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  • Front Office Receptionist - Boho Club Marbella
    Front Office Receptionist - Boho Club Marbella
    hace 2 horas
    Jornada completa
    Marbella

    We are hiring! Receptionist Job Title: Receptionist Reports to: Front of House Manager Responsible for: Developing an excellent service to guests Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 2 years, • Driver license, • Opera Cloud System Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly. Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform FOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property Key tasks as follows: Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). Two days off/week, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

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  • Fitness Coordinator
    Fitness Coordinator
    hace 7 horas
    Jornada completa
    San Pedro Alcántara

    The I/O Marbella is looking for a Fitness Coordinator to join our team. As a key member of the fitness department, you will play an essential role in delivering an exceptional experience to our members, maintaining the highest standards of quality, hospitality, and training. We’re seeking an enthusiastic, proactive, and professional individual with solid experience in the fitness industry, personal training, or sports team management. Main Responsibilities As Fitness Coordinator: Maintain operational excellence within the fitness area, ensuring a premium environment for all club members. Lead, motivate, and develop the team of personal trainers and group instructors. Oversee and coordinate personal training and group class schedules. Analyze results, statistics, and KPIs to propose continuous improvements. Collaborate with the Club Manager to drive growth and uphold The I/O’s unique and premium experience. As Personal Trainer: Act as an ambassador for The I/O, conveying enthusiasm, hospitality, and a sense of community. Train and coach members safely and effectively to help them achieve their health and fitness goals. Create a positive, inspiring, and professional atmosphere in every session. Ensure that club facilities are always maintained to the highest standards. Requirements 3–5 years of experience in fitness management, team coordination, and personal training. Professional certifications in fitness, personal training, or related disciplines. Excellent communication, leadership, and customer service skills. High level of English and Spanish (additional languages are a plus). Positive attitude, energy, and passion for the fitness and wellness industry. We Offer The opportunity to be part of a dynamic team in an exclusive members-only environment. Professional development opportunities. Access to first-class facilities.

    ¡Incorporación inmediata!
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  • Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    Night Manager - Boho Club Hotel - 4 DAYS WORK / 4 DAYS OFF
    hace 7 días
    Jornada completa
    Marbella

    We are hiring! Night Manager Job Title: Night Manager Reports to: Front of House Manager Responsible for: The whole Hotel during night shift and developing an excellent service to guests Job Requirements: • Education in Finance/ Hospitality/ Tourism, • Experience: Minimum 1 year, • Driver license, • Opera Cloud System Principle scope and purpose of job: Together with the team, work in a proactive and passionate way to develop a sustainable business Deliver outstanding and personalized service to our guests, in line with the vision and values of Boho Club Ensure pre-research is made for each arriving guest and deliver a personal service accordingly Maintain a complete profile of each guest who stays at the Hotel, especially if it is a recurring visit Ensure that the reception desk is always manned Manning the main switchboard for Boho Club and carrying out Concierge duties accordingly In charge of all incoming email requests coming to the general info account in a timely manner, ensuring delivery to the correct department or individual Inform AFOM and HM about any return guests Local knowledge of the area and proactiveness in regards to potential requests on and off property In charge of all night reception duties as listed below Guest/Operation Process all guest check-ins by confirming reservations in Opera Cloud System verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures Ensuring the set standards and expectations are maintained on the highest personal level Allocating all rooms daily, in liaison with housekeeping and sometimes also with maintenance Check in & Check out guests, billing and end-of shift cashiering Coordinate VIP amenities in conjunction with housekeeping Handle room reservations including room upsell and packages, in conjunction with reservations department Ensure that all stock, cash and keys are secured at all time and access is restricted to authorized staff only Be fully conversant with the Opera Cloud system and key entry system ensuring that information is accurate and timely and that system back-ups are undertaken as required and are completed Be fully updated on the Emergency procedures Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Ensure a safe working environment is achieved in line with laid out hotel procedures and policies Ensure statistics and reports are submitted in a timely manner in accordance to the national and local laws and regulations Review guest procedures and update accordingly Financial Provide information as requested by the Finance Department regarding all activities related to the reception department. Ensure that all hotel procedures e.g. cash control, as laid out by Management ensuring that this happens within the reception. People & Development Assist in building innovative communication tools to generate awareness of and support of Values Develop a culture of excellence within the team Assist in training and develop the new team members Be part of a creating and nurturing philosophy throughout the business to ensure a great team spirit Sales & Marketing Build relationships with key guests and companies to increase business levels, building profiles of these guests’ needs in order to provide outstanding service Work with the team to develop the offers adapting it to the individual guest and market conditions Be responsible for co-ordinating the development of the hotel’s guest profile records, especially for regular guests. Give frequent updates to the Management team of guest profiles Assist with marketing and sales events/activities on an ad hoc basis Provide information and statistics relating to the up-selling activities realized Be aware of and review all guest comments, both positive and negative, and where necessary advice on changes to avoid repetition Other This Job Description serves as a guide and may be changed in the light of changing business needs We are offering: • Long term contract, • Full time. 8 hours working (without split shift). 4 days working/ 4 days off, • Schedule from 23.00 to 7.00, • High emotional salary. Good working environment, • Benefits from relationships with third parties, • Training and professional development plan

    ¡Incorporación inmediata!
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  • GYM HOST - Atención en sala
    GYM HOST - Atención en sala
    hace 27 días
    Jornada parcial
    San Pedro Alcántara

    Gym Host – THE I/O Marbella Are you passionate about fitness, teamwork, and delivering an outstanding member experience? Would you like to be part of an exclusive members-only fitness club? THE I/O Marbella is looking for a Gym Host to support daily club operations and help create an exceptional experience for our members. As a key presence on the gym floor, you will play an essential role in maintaining a clean, safe, and well-organized training environment while representing the premium standards of THE I/O Club. You will ensure all equipment is in perfect condition, weights are properly re-racked, and members feel welcomed and supported throughout their visit. Main Responsibilities: • Collect and re-rack weights (key responsibility)., • Ensure all gym equipment and machines are in good condition and working order., • Support other departments with general restocking, logistics, and operational tasks when required., • Work closely with colleagues to support team objectives., • Act as an ambassador for THE I/O, creating a welcoming environment and strong sense of community. Requirements: • Proactive, responsible, and efficient attitude., • Strong communication and interpersonal skills., • Team player with a passion for fitness and service excellence., • Languages: English and Spanish (essential). What We Offer: • A dynamic and professional sports club environment., • Opportunities for learning, development, and growth within the company., • A supportive team culture focused on collaboration and excellence., • Work schedule: Saturday to Wednesday, afternoon/evening shifts.

    Sin experiencia
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