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Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us. About the role At Veeam, Systems Engineers work closely with field sales teams and help to evangelize our product offerings to our partners, resellers and end users. Grow along with Veeam while gaining valuable experience in the hottest area within IT today. These positions require travel within the region of responsibility, which for this role is London and the south. What you'll do • Engage with end users and Veeam partners to establish and translate business objectives into technical requirements., • Create content and deliver presentation and demonstrations to varying numbers and levels of decision makers, virtually and in person., • Manage the technical evaluation stage of the sales process as a main technical advisor for Veeam solutions., • Providing pre-sales assistance to customers as they evaluate Veeam software (i.e. POCs, Hands-on Labs, Bootcamps)., • Record and maintain accurate and up-to-date details of customer and partner engagement activities on the CRM platform (Salesforce), • Working closely with Veeam’s value-added resellers on training, joint meetings and building relationships., • Support lead generation activities such as events, webinars, user groups, etc., • Working closely with Veeam Product Development and Engineering to provide customer feedback., • Active participation and collaboration with cross functional teams on various strategic initiatives that increases efficiencies and add long term value to the company (i.e. TCO & ROI calculators, hands-on-labs). What you'll bring • Demonstrable experience working in a pre-sales role in IT., • Prior experience using or deploying Veeam solutions., • VMCE certification would be very advantageous; all SEs can obtain VMCE and VMCA certifications once in the role., • Have deep experience with virtualization technologies (VMware vSphere, Microsoft Hyper-V, Nutanix AHV), and associated technologies (SANs, hyper-converged storage, networking)., • Have a working knowledge of public clouds (Amazon AWS, Microsoft Azure, Google Cloud Platform)., • Have a working knowledge of key SaaS platforms such as Microsoft Office 365 and Salesforce., • Have excellent written and verbal communication skills., • Be comfortable presenting to groups, both remotely and in person., • Be available to travel across UK & Ireland., • Be a self-starter with the ability to learn new technologies quickly., • Be comfortable working in a fast-paced environment where roles and responsibilities change quickly. What you´ll get • 25 paid vacation days, plus 3 global VeeaMe Days for self-care, • Private medical, dental, and vision insurance with dependent enrolment, • Life insurance with enhanced coverage and global 24/7 protection, • Income protection after 26 weeks, covering a portion of salary, • Defined contribution pension plan with employer match, • Worldwide travel insurance for business and leisure, • Employee Assistance Program with therapy, legal, and financial support, • 24 paid volunteer hours annually through Veeam Cares, • Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program #LI-CT1 Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential. Please note that any personal data collected from you during the recruitment process will be processed in accordance with our _. The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes. By applying for this position, you consent to the processing of your personal data in accordance with our _. By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment. _

An opportunity has arisen for a UPS Engineer to join is a specialist power solutions provider, delivering installation, servicing and maintenance of critical backup systems across a range of industries throughout the UK. As a UPS Engineer, you will be responsible for installing, maintaining and fault-finding on UPS systems across client sites, primarily in southern and central England. Location: Ideal candidates will be based anywhere between Oxford and the South of England, including counties such as Oxfordshire, Berkshire, Buckinghamshire, Hampshire, Surrey, West Sussex, East Sussex, Kent, Greater London, Wiltshire, Gloucestershire, Somerset, Middlesex You will be responsible for: • Attending client sites to carry out service, repair and fault diagnosis on UPS systems and associated equipment, • Supporting installations and commissioning of UPS and battery systems, • Performing battery impedance tests and replacements, • Conducting load bank testing, site surveys and standby power inspections, • Providing breakdown support and troubleshooting for critical electrical systems, • Supervising subcontractors and apprentices during on-site works, • Assisting the project and sales teams with technical input and resource estimates, • Documenting electrical test results and compliance paperwork What we are looking for: • Previously worked as a UPS Engineer, Field Service Engineer, Power Systems Engineer, Electrical Engineer, Critical Power Engineer, Uninterruptible Power Supply Engineer, Battery Systems Engineer, Service & Maintenance Engineer, Electrical Field Engineer, UPS Installation Engineer, Backup Power Engineer, Site Service Engineer, Commissioning Engineer, Emergency Power Engineer, Power Electronics Engineer, Electrician, • Proven experience of servicing and installing Uninterruptible Power Supply (UPS) systems, • 18th Edition or equivalent electrical qualification, • Willingness to travel nationally and stay overnight where required (expenses covered), • Valid CSCS or ECS card, • Full UK Driving Licence What’s on offer: • Competitive salary, • Door-to-door pay, • Overtime opportunities, • Flexible start and finish times,, • 25 days annual leave plus Bank Holidays, • Company van and fuel expenses, • Pension scheme, • On-site parking, • Ongoing training and development This is a fantastic opportunity for a UPS engineer to join a growing team in a rewarding, field-based engineering role. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

