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About the job Principal Responsibilities/Position Purpose: Guest experience agent is responsible for answering incoming calls and directing calls to guest rooms through the telephone console or to hotel personnel or departments. Taking and distributing messages for guests, providing information on guest services, and answering inquiries about public hotel events. Essential Functions: · Operate telephone switchboard station to answer telephone calls. · Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. · Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. · Answer, record, and process all guest calls, requests, questions, or concerns. · Receive, record, and relay messages accurately, completely, and legibly. · Log all guest requests or issues into Hubs and follow up with guest to ensure their request has been met to their satisfaction. · Coordinate with HSK all the “lost” items that the guests asked for. · Provide information to guests about room features, property amenities, and local areas of interest. · Assist guests with accessing the internet. · Answer guest emails. · Booking and managing of the requests for both external and internal services (restaurants reservations, car rental, massage, etc.) · Prepare VIP guests list and communicate it to rest of the departments with the assigned amenities and handwritten welcome note. · Answer all the positive reviews in Booking, Expedia, Google and Tripadvisor. · Review guest arrival lists to offer a warm greeting. · Attend to distinguished visitors (such as VIPs) and respond to their questions. · Assist with the preparation of welcome folders with material (e.g. room service menus, area descriptions) · Promote services and provide information about amenities, the neighborhood, and venues. · Anticipate guest needs and establish a rapport with them by assisting them with specific tasks (e.g. confirming travel arrangements, taking messages) · Address customer complaints and, if necessary, escalate them. Other Duties · All Associates are required to fully comply with hotel and departmental rules, regulations, and policies for the safe, secure, effective, and environmentally friendly operation of the hotel facilities. Examples include, but are not limited to lost and found procedures, emergency procedures, recycling efforts, etc. · Attend and participate in all hotels and/or departmental meetings, training sessions and other information meetings. · Regular attendance in conformance with hotels standards is essential to the successful performance of this position. · Comply with hotel grooming standards for both uniformed and non-uniformed associates. · Comply with hotel service and behavioral standards towards our guests, vendors, and fellow colleagues, including, but not limited to ensuring proper phone etiquette, courteous and respectful behavior and maintaining a friendly and positive attitude. · Perform all other duties as directed by management that are consistent with the policies and procedures of the hotel. Department: Other About you QUALIFICATIONS: · Education: High school diploma or equivalent vocational training certificate. Some college education or a university degree is preferred. A degree in hospitality management is desirable. · Experience: Prior hotel experience preferred. Prior experience within a five-star hotel brand preferred. · Technical Knowledge: Ability to use computer programs and equipment. Proficient in using a computer keyboard. Knowledge of Opera is a plus. · Communication: Ability to understand and speak English in order to comprehend and respond to information and handle advanced guest requests both verbally and in writing. Knowledge of other languages is preferred. · Skills: Problem-solving, flexibility, active listening, emotional intelligence, customer service, assertive communication, commitment, responsibility, patience, ability to work under pressure, and effective non-verbal communication. · Grooming: All Nobu Hotel Barcelona employees are expected to maintain a well-groomed appearance in accordance with company standards. (Appearance & Grooming Nobu Hotel Barcelona) Languages required: English and Spanish. The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

Restaurante enjoy It, situado en el centro comercial splau,necesita incorporar camaero/a

About the job MAIN OBJECTIVE In this role, the Food and Beverage intern will be able to fully experience the various F&B outlets and event operations of Nobu Hotel Barcelona with a hands-on approach. After completing this program, the intern will have learned the operations behind a professional food and beverage department and will be fully immersed in the Nobu culture. GENERAL RESPONSIBILITIES • Displays a friendly and professional attitude at all times., • Ensures alignment with the Nobu culture and Nobu operational standards., • Maintains a good professional appearance complying with hotel’s grooming and uniform standards and behaves in a mature and proficient manner in and out of the workplace., • Respects schedules and timeliness while being flexible based on business needs., • Monitors and maintains cleanliness and working condition of departmental equipment, supplies and work areas., • Learns and follows safety standards and emergency procedures., • Promotes positive relations with guests, vendors and employees alike., • Always promotes a can-do attitude to any guest requests and recognize that guest service and attention to detail is your top priority., • Performs all other duties as directed by management that are consistent with the policies and procedures of the hotel. SPECIFIC DUTIES AND TASKS • Learn Nobu cuisine (different menus, ingredients for key Nobu dishes, cooking styles, etc) in order to flawlessly explain it to guests as needed., • Learn floor plans of each outlet., • Learn and execute shift opening and closing procedures., • Prepare back and front of house areas for service., • Provide service to guests in all aspects of food and beverage, including breakfast, lunch, dinner and events following Nobu standards., • Provide a genuine greeting “Good afternoon/evening and welcome to Nobu or Irasshaimase”, and upon departure, thank them providing them with a genuine farewell., • Attend and participate in all departmental meetings, training sessions and other information meetings as and when requested to do so. Number of positions: 3 500€/month 1-week free stay in the Nobu Hotel * Free staff canteen (1 meal per day) Department: F&B service About you Physical Effort and Environment: Must be able to carry up to 6 kilos and must be able to sit or stand for 8 hours in one day based on business needs. Work Schedule: Must be available to work during any shifts, including evening and, if required on occasion overnight. Must be available to work weekends and holidays if needed. Qualifications Education & Experience: Currently studying hospitality management. Prior working experience in a hotel or restaurant is valuable. Computer & Other Technical Skills: Must have basic knowledge of Microsoft Office, including Outlook, Excel, Word. Micros a plus but not a must. Communication: Must be fluent in English and intermediate Spanish valuable. Languages required: . English and Spanish is a plus The company The magic of Barcelona meets the iconic spirit of Nobu Hotels. A luxury lifestyle experience designed for the sophisticated traveler. ​ The stylish hotel offers 259 sleek and spacious accommodations, an elegant spa and gym, thoughtfully tailored meeting and event spaces, the world-class Nobu Restaurant, and Kozara- a Japanese inspired tapas bar, along with panoramic views of the city and the sea. Secluded from the busy streets of Barcelona, the hotel is located close to the charming neighborhood Eixample giving guests a genuinely Catalan feel of the city. Located near Plaza de España and just a mere stroll away from the high-speed rail and conference center Fira de Barcelona, guests have also quick access to Montjuic Olympic area, the cruise ship terminal and International El Prat Airport. Most points of interest in the city can be reached within 10 minutes by car. Naturally organic materials blended with refined Japanese nuances craft your urban respite while capturing the vibrant energy and colorful character of Barcelona. Stay at Nobu Hotel, your ultimate playground among design hotels in the city center.

