¿Eres empresa? Contrata la suite candidatos en Barcelona
About the job JOB SUMMARY Position responsible of assisting the leadership for all the food and beverage operations, which includes six venues (restaurants, bars, beach club), room service and banqueting operations. Oversees guest and employee satisfaction, maintaining standards as per Balanced Scorecard and meeting or exceeding financial goals. Requirements: • Proven experience in a similar role at a luxury hotel. • Ability to lead and motivate a large, diverse team. • Fluency in Spanish and English. • Experience in managing high-volume and luxury operations. • Excellent communication and organizational skills. • Ability to work under pressure and solve problems effectively. We Offer: • A dynamic and stimulating work environment in one of the most prestigious hotels in Barcelona. • Professional development opportunities and growth within the company. • Competitive salary package and additional benefits. RESPONSABILITIES: • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index. • Utilizes budgets to understand financial objectives. • Conducts performance reviews in a timely manner. • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees: Operational position, presence across the venues is key . Manages all day-to-day operations and understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, control, support, encourage others, providing guidance and feedback. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides a learning atmosphere with a focus on continuous improvement. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate recognition is given if expectations are exceeded. • Provides excellent customer service as well as responds quickly and proactively to guest's concerns complaint/problem. • Understand and Drives alignment of all employees, team leaders and managers to the brand's service culture. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
¿Sientes que eres más que un coach? ¿Te apasiona liderar, organizar, y hacer que un box vibre dentro y fuera del WOD? Estamos buscando un/a Head Coach con alma de líder y mente estratégica para llevar nuestro box de crosstraining en Plaza España (Barcelona) al siguiente nivel. ¿Qué harás? Serás el cerebro y el corazón operativo del box: • Dirigirás al equipo de coaches y asegurarás que cada clase sea una experiencia top. • Diseñarás y ejecutarás estrategias de captación y retención de alumnos. • Serás responsable de la gestión del equipo, los procedimientos operativos, y el día a día del box. • Gestionarás relaciones con marcas, sponsors y eventos para crear una comunidad fuerte y activa. • Harás seguimiento de métricas clave (retención, ingresos, satisfacción) y manejarás el presupuesto. Requisitos mínimos: • Certificación entrenador. • Experiencia previa dando clases y gestionando equipos. • Buenas dotes de liderazgo, comunicación, y resolución de conflictos. • Capacidad para gestionar operaciones, inventario, y marketing con cabeza y corazón. • Pasión real por el fitness funcional y por construir comunidad. Se valorará: • Experiencia previa gestionando un box o centro deportivo. • Conocimiento de herramientas de gestion (AimHarder) - saber usar Google Suite / Instagram - • Capacidad de negociación con marcas y visión para crear sinergias y alianzas. - • Espíritu emprendedor y enfoque en resultados. Ofrecemos: • Proyecto “llave en mano”, con autonomía y oportunidad de tener capital. • Equipo motivado, comunidad activa y ubicación céntrica top. • Disponibilidad del box para entrenar, ordenador de trabajo, sueldo base + variables por resultados. ¿Te suena bien? Mándanos tu CV y una nota contándonos por qué tú eres quien debe liderar el Box
About the job ¿Eres un/a profesional de la hostelería con pasión por el servicio al cliente y experiencia en supervisión? ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más, en W Barcelona te estamos buscando! Tareas principales: Supervisar y coordinar las actividades del personal de servicio de alimentos y bebidas. Asegurar que se cumplan los estándares de servicio y calidad en todos los puntos de venta de alimentos y bebidas. Servir platos de comida y bebidas alcohólicas a los invitados cuando sea necesario. Montar mesas de acuerdo al tipo de evento y estándares de servicio. Responder preguntas sobre selecciones de menú y comunicar con la cocina sobre preguntas del menú, duración de la espera, pedidos para volver a cocinar y disponibilidad del producto. Gestionar los requisitos adicionales de comidas, alergias, necesidades