Flosum is a Salesforce-native platform company delivering enterprise-grade DevOps, data protection, and security solutions to some of the world's largest organizations. Our product portfolio spans Cloud DevOps, Data Migrator, Data Masking, Data Backup, Org Security, Cloud Trust Center, and Sandbox Synchronization — all built natively on the Salesforce platform. We serve enterprise customers across technology, energy, financial services, healthcare, and federal government. Flosum is a growth-stage company operating with the intensity and speed of a startup backed by the discipline of a mature operator. We're hiring a SaaS Revenue & Financial Analyst who will own the measurement layer of our entire business. You will be the person who knows every number — ARR, net retention, expansion, churn, pipeline conversion, cost of acquisition, gross margin by product line, services margin, cash flow, and everything in between. You'll work across Salesforce (our CRM and billing system of record) and QuickBooks (our financial system) to build a unified, always-current picture of company performance. This is not a reporting role. This is an analytical role where you connect revenue operations data to financial outcomes and surface the insights that drive decisions at the CEO level. You will build and maintain our SaaS metrics infrastructure — ARR waterfall, cohort retention analysis, revenue recognition schedules, deferred revenue tracking, and unit economics by segment. You will reconcile Salesforce bookings data against QuickBooks revenue entries and ensure we have a single source of truth across both systems. You will produce monthly and quarterly financial and revenue packages for leadership, including variance analysis against plan. You will model scenarios for pricing changes, product bundling, geographic expansion, and headcount investment. You will monitor pipeline health and translate pipeline data into revenue forecasts with documented assumptions. You will own the data integrity between our CRM and accounting systems, flagging discrepancies before they compound. You will support board-level and investor-level reporting with clean, defensible metrics. You have three-plus years of experience in SaaS financial analysis, revenue operations, or FP&A at a B2B software company. You are deeply proficient in Salesforce — not as a user, but as someone who understands opportunity objects, product schedules, contract structures, and reporting at a data level. You are equally proficient in QuickBooks Online, including chart of accounts design, revenue categorization, journal entries, and reconciliation workflows. You understand ASC 606 revenue recognition principles and can apply them to a multi-product SaaS business with annual and multi-year contracts. You can build financial models from scratch in Excel or Google Sheets — not from templates, from logic. You think in terms of cohorts, not just totals. You understand the difference between bookings, billings, and revenue, and you can explain why each matters. You are precise, skeptical of your own numbers, and obsessive about data integrity. Experience at a company with a mix of subscription revenue and professional services. Familiarity with Salesforce CPQ or native Salesforce quoting and contract objects. Exposure to investor or board reporting at a growth-stage company. Experience with Marketo or HubSpot data as it relates to CAC and attribution modeling. You'll report directly into the CEO's operating rhythm. Your work will not sit in a queue — it will shape hiring plans, product investment, and go-to-market strategy in real time. Flosum is building the definitive platform for Salesforce lifecycle management, and we need someone who can measure every dimension of that growth with precision.

Shape the future of how the world's biggest Salesforce teams build, protect, and innovate. Location: Remote (US) / Pleasanton, CA Reports to: Chief Executive Officer Every day, the world's most mission-critical companies — banks, hospitals, governments, and Fortune 500 enterprises — run on Salesforce. And every day, the teams behind those orgs face a choice: move fast or stay safe. At Flosum, we refuse that tradeoff. As the only 100% Salesforce-native DevSecOps, data, and security platform, we empower teams to ship fearlessly, recover instantly, and govern with confidence — all without leaving the platform they love. We're looking for a visionary product leader who sees what's possible when innovation and trust live in the same place. Someone who wants to leave a fingerprint on an entire ecosystem. This is more than a product role — it's a chance to architect the operating system for the modern Salesforce enterprise. You will own the vision, strategy, and roadmap for a platform that touches release managers at sunrise, developers at midnight, and CISOs every minute in between. You'll lead a passionate team of product managers, partner shoulder-to-shoulder with brilliant engineers, and sit at the table with customers solving problems that matter — from accelerating releases by 10x to recovering an org in minutes after a catastrophic event. If you've ever wanted to build the category-defining product in Salesforce DevOps, this is your moment. • Set the North Star. Craft a bold, multi-year product vision that anticipates where Salesforce — and the AI-powered enterprise — is heading next, from Agentforce to Data Cloud and beyond., • Build the team that builds the future. Recruit, mentor, and inspire a world-class product organization across DevOps, data management, and security — a team people fight to join and never want to leave., • Obsess over customers. Sit with admins, developers, release managers, and security leaders. Understand their 2 a.m. anxieties and their 10 a.m. ambitions. Turn those insights into products they'll champion., • Ship things that matter. Drive the full lifecycle — from messy whiteboard to flawless launch — for capabilities like Git-based version control, AI-assisted code review, intelligent backup & recovery, and zero-trust security., • Stay ahead of the platform. Turn every Salesforce release into an opportunity, not a fire drill, ensuring Flosum is always first and always native., • Win the category. Outthink and outmaneuver every competitor by knowing the market deeper than anyone else and telling a story only Flosum can tell., • Be a force multiplier. Partner with marketing, sales, success, and AppExchange & SI partners to turn great products into great businesses., • A product leader with 10+ years of experience and the scars and wins to prove it — including 3+ years building and leading PM teams., • A Salesforce native at heart — you dream in metadata, you've debugged a deployment at midnight, and you know why governor limits exist (and how to live with them)., • A builder who has shipped DevOps, ALM, data protection, or security products that customers genuinely love., • A strategist who can paint the 5-year picture and an operator who can ship next Tuesday., • A storyteller comfortable in front of a single customer, a packed room, an analyst, or a board., • A magnet for talent and a champion of the people you lead., • Deep fluency in Git, CI/CD (Jenkins, GitHub Actions, Azure DevOps), and modern developer workflows., • Experience with backup, archival, sandbox seeding, and data masking at enterprise scale., • Battle-tested in regulated environments — SOC 2, HIPAA, FedRAMP, GDPR., • A point of view on how AI will reshape the Salesforce admin and developer experience — and the chops to ship it., • Salesforce certifications, an engineering background, or an MBA that sharpens your edge., • One year from now, you will have published a roadmap the entire ecosystem talks about, built a team that's the envy of the industry, and shipped releases that move ARR, expand customer relationships, and cement Flosum as the undisputed leader on the AppExchange. Five years from now, you'll look back at a category you helped define — and an enterprise software movement you helped lead. If you're ready to do the most meaningful work of your career, we're ready to build it with you.

