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About Us: We are a renowned firm of architects with a commitment to designing innovative and sustainable spaces. With our headquarters in Bracknell and two additional offices in the Berkshire and Hampshire areas, we support a growing network of creative professionals. Our internal IT department plays a vital role in empowering our 300 users to work efficiently and collaboratively, ensuring that technology drives our creative vision forward. The Role: We are looking for a proactive and experienced Senior IT Engineer to join our close-knit internal IT team of five. You will provide 3rd line support and ensure the smooth operation of our IT infrastructure across all three offices. Working primarily within an Azure and Office 365 environment, you will leverage your general Microsoft expertise to troubleshoot complex issues, implement solutions, and support our team’s creative endeavors. Key Responsibilities: • Deliver 3rd line support to a network of 300 users across three offices., • Maintain and optimize our Azure and Office 365 infrastructure., • Troubleshoot and resolve technical issues, ensuring minimal downtime., • Collaborate with the IT team to develop and implement IT solutions., • Support the rollout of new technologies to enhance efficiency and collaboration., • Solid experience with Azure, Office 365, and general Microsoft technologies., • Proven ability to provide 3rd line support in a professional setting., • Excellent problem-solving skills and attention to detail., • Strong communication skills to support end-users effectively., • Competitive salary and benefits package., • The opportunity to work in a creative and collaborative environment., • Professional growth and development within a dynamic team., • The chance to play a pivotal role in supporting architectural innovation.

Security Application Design Engineer Onsite in Bracknell Eligible for DV clearance £50-55K per annum + benefits package Join a high-impact engineering team delivering a secure Gateway solution for a major UK defence customer. This is a hands-on Security Application Architect role where you'll design, implement and troubleshoot mission-critical infrastructure in a live, security-sensitive environment. Working alongside senior architects and engineering leads, you'll play a key role in maintaining availability, supporting operational teams, and driving technical change across complex systems. What You'll Be Doing Identify and implement infrastructure and application changes to support Gateway functionality and availability Produce detailed technical designs for change alongside the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead to deliver engineering outcomes Provide technical support to SOC and 3rd Line teams, troubleshooting complex incidents Configure and support Gateway appliances and associated software Maintain high availability, resilience and security posture Your Technical Background You'll bring strong hands-on experience across: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Linux & Scripting Shell scripting REGEX Firewall configuration Microsoft Stack Active Directory DNS RDS...

Application Architect Onsite in Bracknell Eligible for DV clearance £65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer. Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: * Contribute to infrastructure and Gateway design changes to maintain availability and performance * Produce structured design documentation alongside the customer and Programme Manager * Support architectural governance and ensure alignment to solution intent * Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams * Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Your technical experience; Core Infrastruct...

Application Design Engineer Onsite in Bracknell Eligible for DV clearance £50-55K per annum + benefits package Step into architecture while staying hands-on. We're seeking an Application Design Engineer to support delivery of a secure Gateway solution for a major UK defence customer. This is an opportunity for a strong infrastructure/design engineer to broaden into architecture while working on mission-critical systems in a high-security environment. You'll help implement change, maintain availability, and support operational teams within a live, complex infrastructure landscape. What You'll Be Doing Identify and implement technical changes to support Gateway capability and maintain availability Produce designs for change in collaboration with the customer and Programme Manager Work daily with the Solution Owner and Engineering Lead on technical delivery tasks Support SOC and 3rd Line teams in troubleshooting incidents and resolving complex issues Assist with configuration and ongoing support of Gateway appliances and associated platforms Your Technical Background You'll bring solid hands-on experience across infrastructure and gateway environments, including: Infrastructure VMware / vSphere RHEL & Windows Server Trellix SIEM platforms Microsoft Stack Active Directory DNS RDS Networking Citrix NetScaler Wireshark Storage NetApp SAN NAS Backup technolo...

Line Infrastructure Engineer +6 months + +Hybrid in Bracknell +SC cleared role - Sole British nationals due to nature of the project +£500 - £570 a day +Inside IR35 Skills: +3rd Line support experience +VMware +Active Directory +Powershell +MOD experience +Sc clearance - m