dietéticas y solicitudes especiales. Comunicarse con los clientes para garantizar la satisfacción con cada plato de comida y/o bebida. Seguir todas las políticas y procedimientos de seguridad y protección de la empresa; informar accidentes, lesiones y condiciones de trabajo inseguras al manager; y completar capacitación y certificaciones de seguridad. Entrenar y desarrollar al personal de servicio para mejorar su desempeño y habilidades. Realizar inventarios y controlar el stock de alimentos y bebidas. Lo que buscamos: Experiencia previa como camarero/a y en un puesto de supervisión. Español e inglés fluido. Actitud positiva y personalidad extrovertida. Se valorará positivamente experiencia en hoteles de 4 y 5 estrellas. Habilidades de liderazgo y capacidad para trabajar en equipo. Lo que ofrecemos: Contrato fijo discontinuo. Turnos seguidos de 8h. Horario de lunes a domingo con dos días libres seguidos a la semana. Oportunidades de crecimiento dentro de la compañía. Beneficios: Comedor de personal. Actividades de Team Building. Uniforme y lavandería interna y gratuita. Descuentos en hoteles Marriott y establecimientos de Barcelona. Oportunidades de aprendizaje y desarrollo. Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Buscando un/a Técnico/a Comercial de Producto (Sales & Product Development) de Turismo juvenil y MICE , para incorporarse a su equipo en Barcelona ciudad. Esta posición combina funciones de desarrollo de producto y acción comercial, enfocadas tanto al turismo educativo internacional como al segmento MICE (reuniones, incentivos, congresos y eventos). --- Áreas principales de trabajo Turismo educativo internacional: gestión de grupos escolares, campamentos de verano y programas lingüísticos procedentes de mercados como Francia, Alemania, Reino Unido o Italia. **Segmento MICE & Events : ** Captación y desarrollo de eventos, reuniones y estancias para grupos en instalaciones como Hotel El Jou Nature y la nueva casa de colonias l’Aldric. --- Responsabilidades clave Seguimiento operativo de los grupos internacionales. Creación de nuevos productos educativos junto al departamento de marketing. Contacto directo con agencias y escuelas extranjeras. Prospección de nuevos clientes y recuperación de antiguos. Coordinación con proveedores y supervisión de estancias. Análisis de mercado e identificación de oportunidades de crecimiento. --- Perfil deseado Nivel avanzado de inglés y/o francés (imprescindible al menos uno de los dos). Formación en Turismo, Educación o Gestión de Eventos. Experiencia previa en agencias de viajes o en comercialización de productos turísticos. Conocimiento o interés por el segmento MICE. Manejo de herramientas digitales: Office, Google Suite, CRM. Persona proactiva, organizada y con excelentes habilidades comunicativas. --- Se ofrece Incorporación en Barcelona ciudad. Formar parte de un grupo en expansión, con enfoque en turismo educativo, familiar y sostenible. Salario fijo competitivo (22.000€ brutos/año), más incentivos trimestrales de hasta 1.500€. Acompañamiento y aprendizaje directo junto al Director Comercial. Reales posibilidades de desarrollo profesional. Buen ambiente de trabajo, autonomía y confianza.
About the job POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Spa Sport and Fitness Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
En Inmoredes estamos buscando un/a Community Manager con experiencia en diseño gráfico y manejo de herramientas digitales. ¿Qué harás en el día a día? 🔹 Programación de contenido en calendarios mensuales en Metricool 🔹 Diseño gráfico de piezas para redes y campañas usando Illustrator. 🔹 Redacción de copys creativos y alineados a la voz de marca 🔹 Creación de newsletters (¡bonus si tienes experiencia con Mailrelay!) 🔹 Edición de video para 3 reels al mes. 🔹 Conocimiento y apoyo en campañas de publicidad digital (Meta Ads) 🔧 Herramientas que valoramos: ✨ CapCut ✨ Adobe Illustrator / Photoshop ✨ Mailrelay (para newsletters) ✨ Meta Business Suite (Ads Manager) ✨ Metricool 🕒 Horario: De lunes a jueves, de 5:00 p.m. a 8:00 p.m. (3 horas al día) 📍 Presencial en Barcelona 💬 Perfil que buscamos: ✅ Creativo/a y proactivo/a ✅ Organizado/a y con atención al detalle ✅ Buen gusto visual y habilidades de comunicación ✅ Ganas de aprender y crecer con nosotros 🚀 Si no cuentas con experiencia previa en diseño gráfico o gestión de redes sociales, te sugerimos que te limites a postularte para otros roles que mejor se ajusten a tu perfil y experiencia. Apreciamos tu interés y te animamos a seguirnos para futuras oportunidades.
