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• Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements, • Controlling all daily activities such as pick up times flight coordinator log sheet check sheets and delivery notes are checked and updated, • Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes SPMLs requests etc. Controlling the truck after offloading matching amount of loaded and offloaded carts, • Ensuring final checking of correct packing by sealing trolleys prior to leaving site, • Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts, • Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct, • Ensuring operations adhere to all SOPs and ALL relevant Critical Control Points Health and Safety Food safety and all legal requirements, • Defining systems of working to ensure quality of product problems are resolved with solutions and continuous improvement initiatives are instigated, • Providing reports on productivity and other performance indicators to management, • Driving success by proactively managing team performance provide development and succession planning opportunities Qualifications : • A valid full UK driving license is essential for this position particularly for operating manual vehicles., • Strong customer service skills dedication to excellence and strong work ethic., • Strong organizational analytical and communication skills required., • Excellent time management and attention to detail skills required., • Strong problem solving skills and ability to handle multiple tasks., • Confident working in a team, • Flexibility in regards to your work availability is essential as the Operation run 7 days a week including evenings weekends and public holidays., • Right to work in the UK Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • Competitive salary, • Shift pattern: 17:00 - 23:00, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Part-time Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Department / Functional Area: Operations Experience: years Vacancy: 1

Senior Power Platform Business Analyst 60k-75k base up to 25% bonus 4k travel allowance more! Hybrid 3 Days a Week - London Based Edge Tech is proud to be partnered with a leading international airport that facilitates over 450000 flights annually and serves millions of passengers from across the globe. With a legacy spanning over 75 years our client is renowned for transforming air travel through continuous innovation operational excellence and a steadfast commitment to creating seamless stress-free passenger experiences. As part of their ongoing digital transformation and automation strategy they are seeking a Senior Business Analyst to join their high-performing Centre of Excellence (CoE). This is a unique opportunity to take a strategic leadership role in an ambitious organisation at the forefront of Intelligent Automation looking to transform the organisation through the use of Power Platform. You will own all business analysis activities relating to Power Platform across the business. Youll lead and mentor a Business Analyst guiding the successful delivery of key initiatives while driving best practices across the practice. Youll build strong relationships with senior stakeholders aligning business goals with Intelligent automation solutions. As part of the CoE youll support a pipeline of automation projects and play a key role in shaping the future of intelligent automation across a complex multi-site environment. Key Requirements: • 3 years experience with Microsoft Power Platform including involvement in large-scale automation projects., • A strong background in business analysis within complex multi-site organisational settings., • Skilled at navigating shifting priorities while delivering impactful solutions that align with business objectives., • Excellent stakeholder engagement and influencing skills particularly at the senior leadership level. Apply now this is an exciting opportunity that wont be around for long! Required Experience: Senior IC Key Skills SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,Business requirements,JD Edwards,SDLC,Systems Analysis,Data Analysis Skills Employment Type : Full-Time Experience: years Vacancy: 1

As Transport Operations Manager you are responsible for the day to day managing of all transportation matters within DO & CO. This includes managing members the transport department that includes landside and airside supervisors support staff drivers and loaders. Overseeing the operational planning of flight and people schedules and managing the live airside and operation. Through strong communication you will ensure all members of the transport team are aware of the expectations of their role and how to operate safely airside. You will play a major part in supporting the DO & CO family to deliver exceptional food and service maintaining the high reputation of DO & CO with our partners. • Day to day managing of all people management processes for the Transport department both airside & landside, • Collaborating with other internal departments to ensure that flights are serviced on time in a safe and efficient manner. Ensure success is not limited to your department., • Operational point of contact for external stakeholders such airline clients and airport contacts., • Taking the lead with confidence and being dependable during times of disruption., • Motivating the team and providing direction and guidance to Supervisors Support team driver and loaders on shift., • Managing reporting and implementing any changes as required to ensure DO & CO is compliant with the regulations relating to airside and landside operations., • Having the composure and ability to adapt to stressful situations and deal with any emergencies or last-minute changes to scheduled flight operations., • Taking the initiative to create and maintain an environment of continuous improvement and positivity., • You will be precise and have great attention to detail when recording and completing paperwork as well as ensuring all records are up to date., • Maintaining the DO & CO high standards by ensuring airside and landside deliveries are on time and in accordance with airline and airport safety standards., • Maintaining good working relationships with all DO & CO family members as well as our partners vendors and other stakeholders., • Contributing to the teams successes in periods of disruption or where required due to heavy workload., • Ensuring all aspects of the operation are assessed and all members of the department consider DO & CO a safe place to work., • Taking responsibility for all your actions support your team and celebrate successes as a family Qualifications : • You are a role model leading by example ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality, • Passion and motivation for delivering high levels of safety and service standards., • Well presented professional individual with a can-do positive attitude that indulges in team success, • Build strong relationships with colleagues mentoring and motivating creating a team spirit encouraging them to be at their best, • Strong dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment, • You are a clear and engaging communicator strong verbal and written English and will use a variety of methods to keep the team well informed on all important matters, • Flexible in the way you think making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family, • Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations, • Approachable leader that the large DO & CO Family can depend on and trust, • With your guidance your department will always remain a safe place to work and operate, • You must have previous experience in Operations Management role., • You must have a clean 5-year checkable history due to working in a restricted zone of an airport Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • Competitive salary, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Full-time Key Skills Endpoint Security,Fitness,Accomodation,ABAP,Import & Export,Data Analysis Department / Functional Area: Transportation Experience: years Vacancy: 1

