125 The Grove, E15 1EN, London
Event Management • 51-250 Employees
Hiring on JOB TODAY since December, 2024
We are one of the renowned event management company in the region
The Creative Event team is comprised of dedicated professionals and skilled project support managers who will be working across geographies and businesses to create, plan and execute meetings/events that achieve business goals. The project support manager will be responsible for developing relationships with internal and external business partners, supporting event project requirements and collaborating with the team to support and take ownership for client, internal and training related events as assigned from time to time. The role requires experience working with cross cultural teams and stakeholders across geographies and time-zones to support the delivery of high-quality events. Some of the key responsibilities in the role: - Support delivery of best-in-class events covering an assigned portfolio across Citi businesses. Responsibilities include coordination and support for the complete events lifecycle – from planning, logistics and execution, onsite event support and delivery, and subsequent event closing as per guidelines. - In liaison with Event Project Managers, independently execute all assigned projects including venue logistics, accommodation, F&B, transport, audio visual equipment, printing, design, entertainment, etc. - Coordinate with external partners and vendors to source the most appropriate venues or services, negotiate best possible rates, communicate requirements, review contracts and manage/ support events including onsite execution and delivery. - Take an active and collaborative role in the wider project team including with business partners, supporting regular meetings, ensuring clear communication and identifying methods to improve results. - Manage the administrative process including ensuring payment of invoices, and finalising required audit-ready documentation. - Support client communication with the development of registration websites working with the web team, review content to ensure accuracy and regular reporting on progress. - Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting. - Adhere to policies for safeguarding the firm's reputation, its clients and assets, by managing compliance, rules and regulations and adhering to Policy. Escalating, managing and reporting control issues with transparency and helping to create accountability with those who fail to maintain these standards.
The Event Operations Manager will play a pivotal role in organising, coordinating, and executing a variety of domestic and international events, including conferences, exhibitions, and award shows. You will oversee the entire event lifecycle, from conception to delivery, managing logistics and ensuring high standards. A proven track record in successful event management in awards or exhibitions, a proactive attitude, and the ability to work autonomously are essential. You will be responsible for meticulous planning and maintaining strong stakeholder relationships to deliver impactful events. In this role, you will navigate multiple projects, ensuring stakeholders are well-informed through excellent communication skills. You will manage timelines, budgets, and deliverables efficiently, fostering key client relationships and identifying opportunities for project enhancement. Your responsibilities will include mitigating risks and keeping projects on course to meet business objectives promptly and within budget. The Event Operations Manager executes events while ensuring that all logistics requirements are carried out according to the event plans. He/She manages the event plans and works closely with other departments to ensure that all operational requirements of the events are fulfilled. He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react quickly to deviations in the event plans. He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable working in both indoor and outdoor environments, depending on the nature of the events.
The daily duties of Compliance Officers often depend on the organisation and their speciality area. However, they are often responsible for ensuring compliance with professional standards and internal standards and their main duties and responsibilities include: - Performing routine risk assessments to help organisations understand compliance risk, scope and significance. - Monitoring the organisation’s compliance with regulations and internal policies to ensure they are up to date with the relevant laws. - Educating employees on compliance regulations and the impact of non-compliance on the organisation. - Recording their findings properly and following up with management to ensure the issues are rectified. - Reviewing marketing materials, websites and presentations to ensure compliance with regulations. - Assisting in the gathering of information internally in response to requests by regulatory organisations. - Performing administrative tasks such as file creation and maintaining files of ongoing projects. - Collaborating with management from other departments to ensure compliance and investigating irregularities. Administrators are responsible for keeping office documents organised and they perform a range of tasks to support the staff they work with. Their duties typically include: - Dealing with incoming and outgoing correspondence. - Data entry, retrieval and database maintenance. - Filing and archiving. - Creating and managing documents, spreadsheets and presentations. - Compiling reports. - Managing diaries for team members. - Scheduling meetings, taking minutes and arranging conferences and events. - Speaking to customers and clients to answer queries and resolve issues.