About the job JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities • Participates in sales calls with members of sales team to acquire new business and/or close on business. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new business to achieve personal and location revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the location based on market conditions and location needs. • Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports the company’s customer service standards. • Provides excellent customer service consistent with the daily service basics of the company. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Marketing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Foreign Exchange Sales Consultant - Spain - Full Time Exciting opportunities have arisen in our Spanish operation to build a career with one of the most successful independent retail foreign exchange groups. We are dedicated to developing the skills of individuals and to helping them to achieve their goals. The role involves providing first class customer service to international travellers with the buying and selling of foreign currency. You will be responsible for: · Buying and selling foreign currencies · Money transfers · Credit card advances and much more. · Selling Tourist Related products and services. Additional Information: · It is essential that you have previous Retail or Customer Service Experience. · You must have excellent communication skills and be able to negotiate and build a rapport with customers by helping them understand their foreign currency needs. · The ideal candidate will have a flair for sales who can promote our products and services whilst working towards and achieving targets. The role will suit someone who is self-motivated, has an energetic attitude and can adhere to procedures. · In return for your commitment, we’ll offer you in-depth training and development, competitive pay, and an exciting incentive scheme for hitting sales targets. · You must have the ability to work under pressure. · Hours - 40 hours per week working between the hours of 07:45 to 23:00 pm. · You must be eligible to work full time in Spain and live in Madrid. · You must have a great attitude, we have a great and positive team and we want you to be part of it. Contract: Indefinite Languages: Professional English & Spanish (Mandatory) Shifts: Full time Start Date:
About the job The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. Qualifications: - Minimum of two (2) years guest facing service experience in a luxury environment. - Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. - Confident, well-groomed appearance with a warm and welcoming demeanor. - Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. - Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
En WAL360 Agency no hacemos simples campañas, sino momentos que convierten marcas en experiencias memorables. Somos expertos en engagement, fusionando lo físico con lo digital para generar conexiones auténticas. Desde activaciones BTL hasta estrategias integrales 360°, creamos relaciones significativas que dejan huella. Para nosotros, el éxito real está en generar sonrisas, interacciones genuinas y recuerdos duraderos. Con WAL360, tu marca no solo se verá, sino que se sentirá y vivirá. Diseñador Gráfico/a Crear diseños visualmente atractivos para medios digitales e impresos, asegurando coherencia gráfica y comunicativa. Perfil del candidato/a: Formación en Diseño Gráfico, Comunicación Visual o afines. Experiencia mínima de 3 años en diseño gráfico. Dominio avanzado de Adobe Creative Suite (Photoshop, Illustrator, InDesign). Buen ojo para el detalle, equilibrio visual y composición. Conocimientos sólidos en branding y diseño publicitario. Capacidad de trabajar bajo presión cumpliendo plazos ajustados. Indispensables Idiomas: Catalán Nativo y castellano. Envíanos tu CV y copia de tus certificados universitarios u homologados
About the job JOB SUMMARY Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events. CANDIDATE PROFILE Education and Experience • High school diploma or GED; experienced (1 – 2 years of experience) in the event management or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required. CORE WORK ACTIVITIES Managing Event Logistics and Operations • Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy. • Greets customer during the event phase and hands-off to the Event Operations team for the execution of details. • Adheres to all standards, policies, and procedures. • Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill. • Manages group room blocks and meeting space for average to large-sized assigned groups. • Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges and/or develop alternative solutions. • Uses his/her judgment to integrate current trends in event management and event design. • Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event). • Participates in customer site inspections and assists with the sales process as necessary. • Performs other duties as assigned to meet business needs. • Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner’s experience. Ensuring and Providing Exceptional Customer Service • Delivers excellent customer service throughout the customer experience and encourages the same from other employees. • Empowers employees to provide excellent customer service. • Sets a positive example for guest relations. • Coordinates and communicates event details both verbally and in writing to the customer and property operations. • Makes presence known to customer at all times during this process. • Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales. • Follows up with customer post-event. • Responds to and handles guest problems and complaints. • Uses personal judgment and expertise to enhance the customer experience. • Stays available to solve problems and/or suggest alternatives to previous arrangements. • Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Interacts with guests to obtain feedback on product quality and service levels. • Ensures hourly employees understand expectations and parameters for event activities. Leading Event Management Teams • Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback. • Leads