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About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. Job Summary This Job Requisition is part of the initiative of Customer service queries automation across channels (Artificial Inteligence applied to Customer Service - AI case automation). This initiative will focus on the implementation of AI-based solutions to improve customer experience and automate the main customer service queries, across all channels (Email, Phone, Chat and Helpdesk). Operating the new platform will require supervision, performance management, accuracy monitoring, AI model training, constant optimization, continuous improvements and implementation of subsequent use cases. Job Responsibilities Manage the AI implementation projects; design, develop and implement innovative conversational AI solutions and automations in email, phone and chat contacts, ensuring a seamless and enhanced user experience across various channels, regions, languages and brands. Main KPIs: • Successful implementation of conversational AI solutions in operations, increasing the servicing of requests using automated solutions and processes., • Containment: Number of successful automated/bot interactions vs. escalations (transfer to agent)., • Accuracy in intent recognition and helpfulness of automated solutions., • Customer Satisfaction (CSAT)., • Continuous improvement in conversational AI and channel automation performance metrics. Main responsibilities: • Design and develop conversational AI solutions and channel automations, such as AI agents, email intent recognition & classification and action triggering & routing; translating business requirements into customer-focused conversational solutions. – 40%, • Manage the end-to-end development and implementation of conversational AIfeatures, collaborating with different stakeholders; incl.giving support to internal teams for the operational readiness before implementation. – 20%, • Communicate issues, ensure resolution, and define continuous developments and improvements, collaborating with Technology, Product and Data teams. – 20%, • Identify opportunities and potential new use cases for additional AI applications, collaborating with different stakeholders. – 10%, • Stay updated with the latest conversational AI trends and best practices. – 10% Skills Required • Minimum of 2 years of professional experience in AI solutions development and implementation, or a related technical role., • Solid understanding of AI development fundamentals including Generative AI, LLM, Prompting, ADK Agentic., • Strong effective project management skills; Technological and AI projects will be highly considered., • Demonstrated hands-on experience building and maintaining AI solutions using Google, AWS, Microsoft, or similar platforms., • Practical experience developing AI solutions., • Proficiency in UAT testing and debugging to ensure reliability and functionality in an AI development environment., • Participation in collaborative software projects as part of a multidisciplinary team., • Experience working within Agile or iterative project management methodologies is desirable., • Experience in Travel Tech industry is desirable., • Customer Experience background is desirable., • Any coursework, freelance, or personal portfolio projects related to AI solutions development., • Knowledge of other platforms such as Salesforce, Tableau., • Conversation Design knowledge is desirable., • Effective written and verbal communication skills for collaborating with team members and stakeholders; able to clearly present information; read and interpret complex information; listen well., • Fluent English is required., • Ability to organize and manage personal workload to meet established deadlines and team expectations., • Attention to detail to implement layouts, deliver with quality, ensure business requirements are met, maintain accurate records and notes communicating what is needed in a thorough and comprehensive manner., • Driven and results oriented., • Willingness to learn and apply new AI technologies and best practices., • Basic analytical and problem-solving skills for addressing routine technical challenges., • Collaborative mindset and ability to work effectively within a team environment. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference. xcskxlj Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

