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Infrastructure & Security EngineerYork – hybridBenefits: Health Scheme + Private Medical + Staff EventsWe’re looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation.You’ll be joining a small, collaborative team supporting both UK & US operations. There’s no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects.If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit.Why This Role Is Different • Major Azure migration projects underway, • Supporting international acquisitions, • Hybrid environment moving towards fully cloud, • Direct access to leadership — no hierarchy barriers, • “No such thing as a stupid question” culture, • Modern York office This is not a siloed support role, you’ll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward.What You’ll Be Doing, • Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access), • Working across both cloud and on-prem environments (currently hybrid), • Managing networking infrastructure including switches and firewalls, • Handling support tickets alongside the team, • Acting as an escalation point for complex issues, • Supporting starter/leaver processes and core IT operations, • Running basic SQL queries when required, • Contributing to infrastructure modernisation and global growth projects, • Providing occasional out-of-hours support when needed What We’re Looking For, • We’re looking for a strong all-rounder with a proactive mindset. You’ll likely have:, • Solid Azure experience (Entra ID, Conditional Access, VMs, M365), • Experience working in hybrid cloud environments, • Strong Windows Server knowledge, • Good networking fundamentals (switches, firewalls, connectivity), • Experience managing and resolving technical tickets, • Basic SQL query experience, • Excellent communication skills, • A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team.The Environment, • Small, supportive infrastructure team, • No egos, no rigid support tiers, • Growing global organisation, • Modern office with hot-desking Big projects ahead, • Opportunity to shape infrastructure as the company scales Benefits, • Private health insurance, • Health scheme, • Staff parties and company events, • Career progression within a growing international business Interview Process, • Stage 1: Informal discussion + scenario-based questions, • Stage 2: On-site interview in York If you’re an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that’s evolving properly, we’d love to hear from you.

Who Are We? Gear4music is a leading UK & European musical retailer. Since launching in 2003, our mission has been to make music accessible for all. We now offer over 62,000 products, serve customers in 190 countries, and operate in 15 languages and 9 currencies. In 2022, we also launched AV.com – retailing HiFi, Home Cinema, and accessories. Behind the scenes, we’re powered by a growing technical team who make all of this possible. We recently turned over £147m and continue to grow, evolve, and innovate. Who Are You? You’re a sharp, thoughtful, and organised Product Manager with a passion for technology and process improvement. You love asking the right questions, spotting bottlenecks, and figuring out how things can be done better, faster, smarter. You thrive in fast-paced, collaborative environments and enjoy solving real-world problems. You’re a confident communicator who can bring together technical and non-technical minds to drive tangible change – and you're excited to make a serious impact on how we work. Your Mission Sitting within the Tech Team’s product management function, You’ll play a key role in enhancing operational efficiency. Your job is to act as the bridge between technical teams, business stakeholders, and third-party vendors, helping us design and implement solutions that drive real results. You will: • Gather, document, and analyse complex business requirement., • Translate business needs into clear, actionable technical specifications., • Work with technical SMEs to understand our current technical set up, identifying areas of particular complexity and challenge., • Analyse and model current and future processes, identifying opportunities for efficiency and improvement., • Work closely with developers, external partners and infrastructure teams to deliver scalable technical solutions., • Support project delivery using Agile practices – contributing to sprint planning, retrospectives, and stakeholder demos., • Drive test planning and UAT, ensuring business goals are met before solutions go live., • Proactively communicate project progress, blockers, and outcomes to stakeholders at all levels., • Act as a champion for continuous improvement, working across departments to reduce manual processes and increase operational efficiency. The Technical Bits We don’t expect you to code – but you’ll need to be technically fluent enough to hold your own in discussions with developers, product teams, and vendors. Here’s the sort of experience we’re looking for: • Demonstrable experience as a Product Manager, Business Analyst, Systems architect, or similar role (3+ years)., • Experience with warehouse management systems (WMS), operational systems, or logistics platforms., • Familiarity with business analysis tools (e.g. JIRA, Confluence, Visio, Lucidchart)., • Understanding of the software development lifecycle (SDLC) and Agile methodologies., • Comfortable working with technical documentation, workflows, and data models., • Experience with WMS platforms, Logistics technology, or e-commerce back-office functions is highly desirable. Bonus points for: • Experience in systems/process transformation in a logistics, warehouse or retail operations environment. Why Us? Because we actually care. No, really. We're not about flash perks or empty promises. We’re about giving you the space, support, and flexibility to do your best work, grow in your role, and feel valued along the way. From wellbeing resources and mental health support to properly planned progression paths – you’ll be part of a culture that values honesty, collaboration, and impact. You’ll work with real people solving real challenges – not stuck in endless meetings or writing reports no one reads. You’ll get to shape how we work and play a key part in building solutions that scale with our business. We’re a flat team – our directors sit with the teams, and everyone has a voice. Critiquing your boss is allowed. Encouraged, even. Our Head Office and UK warehouse operations are based in York, so that’s where you’ll spend the majority of your time, but there will be opportunity for hybrid working and flexible hours, depending on your circumstances. What We Will Offer • Great pay – and it’s always on time., • No expectation of long hours. We respect your time., • A personal development plan and regular 1:1s., • Your choice of Mac or Windows Laptop, • Health Assured Employee Assistance Programme., • A generous staff discount scheme., • Flexible hours and no dress code., • Mental health first aiders., • A strong learning culture with support for external training. And the usual good stuff: • Cycle to work scheme., • Eyecare vouchers., • Company pension scheme., • Employee referral bonuses. We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010. If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

