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  • Recruiter, Food and Beverage
    Recruiter, Food and Beverage
    10 days ago
    Full-time
    Madrid

    Position is hybrid and based in Weybridge, UK. Join Our Team as a Food & Beverage Recruiter at Royal Caribbean Group! Are you passionate about hospitality and talent acquisition? Do you thrive in fast-paced environments and love helping people find their perfect role? If so, we want to hear from you! Royal Caribbean Group is seeking a dedicated Food & Beverage Recruiter to join our dynamic team and help us source top talent for our world-class cruise ships. About Us Royal Caribbean Group is the world's largest cruise line, with a record-breaking year and exciting new ships launching soon! With our brands Royal Caribbean International, Celebrity Cruises, and Silversea, we operate ships across the globe, delivering unforgettable vacation experiences. Our team is passionate, innovative, and committed to excellence, and we're looking for talented individuals to join us on this journey. The Role As a Food & Beverage Recruiter, you will play a key role in attracting, assessing, and onboarding talented hospitality professionals for our onboard restaurants, bars, and catering teams. Your focus will be on managing the full recruitment cycle, from sourcing candidates to offer acceptance, ensuring we meet our staffing needs for our vibrant F&B departments across our fleet. What You'll Do • Manage end-to-end recruitment for Food & Beverage roles, including sourcing, screening, interviewing, and offer management, • Develop and implement innovative sourcing strategies to attract diverse, high-quality candidates, • Engage passive candidates through social media, professional networks, and referrals, • Collaborate closely with onboard managers and operational leaders to understand hiring needs and role requirements, • Conduct competency-based interviews to assess candidates' skills, experience, and cultural fit for life at sea, • Provide a positive candidate experience through clear communication and professionalism throughout the hiring process, • Support onboarding and ensure all hiring activities comply with relevant employment standards and company policies, • Build and maintain candidate pipelines and talent pools to support high-volume hiring demands, often managing hundreds of roles across multiple ships simultaneously What We're Looking For • Considerable proven experience in hospitality recruitment, ideally within hotels, restaurants, catering, or food & beverage environments, • Strong sourcing skills, including experience with direct sourcing, social media, and talent pooling utilising tools including LinkedIn Recruiter and Boolean search, • Ability to thrive in high-volume hiring environments, managing large candidate pipelines efficiently; our team typically makes between 200-400 hires per month across various ships, • Excellent interview and candidate assessment skills, with a focus on hospitality roles, • Proficiency with Applicant Tracking Systems (ATS) and Microsoft Office tools, • Excellent stakeholder management and communication skills, • A passion for hospitality and the cruise industry is a plus! Why Join Us? • Competitive salary and benefits package, including private healthcare, pension, and travel perks, • Opportunities for career development and international travel, • Work within a vibrant, diverse, and innovative team committed to excellence Location Based in Weybridge, UK - 4 days a week in the office. Ready to embark on this exciting journey? Apply today and help us find the talent that will make every cruise memorable! It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, colour, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment. We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon! #LI-ST1 The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.

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  • PROJECT MANAGER for Destination Management Company (DMC)
    PROJECT MANAGER for Destination Management Company (DMC)
    1 month ago
    Full-time
    Madrid

    DMC SPAIN RTA is a DMC company with over 30 years of experience in the MICE market, working across Spain. We are driven by an innovative spirit and a passion for creating memorable experiences. Our mission is to deliver the best events, conventions, and incentive trips for our clients and their guests. Join us in crafting unforgettable moments together. 📣 We’re Hiring: PROJECT MANAGER for Destination Management Company (DMC) Start date: Immediate, to join our Team in Madrid and Barcelona Office. 🌍 About Us We are a Destination Management Company specialized in delivering tailor-made experiences, corporate events, incentives, congresses, and luxury travel programs across Spain. Our international clients trust us to provide excellence, creativity, and flawless execution. 🎯 Key Responsibilities Plan, coordinate, and execute bespoke events and travel programs Manage logistics, budgets, timelines, and supplier coordination Serve as the main point of contact for clients throughout the project Supervise on-site operations when necessary Collaborate with internal teams and relevant departments Handle unexpected challenges with a proactive, solution-oriented approach Prepare post-event reports and evaluations ✅ Requirements Previous experience as a Project Manager in the MICE, events, or inbound tourism sector is a must. We will only consider Cv's with this requirement fullfilled. Strong organizational and time management skills Fluent in English (minimum B2); other languages are a plus Proficiency in project management tools (Excel) Solid knowledge of local destinations and supplier networks . Knowledge of Destination is a plus. Problem-solving mindset, multitasking ability, and attention to detail Willingness to travel as needed Letter of recommendation 🌱 What We Offer Dynamic projects with international exposure Autonomy and real opportunities for professional growth Friendly, collaborative, and professional team environment Competitive salary based on experience and profile Industry: Events Services Employment Type Full-time