Job Specification: Application Security Architect Location: Bracknell (with weekly travel to London and the South West) Security Clearance: Must be willing and able to undergo High-Level Security Clearance. The Role We are looking for a hands-on Application Security Architect to join our Cyber Security division. You will play a pivotal role in the delivery and maintenance of a critical Gateway solution. Reporting to the Lead Solution Architect and Engineering Lead, you will bridge the gap between high-level design and technical engineering, working closely with SME teams and 3rd line support to ensure our security commitments are met. Key Responsibilities System Evolution: Identify and implement essential changes to support the Gateway solution while ensuring constant availability. Security Design: Produce detailed designs for system changes as requested by the customer and Program Manager. Operational Support: Provide expert guidance to the SOC and 3rd line teams to troubleshoot and resolve complex security issues. Collaboration: Work directly with the Solution Owner and Engineering Lead to manage daily technical tasks and project milestones. The Individual Proactive Mindset: A self-starter capable of working independently or as part of a high-functioning team. Communicator: Strong written and verbal skills with the ability to translate technical concepts for stakeholders at all levels. Flexible: Willingness to travel within the South/South West area weekly, occasionally with limited notice. Experience: Ideally an experienced professional with a background in design and development, specifically regarding the configuration and support of Gateway technologies. Technical Experience & Knowledge We are looking for expertise in the following areas: Knowledge of Email, Chat and File standards Knowledge of File Type digital formats Knowledge of XML and JSON schema Knowledge of LDIF, Web and Chat protocols Knowledge of server/client TLS certificates Note: We value potential and transferable skills. Even if you dont meet every requirement listed, we encourage you to apply if you have a strong background in software development or IT support and a passion for cyber security. Diversity & Inclusion We are a Disability Confident Employer and are committed to creating an inclusive workplace where you can be yourself. We offer a guaranteed interview scheme for disabled applicants who meet the minimum essential criteria for this role. Recruitment Process: This process consists of a single-stage interview. TPBN1_UKTJ

Application Architect Onsite in Bracknell Eligible for DV clearance £65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer. Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: Contribute to infrastructure and Gateway design changes to maintain availability and performance Produce structured design documentation alongside the customer and Programme Manager Support architectural governance and ensure alignment to solution intent Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams Assist in maintaining secure, resilient and scalable infrastructure components across Windows and Linux environments Your technical experience; Core Infrastructure VMware / vSphere RHEL & Windows Server Microsoft Services Active Directory, including Group Policy (GPO), DNS integration Linux & Platform Engineering Experience working within Red Hat Enterprise Linux environments Ability to write scripts to automate operational or security processes Familiarity with pattern matching tech...

Application Architect Onsite in Bracknell Eligible for DV clearance £65-70K per annum + benefits package We are recruiting an Application Architect to support the ongoing evolution of a Gateway solution for a strategic UK defence customer. Working alongside senior solution leaders, you'll contribute to secure design, controlled change, and operational resilience within a mission-critical environment. This is a development opportunity for an aspiring architect looking to build design authority and architectural experience in a high-assurance setting. The Role You will: * Contribute to infrastructure and Gateway design changes to maintain availability and performance * Produce structured design documentation alongside the customer and Programme Manager * Support architectural governance and ensure alignment to solution intent * Provide technical oversight during incident troubleshooting with SOC and 3rd Line teams * Assist in maintaining secure, resilient and scalable infrastructure components Your technical experience; You should have a design and development background with exposure to secure or Gateway-based environments, including: Core Infrastructure * VMware / vSphere * RHEL & Windows Server * Trellix * SIEM Microsoft Services * Active Directory * DNS * RDS Networking * Citrix NetScaler * Wireshark Storage & Data * NetApp SAN * NAS * Backup solutions Security & Web * Gateway appliances and associated software * PKI management applications * Web applications and protocols Key Attributes * Self-motivated and comfortable operating with guidance from senior architects * Able to produce clear, structured design documentation * Strong interpersonal skills with the ability to work across engineering and operational teams * Willing to travel weekly within the South / Southwest region If you are interested in discussing this Application Architect role further, please reply back with a copy of your updated CV. JBRP1_UKTJ

Candidates should have significant experience in 3rd Line support, knowledge of VMware, Active Directory, and must be eligible for SC clearance.

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Telecom, were enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Private networks- We find the best technology, manage assets and refresh systems. With 24/7 network operations, we keep things running smoothly, while operating comprehensive network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? To deliver ITIL-aligned Capacity, Configuration and Asset Management, the role assesses the impact of all changes on the Capacity Plan and on service performance. It ensures proactive, cost-effective measures are implemented to enhance service capability. Responsibilities include producing and maintaining an up-to-date Capacity Report reflecting current and future business needs, highlighting risks and efficiencies. The role identifies, controls, records, reports, audits and verifies all service assets and configuration items, including versions and relationships. It provides guidance across the business on capacity and configuration issues and ensures service performance meets agreed targets through effective capacity and configuration management. What youll bring? Strong knowledge of Capacity Management in Transmission and IP networks, including related hardware and software, is required. The role also demands expertise in asset and configuration management across large transmission and IP environments. Experience with telecoms principles and associated hardware is essential, along with familiarity using Salesforce and CMDB tools. A solid understanding of telecommunications technologies is needed to ensure all assets are fully captured, accurately recorded, audited, and maintained in line with configuration standards. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more! Discretionary bonus scheme 25 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGROUPT INDNAT #LI-AJ2 TPBN1_UKTJ