Infrastructure & Security EngineerYork – hybridBenefits: Health Scheme + Private Medical + Staff EventsWe’re looking for a hands-on Infrastructure & Security Engineer to join our York-based IT team at an exciting time of growth and transformation.You’ll be joining a small, collaborative team supporting both UK & US operations. There’s no rigid 1st/2nd/3rd line structure here, everyone gets involved, everyone handles tickets, and everyone contributes to projects.If you enjoy variety, ownership, and doing things properly rather than cutting corners, this could be a great fit.Why This Role Is Different • Major Azure migration projects underway, • Supporting international acquisitions, • Hybrid environment moving towards fully cloud, • Direct access to leadership — no hierarchy barriers, • “No such thing as a stupid question” culture, • Modern York office This is not a siloed support role, you’ll split your time between infrastructure, security, cloud, networking, and support, with plenty of opportunity to influence how things are built going forward.What You’ll Be Doing, • Supporting and developing Azure infrastructure (Entra ID, VMs, M365, Conditional Access), • Working across both cloud and on-prem environments (currently hybrid), • Managing networking infrastructure including switches and firewalls, • Handling support tickets alongside the team, • Acting as an escalation point for complex issues, • Supporting starter/leaver processes and core IT operations, • Running basic SQL queries when required, • Contributing to infrastructure modernisation and global growth projects, • Providing occasional out-of-hours support when needed What We’re Looking For, • We’re looking for a strong all-rounder with a proactive mindset. You’ll likely have:, • Solid Azure experience (Entra ID, Conditional Access, VMs, M365), • Experience working in hybrid cloud environments, • Strong Windows Server knowledge, • Good networking fundamentals (switches, firewalls, connectivity), • Experience managing and resolving technical tickets, • Basic SQL query experience, • Excellent communication skills, • A strong work ethic and collaborative approach Attitude is key. We want someone who asks questions, takes ownership, and enjoys being part of a team.The Environment, • Small, supportive infrastructure team, • No egos, no rigid support tiers, • Growing global organisation, • Modern office with hot-desking Big projects ahead, • Opportunity to shape infrastructure as the company scales Benefits, • Private health insurance, • Health scheme, • Staff parties and company events, • Career progression within a growing international business Interview Process, • Stage 1: Informal discussion + scenario-based questions, • Stage 2: On-site interview in York If you’re an Infrastructure Engineer who enjoys variety, cloud transformation, and working in a business that’s evolving properly, we’d love to hear from you.