3rd Line Support Engineer \n Oxford, Oxfordshire (Office-Based) \n Profectus Recruitment are working with a growing Managed Service Provider who are looking to appoint an experienced 3rd Line Support Engineer to join their technical team. \n \n This is a hands-on role for an experienced IT engineer who enjoys solving complex technical issues across a broad range of client environments, acting as a senior escalation point and supporting infrastructure changes and projects. \n \n The Role \n\n • Act as escalation point for complex technical issues\n, • Troubleshoot and resolve incidents across server, network, cloud and end-user environments\n, • Own high-priority tickets through to resolution\n, • Support infrastructure changes, upgrades and project delivery\n, • Carry out root cause analysis and implement permanent fixes\n, • Provide onsite support when required\n, • Work closely with internal teams and client stakeholders\n, • Maintain accurate documentation and service records\n, • Contribute to service improvement initiatives\n\n Technical Environment \n\n • Microsoft 365, Azure and identity platforms\n, • Windows Server and virtualised environments\n, • Networking, switching and firewall technologies\n, • Intune and endpoint management\n, • SharePoint and collaboration tools\n, • Backup, DR and security tooling\n, • PowerShell and automation\n\n Requirements \n\n • 5+ years' experience in IT support, infrastructure or MSP environments\n, • Strong troubleshooting across Microsoft and business systems\n, • Experience with virtualised environments and networking concepts\n, • Working knowledge of Group Policy and Microsoft 365 (including Conditional Access)\n, • Experience with Intune and endpoint management\n, • Experience with firewalls, VLANs and backups\n, • Experience with SharePoint and email migrations\n, • PowerShell scripting or automation experience\n, • Strong communication skills and ability to manage priorities\n, • Full UK driving licence and access to a vehicle (milage expensed)\n\n Desirable \n\n • MSP experience\n, • Microsoft / Azure certifications\n, • ITIL exposure\n, • Mac experience\n\n What's on Offer \n\n • Broad exposure across multiple technologies and client environments\n, • Involvement in infrastructure projects and upgrades\n, • Training and certification support\n, • Structured working environment\n, • 25 days holiday plus bank holidays\n\n Working Pattern \n\n • Office-based in Oxford, Monday to Friday\n, • Regular client site visits\n\n If you're an experienced engineer looking for a varied MSP role with real technical depth, this could be a strong next step...... \n

3rd Line Service Desk Engineer \n\n • Excellent opportunity to join a growing Managed Service Provider delivering tailored IT support, cloud solutions, cyber security, and consultancy services to a broad client base. Full-time, permanent role focused on 3rd line support, technical escalations, infrastructure maintenance, and project delivery within a structured MSP environment. Hands-on position working across Microsoft technologies, networking, virtualisation, cloud platforms, cyber security tools, and automation, with regular client interaction. Office-based role in Botley with regular travel to customer sites. To apply, please email \n\n Who is the client? \n Our client is an established UK Managed Service Provider delivering high-quality IT support, consultancy, and strategic technology solutions to organisations across a range of sectors. They pride themselves on building long-term client relationships through proactive service delivery, technical expertise, and a collaborative approach. Due to continued growth, they are looking to expand their Service Desk with an experienced 3rd Line Service Desk Engineer. \n What will you be doing? \n As a 3rd Line Service Desk Engineer, you'll act as a senior technical escalation point, taking ownership of complex support issues while ensuring excellent service delivery across a varied client portfolio. \n You'll troubleshoot and maintain a wide range of technologies including Windows Server, Microsoft 365, Azure, networking infrastructure, virtualisation platforms, security solutions, and backup environments. Alongside resolving high-level incidents, you'll perform root cause analysis, infrastructure maintenance, patching, and contribute towards continual service improvements. \n The role also offers the opportunity to support technical project work, including migrations, upgrades, and new technology implementations. You'll work closely with senior engineers and project teams while building trusted relationships with clients through regular onsite visits and outstanding technical support. \n What will you need? \n\n • Minimum 5 years' experience within IT support or Managed Services Strong experience supporting Microsoft infrastructure including Windows Server and Microsoft 365 Excellent troubleshooting skills across networking, servers, virtualisation and cloud technologies Experience working with PowerShell and automation Ability to manage complex technical issues through to resolution Excellent communication and customer-facing skills Full UK driving licence and access to your own vehicle\n\n What would be desirable? \n\n • Previous experience working within an MSP environment Microsoft or Azure certifications Experience supporting Linux and Mac environments Knowledge of Hyper-V, VMware or other virtualisation platforms Exposure to cyber security technologies including SIEM and MDR solutions Experience working within ITIL or SLA-driven service environments Knowledge of backup and disaster recovery solutions\n\n The Package \n\n • Competitive salary (DOE) Funded professional certifications and ongoing technical development Exposure to a broad range of technologies and client environments Opportunity to work on varied infrastructure and project work Structured career progression within a growing MSP 25 days holiday plus bank holidays Dedicated kitchen and break facilities * Regular client-facing work with varied technologies\n\n To Apply… \n Please apply directly through this advert or email your CV to \n By applying, you consent to your application being processed and submitted to the client for this vacancy only. \n KEY SKILLS - 3rd Line Engineer, Service Desk Engineer, Technical Support Engineer, MSP, Windows Server, Microsoft 365, Azure, Active Directory, Networking, Hyper-V, VMware, PowerShell, IT Support, Infrastructure, Cyber Security, Backup & Disaster Recovery, Service Desk, Technical Escalations. \n