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  • Front Office Manager- Four Seasons Hotel Madrid
    Front Office Manager- Four Seasons Hotel Madrid
    10 days ago
    Full-time
    Centro, Madrid

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: A historic landmark with modern energy. History comes to life with modern energy at Four Seasons Hotel Madrid. In the very heart of the capital – within walking distance of all the key attractions – seven historic buildings have been transformed into one dynamic destination. With rooftop dining by Spanish celebrity chef Dani García, Asian-Mediterranean cuisine at our award-winning modern cocktail bar and restaurant Isa, and a four-level Wellness Centre with a sun-splashed pool terrace, Four Seasons is bringing a new level of luxury and service to locals and guests alike. About the role Four Seasons Hotel Madrid is currently seeking a Front Office Manager to join our team. Reporting to the Director of Rooms, the Front Office Manager provides strategic and operational leadership for Front Office, Guest Services, and Guest Experience. The role ensures service excellence, team development, and operational efficiency, consistently embodying Four Seasons culture and standards. What you will do Strategic Leadership Set the strategic and operational direction for Front Office, Guest Services, and Guest Experience in alignment with the Rooms Director, ensuring consistent execution of Four Seasons standards. Talent & Team Development Provide strong, inspirational leadership through coaching, feedback, development plans, succession planning and the creation of a robust internal talent pipeline. Recruitment & Performance Management Oversee hiring, onboarding, training, and performance evaluations for the Front Desk, Concierge, Guest Services, and Guest Experience teams. Quality & Performance Optimization Establish KPIs, service benchmarks, and quality standards, continuously identifying opportunities to elevate the guest experience and operational results. Guest Journey Excellence Ensure flawless check-in and check-out experiences and drive proactive service recovery to maintain the highest levels of guest satisfaction. Operational Presence Maintain strong visibility on the floor, especially during peak periods, personally engaging with VIPs, repeat guests, long-stay guests, and first-time visitors. Cross‑Departmental Collaboration Build strong relationships with all Rooms Division teams and hotel departments to ensure seamless and consistent service delivery. Cost & Labour Management Manage labour and operating costs through effective scheduling, budgeting, inventory control, and purchasing, ensuring optimal productivity and financial discipline. Innovation & Continuous Improvement Lead or participate in departmental or hotel-wide projects and initiatives that support innovation, efficiency, and ongoing improvement. What you bring Proven leadership experience in a luxury 5-star hotel environment, overseeing Front Desk, Guest Relations, and Guest Experience operations. Authentic and strategic leadership style with the ability to coach, inspire, and develop high‑performing teams. Deep understanding of luxury service principles with exceptional attention to detail and a guest‑centric mindset. Positive, resilient, and solutions-driven character, able to thrive in a dynamic and demanding environment. Excellent communication and interpersonal skills, with confidence engaging guests, colleagues, and senior leadership. Strong organizational, problem‑solving, and delegation skills. Solid business acumen with experience in labour management, cost control, budgeting, and P&L awareness. Fluency in written and spoken English and Spanish. What we offer: Competitive Salary, wages, and a comprehensive benefits package. Excellent Training and Development opportunities. Complimentary Accommodation at other Four Seasons Hotels and Resort (Employee Travel Program). Complimentary Dry Cleaning for Employee Uniforms. 50 natural days of vacation, and the day of the birthday free. Complimentary Private Health insurance. Complimentary Employee Meals. Schedule & Hours: This is a full-time position. This role might operate on a rotating shift basis, covering morning and evening shifts throughout the week, including weekends.

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