Microsoft 365 Technical SME Location: Wokingham (3–5 days per week onsite) Contract Length: 6 months Start Date: ASAP Day Rate: £470 (Inside IR35) Our client is seeking an experienced Microsoft 365 Technical SME to provide expert technical leadership and operational support across the full Microsoft 365 ecosystem. You’ll work closely with architecture, operations, security, and business teams to ensure the effective implementation, optimisation, and ongoing management of core M365 services including Exchange Online, SharePoint Online, Teams, Entra ID, Intune, and the wider M365 security and compliance stack. This is a hands-on, high-impact role supporting a large-scale enterprise environment and acting as a senior escalation point for complex issues. Must-Have Skills & Experience • 8–10 years’ hands-on experience with Microsoft 365 in enterprise environments., • Strong expertise across: Teams, SharePoint Online, Exchange Online, OneDrive, Intune, Entra ID, M365 Security & Compliance (Purview/Defender)., • Proficient in PowerShell and automation., • Solid SMTP, mail flow, and EOP troubleshooting skills (spam/virus filtering, connectors, rules)., • Good understanding of DNS, firewalls, proxies, ports, and other M365-related network fundamentals., • Experience with SharePoint Admin and Power BI Admin., • Familiarity with Microsoft Graph / APIs / Power Platform (desirable)., • Acts as 3rd‑line SME escalation for complex M365 issues., • Skilled in configuration, monitoring, tuning, and operational support of M365 services., • Able to translate business needs into effective technical solutions., • Provides best‑practice guidance, roadmap insights, and service improvements., • Experienced in managing major incidents, escalations, and ITIL processes (especially Problem & Change Management). Good-to-Have Skills • Excellent communication and stakeholder management skills., • Ability to explain complex technical concepts simply and clearly., • Strong documentation, governance, and analytical skills., • Proactive, self-driven, and comfortable working in a rapidly evolving cloud environment. Why Join? This is an exciting opportunity to join a forward-thinking organisation with a modern cloud-first strategy. You’ll take ownership of core Microsoft 365 services that enable collaboration, security, and productivity across the entire business. If you have the required skills & experience, please apply promptly to be considered

You will also provide end-user support across all levels, from 1st through to 3rd line. We are currently recruiting for an experienced 3rd Line IT Professional to join our growing team, based in Grantham, Lincolnshire. With an expanding client portfolio, you will work as part of a dedicated technica

A leading IT support firm in Greater London seeks a 2nd/3rd Line Support Engineer to join their team. The ideal candidate will have over 2 years of experience in IT support, proficient in Microsoft Operating Systems, Active Directory, Exchange, and Office 365. This hands-on role may involve VIP tele

Owning investigation, diagnosis, and resolution of 3rd line issues. Are you a senior support engineer who enjoys being. Supporting and managing internal infrastructure alongside ad-hoc project work.

A leading IT service provider in the UK seeks a 3rd Line Cloud Engineer to support and deliver Azure platform services for enterprise customers. Key responsibilities include monitoring and optimising Azure environments, performing troubleshooting, and ensuring compliance with industry standards.

Our Client an international company a looking to recruit an Application Support Analyst with experience of 2nd and 3rd line support. Provide 2nd and 3rd line support for the Clients application portfolio. Application Support Analyst 2nd and 3rd Line.

A leading technology firm in Greater London is seeking a 3rd Line Application Support Analyst to manage escalated issues and resolve problems with critical healthcare systems built on Microsoft Azure. The ideal candidate will have experience in application support and a strong understanding of Azure

You will manage IT solutions for over 850 users, lead projects, and provide third-line support. A leading UK storage company is looking for an IT Developer to enhance their systems through software development and support.

This role is office-based 4 days a week, emphasizing hands-on involvement in support functions. A retail technology provider is seeking a Workforce IT Support Team Leader in London. You will lead a team supporting both head office and in-store tech.

This role involves providing 2nd and 3rd line support, managing application enhancements, and ensuring optimal use of SaaS platforms and Azure-hosted applications.

A leading managed service provider in Greater London is seeking a 3rd Line IT Support Engineer to join their team. The successful candidate will manage IT support duties while working closely with clients and ensuring that SLAs are met.

Required qualifications include over three years of experience in 2nd or 3rd Line Support and a valid UK driver’s license. A global recruitment partner is seeking a Site Support Engineer to play a key role in day-to-day UK operations.