3rd Line Service Desk Engineer, Oxford, COR7593 \n Looking to join a growing IT services business where you'll have real influence, work with a broad range of technologies, and be part of a close-knit team? Do you enjoy solving complex technical problems, supporting customers directly, and getting involved in infrastructure projects? If so, this could be the perfect next step in your career. \n The Role \n As a 3rd Line Service Desk Engineer, you'll act as a senior escalation point for technical issues across a varied client base, taking ownership of complex incidents through to resolution. You'll be involved in supporting and maintaining cloud, infrastructure, networking and security technologies, while also contributing to projects including migrations, upgrades and new deployments. \n This is a varied role that combines technical support, project delivery and regular customer interaction, both remotely and on-site. You'll work closely with other engineers and play a key role in delivering a high standard of service to customers. \n The Company \n Our client is an established and growing Managed Service Provider delivering tailored IT support, consultancy and technology solutions to businesses across a range of sectors. They pride themselves on building long-term customer relationships, delivering excellent service and maintaining a collaborative, supportive working environment. The team is close-knit, friendly and highly technical, offering plenty of opportunities to learn new technologies, gain certifications and develop your career. \n What's Required? \n\n • Strong experience within IT Support, Infrastructure or Managed Services\n, • Experience supporting Microsoft 365, Azure, Active Directory and Windows Server environments\n, • Good understanding of networking technologies, including switches, wireless and firewalls\n, • PowerShell scripting and automation experience\n, • Excellent troubleshooting and problem-solving skills\n, • Full UK driving licence and access to your own vehicle\n, • Any experience with Linux, Mac, cyber security tools, backup solutions, hosted telephony or MSP environments would be highly beneficial.\n\n This is an excellent opportunity for either an experienced 2nd Line Engineer ready to step up, or an established 3rd Line Engineer looking to broaden their technical exposure within a growing MSP environment. \n 3rd Line Service Desk Engineer, Oxford, COR \n Corriculo is an employment agency and employment business. #MR, #ChannelB, #INDSUP

3rd Line Support Engineer? \n Salary: £35,000 - £45,000 per annum \n Location: Oxford \n \n Our client is a well-established Managed Service Provider (MSP) looking for an experienced 3rd Line Support Engineer to join their team in Oxford. \n \n This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment. \n \n The Role \n\n • Support and maintain the systems\n, • Act as the go-to escalation point for 1st and 2nd line colleagues\n, • Own complex and priority tickets end to end\n, • Get to the root cause of issues rather than just patching symptoms\n, • Maintain high first-time fix rates\n, • Carry out ongoing infrastructure maintenance and patching\n, • Handle the technical delivery of changes such as migrations, upgrades, and new implementations,\n, • Coordinate with client and internal stakeholders so changes land smoothly with minimal downtime\n, • Visit client sites as needed\n, • Communicate with clients effectively by phone and email\n, • Log and update tickets accurately within SLAs\n, • Effectively maintain documentation\n\n \n Your Skills & Experience \n\n • 5+ years' hands-on experience in IT support\n, • Previous experience working within an MSP highly advantageous\n, • Solid troubleshooting experience across the following:\n, • Enterprise firewall management\n, • Network infrastructure (switches, wireless access points)\n, • Business email platforms\n, • Cloud-based email filtering\n, • Identity management platforms\n, • Security monitoring (SIEM, MDR)\n, • Enterprise password management\n, • Hosted VoIP telephony\n, • Backup and disaster recovery management\n, • PSA and RMM tooling\n, • Experience of PowerShell and automation\n, • Microsoft/Azure certifications\n, • Confident supporting Mac and Linux alongside Windows\n, • Full UK driving licence and vehicle essential\n\n

Role: Senior Infrastructure EngineerLocation: Abingdon, OxfordshireSalary: Up to £57,000 + performance-related bonusType: On-site, Permanent \n This is a brand new opportunity to join a well-established IT solutions provider with over 30 years' experience supporting 400+ client sites nationwide. We're looking for a customer-focused Senior IT Engineer with strong networking expertise to join the growing team. \n The Role \n You'll lead and support networking projects, manage infrastructure, and provide remote and on-site support. You'll work closely with customers and internal teams to deliver secure, scalable, and high-quality IT solutions. \n Key Responsibilities \n\n • Design, implement, and support secure, scalable network solutions across multi-site customer environments.\n, • Lead the delivery of network and core infrastructure projects, including new installations, upgrades, and migrations.\n, • Manage and maintain on-prem and cloud infrastructure, ensuring high availability, performance, and security.\n, • Provide senior-level support for routing, switching, firewalls, VPNs, and WAN connectivity.\n, • Administer and support Windows Server environments, virtualised platforms (Hyper-V), and associated services.\n, • Support and optimise Microsoft cloud technologies, including Azure, Azure AD, Office 365, and Intune.\n, • Monitor infrastructure performance, capacity, and security; proactively identify risks and improvement opportunities.\n, • Implement and maintain security policies, patching, firmware updates, and disaster recovery solutions.\n, • Act as an escalation point for complex technical issues, providing remote and on-site support where required.\n, • Produce and maintain high-quality technical documentation, including network diagrams, configurations, and procedures.\n, • Work closely with senior management and other technical teams to define standards, policies, and best practices.\n, • Provide technical guidance, mentoring, and oversight to junior engineers and field teams.\n\n Key Skills & Experience \n\n • 4-5 years in a similar senior IT/networking role\n, • Cisco routers & switches\n, • TCP/IP networking, firewalls (Fortinet), and IT security\n, • Windows Server (2016/2019/2022), Hyper-V\n, • Active Directory & Azure AD\n, • Microsoft Azure, Office 365, Intune\n, • Windows 10/11 & Apple device support (MDM/Meraki)\n, • Backup & disaster recovery solutions\n, • Strong communication and customer-facing skills\n, • SQL Server experience beneficial\n\n What We Offer \n\n • Company Car\n, • Company pension\n, • Private healthcare & group life cover\n, • Flexible working schedule\n, • Employee discounts\n, • Profit-share eligibility after 12 months\n

