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Business Development Associate (Career Pathway Role) Location: Scunthorpe, with travel to customers. (Hybrid after successful completion of probationary period). Reports to: Commercial Manager Working arrangements: Full time / 35 hours pw role. Company Overview The HBP Group is the number one choice for many businesses across the UK looking for reliable, award winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market leading products and services to streamline complex business processes and increase efficiency. We have 5 offices including our head office in Scunthorpe, an office in Hull, another office in Peterborough and a further one in both Hampshire and Cornwall. The Role This role marks the start of a structured career pathway, designed to develop you into a confident and commercially capable Business Development professional, one who plays a direct role in delivering an effortless, reassuring, and insight led customer experience. In these early stages (first 12 months), your focus will be on building and nurturing relationships with existing customers, ensuring every interaction feels smooth, supportive, and easy for the client. You will learn how to simplify complexity, communicate clearly, and guide customers confidently through decisions… all key principles of the effortless experience. During this initial stage, you will: • Build strategic relationships grounded in trust and simplicity., • Deliver insight led conversations that help customers avoid friction and make informed choices., • Identify solutions that are operationally and financially viable., • Ensure proposals and communications are clear, concise, and customer friendly., • Support and deliver customer renewals in a way that feels straightforward and transparent., • Apply Challenger techniques to create value while maintaining an easy, constructive customer journey. As you progress, your role broadens into full Business Development responsibilities, where you will continue to champion our vision of changing the relationship our customers have with technology by making every experience intuitive, seamless, and frustration free. What We’re Looking for in the Successful Candidate We are seeking someone who is curious, commercially aware, and passionate about technology… especially ERP (Enterprise Resource Planning) solutions, such as Microsoft Dynamics or Sage Intacct, and how these systems help organisations streamline processes, improve efficiency, and operate more effectively. You may come from a technical background, such as: • IT Manager, • Professional Services Engineer, • Service Desk Analyst, • Systems Administrator, • Technical Support Specialist Or you may come from a finance or accounts background, such as: • Accounts Assistant, • Finance Administrator, • AAT Level 3 (or equivalent experience) Whether your experience is technical or operational, you should be excited about helping customers navigate challenges, simplify their processes, and make confident decisions using modern business solutions like ERP systems. The ideal candidate will: • Have a genuine passion for technology and ERP solutions, • Be comfortable building relationships with stakeholders at all levels., • Bring a confident, proactive approach to customer conversations., • Be an excellent communicator able to explain complex topics clearly and simply., • Love solving problems and reducing friction for others., • Naturally deliver a calm, supportive, and effortless customer experience., • Be organised, motivated, and ready to grow into a senior commercial role as part of our structured career pathway. If you enjoy helping people, thrive on understanding how systems and processes work, and take pride in making complexity feel simple, this is the perfect opportunity to launch your commercial career. Key Responsibilities (First 12 Months) Account Management Cultivate strong, trust-based client relationships that feel supported and effortless. Meet or exceed monthly sales targets while championing a smooth customer experience. Sales Strategy & Insight Delivery Use Challenger insights to guide clients effectively delivering clarity, simplifying decisions, and helping them avoid unnecessary effort. Team Collaboration Work with internal teams to ensure proposals are technically sound, commercially aligned, and easy for customers to understand and progress. CRM Management Maintain accurate CRM records to support transparency and prevent unnecessary customer effort caused by missing or unclear information. Renewal Success Lead renewal discussions for key clients, ensuring the renewal process is simple, predictable, and easy for customers to move through. Service Delivery Manage service escalations with urgency and empathy, ensuring customers feel heard and supported with minimal effort required on their part. Account Ownership Take ownership of Gold Accounts (and others as assigned), ensuring proactive communication and high-quality, frictionless customer experiences. Role Overview (Future Scope… Year 2 and Beyond) As you develop, your scope will expand to include: • Generating new business and converting prospective clients., • Leading high impact commercial engagements., • Positioning our services with clarity and confidence., • Driving long term customer success through effortless CEX., • Representing our values and helping transform how customers experience technology. Salary & Package Salary: £30,000 – £40,000 per annum, depending on experience. Your reward structure grows with your development: • Year 1: Eligibility for our Sales Bonus Scheme, reflecting performance in relationship-building, renewals, and effortless CX delivery., • In addition - Year 2 onwards: Eligibility for our Commission Scheme, recognising your expanded commercial contribution. Why work for us? Here at the HBP Group we are passionate about our business and our customers, and believe our people are our most asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience. We are committed to being a truly great place to work. As an accredited Living Wage Foundation employer, we proudly pay the Real Living Wage and are working towards earning Best Companies 3 Star “World Class employer to work for” accreditation in the future. That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive. That’s why we are looking for people who are passionate, trustworthy, and forward-thinking to join our team. Here are some of the fantastic benefits we offer and our people love: • 36 days of holiday (28 days plus bank holidays), pro-rated for part-time employees., • Option to sell back holiday *, • Salary Sacrifice Pension Scheme and a range of additional salary sacrifice options, including Electric/Hybrid Car, Bike to Work, and Childcare schemes*., • Enhanced family-friendly leave, including Maternity Pay*, Paternity Pay*, and our compassionate “Time to Say Goodbye” bereavement leave”., • Mid Year and Year End Appreciation Parties, themed office days (yes, even Pancake Day!), and fundraising events supporting our chosen charities., • A friendly, inclusive working environment ... we genuinely are a great bunch., • Free lunches and summer BBQs., • Quarterly Rise & Shine breakfast events to bring the team together., • Casual business dress code, with the option to choose from our free workwear wardrobe., • Christmas Thank You Bonus*., • Structured support and guidance from day one, including tailored training plans to help you succeed., • On site parking for convenience. Closing Date: 20th February 2026 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.