The Lounge Senior Supervisor will be responsible for the day to day running of the operation of the Qatar Lounge at Heathrow Airport. You will be responsible for managing the execution direction and coordination of all lounge operating procedures. This can include but not be limited to organizing schedules liaising with other departments and suppliers. As the Lounge Senior Supervisor you will ensure staff are aware of the role expectations and what their duty entails. You will play a major part in supporting leading and delivering exceptional food and service maintaining the high reputation of DO & CO with our partners. You will always aim to be a great leader enjoy taking full responsibility for your actions and encourage team success. We are looking for someone who is good at building great partnerships with our client Qatar Management Team on site and DO & CO family at our DO & CO unit. • To supervise lounge staff and ensure that they provide high quality products and service to passengers while being the main point of reference for Qatar staff as well as guests in the event of remarks suggestions and complaints, • To take ownership on your shift to ensure the staff keep the lounge well-stocked and clean in line with specification, • Deliver excellent customer service with an in-depth knowledge of our products and services, • Grooming as per standard wearing your uniform with pride. Engaging with guests and ready to go the extra mile with a smile. Proactive and professional when taking food orders and serving food/beverages. Assisting with any ad-hoc duties when required, • Plan manage lead deliver and present the food and beverages as per the food specification, • Manage and lead the Lounge team which will include Lounge Hosts Lounge Front of House and Lounge Chefs., • Supervise the work completed to operate the lounge, • Ensure the quality of food guest services. Hygiene cleanliness and tidiness of all service areas achieve customer satisfaction, • Support the Qatar Lounge Manager with staff performance through regular one to one meetings and appraisals, • Taking responsibility for all your actions support your team and celebrate successes as a family, • Check with passengers to ensure that they are enjoying their meals and immediately follow up on any issues queries or complaints, • Describe and recommend wines and spirits to passengers, • Anticipate customers needs by proposing additional meals or drinks, • Check preparations for the next day by the end of the night shift and instruct the team to do additional tasks in case the preparations do not meet the requirements, • Coordinate and plan production to ensure a full buffet throughout the day but avoid wastage at the end of he day by over-production, • Communicating with staff regarding shift plan changes or extended work hours due to flight delays, • Write an informative shift report at the end of each shift summarizing important events and occurrences during the shift, • Submit any other necessary paperwork to Qatar or DO & CO contacts on a daily basis as instructed by the Lounge Manager, • To uphold all Health and Safety EHO accident reporting and other mandatory training schedules are fully adhered to and records completed are up to date, • To be responsive to and organize roster changes communicating any changes to the relevant staff in a timely manner appropriately and updating payroll as required, • Willingness to help other team members wherever possible and to understand the flexibility required when business levels peak, • To undertake any reasonable requests made of you by the company including flexibility in hours location and responsibilities Qualifications : • Must have previous experience in a similar role, • Passion for food and motivation to deliver exceptional service, • Well presented professional individual with a can-do positive attitude that indulges in team success, • Strong dependable leader that will happily join and assist the team to maintain the high DO & CO standards at any given moment, • You will be someone with great communication skills written and verbal English and works well in a team while being ready to roll up your sleeves and do what is needed to give our partners great service, • Flexible in the way you think making decisions efficiently and handing change to ensure everything we do is right for our partners and the DO & CO family, • Energy and drive to deliver results beyond expectations and have a problem-solving mentality, • Flexibility in regards to your work availability is essential as the Lounge operates 7 days a week including evenings weekends and public holidays., • Right to work in the UK Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • Competitive salary, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Full-time Key Skills Culinary Experience,Restaurant Experience,Food Preparation Experience,Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Barista Experience,Bartending,POS,10 Key Calculator Experience: years Vacancy: 1