IT Support Engineer – Malton Salary: Up to £38,000 (depending on experience) Hours: 40 hours per week Location: York Type: Full-time, permanent Are you an IT professional who enjoys solving problems and delivering great service in a fast-moving environment? This is a fantastic opportunity to join a respected and forward-thinking organisation near York as an IT Support Engineer. You’ll play a key role in maintaining and improving IT systems, supporting end users, and ensuring technology runs efficiently across the business. Working as part of a collaborative team, you’ll also have the chance to contribute to wider IT projects and continuous improvement initiatives. If you have experience in 2nd and 3rd line support and are looking for a role that offers variety, responsibility, and the opportunity to take the next step in your IT career, this could be the perfect move for you. Key Responsibilities Provide high-quality 2nd and 3rd line support to users across the business. Identify and implement improvements to IT systems and processes to enhance efficiency and user experience. Work closely with IT colleagues and third-party suppliers to resolve issues promptly and within agreed SLAs. Manage incidents, problems, and changes using ITIL-based best practices. Maintain accurate documentation and asset records to support compliance and reporting. Build strong relationships with colleagues to promote collaboration and improve system effectiveness. Support end-user device management, including setup, configuration, and security.What We’re Looking For Experience in IT support or infrastructure roles (2nd and 3rd line). A proactive, customer-focused approach with strong communication skills. Good technical knowledge across Windows, Office 365, networking, and end-user devices. Strong problem-solving ability and attention to detail. Familiarity with IT service management tools and structured ticket handling. A positive, team-oriented attitude with a willingness to learn and develop.What You’ll Receive Salary up to £38,000 depending on experience. Opportunities for career development within a forward-thinking, supportive organisation.This is an excellent opportunity for an IT professional who wants to make a real impact in a collaborative, modern environment. If you’re ready to take the next step in your IT career and join a business that values growth and innovation, we’d love to hear from you

You will also provide end-user support across all levels, from 1st through to 3rd line. We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. With an expanding client portfolio, you will work as part of a dedicated technica

Owning investigation, diagnosis, and resolution of 3rd line issues. Proven experience working onsite at a client premises in a senior support capacity. SharePoint Online, Teams, and OneDrive.

A leading managed service provider in Greater London is seeking a 3rd Line IT Support Engineer to join their team. The successful candidate will manage IT support duties while working closely with clients and ensuring that SLAs are met.

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications.

As a 3rd Line Service Desk Engineer, you are the point of escalation within the Support team. You support 2nd Line Engineers and deal with technical issues escalated to you. Strong technical knowledge of hardware and software troubleshooting.

A leading technology firm in Greater London is seeking a 3rd Line Application Support Analyst to manage escalated issues and resolve problems with critical healthcare systems built on Microsoft Azure. The ideal candidate will have experience in application support and a strong understanding of Azure

A healthcare technology firm in the United Kingdom is seeking an Application/Technical Support Analyst to provide technical support and resolve application issues. Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinica

This role is office-based 4 days a week, emphasizing hands-on involvement in support functions. A retail technology provider is seeking a Workforce IT Support Team Leader in London. You will lead a team supporting both head office and in-store tech.

The role requires at least 3 to 5 years of experience in 1st and 2nd line support, alongside strong knowledge of ITIL processes. A leading IT solutions provider in the UK is seeking an experienced Application Support Analyst to deliver effective support for the application portfolio. Responsibilitie

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. An exciting new opportunity has become available for a 3rd Line IT Support Engineer within a Microsoft Gold Partnered Managed Service Provider (MSP) in Farringdon. Apply now for immed

A leading software house is seeking a Software Support Engineer to join their expanding team. The position involves supporting clients through various software issues while providing training in SQL. Ideal candidates should have prior experience in software support and strong communication skills.

Support secure network operations within regulated and sensitive environments. Training and development support to keep certifications current.