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing. Since our founding in 2017, we’ve rapidly grown into a global leader, expanding our robust portfolio to include industry-defining brands such as cPanel & WHM, Plesk, WHMCS, SolusVM, NIXStats, XOVI, SocialBee, Sitejet, and Comet Backup. Today, we power 85 million+ websites across 900,000+ servers worldwide, backed by a 600+ strong team of dedicated professionals spanning multiple continents. At WebPros, we embrace a fully remote, borderless workplace with a focus on flexibility, autonomy, and work-life balance. Whether you prefer working from a bustling city hub or a quiet home office, we enable our teams to thrive from anywhere while staying deeply connected through our strong collaborative culture. Hey there, I’m _, the Operations Manager here at WebPros, and your hiring manager. I’ve grown with this company over the last 8 years, starting in a role focused on supporting teams, and gradually taking on broader responsibilities across business operations. That journey has shaped how I lead today: with a deep appreciation for the behind-the-scenes work that enables others to thrive. What excites me most about leading the Operations team is being able to create structure in our growing organization and empowering others to operate with clarity and confidence. Your Role The Operations team supports internal processes across the company, and we’re looking for a detail-oriented, organized, and resourceful Procurement Specialist to support procurement. This role ensures that purchasing workflows run smoothly from request to approval, and stakeholders across the organization get the tools and services they need with full compliance and accountability. Below, you’ll find everything you need to decide if this role is right for you. From our culture and work style to the specifics of the position and hiring process. We believe in transparency, so we’ve put in the effort to give you a real, inside look at what it’s like to work here. Your Impact in the First 180 Days: We don’t believe in endless checklists of requirements. Instead, here’s what success looks like in your first 6 months: • 30 Days:, • Get fully onboarded with our internal tools (e.g. Confluence, Jira, Slack, shared folders), • Familiarize yourself with current procurement and vendor coordination processes, • Meet key cross-functional stakeholders involved in procurement (Finance, Accounting, Legal, Engineering, etc.), • Shadow live procurement cases and observe internal review and approval steps, • 60 Days:, • Begin managing smaller procurement requests independently with little oversight, • Establish working rhythms with Accounting, Legal, and stakeholders, • Identify opportunities to improve the flow of communication and clarity in handoffs, • 120 Days:, • Confidently support complex procurement requests by coordinating between teams, and tracking progress in Jira., • Provide feedback on internal workflows based on real cases, especially where gaps or ambiguities affect turnaround., • Assist with maintaining procurement documentation and updating stakeholders on evolving best practices, • 180 Days:, • Act as a reliable coordination partner for procurement workflows, ensuring vendors are supported and internal processes are followed., • Champion consistent usage of internal tools and guidance, helping stakeholders engage the system effectively., • Collaborate with the Operations team to support future improvements or scale processes as needed. As a fully integrated member of the Operations team, you will play a key role in sustaining and evolving our procurement workflows. You will consistently collaborate across departments to ensure requests move smoothly from intake to execution, while identifying areas where tooling, documentation, and processes can be refined. As volume or complexity increases, you’ll help shape scalable practices that make procurement more accessible and efficient for stakeholders. By 180 days, I expect the individual in this role to be known as the primary procurement resource for US agreements. You’ll thrive here if you: • Are highly organized, resourceful, and thrive in a fast-paced environment, • Think critically and exercise sound judgment when handling complex tasks, • Are passionate about process improvement, • Can comfortably engage with vendors and high-level stakeholders, • Have experience working with global time zones and cross-functional teams, • Bring expert-level understanding of end-to-end procurement, and understand the basics of contract review, • Have proven, hands-on Jira experience, including managing issues, boards, and workflow status transitions, • Have hands-on experience using AI tools in daily work You might struggle here if you: • Prefer working with a perfectly defined process or rigid hierarchy, • Find task management or documentation tedious, • Are uncomfortable juggling multiple stakeholders and shifting priorities, • Require frequent, detailed instructions before you can get started, • Are only comfortable working in a dedicated procurement platform, • Are reluctant to adopt or experiment with AI tools in your workflow How We Work Team Setup & Location: We are a distributed, international team working across the US and Europe. Our current team consists of: • VP of Operations (UK), • Operations Manager (USA), • 2x Operations Project Managers (Bulgaria), • Developer Relations Manager (Bulgaria) We believe diverse backgrounds make stronger operations. Work Style & Communication: We embrace a remote-first and async-friendly work culture rooted in flexibility and autonomy. • We rely on Jira and Slack to collaborate asynchronously across time zones., • The Operations team meets bi-weekly, and we hold bi-weekly 1:1s for direct report check-ins., • The Procurement team meets weekly, to discuss open procurement tasks and workflow improvements. Collaboration & Impact: While the Operations team sits within the Technology organization, our scope touches nearly every department. The Procurement Specialist will support functions and teams across all WebPros. • We partner cross-functionally to co-create scalable processes and inclusive policies., • Team members are encouraged to take ownership, lead initiatives, and shape how we work. Tools We Use: We rely on a practical tool stack to run Operations smoothly: • Jira: Project tracking, intake via Kanban boards, Ops Helpdesk, • AI Tools (e.g., Claude): Data reconciliation, document review, process documentation, and more, • Operations Helpdesk: Customer portal for internal service, • SharePoint: Vendor & contract management, • Confluence: Documentation, • Excel: Budget tracking (budget vs actuals), • Slack: #ops-team and async Our Culture WebPros is built on diversity, not just in principle but by design. We’ve grown