Estamos buscando un cocinero con experiencia en colectividades en Esplugues de Llobregat. Jornada: 40 horas semanales, es para cubrir una baja de IT de larga duración y posibilidad de quedarse en plantilla después. Horario de lunes a viernes de 07:00 a 15:00 Salario según convenio. Funciones: Incorporación inmediata.

ACCIONA en su división Facility Services selecciona un/a Limpiador/a para el equipo móvil de limpieza de Barcelona. Inicialmente temporal con posibilidad de continuar luego. Se trabajará en diversos centros. FUNCIONES: -Realizar limpieza profesional de cristales interiores y exteriores, incluyendo ventanas, puertas acristaladas, escaparates y fachadas. -Utilizar técnicas y herramientas específicas para limpieza de altura (pértigas, plataformas, etc.) cuando sea necesario. -Velar por la correcta conservación y uso de los productos y equipos de limpieza asignados. -Cumplir con los protocolos de seguridad e higiene laboral establecidos por la empresa. -Informar de cualquier incidencia o anomalía observada en las instalaciones del cliente. -Garantizar una atención profesional y cortés con el cliente, manteniendo una buena imagen corporativa. CONDICIONES: • Contrato: Por sustitución de baja IT, • Horario: Disponibilidad de 06 a 14 y de 14 a 22, • Disponibilidad para trabajar de lunes a domingos según cuadrante

Se necesita ASL para cubrir sustitución de baja por IT en centro de Molins de Rei. Turno de mañanas, 6h a 13h. CARNET DE CONDUCIR, para poder hacer transportado de comidas a otro centro sanitario (vehiculo de empresa).

Vacante de ADMINIATRATIVA / COORDINADORA SAD. Se necessita perfil adminstrativo con conocimientos en RRHH. Tareas: · Gestion equipo de Ayuda a domicilio · Coberturas de permisos, vacaciones , IT · Introduccion de datos al sistema para facturacion. Se ofrece: · Contrato indefinido 40 h · Jornada de Lunes a Viernes de 8 h a17 h, con 1 hora para comer · Salario a convenir

Estamos buscando un ayudante de cocina con experiencia en colectividades en Sant Joan Despí. Jornada: 32 horas semanales, es pra cubrir una baja de IT. Horario de lunes a viernes por la mañana. Salario según convenio. Funciones: -Limpieza de la cocina. -Limpieza de túnel de lavado. Incorporación inmediata.

⭐ Who we are Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that! Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 350 people and over 60 different nationalities, founded in the heart of sunny Barcelona. ⭐ Role Overview We are looking for an enthusiastic Inbound Sales Development Representative (SDR) to join our dynamic sales team. As an SDR at Lodgify, you will play a vital role in prequalifying inbound and outbound leads and driving our sales efforts forward. If you're eager to learn and thrive in a fast-paced digital environment, this role is perfect for you. ⭐ How will you make an impact? • Prequalify outbound leads generated by Lodgify’s marketing efforts through telephone, chat, or email., • Communicate the value and benefits of Lodgify to potential customers, tailoring your approach to meet their specific needs., • Handle a high volume of chats and incoming calls from prospective customers, effectively identifying their needs and positioning Lodgify as the ideal solution., • Work closely with the Sales team to pass on qualified leads, enabling them to close deals efficiently., • Use our CRM system (HubSpot) to manage interactions, record activity, and keep contact records updated with precision., • Participate in projects aimed at improving sales operations and processes, contributing ideas and feedback to enhance team performance., • Actively exchange ideas and communicate with the sales team to share insights and strategies for improved sales performance. ⭐ What makes you a great fit? • Previous experience in sales is preferred. Experience as an SDR is not mandatory, but having 1 year of SDR experience is advantageous., • Excellent spoken and written English, German and Italian/Spanish/French are essential., • Strong communication and interpersonal skills, with a dynamic telephone presence., • A genuine passion for web-based solutions and the ability to convey that enthusiasm to potential customers., • Desire to learn and adapt in a fast-paced digital environment. ⭐ How can you earn extra bonus points? • Previous experience working in a startup environment., • Familiarity with HubSpot, Gmail, and Google tools is required. Why you’ll love us: You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging. What's in it for you?* 🏠 The freedom to work from home any day that works for you. 🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August. 💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too). 😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime! 🚇 Flexible Remuneration options for your transportation needs. 🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment. 🇪🇸 Free Spanish classes. 🤑 Boost your earning potential with our referral program that offers paid compensation. 🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more! 🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities. *Benefits offered may differ based on the type of contract that is issued So, what are you waiting for? Apply now! All applications and CVs must be submitted in English 😉