Airport Operations Manager
1 day ago
Belfast
Airport Operations Manager Location: Belfast International Airport (Northern Ireland) Salary: £60,000 – £70,000 per annum + benefits Working Format: Monday – Friday onsite Start date: Immediately We are seeking an experienced Airport Operations Manager to oversee and coordinate the security operations at Belfast International Airport. This is a senior leadership role responsible for the operational, administrative, commercial, financial and human resource aspects of the airport security operation, ensuring compliance with CAA regulations and client requirements. You will lead a dedicated site team, drive operational excellence, maintain compliance standards, and act as the primary point of contact for client interactions, reporting, and performance assurance. Key Responsibilities: • Lead, coach, and develop the airport security team, driving operational efficiency and high standards of service., • Manage operational strategy, goal setting, staffing, and scheduling across all security functions (CSA, OOG, HBS, CP1)., • Oversee SOP implementation, operational change control, and internal communications., • Manage and respond to internal and external complaints promptly and professionally., • Monitor aviation security compliance standards, operational performance, and KPIs., • Analyse operational data, identify trends, and implement continuous improvement strategies., • Provide guidance to the Training Team and HR Advisor to implement site-specific instructions., • Lead recruitment, succession planning, performance evaluations, and HR processes in line with company policy., • Manage budgets, P&L, accurate site billing, and cost-effective resource allocation., • Maintain a strong focus on health, safety, and risk management, promoting a safety-first culture., • Build and maintain strong client relationships, attending meetings and providing sector expertise. Key Requirements: • ASM qualification, • Ideally 3 years’ aviation experience, • Excellent leadership, coaching, and team development skills., • Strong communication skills, with the ability to produce clear reports and present confidently., • IT literacy and the ability to work effectively under pressure., • Commitment to delivering exceptional customer service and maintaining high professional standards. Benefits: • Annual leave entitlement: 5.6 weeks, • Lifestyle benefits: mortgage and financial advice, shopping vouchers, employee referral schemes, • Learning & Development opportunities: eLearning, on-site training, apprenticeships, and in-house courses, • Health & Wellbeing: life assurance, mental health support, online GP services for you and dependents, • Financial support, retail discounts, and participation in the Cycle to Work scheme Additional Information: • Onboarding timeline varies depending on location (UK mainland CTC checks: 2–4 weeks; NI: up to 3 months)., • Pre-employment checks: 5-year work history, references, right-to-work documentation, and DBS/CTC checks.