through acquiring industry-leading brands, bringing together teams from 42+ nationalities, 20+ countries, and 10+ brands. Instead of enforcing a one-size-fits-all culture, we embrace unique perspectives, different working styles, and localized expertise to drive global innovation. We are a fully remote, async-friendly company where transparency, open communication, and collaborative problem-solving define how we work. Whether you thrive in the fast pace of a startup or the stability of an established product, WebPros offers a dynamic, evolving career journey that you can shape based on your strengths. We are committed to fostering an inclusive, equitable workplace where every team member feels valued, heard, and supported because our diversity is our strength. Compensation & Benefits We believe benefits go beyond just perks. At WebPros, we invest in your growth, flexibility, and well-being, so you can do your best work and build a meaningful career. While we strive to provide equal global benefits for all team members, some may vary by location, and we’ll clarify the details with you during the interview process. • Competitive salary, • Remote-first flexibility: Work from anywhere in US/Europe (or hybrid in available offices)., • Health Insurance: public or private coverage, depending on your location., • Paid Time Off: 20+ days depending on your location., • Learning Support: Udemy subscription & peer learning., • Public Transport & Meal Vouchers: Location-dependent benefits., • Team Culture: Regular team and on-site company events. Your Hiring Experience Hi, I’m _ your Talent Partner at WebPros. I’ll guide you through the interview process, ensuring a clear, transparent, and meaningful experience. Interview Process: • Intro Chat (30 min): An informal chat with Zornitsa, your Talent Partner, designed to get to know you better. We’ll discuss your background, motivations, and career aspirations while providing a clear overview of WebPros, the team structure, and what you can expect throughout the hiring process. This is your chance to ask questions and ensure the role aligns with your professional goals., • Manager Interview (45 min): A chat with Justine, your Hiring Manager, focused on evaluating your skills and experience, communication style, and alignment with the role. This is also a chance to clarify expectations and ask any questions you may have., • Team Interview (75 min): Join your Hiring Manager and 2–3 cross-functional team members or stakeholders you’ll collaborate with in the role. Part of this session is a hands-on exercise: you'll share your screen and work through a realistic procurement scenario. This session explores team alignment, collaboration style, and interpersonal dynamics, while also gathering multiple perspectives on how you’d contribute to the team. Our Commitment to a Diverse & Inclusive Culture: At WebPros, we want every team member to feel excited to bring their full, authentic self to work. Our strength lies in the diversity of our people, with different backgrounds, perspectives, and experiences driving innovation and making us stronger together. We are committed to ensuring equitable opportunities, pay, and support for all employees, regardless of identity, background, or circumstances. We foster a culture of belonging, respect, and psychological safety, where everyone feels valued, heard, and empowered to contribute meaningfully and grow. Discrimination of any kind, including sexism, racism, xenophobia, homophobia, transphobia, ableism, and ageism, has no place here. By embracing differences and championing inclusivity, we create an environment where everyone can thrive. We are looking forward to your application! Best, Justine & Zornitsa

Job: Senior Project IT Engineer Location: Remote, with client visits across West and South Yorkshire Salary: £30,000 to £45,000 depending on experience Contract: Full-time. Permanent The Senior Project IT Engineer is a client-focused technical leader who takes ownership of IT delivery across a designated group of customers. This includes designing and implementing infrastructure projects, providing high-level support, and building long-term relationships through reliable, solution-led service. In this role, you’ll work closely with clients across sectors, including education, to understand their needs, plan future improvements, and deliver projects that align with their goals. You’ll act as both an escalation point and a proactive partner, combining deep technical knowledge with a strong customer focus. You’ll also support a small team, helping them stay aligned to project timelines, technical standards and the expectations of the client. The ideal candidate will have experience working in a managed service environment and be confident leading projects involving technologies such as Office 365, Windows Server, virtualisation platforms, networking and backups. You should be comfortable both working independently and collaborating closely with wider technical and leadership teams. Key responsibilities • Deliver end-to-end IT infrastructure projects for a defined group of clients., • Provide on-site and remote support as a senior escalation point., • Take ownership of the client relationship from a technical standpoint., • Assist in planning and design for future improvements to client environments., • Ensure accurate documentation and high technical standards are maintained., • Support and mentor junior engineers involved in shared delivery. Technical skills and experience, • Proven experience in an MSP or multi-client technical support role., • Strong knowledge of Windows Server, Active Directory, Office 365, Google, MDM, Cyber Security & Compliance, Migrations, Networking and Virtualisation., • Confident delivering technical projects independently., • Familiarity with backup platforms, patching, monitoring, and OS troubleshooting., • Experience supporting education clients (desirable but not essential)., • Proven track record of becoming the main technical lead for customers., • Full UK driving licence and willingness to travel to client sites. What’s on offer, • £30,000 to £45,000 depending on experience., • Flexible, remote-first role with field-based responsibility., • Support for training, certification and long-term progression., • A trusted and respected position in a team that values professionalism and quality of service., • Benefits including health cover, birthday leave, employee assistance programme and regular socials. Verus Recruitment Partners are acting as a Recruitment Agency in relation to this vacancy and are an Equal Opportunities Employer. Keywords: Senior IT Engineer, Project Engineer, Infrastructure Engineer, MSP jobs, Office 365 migration, Windows Server, Networking jobs, Cyber Security, Remote IT jobs, Field Engineer Yorkshire, Virtualisation, Active Directory, IT Projects, Technical Lead, IT Support Engineer, MDM, Backup Solutions, Education IT Support, Managed Services.