formal pre-event and post-event meetings for average to large-sized assigned groups. • Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc). Supporting and Coordinating with the Sales and Marketing Function • Assists in the sales process and revenue forecasting for customer groups. • Up-sells products and services throughout the event process. • Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups. Conducting Human Resources Activities • Reviews comment cards and guest satisfaction results with employees. • Observes service behaviors of employees and provides feedback to individuals and/or managers. • Assists in the development and implementation of corrective action plans. • Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution. • Works with the property staff and customers to address operational challenges associated with his/her group. • Performs other duties as assigned to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Administration Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
BIPO specializes in delivering global payroll and people solutions to help businesses thrive in today's international market. Our suite of Human Capital Management (HCM) solutions, including BIPO HR Management System (HRMS), Athena BI, Global Payroll Outsourcing (GPO) service, and Employer of Record (EOR) technology platform, offers clients a comprehensive workforce solution in over 160 global markets. If you are looking for a professional environment with an entrepreneurship mindset, genuine human focus and exciting development opportunities, you will get it here! Role Description This is a full-time hybrid role for an HR Specialist Netherland, based in BIPO Barcelona, with flexibility for remote work some days. The specialist will be in charge of managing the entire scope of HR and payroll service delivery for clients. this requires Dutch speaking capabilities as well as mastering the Dutch labour legislation and payroll. This role is a unique opportunity for an HR professional who would like to embrace the full scope of employee’s life cycle management with opportunities to expands further responsibilities. Key Responsibilities: Own and handle the operational aspects of HR and Payroll Service Delivery for employee life cycle in conjunction with clients, internal teams and Partners, ensuring timeliness, quality and compliance with local legislation. Help to identify opportunity for Services & process enhancement as part of our Continuous Improvement Initiatives. Attend meetings as necessary and assisting with HR projects Qualifications Must have : Fluent in English and Dutch Must have : At least 2 years of hands-on experience directly managing the Administrative processes of employee lifecycle or Payroll for NDL. Must have : Sense of autonomy, proactivity and initiative Must have : Ability and willingness to adapt to various cultural environments, collaborative with a strong sense of ownership. Must have : Strong client focus Client management experience Experience in using HRIS, payroll systems or working with HR outsourcing provider Ability to work in a fast-paced environment with pressure on timeline and service excellence Eager to learn and grow Ability to handle high level of activity with short timeline while delivering high quality job Bachelor’s degree holder in Human Resource or any relevant field
About the job Reporting to ADOF Europe, this position will support the location hotel finance team on the finance operations and assist with task force assignments across Europe. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. CANDIDATE PROFILE Education and Experience 4-year bachelor's degree in Finance and Accounting or related major or Master's degree in Finance and Accounting Fluent in English and Spanish or Italian Relevant experience as Director of Finance in hotel industry Flexibility to travel (90% of the time) Positive attitude and easy to connect with the team European passport is required for this position CORE WORK ACTIVITIES Engaging in Strategic Planning and Decision Making Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc. Analyzes information, forecasts sales against expenses and creates annual budget plans. Compiles information, analyzes and monitors actual sales against projected sales. Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning. Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. Thinks creatively and practically to develop, execute and implement new business plans Creates the annual operating budget for the property. Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers. Implements a system of appropriate controls to manage business risks. Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability. Analyzes financial data and market trends. Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction. Provides on going analytical support by monitoring the operating department’s actual and projected sales. Produces accurate forecasts that enable operations to react to changes in the business. Leading Finance Teams Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner. Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team. Oversees internal, external and regulatory audit processes. Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority. Conducts annual performance appraisals with direct reports according to standard operating procedures. Anticipating and Delivering on the Needs of Key Stakeholders Attends meetings and communicating with the owners, understanding the priorities and strategic focus. Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.). Advises the GM and executive committee on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Demonstrates an understanding of cash flow and owner priorities. Manages communication with owners in an effective manner. Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements. Facilitates critique meetings to review information with management team. Developing and Maintaining Finance Goals Ensures Profits and Losses are documented accurately. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Submits reports in a timely manner, ensuring delivery deadlines. Develops and supports achievement of performance goals, budget goals, team goals, etc. Improves profit growth in operating departments. Reviews audit issues to ensure accuracy. Monitor the purchasing process as applicable. Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures. Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts). Ensures compliance with management contract and reporting requirements. Ensures compliance with standard and local operating procedures. Ensures compliance with standard operating procedures. Managing and Conducting Human Resource Activities Ensures team members are cross-trained to support successful daily operations. Ensures property policies are administered fairly and consistently. Ensures new hires participate in the department’s orientation program. Ensures new hires receive the appropriate new hire training to successfully perform their job. Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities. Conduct performance review process for employees. Participates in hiring activities as appropriate. MANAGEMENT COMPETENCIES Leadership: Adaptability Communication Problem Solving and Decision Making Professional Demeanor Managing Execution: Building and Contributing to Teams Driving for Results Planning and Organizing Building Relationships: Coworker Relationships Customer Relationships Global Mindset Generating Talent and Organizational Capability: Organizational Capability Talent Management Learning and Applying Professional Expertise: Applied Learning Business Acumen Technical Acumen Economics and Accounting Auditing and Reconciliation General Finance and Accounting Analysis Accounting Knowledge Accounting and Internal Control Knowledge Legal Auditing Skills Accounts Payable and Accounts Receivable Basic Competencies Hospitality Industry System skills Basic Computer skills Mathematical Reasoning Oral Comprehension Reading Comprehension Writing W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Management Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
JOIN OUR TEAM AS A GRAPHIC DESIGNER! About Us Wolfiek Group is an emerging e-commerce startup based in Poblenou, dedicated to selling and distributing select brands worldwide. With our offices and warehouse located in Barcelona, conveniently near the Marina/Bogatell metro stations, we are an ambitious and growing team, always striving for new challenges and innovation. Are you passionate about graphic design? We are looking for a talented Graphic Designer to create visually engaging pieces for our social media platforms, websites, email campaigns, and other digital materials. If you have experience in graphic design and are ready to take our visuals to the next level, this is your chance to join a dynamic and expanding team. Responsibilities: Social Media Graphic Design: Create visually appealing and on-brand pieces for social media platforms (Instagram, Facebook, TikTok, etc.). Website and Email Marketing Design: Design banners, sliders, and other visual elements for the website. Develop templates and graphics for email marketing campaigns, ensuring they are visually striking and functional. Campaign and Promotional Graphics: Design graphics for promotions, ads, and campaigns, maintaining brand consistency. Collaboration with the Team: Work closely with the marketing and other departments to ensure designs meet brand objectives and strategies. Video Editing (Required): Experience in video editing is required. Knowledge of software such as Adobe Premiere Pro, Final Cut Pro, or similar is essential to contribute to the creation of additional visual content when needed. Requirements: Proven experience as a Graphic Designer with a focus on digital content. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign). Experience in creating graphics for social media, websites, and email campaigns. Strong understanding of design principles, typography, color, and composition. Ability to work in a fast-paced environment and meet tight deadlines. Experience in video editing (Adobe Premiere Pro, Final Cut Pro, or similar). We Offer: A young, dynamic work environment with room for professional growth. Continuous learning and development opportunities. A creative team with exciting projects that will challenge your skills.
About the job Company Description We’re looking for a People & Culture Coordinator to join our team at The Hoxton, Poblenou! The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and our taqueria Tope, a bright and airy lobby, a multi-functional basement events space and The Apartment (our unique meetings & events concept). More about us... The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces. Reporting to the People & Culture Manager, you will be responsible for supporting the daily people & culture operations and you’ll gain HR experience in a fast-paced environment, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch, and you’ll get to work on projects and initiatives all across the employee journey. What's in it for you... Become part of a team that’s very passionate about creating great hospitality experiences. A competitive salary and plenty of opportunity for development. Food on us during your shift. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. Time off to volunteer with one of our partner charities. Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! The chance to challenge the norm and work in an environment that is both creative and rewarding. Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. Excellent discounts across The Hoxton and the global Ennismore family. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Job Description What you’ll do… You will be the first point of contact for our teams when it comes to general questions and requests, fulfilling a key support role within the People & Culture team. Manage the administration of all core touch points throughout the employee journey. Manage and maintain our holy grail, the People Tracker. Work with the team on managing our various People & Culture Platforms. Support with running various reports from holiday accruals to headcount. Support the team with recruitment needs, CV pre-screening and telephone screening. Support Talent attraction from advertising on The Hoxton website and local recruitment job boards, and keeping our recruitment system up to date. Play a big part in making sure our newbies have a great joining experience; from arranging their starter paperwork to setting up their tech, helping out with our group inductions and checking they’re settling in well. Support with related activity such as room set ups, training coordination, bot/poster creation, and conducting company inductions. Fun-time Friday, get togethers? That’s your domain. You arrange the regular events that everyone looks forward to. Get involved in the Team activities. What we’re looking for… Individuals. You’re looking for a place where you can be you; no clones in suits here. Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. You’re not precious. We leave our egos at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. If we got stuck in a lift together, we’d have a good time and share a few laughs. You want to be part of a team that works hard, supports each other and has fun along the way. Previous experience in a Human Resources role would be fantastic; if you’re already HR qualified or working towards it all the better. Must be fluent in Spanish and English. Catalan will be highly valuable. You naturally want to help and support the people around you; others have most likely described you as a ‘People person’ and you’re great at building relationships. Keen to learn and pick up new things – you have ambitions to progress in the world of HR. Nothing escapes your eagle eye for detail even when you’re spinning multiple plates at once. Comfortable with systems/platforms and great with the Microsoft Office suite. If you have previous experience with FactorialHR it would be highly valuable. You are scarily organised, have the ability to multi-task and spin a million plates in the air at one time, prioritise and re-prioritise as things come in. Additional Information Sus datos serán tratados por The Hoxton, Poblenou (Middlebury Invest, S.L.) para posibilitar su participación en nuestro proceso de selección. Puede solicitar información adicional acerca del referido tratamiento o sobre el ejercicio de sus derechos, entre otros, de acceso, rectificación, supresión, oposición o portabilidad dirigiéndose a: The Hoxton, Poblenou, Avda. Diagonal, 205. 08018 Barcelona Department: Human Resources The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
Nobu Hotel Barcelona, designed by David Rockwell, is an iconic 25 story building with 360-degree views over the city all the way to the Mediterranean. It is centrally located in the Sants-Montjuic district, close to the historical center, popular museums and shopping. 259 spacious guestrooms and suites with panoramic windows feature cutting-edge technology, complimentary espresso and tea and Natura Bisse amenities. Nobu restaurant, complete with its signature sushi bar, lounge and private dining room, boasts unmatched views from the top floor. Kozara and terrace offer light bites. The Spa has steam, sauna, an indoor pool and a fitness center. Job Summary The sushi prep assists more experienced sushi chefs. Responsible for organization, preparation and production of all food stuffs. They will be assigned to the tasks in accordance with the standard operating procedures as implemented by the head sushi chef following the recipe books and production procedures. They must ensure that proper food safety regulations in the sushi bar are followed and adequate stocks of food supply in the section. They also must display efficient inter department coordination and undertake training with a good attitude. They must show interest in displaying creativity in food displays with the head sushi chef. They must ensure that the standard procedures are followed and performed to the highest level of service. They must follow the rules in the kitchen department and report any issue to the head sushi chef. They need to be able to run the service and make the basic dishes and sushi. The sushi prep must have Nobu knowledge in how to do sushi in the Nobu way (6 steps) and cook the rice. The sushi prep needs to be able to make sashimi and maki, showcasing sushi basic knife skills and understanding of classic Nobu presentation. Cut and prepare different types of fish and vegetables. Responsabilities · When the shift starts check MEP (mise en place) for the service and open the section. · Organize and check the quality of the deliveries and follow FIFO (first in first out). · Prepare MEP, if needed, making sure the quantities and the methods in the recipe book are followed and prepare the portions according to the prep list filled by the senior chefs. · Cook the sushi rice following the Nobu standards. · Making MEP that are related to up and coming events according to the prep list. · Checking all labels and dates for any expired items. Checking all the produce is fresh and in good condition and that quantities are correct on invoice of goods and match the order list from the night before. Any discrepancies should be reported to a senior chef. · During the shift, any items in dry store/cold room/freezer with quantities below PAR level must be reported to the senior chefs to be re-ordered. · Fill the Count Stock List for everything, including items such as Ice Creams, Sorbets Freezers MEP, General MEP · If something is expired or is not useable, inform the senior chef. · To ensure that all the items are ready for the service, fresh and with the highest quality possible. · At the end of shift the sushi prep are responsible to clean all the working areas, making sure all the food has been stored safely, labeled and following the Food and Hygiene regulations. · Any communication or relevant information that may be helpful for the chefs working on the next shift should be communicated by various communication methods... ex (written message/phone call) etc What can we offer you? Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality Permanent Contract Competitve Salary If you join Nobu, you will work in a dynamic and collaborative environment. Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values At Nobu Hotel Barcelona, the well-being of our employees is a priority.
