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  • People & Culture Supervisor- Four Seasons Hotel Madrid
    People & Culture Supervisor- Four Seasons Hotel Madrid
    3 days ago
    Full-time
    Retiro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is seeking a passionate People & Culture Supervisor to join the team. The People and Culture Supervisor is expected to be the Cultural Advocate of the Golden Rule in every employee action, supporting the hotel as a Business Partner. This position is responsible for the employee hiring process, employee relations and all the processes involved aiming to guarantee an exceptional employee hiring experience. What you will do Contracts communication and management. Control contracts end date and liaise communication in between departments and finance Manage end of contracts: exit interviews & communication between departments. Employees sick leave management Follow up work related accidents with work insurance company and employees Review vacation and festive report, ensure systems are updated and accurate Risk Prevention Management – liaise with Risk Prevention External Company Support all internal and external inquiries or requests and serve as point of contact with employees and Managers. Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of People and Culture Maintain digital and electronic records of employees and departmental reports Contracts Management Complete termination paperwork and exit interviews. Produce and submit reports on general activity. Training and support for departmental Managers in the use of systems, work calendars, procedures, etc Drafting and stablish procedures and manuals according as needed Participation in departmental labor meetings and manage the necessary adjustments and changes Monitoring performance evaluations, satisfaction surveys and action plans Participation in departmental briefings Keep up-to-date with the latest People and Culture trends and best practices. What you bring 2 years of experience in the same position. Exposure to labor law and employment equity regulations. Effective HR administration and people management skills. Full understanding of HR functions and best practices. Excellent written and verbal communication skills in English and Spanish. Works well under pressure and meets tight deadlines. Highly computer literate with capability in email, MS Office and related business and communication tools. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 22 working days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position.

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  • Recruiter, Culinary
    Recruiter, Culinary
    6 days ago
    Full-time
    Centro, Madrid

    This role is hybrid, based in Weybridge, UK. Applicants must live within commutable distance. Journey with us! Combine your career goals and sense of adventure by joining our dynamic team of Culinary Recruiters. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world. About Us Royal Caribbean Group is the world's largest cruise line. It couldn't be a more exciting time to join a global business that is blazing a trail in the travel industry right now. At Royal Caribbean Group we never rest on our laurels; we constantly strive to improve our work and be at the forefront of the industry. The work that we do is exciting, challenging, and innovative. We are passionate, we are innovative, and we are unstoppable. The Role The Culinary Recruiter is responsible for delivering an efficient and effective hiring process for shipboard culinary positions. This role oversees requisition management and full-cycle candidate selection to ensure seamless recruiting experience. The Recruiter develops and executes sourcing strategies, manages pipelines, and provides market insights to leadership to support informed decision-making. In close partnership with operational stakeholders, the Recruiter leverages available resources to attract, identify, screen, and hire top global culinary talent. The role continuously evaluates and improves recruiting processes to enhance efficiency, quality of hire, and overall candidate experience. Essential Duties and Responsibilities • Sources, screens, and interviews candidates for all culinary positions to work on our ships. Including support for special projects, high-volume roles, and emerging talent, • Partners with hiring managers to review and understand forecast talent needs and responds effectively to just-in-time hiring requests, • Engage stakeholders to define job requirements and applicant qualifications, ensuring alignment to a consistent set of criteria established at the start of the hiring process, • Determine recruiting requirements by reviewing organisational plans and objectives and consulting with managers regarding shipboard staffing needs, • Evaluates and selects top talent through direct sourcing and various recruitment channels to meet departmental and vessel workforce demands, • Executes proactive sourcing strategies to build strong talent pipelines that support both short and long-term business needs, • Achieves hiring targets and key performance metrics by regularly reviewing productivity reports to assess the effectiveness of recruiting strategies and processes, • Monitors current labour market trends and adjusts sourcing approaches to ensure continued competitiveness, • Interviews candidates to assess their adaptability and suitability for the shipboard environment, • Utilises competency-based interviewing to evaluate candidates and provides hiring recommendations to managers and fellow recruiters; may make hiring decisions for select entry-level roles, • Supports hiring managers with interview scheduling and coordination as needed, • Ensure each candidate receives an accurate and complete job description during the hiring process, • Communicate job offers to select candidates in accordance with company standards and policies, • Travel domestically and internationally to support recruitment events as required, • Uses reporting tools and dashboards to monitor productivity, candidate flow, and overall effectiveness of shipboard recruiting, • Prepares a variety of reports, including status updates, talent search summaries, and analyses of talent pools and gap areas for shipboard roles Qualifications / Skills • Minimum 3 years' recruitment experience within culinary / food & beverage / hospitality, • Experience in high volume recruiting a plus, • Cruise industry experience preferred, • Proven ability to source, interview and screen candidates (management, specialty and high-volume roles), • Demonstrated capability to recruit positions in various levels of the organisation (entry to senior level), • Ability to negotiate terms and conditions with candidates within established guidelines, • Ability to handle multiple projects and requisitions simultaneously, • Ability to communicate tactfully, verbally and in writing, • Ability to productively work under tight time constraints with competing priorities and potentially stressful situations, • Working knowledge of accepted human resources recruitment practices and knowledge of recruitment processes in various countries, • Knowledge of world geography, time differences and demographic, • Proficiency with Applicant Tracking Systems (ATS) and Microsoft Office tools, • A passion for hospitality and the cruise industry is a must! Why Join Us? • Competitive salary and benefits package, including private healthcare, pension, and travel perks, • Opportunities for career development and international travel, • Work within a vibrant, diverse, and innovative team committed to excellence Location - Based in Weybridge, UK - 4 days a week in the office. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance and more relevant details to answer any additional questions. It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

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