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Reports to: Modern Workplace & Managed IT Sales Manager Location: Home‑based, with travel to our Crewe office for team days and meetings The Opportunity We’re looking for experienced Managed IT & Modern Workplace Specialists to join a team that’s got a serious amount of untapped potential. We have an existing customer base of around 4,000 customers in one of our sectors, and right now, penetration of Managed IT and Modern Workplace solutions is low. Very low. That means this isn’t a cold‑start, blank‑sheet role. It’s a chance to step into a warm customer base, uncover genuine needs, build recurring revenue, and make a visible impact quickly. If you like the idea of being trusted, backed, and given room to do things properly (rather than chasing random cold leads), you’ll like this role. What you’ll actually be doing You’ll own the growth of Managed IT and Modern Workplace across our existing customers. That means: • Identifying, creating, and winning opportunities within the customer base., • Working closely with our Retentions team turning warm conversations into real opportunities, • Proactively building your own pipeline - not waiting to be spoon‑fed., • Helping the Retentions team get sharper and more confident with our products, how they’re positioned, and when to bring you in., • Joining live customer calls when introduced by the team, adding specialist value and helping move opportunities forward. You won’t just be “the person who quotes stuff”. You’ll be a trusted specialist that our customers and internal teams lean on. The kind of specialist we’re after: This role suits someone who can bring experience of selling Microsoft and Managed IT solutions, who enjoys commercial conversations and isn’t afraid to ask the right questions. You’re comfortable: • Uncovering customer challenges, • Translating technical capability into business value, • Recommending the right mix of solutions (not just the biggest bundle) You know your stuff, but you also know how to explain it without drowning people in jargon. What you’ll be selling: You’ll be working across a strong Modern Workplace and Managed IT portfolio, including: • Microsoft 365 (full suite), • Microsoft Defender, • Acronis, • DMARC, • Endpoint Security / EDR / MDR, • Intune / Device Management, • Email Security, • SharePoint, • Teams Phone, • Cyber Essentials Your job is to understand what the customer actually needs – and then position the right solution, not everything. What will your day to day look like? • Building and managing a healthy pipeline across the existing customer base., • Proactively engaging customers to uncover new requirements., • Running customer meetings via phone, Teams, and face‑to‑face where it makes sense., • Creating and delivering proposals, quotes, and presentations., • Owning opportunities end‑to‑end, from first conversation through to close., • Working closely with delivery and internal teams to ensure smooth handover., • Keeping CRM, pipeline, and forecasting accurate and up to date. What we’re looking for: • 2–3 years’ experience in B2B sales selling Managed IT, Microsoft, or Modern Workplace solutions, having developed a solid understanding of the marketplace., • Proven experience with Microsoft 365, backup, security, and email protection solutions., • Experience selling into an existing customer base and generating opportunities proactively., • Comfortable working hand‑in‑hand with Retentions, while still owning your own number., • Confident presenting remotely and in person, • Organised, self‑motivated, and able to manage your own pipeline In your first 3–6 months, you’ll have: • Built strong relationships with the Retentions and Account Management teams, • Developed a healthy, realistic pipeline across the customer base, • Started consistently winning and closing opportunities, • Hit (or exceeded) your monthly MRM targets, • Become the go‑to specialist for Managed IT and Modern Workplace across the business Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: • Pension plan, • Life assurance, • Employee fuel card scheme, • Electric Vehicle salary sacrifice scheme, • Employee assistance programme, • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum, • Time off for fertility treatment and in the event of pregnancy loss, • ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: • Global Female Health Policy & Female Health Champions, • Pregnancy Loss and Fertility Treatment Policies, • Endometriosis Friendly Employer (UK), • Women-focused gym & female health events, • Mental Health First Aiders, • Disability Confident Committed Employer (Level 1), • Race at Work Charter signatory, • Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards Corporate Supporter 2025, • Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge., • Give as you earn scheme (payroll giving) and match funding Next Steps If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _ Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Job Title: Devops engineer Location : Edinburgh UK Work mode : Hybrid Experience: 8 + Years Key Responsibilities: Design, implement, and manage CI/CD pipelines for automated builds, testing, and deployments. Maintain and optimize infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation. Manage cloud infrastructure (AWS, Azure, or GCP) for high availability and scalability. Implement and monitor container orchestration platforms (Kubernetes, Docker, EKS, AKS, GKE). Ensure system reliability through logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK/EFK, CloudWatch). Drive automation initiatives to reduce manual effort and improve system efficiency. Collaborate with development, QA, and security teams to enable DevSecOps practices. Troubleshoot production issues, perform root cause analysis, and apply permanent fixes. Contribute to disaster recovery and backup planning. Mentor junior engineers and share best practices within the team. Required Skills & Qualifications: 8–12 years of proven experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles. Strong expertise in cloud platforms: AWS / Azure / GCP. Hands-on experience with CI/CD tools: Jenkins, GitLab CI, GitHub Actions, ArgoCD, etc. Proficiency in Infrastructure as Code (IaC): Terraform, Ansible, Helm. Solid understanding of Kubernetes & containerization. Knowledge of networking, load balancing, security, and firewalls in cloud environments. Expertise in monitoring, logging, and observability. Scripting/programming skills in Python, Bash, or Go. Familiarity with DevSecOps practices and security compliance standards.

