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ph3Descripción de la empresa /h3 pSO/ Sotogrande is a tribute to fashion and design, gastronomy, wellness, and golf on the Andalusian coast. Surrounded by verdant hills and valleys overlooking the Mediterranean, SO/ Sotogrande Spa Golf Resort enjoys a unique setting. The resort has recaptured the welcoming spirit and essence of the old Cortijo de Santa María de la Higuera, transforming it into an idyllic place where families and friends celebrate life, enjoy serenity together, and embrace a healthy and contemporary lifestyle. It is the preferred destination on the Costa del Sol for golf lovers, boasting a privileged location surrounded by some of the seven best golf courses in Europe. It features 152 rooms and 36 suites, along with exceptional facilities including three outdoor swimming pools, private gardens, a Kids' Club, a 3,500 m² spa and fitness center, and bright event spaces with stunning views. Its gastronomic offer consists of 5 Restaurants Bars, where you can enjoy the traditional flavors of Andalusia, proposals with a renewed vision and signature cocktails. /p h3Descripción del empleo /h3 ul liHandle incoming reservation inquiries via phone, email, and online booking platforms /li liProvide detailed information about room types, rates, packages, and resort amenities /li liProcess reservations accurately and efficiently using our reservation management system /li liUpsell room upgrades and additional services to maximize revenue /li liAssist guests with modifying or canceling reservations as needed /li liCollaborate with other departments to ensure guest requests and special requirements are met /li liMaintain up-to-date knowledge of promotions, events, and local attractions /li liResolve guest concerns and complaints in a timely and professional manner /li liGenerate reports and maintain reservation records as required /li liSupport the front desk team during peak times or as needed /li /ul h3Requisitos /h3 ul liExcellent verbal and written communication skills in both Spanish and English (additional languages are a plus) /li liProficiency in reservation management systems and basic computer skills (MS Office) /li liStrong organizational skills and attention to detail /li liAbility to multitask and work efficiently in a fast-paced environment /li liExceptional problem-solving skills and a customer-centric mindset /li liPrevious experience in hospitality or customer service (1-2 years preferred) /li liHigh school diploma or equivalent (required) /li liBachelor's degree in Hospitality, Tourism, or related field (preferred) /li liFlexibility to work various shifts, including weekends and holidays /li liAbility to remain calm and professional under pressure /li liEnthusiasm for delivering exceptional guest experiences /li /ul h3Información adicional /h3 ul liAttractive incentive plan. /li liSignificant discounts on hotel services. /li liDiscounts at Accor group hotels and partner companies. /li /ul /p #J-18808-Ljbffr

A busca un Auxiliar Administrativo/a para su sede en San Roque, Cádiz.

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