentary sun loungers and umbrellas. OIN OUR TEAM AS A RETREAT AMBASSADOR! Do you have a passion for creating memorable experiences and ensuring every detail is perfect? We are looking for our next Retreat Ambassador —a proactive, service-oriented individual with a genuine commitment to hospitality. Who are we looking for? Someone who thrives in a dynamic, guest-facing role. As a Retreat Ambassador , you will be the face of the Retreat, ensuring that every interaction is warm, professional, and seamless. If you love attention to detail, anticipate needs, and enjoy making guests feel special, this role is for you. Your responsibilities will include… Welcome and acknowledge all guests with genuine warmth and professionalism, anticipating their needs and ensuring their comfort. Monitor seating availability and maintain a safe, clean, and organized environment in the Retreat lounge. Prepare and serve beverages (hot, cold, and alcoholic) according to quality standards. Keep the bar area, furniture, and utensils clean and in excellent condition. Manage stock levels for ice, glassware, and supplies, communicating replenishment needs promptly. Coordinate special requests with the kitchen and other departments to deliver personalized service. Complete opening and closing duties, ensuring accurate documentation in departmental records. Comply with company policies and maintain a polished, professional appearance at all times. Act as a key point of contact for guests, resolving issues and providing clear information. Collaborate closely with the team to guarantee an exceptional guest experience. What we expect from you… Natural, friendly, and professional communication skills—both verbal and written. Previous experience in hospitality, guest service, or operational roles. Ability to prioritize and manage multiple tasks efficiently. Proactive mindset, problem-solving attitude, and strong teamwork skills. Solid level of English and Spanish. Valid work permit for Spain. A spirit of hospitality, attention to detail, and commitment to excellence. Physical ability to lift up to 25 lbs and stand or walk for extended periods. How we inspire you… • A competitive salary and working conditions aligned with your experience. • Real opportunities for professional growth within Marriott International. • Continuous training programs, including access to our internal learning university. • The possibility to travel and work across more than 9,500 hotels worldwide with exclusive employee rates (“Explore Rate”). • Discounts on dining experiences within the resort and across Marriott properties globally. • Complimentary daily meals in our employee dining area. • Uniform and professional laundering included. • Recognition programs, internal celebrations, and team-building activities. • Participation in social responsibility initiatives, positively contributing to our local community. • Comprehensive corporate medical care. Have we sparked your interest? Then apply now on MarriottCareers with your updated documents and join a team where culinary passion becomes art. The Ritz-Carlton not only offers an exceptional dining experience, but also an environment where talent flourishes and every day is an opportunity to create memorable moments. “At The Ritz-Carlton, we believe perfection lies in the details, and every plate is an opportunity to inspire.” At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

We are looking for a Housekeeping hero to join our team. We are searching for an open, flexible and vibrant person that has an eye for details. Your Mission, Should You Choose To Accept: You will be reporting directly to the Housekeeping Manager and you are mainly responsible for the cleaning of the hotel and student rooms. In addition, you will also be responsible of the cleanliness of the hotels’ shared kitchens and public areas. As a Housekeeping employee, you should be flexible in your daily routine as The Social Hub is an ever-changing vibrant hotel. Your job is to ensure excellent cleanliness and spot on rooms. You should be used to a flexible working routine and have great communication skills. In Case You Don’t Know Who We Are (ahem): Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll D o Maintain a healthy and safe environment in the guest, student rooms, and other necessary areas Clean the bed and bathrooms, including making the beds and change linen as needed Follow the health and safety measures at all times Ensure the hotel and student rooms are properly set up according to TSH procedures Clean public areas of the hotel - inside and outside, such as: hotel rooms, kitchens, hallways, rooms, elevators, and outside area; you name it! Performing extra (deep) cleaning tasks Who Y ou A re You have 1 year of work experience in the Housekeeping field You have good communication skills with ability to speak basic English. You’re flexible in working hours: public holidays, irregular shifts etc You have a great attention to detail You’re a team player You’re legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

Your Mission, Should You Choose to Accept It… Do you have a passion for food and a hunger to grow your kitchen skills? As a Commis at The Social Hub, you’ll be the right hand to our senior chefs, supporting everything from mise-en-place to plating up the final dish. This role is all about learning on the job. Perfect for culinary school grads or entry-level pros ready to dive into a fast-paced, collaborative kitchen. You’ll work alongside a talented and supportive team, gaining hands-on experience and building the foundations for a solid culinary career. From daily prep to service rushes, your effort will be key to creating delicious guest experiences. We believe great food starts with great teamwork, so come ready to grow, get your hands dirty, and have fun along the way. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Assist with food preparation, mise-en-place, and kitchen setup across sections. Follow recipes and directions closely, delivering dishes with accuracy and consistency. Support plating during service, keeping things fast, clean, and delicious. Work closely with senior chefs and kitchen porters to keep the kitchen running smoothly. Help with cleaning routines and follow hygiene standards to the letter. Store and label ingredients properly while helping to manage food stock and rotation. Maintain a tidy station and pitch in wherever needed. Uphold all health and safety practices. What You’ll Have Some experience in a professional kitchen, or recently completed culinary school. Basic knowledge of kitchen tools, cooking techniques, and hygiene practices. A strong work ethic: reliable, on time, and ready to roll up your sleeves. A learning mindset: open to feedback and eager to improve. A team-first attitude with respectful communication. A sense of pride in supporting food quality and the guest experience. Fluency in Spanish, English is a plus! What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.