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At Ria, you’ll be surrounded by colleagues from everywhere in the world, who are dedicated to each other and empowered to be creative and nurture “out of the box” solutions with a strong commitment to future growth ingrained in everything we do, from global expansion and partnerships to our pe

Primary responsibilities of this role includes owning, tracking and resolving database related incidents and requests within provided SLAs, reviewing service related reports primarily but not limited to the Production and KC/DR Data Center database servers and services (.SLAs, responding to datab...

Negotiate contracts and be primary relationship manager with processors (including card processors, gateways, acquirers, bank payments, alternative payments methods,.

Join our team at Ria Money Transfer as a Help Desk Technician and take on a pivotal role in ensuring the seamless operation of our web system.

Ria Money Transfer is seeking an enthusiastic and dedicated. Make appropriate product or service recommendations based on customer needs.

Analyze stakeholder and users’ requests and identify the underlying goals.Collaborate with product owners for creating and maintaining product backlogs.Clarify business needs and translate them into concise and effective user stories.Developing and assuring the maintenance of web service based ap...

We are looking for an enthusiastic Customer Services Representative to join our friendly team at European Ria Headquarters in Alcobendas, Madrid.In this role, you will provide information to our customers about their transactions and resolve general queries they may have.Your main responsibilitie...

Build the data analyst reports using tools such as Excel (Power Query) or Power BI.

We are currently recruiting a temporary Data Entry Clerk located in Madrid, who will be responsible for securing revenue for the business by checking and following up on external agents’ deposits of Germany and Austria.The responsibilities will include:.Update and record in our system receivable ...

As a company whose mission is to be the most progressive and inclusive money transfer business in the world, Ria delivers highly reliable payment services to our customers. Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, sel...

Strive to meet and exceed the targets provided by the compliance team. Present key findings and insights to regional compliance officers. Ensure clear and effective communication of investigation results and compliance issues.

The mission of the role is to ensure our agents are following the process and procedures of the company in terms of Compliance. Prepare and participate for/in Agents and Ria Stores Audits and training campaigns. Application of company’s compliance policies and internal procedures in agent.

Customer Care Representative - Italian Speaker. French Speaker Customer Care Representative. As a Customer Care Representative, you will play a key role in providing exceptional service to our customers by addressing their inquiries, resolving complaints, and ensuring a positive customer experien...

In this role, among other tasks, you will:.Investigate and clear outstanding items in bank reconciliations;.Identify returned payments to our accounts and ensure timely refunds to customers;.Support the Customer Care team with investigations for customer queries related to payments;.Administer us...

Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;.