As a 3rd Line - Senior Application Support Analyst, you will be responsible for supporting the 2nd Line Application Support Analysts, conducting 3rd line investigations of Problems, be involved in on going project work and feed into the implementation of DevOps practices. Senior Application Support

Responsibilities include providing 2nd/3rd line support, owning incident management, and working with developers. A leading tech firm in Greater London is seeking an experienced AMS Engineer to support critical government services. This hands-on role blends technical support with long-term applicati

Line Support Engineer with Microsoft 365, Azure, and Windows Server required by a leading IT MSP. This Central London-based IT MSP supports UK-wide clients via a 30-person Help Desk, including offshore support. Line Support Engineer, Permanent, £50k, Central London (Hybrid).

A leading telecom and technology company in Solihull seeks a 3rd Line Service Desk Engineer. You will be responsible for supporting 2nd Line Engineers and resolving complex technical issues in managed services. The role involves ensuring high client service standards and effective prioritization of

An international company is looking for an Application Support Analyst to manage 2nd and 3rd line support for their application portfolio in Peterborough. The role offers a salary range of £35K - £40K, and candidates should submit their CV in Word format along with their notice period and availabi

As a 3rd Line Service Desk Engineer, you are the point of escalation within the Support team. You support 2nd Line Engineers and deal with technical issues escalated to you. Strong technical knowledge of hardware and software troubleshooting.

The role requires at least 3 to 5 years of experience in 1st and 2nd line support, alongside strong knowledge of ITIL processes. A leading IT solutions provider in the UK is seeking an experienced Application Support Analyst to deliver effective support for the application portfolio. Responsibilitie

Support secure network operations within regulated and sensitive environments. Training and development support to keep certifications current.

Our client is looking to recruit an Azure Support Engineer to act as the main point of contact for 3rd Line Azure support, to around 200 users. Azure 3rd Line Support Engineer - Chelmsford. Azure 3rd Line Support Engineer - Chelmsford.

A recruiting partner for law enforcement is seeking an Applications Specialist to provide technical support for business applications.

Act as the escalation point for complex issues from the 2nd Line support team. Use remote monitoring and support tools to diagnose and fix technical issues. Share knowledge and solutions with the wider support team.

Escalate and resolve complex 3rd-line issues across infrastructure, networking, and cloud. Funded social events, referral bonuses, and ongoing recognition through quarterly awards. If you’re a hands‑on IT Support and Infrastructure specialist with a passion for networking, problem‑solving, and

A healthcare technology firm in the United Kingdom is seeking an Application/Technical Support Analyst to provide technical support and resolve application issues. Responsibilities include handling SQL queries, providing support across multiple lines, and ensuring smooth software delivery in clinica

This is a 2nd / 3rd Line Support Engineer. The ideal 2nd / 3rd Line Engineer applicant will have atleast 2 years support experience with the following skill sets:. They are currently seeking a 2nd/ 3rd Line support Engineer to compliment their existing team.

The role involves client-facing support, 3rd line troubleshooting, and project work involving Office 365, Azure AD, VMware/Hyper V, Windows Server 2016-2022, SQL, Cisco, Active Directory, Power BI, and scripting. Line IT Support Engineer – MSP – £45K. Key responsibilities include providing tech

Proven experience working in 1 and 2 line support role. Provide 2 and 3 line support for the Company application portfolio. Reporting to the IT Service Delivery Manager, the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Applicatio

This role involves managing 2nd and 3rd Line support requests autonomously while making contributions to ongoing projects. Candidates should have a proven track record in IT Support and a solid understanding of Microsoft tools such as Windows Server and Active Directory. A leading recruitment firm i

The role involves conducting 3rd line investigations and supporting 2nd Line Analysts. A leading financial services challenger in the UK seeks a Senior Application Support Analyst to enhance their application support team. Join a forward-thinking team driving innovation in digital services.

This would be a brilliant fit for someone with proven 2nd and 3rd Line Support skills and a strong grasp of Windows offerings, looking to move into a growing firm with great projects in the pipeline, a range of incentives (including bonuses, flexible working, private healthcare, recognition rewards,

As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom Scottish? Actually you will settle: As a 3rd Line Application Support Analyst, you will manage escalated issues and resolve problems with critical custom healthcare systems built on

Responsibilities include support for customers using their various enterprise software products, with an office-based schedule, Monday to Friday. A leading software house is seeking a Software Support Engineer to join their busy team in the Leicestershire area.

We are looking for enthusiastic, passionate 3rd Line IT Support Engineer to join a forward thinking and growing MSP. Line IT Support Engineer duties within a MSP environment; liaising with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met. Apply now for immediate consider

Line IT Support EngineerOur client is seeking a 3rd Line IT Support Engineer to join their team and play a key role in keeping our systems running smoothly and delivering on a number of interesting projects, network refresh, ERP implementation, on-premise to cloud transformation and the integration

Providing Third Line support responding to support queries and escalations from more junior members of staff across all customer sites. Established and trusted IT Managed Services company have an urgent requirement for a number of experienced customer focused Third Line IT Support Engineers to join