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
They play a key role in the success of the organization and are involved in many aspects of event planning and execution. Some of their responsibilities include: Sales planning: Working with the top management and other event leads to develop a sales plan for each event. Event strategy: Developing and implementing sales strategies. Vendor sourcing and negotiation: Sourcing and negotiating with vendors. Scheduling and supervision: Scheduling and supervising event personnel. Achieving sales targets: Achieving monthly/weekly sales targets. Upselling: Looking for upselling opportunities, such as food and beverage packages. Developing contacts: Developing contacts with relevant markets to increase sales opportunities. Answering inquiries: Answering all inquiries in a timely manner. Liaising with other departments: Liaising with other internal departments, such as finance, marketing, operations, and technical, to ensure excellent service for the client.
Scanning tickets collecting payments socialising with guests bi monthly events
Role: Shared Services Lead (EVENT COORDINATOR) Location: Farringdon, London, and onsite at events. Reports to: KB Directors Contract Type: Fixed-term, 9 month contract, commencing Monday 3rd March 2025. Working Hours: 3 days per week until Monday 2nd June, then full-time until the end of August. Additional weekend work required during festival season with typical onsite hours from 8am to 8pm. Who We Are Krankbrother is a key force in electronic music in the UK, with extensive experience in event creative production and artist programming. Our strength is in working closely with the most innovative talent in the electronic music scene to deliver groundbreaking production values and customer experience above all else. A fully independently owned company, our shows draw sell-out crowds keen to resist the increasingly corporate nightlife scene. Role Overview As the Shared Services Lead, you play a key role in the planning and delivery of our events calendar. This role puts you right at the heart of our small and youthful team - where you’ll interact daily with senior leadership and take on significant responsibility onsite. We’re a truly independent outfit, where our founders are directly involved - offering you unique opportunities to learn and grow with us. Who You Are We’re looking for a confident, practical, and dynamic individual with leadership abilities and significant demonstrable experience in the event industry to head up all services for contractors and crew onsite. You’ll be responsible for managing a number of essential facilities, including accreditation, IT and comms, and logistical arrangements for crew. You’ll also play a key role in sourcing and onboarding temporary event staff. Role Responsibilities Managing IT and comms onsite. Recruiting temporary staff for merch, info, and other services. Working closely with the Accreditation Manager to ensure a smooth and efficient accreditation process on site. Crew/staff accommodation and logistics Liaising with the Financial Controller to ensure staff invoices are paid in a timely manner Reporting as necessary to the Event Management Office, and working with the Visitor Experience Lead and Safety, Security and Resilience Lead to resolve any issues which may arise. Essential Skills: Solid experience in event production and site management, particularly with logistics for accreditation, accommodations, IT, and crew facilities. Strong organisational and project management skills for managing multiple operational streams. Proficiency in IT and comms systems Experience recruiting and managing temporary event staff. Excellent interpersonal skills Budgeting and financial management for timely payments and cost control. Strong administrative skills for accurate reporting and documentation. Effective communication skills for coordination across teams. Skilled in documenting and reporting to senior leadership. You will need to be fully available for our summer season: 1st June-31st August 2025.
Action Challenge specialises in creating unique challenges and in 2024 over 36,000 people took on one of our ‘Ultra Challenge’ events, which is now the UK’s leading series of treks & trail runs and raises over £10 million for charity each year. In 2025 we plan to build on that success and help more people achieve their personal goals. We have an excellent event’s team who bring these events to life and deliver first class support & hospitality for participants. We’re on the lookout for hardworking & resilient individuals to join our team and get involved in something special. Experience: You will either have experience working on mass participation events, outdoors events, catering or hospitality experience, or you just feel you have what it takes to work as part of a team, and have the determination to thrive on events with a ‘can-do’ attitude. As work can sometimes be labour intensive – ideally you should be physically fit and be willing to help with some lifting! We are looking for someone who is reliable and wants to become part of a close-knit team putting on some of the UK’s best events. Role: You will be at the core of our events team with different roles over the event weekend. This may include site set-up on the Thursday &/or Friday including some heavy lifting, setting up tents, gazebos, event branding, hospitality & merchandise areas, the registration zone and working to deadlines to get the event sites in great shape for participants. Over the weekend ‘event days’ it’s all about providing the best experience – ranging from: when they arrive, manning information/ registration areas/ hot drinks stations, timing, checking participants into the campsite, to presenting participants with their medals, t-shirts and a glass of fizz when they finish their challenge. You will learn on the job from our experienced Event Crew, and will have the option to select your preferred choice of working days when completing your event availability. We allocate shifts dependent on crew availability, shift patterns for the event, and this may also be through the night with a paid 5-hour sleep break included in your weekend shift if applicable. We are seeking new crew members who can commit to work on several of our Ultra Challenge events over the season (which runs from late March – mid October) and to become part of our successful, fun event team. As you gain experience working on our events, there will be opportunities to take on more responsibility as the event season progresses, and we are always on the lookout for Site Managers & Assistant Site Managers. We have a number of roles throughout the events, you must be 18 or older to apply for this job, live in the UK and must be willing to travel around the UK for the events.