This role involves managing 2nd and 3rd Line support requests autonomously while making contributions to ongoing projects. Candidates should have a proven track record in IT Support and a solid understanding of Microsoft tools such as Windows Server and Active Directory. Additional benefits include

Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. Provide 2 and 3 line support for t

The role involves client-facing support, 3rd line troubleshooting, and project work involving Office 365, Azure AD, VMware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, and scripting. Line IT Support Engineer – MSP – £45K. We are seeking a Senior IT Support Engineer

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards,

The ideal 2nd / 3rd Line Engineer applicant will have atleast 2 years support experience with the following skill sets:. This is a 2nd / 3rd Line Support Engineer. They are currently seeking a 2nd/ 3rd Line support Engineer to compliment their existing team.

Responsibilities include providing 2nd/3rd line support, owning incident management, and working with developers. A leading tech firm in Greater London is seeking an experienced AMS Engineer to support critical government services. This hands-on role blends technical support with long-term applicati

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Provide 2nd and 3rd line support for the Clients application portfolio. Application Support Analyst 2nd and 3rd Line.

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. A global recruitment partner is seeking a Site Support Engineer to play a key role in day-to-day UK operations.

As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom Scottish? Actually you will settle: As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on

Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands‑on IT Support and Infrastructure specialist with a passion for networking, problem‑solving, and

Act as the escalation point for complex issues from the 2nd Line support team. Use remote monitoring and support tools to diagnose and fix technical issues. Share knowledge and solutions with the wider support team.

You will manage IT solutions for over 850 users, lead projects, and provide third-line support. A leading UK storage company is looking for an IT Developer to enhance their systems through software development and support.

A recruiting partner for law enforcement is seeking an Applications Specialist to provide technical support for business applications.

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

A leading IT service provider in the UK seeks a 3rd Line Cloud Engineer to support and deliver Azure platform services for enterprise customers. Key responsibilities include monitoring and optimising Azure environments, performing troubleshooting, and ensuring compliance with industry standards.

Our client is looking to recruit an Azure Support Engineer to act as the main point of contact for 3rd Line Azure support, to around 200 users. Azure 3rd Line Support Engineer - Chelmsford. Azure 3rd Line Support Engineer - Chelmsford.

An international company is looking for an Application Support Analyst to manage 2nd and 3rd line support for their application portfolio in Peterborough. The role offers a salary range of £35K - £40K, and candidates should submit their CV in Word format along with their notice period and availabi

Line Support Engineer with Microsoft 365, Azure, and Windows Server required by a leading IT MSP. This Central London-based IT MSP supports UK-wide clients via a 30-person Help Desk, including offshore support. Line Support Engineer, Permanent, £50k, Central London (Hybrid).

A leading telecom and technology company in Solihull seeks a 3rd Line Service Desk Engineer. You will be responsible for supporting 2nd Line Engineers and resolving complex technical issues in managed services. The role involves ensuring high client service standards and effective prioritization of

Line IT Support EngineerOur client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on-premise to cloud transformation and the integration

Providing Third Line support responding to support queries and escalations from more junior members of staff across all customer sites. Established and trusted IT Managed Services company have an urgent requirement for a number of experienced customer focused Third Line IT Support Engineers to join

Fontwell Park is looking for reliable and hardworking Casual Cleaners to support our race days and non-racing events throughout the year. From thrilling National Hunt fixtures to weddings, conferences and private celebrations, our cleaners play a vital role in ensuring the venue is presented to the

Change bed linens and restock amenities as needed. An inclusive, supportive work environment. Comprehensive training and ongoing support.

It is a woodland hide-out with a tree top balcony and a riverside garden. We are looking for a Holiday Cottage Cleaner to prepare our idyllic cottage in Chagford. For this role, you’ll need to complete our online assessment instead of using a C.

Role/Responsibilities * Answering the support phone line. Contribute articles and videos into the Knowledge Base (our Zendesk online help platform) * Supporting a Cloud-Based Solution in Azure * Job Development - option to transition into a Chronicle Project Manager. Providing online ass

We can guarantee you a starting salary of between £20-30k, working in either an IT Technician/Desktop Support/First Line Support Role. The traineeship is broken down into 3 easy steps, which can be finished in as little as 3 months: Step 1 - Online Training The first step is completing a selectio