The Lounge Housekeeper Supervisor will oversee the cleanliness and maintenance of our exclusive Lounge at Heathrow Airport. The ideal candidate will be responsible for leading a team of housekeepers ensuring the highest standards of cleanliness and hygiene are maintained to provide our guests with a welcoming and comfortable environment. What will you be doing • Supervise train and motivate a team of housekeepers ensuring they perform their duties efficiently and adhere to company standards., • Establish and enforce cleaning protocols and standards to ensure that all areas of the lounge including seating areas restrooms and dining areas are kept clean and well-maintained., • Monitor and manage cleaning supplies and equipment ensuring that the team is well-equipped to perform their duties. Order supplies as necessary., • Ensure a high level of guest satisfaction by responding promptly to guest inquiries and concerns regarding cleanliness and service., • Conduct regular inspections of the lounge to ensure compliance with cleanliness and hygiene standards providing feedback and coaching to team members when necessary., • Create and manage staff schedules to ensure adequate coverage during peak times while also considering employee availability and preferences., • Ensure that all cleaning practices comply with health and safety regulations including proper handling and disposal of cleaning chemicals., • Maintain records of cleaning activities staff performance and supply inventory and report to the Lounge Manager on a regular basis., • Work closely with other departments such as food and beverage and front-of-house staff to ensure a seamless guest experience. Qualifications : • Previous experience in a housekeeping or cleaning supervisory role preferably in a hospitality or airport environment., • Expertise in training staff on cleaning procedures safety protocols and customer service standards to enhance team performance., • Proficient in managing cleaning supplies and equipment inventory including ordering and tracking usage to ensure efficiency and cost-effectiveness., • Strong focus on guest satisfaction with the ability to address complaints and feedback in a professional and timely manner., • Excellent attention to detail and a commitment to maintaining high standards of cleanliness., • Good communication skills both verbal and written., • Ability to work in a fast-paced environment and manage multiple priorities., • Knowledge of health and safety regulations related to cleaning and housekeeping., • Flexibility to work varied shifts including weekends and holidays. Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • Competitive salary, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Full-time Key Skills Computer Hardware,Computer Data Entry,Asset Management,Administration Support,ACCA,Content Management Experience: years Vacancy: 1

• Being a role model to ensure the exceptional DO & CO quality is delivered on time at Heathrow Airport with maximum efficiency in accordance with customer requirements, • Controlling all daily activities such as pick up times flight coordinator log sheet check sheets and delivery notes are checked and updated, • Preparing adequate handover to crew by submitting all paperwork (delivery notes) brief on menu changes SPMLs requests etc. Controlling the truck after offloading matching amount of loaded and offloaded carts, • Ensuring final checking of correct packing by sealing trolleys prior to leaving site, • Working closely with Transport and Dispatch department to ensure smooth and efficient delivery of goods to aircrafts, • Representing DO & CO on a daily basis with all external/ internal communication with our customers. You will be communicating and working closely with crew members on aircrafts to confirm all delivered goods are correct, • Ensuring operations adhere to all SOPs and ALL relevant Critical Control Points Health and Safety Food safety and all legal requirements, • Defining systems of working to ensure quality of product problems are resolved with solutions and continuous improvement initiatives are instigated, • Providing reports on productivity and other performance indicators to management, • Driving success by proactively managing team performance provide development and succession planning opportunities Qualifications : • A valid full UK driving license is essential for this position particularly for operating manual vehicles., • Strong customer service skills dedication to excellence and strong work ethic., • Strong organizational analytical and communication skills required., • Excellent time management and attention to detail skills required., • Strong problem solving skills and ability to handle multiple tasks., • Confident working in a team, • Flexibility in regards to your work availability is essential as the Operation run 7 days a week including evenings weekends and public holidays., • Right to work in the UK Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • Competitive Salary, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Full-time Key Skills Hotel Reception,General Services,Advocacy,Hibernate,Actuary,Accident Investigation Department / Functional Area: Operations Experience: years Vacancy: 1

