Account Manager
hace 1 mes
London
About Us A dynamic property services company in Camberwell, delivering high-quality repair and maintenance services to social housing, local councils and private residential customers across London. They pride themselves on professionalism, reliability, and excellent customer service. Role Overview The Account Manager will manage customer relationships, coordinate engineers’ schedules, and ensure smooth operational and financial processes. This is a fast-paced, office-based role suited to someone commercially driven and highly organized. Key Responsibilities · Manage work orders/jobs from start to finish. · Respond to enquiries and convert leads into confirmed jobs. · Book jobs efficiently into engineers’ diaries and coordinate scheduling. · Maintain strong customer relationships and deliver excellent service. · Issue invoices and ensure payment is received for completed works. · Maintain accurate CRM and administrative records. Skills & Experience Required · Experience in account management, sales, or business development. · Strong communication and negotiation skills. · Highly organized with strong administrative ability. · Confident using CRM systems and Microsoft Office. · Target-driven and commercially aware. · Experience within property services (desirable).