About the job ¿Buscas un puesto con posibilidades de carrera dentro de la compañía hotelera más grande del mundo? ¡No busques más! ¡En W Barcelona te estamos buscando! Tareas principales: Limpieza en detalle según los estándares de la marca. Puesta a punto tanto de entradas como de salidas. Limpieza y orden de pasillos y arrices de pasillos. Lo que buscamos: Experiencia previa en limpieza de habitaciones en hoteles de 4 y 5 estrellas (Mínimo 1 año). Actitud positiva y personalidad extrovertida. Atención al detalle. Lo que ofrecemos: Oportunidades de crecimiento dentro de la compañía. 1 fin de semana libre al mes. Contrato fijo discontinuo. Turnos seguidos de 8 horas rotativos de mañanas. Horario de lunes a domingo con 2 días libres seguidos a la semana. Beneficios: Comedor de personal. Uniforme y limpieza del mismo diariamente. Actividades de Team Building. Descuentos en hoteles Marriott. Oportunidades de aprendizaje y desarrollo. Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B service About you Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Position Overview: We are seeking a dynamic and experienced Presale Specialist to join our team. This role is critical in driving our sales efforts by providing in-depth product knowledge, addressing client needs, and crafting compelling proposals. The ideal candidate will have a strong background in cloud solutions, CRM, and contract management, paired with excellent English communication skills. Key Responsibilities: - Client Engagement: Work closely with prospective clients to understand their business needs and demonstrate how our cloud solutions can address these requirements. - Solution Design: Develop tailored cloud solution proposals that align with client objectives and showcase our capabilities. - CRM Management: Utilize CRM tools to track client interactions, manage sales pipelines, and ensure seamless follow-ups. - Contract Management: Assist in the preparation, review, and management of contracts, ensuring all terms and conditions are met. - Collaboration: Collaborate with the sales, technical, and product development teams to ensure alignment and deliver exceptional client experiences. - Presentations and Demos: Conduct engaging product demonstrations and presentations to potential clients. Qualifications: - Experience: Proven experience in a presales or similar role within the cloud solutions industry. - Technical Knowledge: Strong understanding of cloud technologies and solutions. - CRM Expertise: Proficiency in using CRM systems for managing client relationships and sales processes. - Contract Management: Experience in preparing and managing contracts. - Communication Skills: Excellent command of the English language, both written and verbal. - Interpersonal Skills: Strong ability to build relationships and communicate effectively with clients and internal teams. - Full-Time Availability: Availability to work on a full-time contract basis. What We Offer: - Flexible Work Schedule: Adaptable full-time hours to suit your lifestyle. - Innovative Environment: Work with cutting-edge technology and a forward-thinking team. - Career Growth: Opportunities for professional development and career advancement. - Collaborative Culture: A supportive and collaborative work environment. Join us in transforming the future with cloud technology! Nubes de Barcelona is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About the job POSITION SUMMARY Prepare breads and pastries, including preparing doughs and fillings, proofing, baking, and decorating as appropriate. Review Production sheet to understand variety of baked goods to be produced daily. Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Maintain kitchen logs for food safety program compliance. Keep Chef informed of excess food items for planning of daily specials. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Monitor the quality of food prepared and portions served throughout shift. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals; handle sensitive issues with tact, respect, and confidentiality. Serve as a department role model or mentor. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Bakery Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job POSITION SUMMARY Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B service About you Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job ALMAHOTELS, es una Compañía de ámbito internacional cuyo objetivo esencial es el desarrollo de un nuevo concepto hotelero: desde la elección del emplazamiento hasta el cuidado diseño del hotel más la ejecución de un servicio impecable en un marco de discreción y confort. Buscamos buena presencia, trato con clientes directo y experiencia en el sector hotelero., para una jornada de 40h/semanales con inglés y carnet de conducir imprescindibles. Si quieres formar parte de la familia Alma, estas buscando sumar experiencia en Front Office, tienes vocación de anfitrión y conectas con los valores Honestidad y Dedicación será un placer conocerte. 22.000€ Comida o cena incluido Buen ambiente de trabajo Promoción interna Department: Reception About you Dedicación y honestidad Profesionalidad Orientación al servicio y cliente Carnet de conducir Language required: English. The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.