We're looking for an Events Assistant to deliver amazing hospitality for our clients at 8 bishop gate - events are could range from a business lunch in our restaurant to a drinks reception for 300 on the top floor of the building. We have a range of spaces and a diverse hospitality offer - the Events Assistant will need to be quick to adapt. The ideal Events Assistant will need to be smart (in all senses), professional, outgoing and ideally with experience working as a Waiter / Waitress or Hospitality Host in high volume or large scale events. We can teach skills - attitude is key for us.
We are looking for retail staff who have knowledge in textured hair for a black history month pop up retail event. It will be in east London. Store timings are: Thurs- 10am-5pm (talent day)- evening event TBC Fri- 11am-7pm (consumers) Sat- 11am-6pm (consumers) Sun-11am-5pm (consumers)
Location: Remote/Flexible Job Type: Freelance/Part-Time Compensation: 20% commission on ticket sales Job Overview: We are seeking a dynamic and motivated individual to join our team as a University Workshop Outreach Coordinator. In this role, you will be responsible for promoting a series of workshops featuring expert speakers from various countries, industries, and disciplines. These workshops will cover diverse topics based on the speakers’ professional experiences and knowledge. Some topics will be recurring based on popularity. You will play a key role in expanding our outreach within universities and alumni networks. Your primary focus will be to build relationships with universities and develop channels to effectively promote our workshops to students and alumni. This role offers a unique opportunity to make a significant impact while earning a commission of 20% on ticket sales. Key Responsibilities: • University Partnerships: Build and maintain strong relationships with universities, faculty members, student organizations, and alumni groups to promote workshop opportunities. • Promotion Strategy: Identify and develop effective channels for distributing workshop information, including leaflets, digital marketing, newsletters, and social media platforms within university communities. • Workshop Promotion: Manage ongoing updates of workshop topics, speakers, and schedules. Ensure timely and accurate promotion of workshops to maximize student and alumni engagement. • Event Marketing: Work closely with the marketing team to design and execute marketing campaigns tailored to the university and alumni audiences. • Feedback & Insights: Gather feedback from students and university contacts to continuously improve promotion strategies and workshop offerings. • Sales Performance: Track and report ticket sales and audience engagement, optimizing outreach efforts to achieve higher participation rates. Requirements: • Experience in Outreach/Marketing: Previous experience in university outreach, event promotion, marketing, or similar roles is highly desirable. • Communication Skills: Excellent verbal and written communication skills to engage with university contacts and student/alumni audiences effectively. • Self-Motivated: Able to work independently, set and meet goals, and manage your time efficiently. • Relationship Building: Strong interpersonal skills to foster relationships with university representatives and student organizations. • Digital Savvy: Familiar with social media platforms, email marketing, and other digital tools to promote events to a wide audience. • Passion for Education: An interest in educational events and a desire to help students and alumni access valuable learning opportunities. Benefits: • Flexible Work Environment: This is a remote and flexible role, giving you the freedom to manage your time and work from anywhere. • Commission-Based Earnings: You will earn a 25% commission on all ticket sales generated through your efforts. • Opportunity for Growth: As our workshop offerings expand, there will be opportunities to grow within the role and take on more responsibilities.