At HiTHIUM, we're not just leading the energy sector; we're revolutionizing it! Our cutting-edge innovations in BESS manufacturing are setting new standards for sustainability and efficiency. We believe in pushing boundaries, breaking molds, and redefining what's possible. If you're passionate about driving change and want to be part of a team that's making a real impact, you've come to the right place. Join us and let's power the future together. Asegúrese de que toda la información de su solicitud está actualizada y en orden antes de inscribirse en esta oportunidad. We are looking for strategic Finance Manager based in Spain to serve as trusted advisors to our European business leaders, providing financial insight, analysis, and support to drive business performance. These roles will partner cross-functionally to ensure sound financial management, compliance, and alignment with corporate objectives for our BESS solutions and operations. Key Responsibilities: Strategic Financial Advisory • Act as a trusted advisor to European business unit leaders, offering financial insights to support strategic and operational decisions., • Support business case development and investment decisions, including ROI analysis., • Prepare and analyze monthly, quarterly, and annual financial results, forecasts, and budgets., • Lead or support financial planning and analysis (FP&A) activities for the European entities., • Collaborate with accounting, tax, legal, and operations to ensure accurate financial reporting and compliance with IFRS, EU, and local GAAP requirements., • Participate in audits, internal controls, and other compliance activities., • Provide finance support for cross-border transactions within Europe, intercompany recharges, and transfer pricing coordination., • Partner with corporate finance on treasury, funding, and FX exposure management., • Utilize financial systems (e.g., SAP, Datev) and Excel to enhance financial analysis and reporting capabilities., • Drive process improvements to increase efficiency and accuracy in financial operations., • Develop and maintain complex financial models to assess project profitability, cash flow, IRR, and NPV., • Ensure efficient cash flow management and timely availability of funds for project milestones., • Prepare and present periodic financial reports for internal stakeholders and external financiers. Qualifications: • Bachelor’s degree in Finance, Accounting, or related field; CPA, CFA, or MBA is a plus., • 10+ years of relevant finance experience, ideally in a multinational or European entity., • Business fluent Spanish, English, and Chinese language skills, • Industry experience in energy storage, renewable energy, manufacturing, or related technology sectors preferred., • Experience in manufacturing environment., • Experience leading financial transformation projects, system implementations, or process improvement initiatives., • Strong understanding of IFRS, FP&A, and business partnering principles., • Excellent analytical, communication, and interpersonal skills., • Proficiency in financial systems (e.g., SAP, Datev) and Excel., • Experience working with international stakeholders or in a matrixed organization. xcskxlj, • Knowledge of European tax, compliance, and regulatory landscape.

En ALTER SOLUTIONS, nuestra misión como empresa de servicios IT es clara: llevar las mejores soluciones tecnológicas a nuestros clientes en todo el mundo. ¿Cómo lo hacemos? Escuchamos, analizamos y entendemos sus necesidades para conectarlas con el talento, las habilidades y los sueños de nuestros profesionales. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. Porque sí, para nosotros las personas están en el centro de todo. Queremos que cada Empleado y Consultor viva una experiencia enriquecedora, donde pueda crecer, aprender y ser parte de algo grande. Formar parte de nuestro equipo es unirte a una comunidad diversa, con gente auténtica, apasionada y con ganas de hacer cosas que marquen la diferencia. En ALTER SOLUTIONS, buscamos un/a Senior DevOps Engineer para colaborar con el equipo de Sistemas Web en diversos proyectos de innovación tecnológica. Este rol será clave en la migración de servicios web desde entornos Docker sobre IaaS hacia Google Kubernetes Engine (GKE), además de liderar mejoras en monitorización, rendimiento y disponibilidad de dichos servicios. Senior DevOps Engineer – Especialista en Kubernetes (GCP)- Modelo Remoto (Pero se requerirá ir a la oficina de forma puntual, 1 vez al mes en Madrid) Responsabilidades principales: • Liderar la migración de servicios web desde Docker/IaaS hacia GKE (Kubernetes gestionado en Google Cloud)., • Diseñar y mantener infraestructura como código mediante Terraform, Ansible y Helm., • Automatizar procesos CI/CD con Jenkins y GitLab., • Optimizar la monitorización de servicios usando herramientas como Prometheus, Grafana y ELK., • Gestionar entornos Linux y el stack LEMP (Linux, Nginx, MySQL, PHP)., • Colaborar en equipos técnicos de alto rendimiento y contribuir a la evolución tecnológica del entorno. Requisitos técnicos obligatorios: Experiencia mínima de 5 años en: • Automatización de infraestructura en al menos un cloud público (preferiblemente GCP)., • Contenerización y orquestación con Docker y Kubernetes., • Herramientas DevOps: Terraform, Ansible, Helm, Jenkins, GitLab., • Administración avanzada de sistemas Linux., • Stack LEMP: Linux, Nginx, MySQL, PHP., • Trabajo colaborativo en proyectos complejos y equipos multidisciplinares. Conocimientos técnicos valorados: • Caché: Varnish Cache., • Monitorización y diagnóstico: Prometheus, Grafana, ELK., • CDN: Fastly, CloudFront., • BBDD: MySQL, MongoDB, Redis Competencias personales: • Excelente gestión del tiempo y capacidad de priorización., • Compromiso con la mejora continua., • Comunicación clara y eficaz. xcskxlj, • Alto sentido de la responsabilidad y autonomía. POSICIÓN REMOTA: Pero con posibilidad de ir a las oficinas ( Madrid) de forma puntual, 1-2 veces al mes.

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