About the job JOB SUMMARY Contributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems). Generally, works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILE Experience required: 8-10 years’ experience in the Information Technology or related professional area. Need to have the appropriate qualifications and technical expertise. Communication is critical as you will deal with Guests. At least 5 years of experience in Marriot is necessary to understand the various IT systems and infrastructure. Having a ‘Guest-first’ mentality is needed to be successful in this role. Preferred: Spanish language but not mandatory. System-related professional certifications desired. Some experience of Luxury hotel operations CORE WORK ACTIVITIES: Managing Technology Needs within Budget Targets Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. Confirms that property follows appropriate Marriot International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks, processes invoices for the property. Conducts periodic inventories of applications and hardware; prepares reports as requested. Confirms that technology assets are secured. Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers. Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. Provides customer service to associates at dedicated property. Responds to inquiries from customers/vendors/peer group. Assists in disaster recovery and business continuity as it relates to technology. Provides technical guidance. Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriot IT resources. Images desktops, installs new Sofware applications, applies patches, maps drive to appropriate server/network. Moves/adds/changes PCs/peripherals, migrating data when necessary. Performs routine desktop backup as scheduled or directed. - Confirms technology security (i.e., encryption, patch deployment) and technology compliance (i.e., Quarterly ID Audits, MAARK2) measures are in place. Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: IT & Technology Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job POSITION SUMMARY Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Purchasing Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Lead change with a guest-centric mindset, ensuring guest satisfaction and managing their questions, needs, and issues. This role provides guidance and leadership to all high-guest-contact associates, working alongside the Quality Manager and HODs to enhance the guest experience. Core Tasks: · Serves as a leader in displaying outstanding hospitality skills. · Ensures employees understand customer service expectations and parameters. · Strives to improve service performance and empowers employees to provide excellent customer service. · Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. · Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. · Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. · Participates in the development and implementation of corrective action plans to improve guest satisfaction. · Handles day-to-day complaints/problems, ensuring that guests are listened to and their concerns are attended to. · Intervenes in any guest/employee situation as needed to ensure the integrity of the property is maintained, guest satisfaction is achieved, and employee well-being is preserved. · Records guest issues in the guest response tracking system - GXP. · Supports the day-to-day operation, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. · Ensures compliance with all policies, standards and procedures. · Understands and manages quality tools: GuestVoice, QPower and QA Website. · Supports Quality Manager on responding and handling guest feedback, problems, complaints in GuestVoice, Tripadvisor and MVR. · Supports Quality Manager running weekle GSS Meetings and monthly Quality Meetings. · Showcases and promotes our Whatever/Whenever service promise. · Holds team accountable, provides on time, constructive feedback and creates action plans to correct service gaps and follows up with managers periodically. · Participates in, promotes use of Self Audit tool throughout hotel ensuring managers reach their targets, uses data to draw actionable feedback, and plans. · Responsible for full knowledge of BSA Standards, their implementation and results. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Customer Service Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job ¿Eres un/una cocinera/o con pasión por continuar aprendiendo y desarrollándote en un ambiente profesional y creativo? ¿Buscas un puesto en una compañía que cuida de sus equipos de cocina y te ofrece posibilidades de desarrollo a largo plazo? ¡No busques más! Tareas principales: - Preparar los ingredientes para cocinar según las recetas o el menú. - Cocinar alimentos y preparar productos del menú. - Usar los equipos de la cocina de manera segura y responsable. - Garantizar la correcta higiene y limpieza de las superficies. Lo que buscamos: - Experiencia previa en la cocina. - Actitud positiva y personalidad extrovertida. Lo que ofrecemos: - Contrato fijo discontinuo. - Ambiente dinámico. - Turnos seguidos de 8h rotativos. - Horario de lunes a domingo con dos días libres seguidos a la semana, un fin de semana libre al mes y planificación mensual de horarios. - Oportunidades de crecimiento dentro de la compañía. Beneficios: - Comedor de personal. - Actividades de Team Building/Take Care. - Uniforme y lavandería. - Descuentos en hoteles Marriott. - Oportunidades de aprendizaje y desarrollo. - Programas de reconocimiento y bienestar. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
About the job POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
About the job Buscamos Night Audit para el turno fijo de noche (23h a 7h) con nivel alto de inglés, buena presencia, experiencia en atención al cliente.Las tareas principales del puesto de trabajo serían la siguientes:- Auditoria Nocturna-Cierre de día- Bienvenida y registro de clientes.- Conserjería.- Gestión de Reservas.- Seguimiento de estancia de huéspedes y atención al cliente.- Check out y despedida de huéspedes.- Manejo de Caja.- Room Service Department: Reception About you Perfil del candidato/a: • Vocación de anfitrión/a. • Honestidad y dedicación. • Se valorará previa experiencia en el sistema operativo Opera. • Tener 1 año de experiencia mínimo en hoteles de la misma categoría. • Nivel de inglés avanzado. Otro idioma será valorado muy positivamente. Language required: Spanish. English is a plus The company A 5-minute walk from Passeig de Gràcia metro station, this sophisticated hotel is a 3-minute walk from Gaudi's Casa Milà and 1.5 km from Sagrada Família church. The contemporary rooms come with free Wi-Fi, flat-screen TVs and minibars. Upgraded rooms with city views are individually decorated. Suites add separate living areas, and there's 1 with a balcony. Room service is available. The hotel has a chic restaurant, a cafe/bar and a garden terrace. A spa area features an indoor pool and an exercise room.