This position would suit an established Associate Director or a highly experienced Principal Mechanical Engineer who is ready to step into a leadership role within a growing consultancy. Mechanical Associate Director – Building Services. An established and fast-growing Building Services consultanc

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The Graduate Engineer will initially be exposed to all products technologies and disciplines from the MCU application engineering department gaining a broad range of experience and skills through collaboration with the senior engineers whilst identifying and developing an application area specialism

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We are seeking a full-time Chartered Engineer with a strong technical background to support delivery of structural engineering projects within the nuclear sector. The role will involve hands-on engineering design, analysis and technical assurance, working as part of multidisciplinary teams to delive

To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Mechanical Engineer to join their team. You would be joining a strong, established team of around 50 members across BIM, Building Physics and Design, where each individual showcases ha

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To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Electrical Engineer to join their team. You would be joining a strong, established team of around 50 members across BIM, Building Physics and Design, where each individual showcases ha

The Associate Engineer will play a key role in shaping technical delivery within a highly regulated industry, working closely with clients, stakeholders and multidisciplinary teams to deliver safe, high-quality and compliant engineering solutions. We are seeking a full-time Associate Engineer with a

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

We are seeking a full-time Chartered Engineer with a strong technical background to support delivery of structural engineering projects within the nuclear sector. The role will involve hands-on engineering design, analysis and technical assurance, working as part of multidisciplinary teams to delive

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

We are looking for an Associate Software Engineer to join the team at X-on in Melton, Woodbridge.

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Mechanical Engineer to join their team. You would be joining a strong, established team of around 50 members across BIM, Building Physics and Design, where each individual showcases ha

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

This is a rare senior appointment for a Chartered Fire Engineer ready to step into a leadership role with real responsibility and influence. A replacement position within an established and growing specialist division, where your expertise will set standards, guide people and shape how complex fire

To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Electrical Engineer to join their team. You would be joining a strong, established team of around 50 members across BIM, Building Physics and Design, where each individual showcases ha

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

This is a great opportunity for an experienced Transport Engineer to join an established yet growing consultancy, where you will have the opportunity to make your mark instantly and start building a successful team as you can continue to progress both professionally and technically. Are you an exper

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

The KTP aims to transform CARA_EPS into a data-driven retrofit company, positioning them the preferred partner for housing associations in their retrofit programs.The project aims to develop an integrated digital asset management (DAM) platform to address issues of unreliable property data and poor

Gain a high-level detailed knowledge of hardware and software to consult in feature availability and performance with test engineers, desig.

To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Electrical Engineer to join their team. You would be joining a strong, established team of around 50 members across BIM, Building Physics and Design, where each individual showcases ha

The Associate Engineer will play a key role in shaping technical delivery within a highly regulated industry, working closely with clients, stakeholders and multidisciplinary teams to deliver safe, high-quality and compliant engineering solutions. We are seeking a full-time Associate Engineer with a

Associate Structural Engineer A leading and expanding multidisciplinary construction consultancy are now seeking a dedicated, detail orientated and client facing Associate Structural Engineer to assist them with leading projects, being the main point of contact for key clients and developing the s

We are seeking a full-time Chartered Engineer with a strong technical background to support delivery of structural engineering projects within the nuclear sector. This role is suited to an experienced engineer who wishes to remain primarily focused on technical excellence, complex problem-solving an

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As we win new work our workload increases, which means we have an exciting opportunity to join our established Belfast Engineering team.

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Associate Structural Engineer (Civils)Leicester, England£60,000 - £70,000 + Training + Progression + Pension + Employee Benefits + Chartership MentoringAre you an Associate Structural Engineer or similar with a background in the Civil/Structural Engineering industry or a related field, looking to

You are an accomplished Python developer, you know your way around APIs, have a strong handle on supporting or configuring SaaS solutions and you thrive on customer interaction.Are you ready to make your mark on future-proof software?We are Preservica and our groundbreaking active digital preservati

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Position: Associate Structural Engineer Salary: Up to £60,000 Location: Gloucester Our client who are a nationwide Civil and Structural Engineering Consultancy are looking for an Associate Structural Engineer, with experience working on multi-disciplinary projects. The Associate Structural Engine

Are you an experienced Electrical Engineer ready to take the next step into a leadership position? Were working with a highly respected building services consultancy seeking an Electrical Associate to join their Glasgow office.

Your new company We are working with a well-established and growing multidisciplinary consultancy that has recently expanded into the West Midlands.Their Building Services division delivers high-quality, sustainable solutions across sectors including commercial, residential, education, healthcare, a

Youll be the day-to-day technical lead for Civil Engineering, mentoring talented apprentices, graduates and engineers.

To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Mechanical.

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To kickstart 2026 they are introducing Data Centre work and they are looking for a Senior/ Principal/ Associate/ AD Electrical.

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Wintel & VM System Administrator.Location: Manchester - 5 days on site is required.At DXC Technology, delivering excellence for our customers and colleagues is more than just a motto, it's something we strive towards constantly through our work.Every day we deliver mission critical services in a sec