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Provide 3rd line application support, managing incidents and escalations through to resolution. Provide proactive support & maintenance across the application landscape. Application Support Analyst, bolton, greater manchester.

Client Interaction – Working directly with stakeholders to troubleshoot issues and implement solutions Able to travel to customer sites Supporting customers across the full Microsoft stack Analyzing customer problems and providing suitable solutions within SLA timescales. Do you want to be an exc...

Main Responsibilities Required of the 3rd Line Support Engineer: First point of escalation for the 1st and 2nd Line Support Engineers Work closely with the IT Service Desk Manager to define and improve processes Create and build knowledge across the service desk and wider team Manage server accou...

Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybrid - MSP. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybri

Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. Line Support Engineer - Manchester City Centre - £45,000 + b...

Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. Line Support Engineer - Manchester City Centre - £45,000 + b...

Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybrid - MSP. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybri

Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. Line Support Engineer - Manchester City Centre - £45,000 + b...

Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. Line Support Engineer - Manchester City Centre - £45,000 + b...

Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team?. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybrid - MSP. Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybri

Job Description 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybrid - MSP - Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? - Do you want an opportunity to further your career with th

Supporting support call escalations. Job Description: This role is for a Senior IT Support Engineer with client-facing experience, working with Windows Server 2016-2022, Virtualisation, Hyper V, O365, Azure AD, and Firewalls/Security. The position involves supporting a UK MSP with a mix of BAU an...

Job Description 3rd Line Support Engineer - Manchester City Centre - £45,000 + bonus The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow ...

The Company: Lorien Global are working in partnership with a games development company who're adding a new position into their digital services team, the role is for a 3rd Line Support Engineer to help them grow the team based in central Manchester. The Role: You'll provide expert support for div...

Key Responsibilities Technical Support Deliver expert-level technical support for hardware, software, and network-related issues. Assist with onboarding new team members and contribute to developing training resources. System Management Deploy software and hardware updates across the business.

Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the most cutting-edge technology within the MSP space? Do you want to work with a business that values collaborati...

They are now looking to recruit a Field Service Engineer to join their friendly and supportive team. You will be required to complete IQ/OQ documentation/protocols/calibration certificates and provide technical support via phone and email. You will also hold a degree in an Engineering discipline ...

Proactively support in the upskilling of 1st line and 2nd line support teams. Provide 3rd line investigation and diagnosis of all incidents and service requests Verify resolution with users and resolve incidents with our ITSM tool withing agreed SLA Escalate incidents at risk of breaching SLA to ...

The company promises exciting, engaging and rewarding projects for those that are keen to develop and build a successful career. Support the deployment and uptime of cloud services. Support the deployment of AI/ML applications.

As the agency supplier to a National Maintenance Company for the provision of cleaners & support operatives, Hays Specialist Recruitment are seeking to recruit an experienced Cleaner for a site in Northfleet. As part of the Facilities & Waste Disposal team, you will be responsible for maintaining...

About the Role As a 3rd Line Support Operator, you ll provide expert-level technical support and systems administration across a diverse IT estate. Job Advert: 3rd Line Support Operator Location:. Contribute to IT budgeting and represent third-line operations in projects and planning meetings.

You’ll support both internal and external IT environments, assisting with installations, escalated incidents, and ongoing technical support. Resolve 1st and 2nd line support tickets, both remotely and onsite. You’ll bring experience, energy, and a hunger to progress your career beyond the standa

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4. Experience with Cisco Meraki hardware and Dashboard. Additionally, the successful candidate will be part of an on-call ...

Job Description 3rd Line Cloud Support Engineer - £40,000-£55,000 - Azure, M365 - Manchester/ Hybrid - MSP Do you want to be an exceptional 3rd line support engineer that gets heavily involved with projects in a dynamic, growing team? Do you want an opportunity to further your career with the mos...

Own and harden this distributed reporting engine. Design data pipelines that can ingest years of transactional data and still answer ad-hoc questions quickly. Deep Ruby/Rails & ActiveRecord expertise.

Proactively support in the upskilling of 1st line and 2nd line support teams. Engage in 3rd line level BAU support, troubleshooting and delivery of modern technologies. You’ll also be assisting with the implementation of new technology and proactively improving existing products to ensure the use...

Internal support desk – escalation support. Mentor and support the Senior Network Support Engineer. This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position.

