Systems and Innovation Manager
10 days ago
Liverpool
Systems and Innovation Manager Location: Agile hybrid working/Liverpool L3 Salary: £56,100 • 35 hours Team: Insight & Group Services We’re recruiting a Systems and Innovation Manager to lead the development, optimisation and innovation of Prima’s business systems. This is a key role driving efficiency, improving user experience and ensuring our digital platforms are fit for the future. You’ll oversee our core applications, guide the Innovation Team, and work across the organisation to deliver high-quality solutions that support customers, colleagues and wider business goals. What you’ll be doing: • Leading the implementation, development and ongoing enhancement of our business systems, • Driving innovation and best-practice approaches, testing and embedding new ideas, • Managing third-party system integrations, supplier relationships and software contracts, • Designing workflows automations and process re-engineering, • Overseeing systems-related projects from concept to delivery system documentation and user training, • Acting as the highest point of escalation for complex system issues This role works hands-on with a modern technical stack and a broad mix of integration and analytics tools, including: • Microsoft Power Platform – Power Apps, Power Automate, Logic Apps, • Azure Data Flow and cloud-based automation, • SSMS, SQL, data warehousing and reporting, • System testing and validation, • API integrations using multiple authentication models, • Automation tools and system-to-system workflow design, • Third-party system integrations across the organisation, • Problem-solving, root-cause analysis and complex troubleshooting, • Housing Management Systems, • Case management processes, • Repairs and asset management systems and workflows We’re looking for someone with: • Strong background in business systems and system implementations, • Technical expertise across SQL, SSIS, APIs, cloud technologies and workflow automation, • Excellent communication skills with the ability to translate technical detail into business language, • Proven project management experience, • A proactive, analytical and improvement-focused mindset This is a fantastic opportunity to shape Prima Group’s digital future, lead a talented team, and deliver real innovation across the organisation. Apply today and help us deliver smarter systems, better experiences and a more efficient way of working. We will review applications as they come in and may close the advert early, so we encourage early applications