Strong culinary ability by preparing and plating of all food items and you will be handling the la carte food preparation for the Lounge at Heathrow Airport. You will need to have a strong knowledge of food hygiene and safety and always maintaining a clean and safe kitchen including completing all HACCP requirements in your daily your role you will handling Halal meat so its important that you understand the Halal preparation requirements. Also you will need to have a positive approach with all service staff and lounge management and the ability to supervise the Commis and Kitchen Stewards. • Always Ensuring food safety and hygiene, • Preparation and plating of all food items as per agreed menu specifications, • Ensuring that all kitchen equipment is used as per Standard Operating Procedures and agreed specifications, • Ensuring portion control is followed as per the client standards and agreed menu specifications, • Monitoring and maintaining expiry/use by dates of all food items so that all items offered to passengers are well within expiry, • Daily orders of food requirements for the next food service period, • Avoiding wastage of food and beverages through effective requisitions, • Maintaining kitchen cleanliness together with the stewarding staff to ensure that all aspects of food hygiene are a top priority, • Maintaining fridge temperatures monitoring food labels and all other food safety systems stipulated by the Service Provider, • Items on the agreed food menus that are unavailable are communicated to the service team promptly, • Play an active role in keeping the whole kitchen environment up to a high level of kitchen hygiene Qualifications : • Previous experience as a Chef De Partie working on multiple sections, • Airline catering would be fantastic although not essential, • Proficiency in various cooking methods and techniques including grilling roasting and sauting., • Ability to plate dishes attractively and maintain high standards of presentation., • Skills in creating and modifying menus to suit seasonal ingredients and customer preferences., • Knowledge of accommodating dietary restrictions and preferences such as vegetarian vegan gluten-free and allergen-aware cooking., • Skills in maintaining inventory levels ordering supplies and minimising waste., • Ability to work under pressure and manage multiple tasks simultaneously especially during peak hours., • Ability to maintain a clean and organized kitchen environment., • Strong interpersonal skills for working collaboratively with other chefs and kitchen staff., • Ability to communicate effectively with team members and front-of-house staff., • Understanding of how to meet guests expectations and enhance their experience in the lounge. Additional Information : We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team you will have access to a range of benefits including: • 31000.00 per year, • Enjoy perks by referring your friends through our Refer a Friend Scheme, • Save money and time with On-Site Free Meals, • Expand your skills and knowledge through our in-house training opportunities., • A business where you can have a real impact were not afraid of new ideas!, • Genuine career development opportunities both nationally and internationally #docolondon Remote Work : No Employment Type : Full-time Key Skills Abinitio,Cooking,Consumer Durables,Interior Fit-Out,IT System Administration,ITI Experience: years Vacancy: 1

Head of Design Location: London Heathrow Working Environment: On-site/hybrid Pay type: Competitive daily pay rate Our Client One of the world's largest airline groups, with a fleet of over 500 aircraft flying to more than 250 destinations. A company who are committed to providing exceptional service and creating memorable experiences for their passengers. The Role Hays are recruiting for an exciting opportunity for a Head of Design to join our client on a short temporary assignment for an approximate duration of 6 months. Take the lead in shaping the brand’s visual identity across every customer interaction and driving consistency, creativity, and long-term brand distinction. • Leads the creative direction of the brand through the customer experience by developing the design blueprint and applying it across all design programmes., • Develops end to end creative direction for the customer experience and ensures consistent application across all customer and brand touchpoints (marketing communications, pre-travel, airport ground, lounge, aircraft cabin and back office), • Leads design workstreams across key customer programmes e.g. cabin/seat development programmes, new lounges, airport customer experience, onboard soft product (bedding, amenity kits, menus), onboard digital experience., • Develops the global brand identity – logo, livery, typeface etc, including consistent application across all touchpoints, working in collaboration with the Brand team, • Leads Creative Studio to develop high quality content for multiple business areas that will strengthen brand and colleague narrative and drive greater efficiencies through in-house model, • Creates the design blueprint and ensures it continuously reflects the overall brand direction and customer strategy, • Oversees design budget, making appropriate commercial decisions to balance in-house vs outsourced activity to deliver the best value, • Holds senior relationships with design suppliers, driving best value for money through effective supplier selection and management., • Seeks to continuously improve design best practice through external network and industry knowledge Skills and Qualifications: • Educated to degree level or equivalent, • Experience in a creative or design role for a customer-facing organisation (essential), • Experience in end-to-end physical and digital creative development, • Brand, design or marketing qualification, • Experienced people manager, • Can translate a brand strategy into a compelling, consistent design which drives brand recognition and commercial results., • Can draw insight and inspiration from external and internal sources to deliver market-leading creative design, • Commercially astute, able to understand the true value of in-house vs agency development to deliver the best outcomes, • Displays & role models inspiring and supportive leadership skills & behaviours, • Role models excellent people management, • Strong communication, negotiation and influencing skills, • Emotionally resilient, reacts positively to change and will challenge the status quo, • Strong people manager, able to lead high performing teams in line with people management best practice, • Ability to review design proposals and give appropriate creative and design feedback direction Benefits: • Competitive day rate, • Hybrid working., • Flexibility with start/finish times What next? If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

As a HGV Class 2 Driver your duties will include: • Driving HGV 2 vehicles within Heathrow Airport (Airside driving training provided). Are you a newly qualified HGV Class 2 driver looking for your big break? We are offering a fantastic opportunity to kickstart your career in cargo industry!