While you’ll be coming into the support team, you'll be the escalation point for 1st and 2nd line engineers. It’s expected that this could be the second or third role of your career. This role will sit between the Infrastructure team and the Support team.

Liaise with vendors and service providers to escalate issues and coordinate external support. Offer technical support and mentoring to junior staff as needed. Support compliance with regulatory and internal security requirements (e.

And above all, you’re someone who loves what you do — someone who takes satisfaction in solving tough problems, supporting others, and driving technology forward. Line IT Support & Project Engineer. You know the systems, services, and networks inside out — not just because you’ve supported t

Excellent opportunity for Network engineers with skills in WAN and Cisco technology to take thext step in their career.My client is a global IT Services organisations with deep ties and long standing partnership with the UK MOD.With huge growth and demand in the sector there are multiple roles av...

By applying you are confirming you are happy to be added to the Addition Solutions mailing list regarding future suitable positions. Provide infrastructure support for project-based systems, ensuring stability and performance. Execute infrastructure maintenance tasks in accordance with establishe...

Internal support desk – escalation support. Mentor and support the Senior Network Support Engineer. This role offers a mix of internal support and customer-facing network delivery and is ideal for someone with a strong networking background looking to step into a technical leadership position.

Supporting more junior engineers with troubleshooting and escalations. Security Engineer – Support Services. Supporting work out of typical business hours from time to time.

AWS production experience (EC2, RDS, IAM, VPC). Comprehensive dashboards/alerts proactively surface scaling limits before customers notice. Ruby on Rails (API-only), Sidekiq, MySQL, AWS (EC2, RDS, EFS), Highcharts.

We’re Hiring: 3rd Line Infrastructure Engineer. Proven 3rd Line experience across infrastructure and cloud environments. Supportive, collaborative culture.

You’ll troubleshoot hardware and software problems, support infrastructure upgrades, mentor 1st line support, and maintain system performance across servers, applications, and networks. Joining as a 2nd Line IT Engineer, you’ll provide advanced technical support for escalated issues across a mul

An exciting opportunity has arisen for a Network Engineer to join a forward-thinking digital services team. This permanent role offers a competitive salary of up to £54,800 per annum, with the chance to make a real impact on the build, maintenance, and evolution of network infrastructure supporti...

Joining as a 3rd Line Support team member you will be involved in driving the customer experience. Led by CEO Russell Horton, co-founder Chris Rogers (who started the business in 2006), CFO Graham Dickie - the management team is backed by Livingbridge to support their ambitious long-term strategy...

Design of deployment pipelines and creating infrastructure as code templates to support these. Operating in accordance with ITSM standards. In 2024, our core service lines (Audit & Assurance, Tax, Advisory, and Business Services & Outsourcing) generated annual revenues of over US$15 billion.

Collaborate with DevOps, InfoSec, and Engineering to evolve systems and standards. Experience with DR planning, monitoring tools, and infrastructure hardening. We’re committed to building a culture where everyone feels they belong – regardless of background, experience, or identity.

We’re Hiring: 3rd Line Infrastructure Engineer. Proven 3rd Line experience across infrastructure and cloud environments. Supportive, collaborative culture.

You’ll be making sure that you support the system and network infrastructure with switches, routers, load balancers, firewalls, compute, storage and virtualization.

Delivering and supporting DIA services. Monitoring networks and supporting global projects. Willingness to support outside normal business hours as required.

Network Security Engineer / Security Consultant (Cybersecurity) – Remote.This is a fully remote / full time position.This is a field-based role covering the UK.It is estimated that you will be away from home 50% of the time).Are you a network security expert passionate about designing, deploying,...

Excellent opportunity for Network engineers with skills in WAN and Cisco technology to take thext step in their career.My client is a global IT Services organisations with deep ties and long standing partnership with the UK MOD.With huge growth and demand in the sector there are multiple roles av...

Firewall | Palo Alto | PAN | Netwokring | Network Architect | Network Engineer | SC Cleared | UK Remote | Energy | Infrastructure and Networking | AWS | Azure.Are you looking to work in a company at the heart of striving to NetZero?.Somewhere Network Infrastructure is taken seriously and you can ...

Operating in accordance with ITSM standards. Design of deployment pipelines and creating infrastructure as code templates to support these. We believe that businesses have an economic imperative and an ethical responsibility to contribute towards a more sustainable and equitable world.