Instructional Designer
2 days ago
Barcelona
Instructional Designer Summary Location: Barcelona (Hybrid) Day Rate: Negotiable Duration: 6 Months (with a view to extend) Availability: ASAP About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft, and governments. Their technology powers more seamless, safe, and sustainable air travel. Join a global technology leader supporting the aviation ecosystem with mission-critical solutions used by airlines, airports, and governments worldwide. About the Role As an Instructional Designer, Passenger Portfolio, you will work closely with Passenger Processing portfolio stakeholders including product managers, solution specialists, delivery, and field service teams to gather training requirements and translate them into scalable training programmes. These may include eLearning modules, instructor-led training (ILT/VILT), and other training collateral. Your ultimate goal is to enable Sales, Pre-Sales, Delivery, Customers, and Support Operations teams to fully understand and realise the value of the Passenger portfolio solutions. Reporting to the Head of Portfolio Training, you will be part of the Global Product Training team, responsible for training content across the Passenger Portfolio. You will design, develop, and deliver innovative training content for Passenger portfolio solutions. You will collaborate closely with product teams, subject matter experts, and trainers to translate complex technical information into engaging, effective learning experiences. Your work will empower internal teams, customers, and partners to maximise the value of products and services. Key responsibilities include: • Collaborate with product managers, solution specialists, and SMEs to gather training requirements., • Design and develop scalable training solutions, including eLearning, ILT/VILT, tutorials, simulations, and job aids., • Participate in productisation and product sprint meetings to align training with feature releases., • Select the most effective learning modality (self-paced, instructor-led, or blended) based on audience needs., • Translate complex technical concepts into accessible, scenario-based learning for technical and non-technical audiences., • Continuously update training content in line with product evolution and learner feedback., • Support and coach facilitators to deliver high-impact live training sessions., • Track learner feedback, engagement, and satisfaction to drive continuous improvement., • Ensure training content meets internal quality standards and industry best practices for instructional design and multimedia., • Collaborate with LMS administrators, technical writers, and training operations teams. What we are looking for • 5+ years’ experience in instructional design, ideally within technology or SaaS environments., • Proven experience designing content for diverse audiences, including technical, sales, and operational roles., • Strong expertise in eLearning authoring tools (e.g. Articulate Storyline, Rise, Vyond)., • Familiarity with Learning Management Systems such as Cornerstone, Moodle, SuccessFactors, or similar platforms., • Strong visual, multimedia, and interaction design skills., • Excellent communication, organisational, and project management capabilities., • Knowledge of aviation, air transport, or complex IT systems is an advantage., • Highly skilled in incorporating multimedia elements such as graphics, video, animation, and interactivity into learning experiences., • Adaptable in teaching and design approach, tailoring solutions to different audiences and learning needs., • Comfortable working in fast-paced environments with changing priorities., • Strong problem-solver, able to navigate resource constraints and competing demands., • Solid understanding of adult learning principles, instructional strategies, and learning theories., • Familiar with instructional design models and best practices., • Clear and confident communicator, able to work effectively with SMEs, stakeholders, and learners., • Collaborative team player who thrives in cross-functional environments. Technical Skills & Tools (Required / Preferred) • eLearning Authoring Tools: Articulate Storyline, Rise, Adobe Captivate, iSpring, or equivalent., • Learning Management Systems (LMS): Moodle, Cornerstone, SuccessFactors, Docebo, or other enterprise LMS platforms., • Multimedia Design & Editing: Adobe Creative Cloud (Photoshop, Illustrator, Premiere Pro, After Effects), Camtasia, Canva., • Storyboarding & Visual Design: Figma, PowerPoint, Miro, Lucidchart., • eLearning Standards: SCORM, xAPI, AICC., • Video & Audio Production: Audacity, Camtasia, Descript., • Basic Web Technologies (Preferred): HTML, CSS, or JavaScript., • Data & Learning Analytics: Excel, Power BI, or LMS-native analytics tools., • Collaboration & Project Management Tools: Microsoft Teams, Jira, Asana, Trello, SharePoint, Monday.com., • AI & Emerging Technologies (Preferred): Experience or interest in AI-powered learning tools (e.g. Synthesia, Vyond) or immersive technologies (VR/AR).