Dyson Customer Service & Sales - native French (Remote-UK based)

Your Daily Tasks:

• You will be communicating with clients through different channels such as telephone, email or social media and looking for solutions if they are experiencing difficulties with their order or device.

• As you work, you will be using leading-edge diagnostic tools and Excel to help guide clients in solving issues with their machines.

• In more extenuating circumstances you may agree and arrange to a technician visit or to send additional/spare parts directly to the clients.

• You´ll be on the lookout for opportunities to talk with clients about new and exciting products that are regularly launched into the market as well as existing products (cross-selling and up-selling).

We offer:

• Start Date: 14th of June 2021

• Temporary contract until 31st of October 2021

• Full-time, 39 hours per week, working Monday to Sunday fixed hours 12 PM - 9 PM, two weekends off guaranteed per month. You also have the option to work rotating shifts between 7 AM and 7 PM.

• Salary: £20.000 gross per year.

• Professional training (paid) that optimally prepares you for your job

• You will be working anywhere in the UK but you must collect and return the equipment in Warrington.