As an experienced ESL teacher living abroad, you know the frustration: • Hunting for new students constantly, • Income that fluctuates unpredictably month to month, • Managing your own marketing, admin, and payments, • Juggling multiple teaching platforms Join The Really Great Teacher Company and focus on what you do best - teaching young learners. We provide: • Fixed evening schedule (6-8 PM Bangkok time) - Plan your day with confidence, • Additional weekend hours available - Earn more when it suits you, • Young students ages 4-11 in China, • All teaching materials provided - No late-night lesson planning, • Dedicated support team assisting you with every step along the way, • Bachelor's degree (any field), • Accredited 120-hour+ TEFL/TESOL/CELTA/TEYL certification, • 2 years teaching experience, • Native English speaker from USA/Canada/UK, • Currently based in Southeast Asia (Thailand, Vietnam, Cambodia) or South America (Argentina, Brazil, etc.), • Clear criminal record, • Excellent communication skills, • Computer: Intel Core i5 CPU @2.0GHz+ (4 CPUs), 8GB+ RAM, • Internet: 20+ Mbps upload/download with cable connection, • Equipment: Noise-cancelling headset and HD webcam, • Backup power: UPS with 4-5 hour capacity (if in regions with power interruptions), • Environment: Quiet, well-lit teaching space For more information, view our . • Predictable income with set evening hours at $12/hour, • Structured schedule that creates work-life balance, • Career advancement opportunities to more senior positions, • Free professional development through our Inspire Academy, • Community connection via our Evolve program with wellness events Master the art of online teaching through _, our e-learning platform packed with fresh, trending courses to enhance your online teaching skills! From foundational techniques to advanced mastery, courses offer learnings for educators at all levels, including a fully accredited 120-hour TEFL certification. Subscribe today for access to all certified and non-certified courses PLUS weekly new course releases. Stay ahead in the ever-evolving world of online education! Ready to leave freelance uncertainty behind for reliable online teaching income? Apply now! Questions? Email _

About the Role As the Customer Lifecycle Marketing Manager for EMEA, you will execute the execution of customer expansion, adoption, and engagement programs across the EMEA region. This role focuses on translating global customer lifecycle marketing strategy into regionally relevant programs that drive upsell, cross-sell, retention, and long-term customer value. Reporting to the Director, Customer Lifecycle Marketing, you will partner closely with EMEA leaders across Customer Success, Sales, Product Marketing, and Advocacy to deliver measurable impact across the customer lifecycle. You will balance global consistency with local nuance, ensuring EMEA customers receive meaningful, timely, and data-driven engagement at every stage. Location - remote, anywhere in UK What You’ll Be Doing EMEA Expansion & Adoption Programs • Execute EMEA-focused customer lifecycle marketing programs that support upsell, cross-sell, product adoption, and renewals, • Localize global expansion and lifecycle stage frameworks to reflect EMEA market dynamics, customer maturity, and buying behavior, • Partner with EMEA Customer Success and Sales leaders to align programs to regional renewal and expansion motions Cross-Functional Partnership, • Collaborate with Customer Success and Data teams to identify expansion opportunities, risk signals, and advocacy candidates, • Partner with Product Marketing to localize messaging, surface EMEA customer insights into global strategy, and align with broader GTM priorities, • Work with Advocacy and Community teams to elevate EMEA customer stories through case studies, events, and thought leadership Customer Insights & Measurement, • Own and report on EMEA lifecycle campaign performance KPIs for expansion pipeline, retention and product adoption outcomes, as well as engagement, • Leverage Salesforce, Pardot, Pendo, 6sense, Tableau, Power BI, and related tools to connect customer behavior to revenue impact, • Translate performance insights into clear, actionable recommendations that improve targeting, campaign effectiveness, and regional results Lifecycle & Journey Execution, • Execute EMEA customer lifecycle programs from onboarding through renewal and advocacy, tailoring touchpoints based on stage, behavior, and customer profile, • Refine regional customer journeys to reduce friction, accelerate activation, and improve long-term expansion outcomes, • Partner with Content and Product Marketing to develop and deploy assets aligned to lifecycle stage, persona and regional needs Customer Engagement & Advocacy, • Plan and execute EMEA customer-specific events, such as user groups, webinars, regional events, and connect customers with speaking opportunities, • Identify and nurture customer champions for case studies, awards, and peer-led advocacy initiatives, • Ensure globally aligned yet regionally authentic customer engagement experiences that strengthen retention and brand affinity, • Manage customer swag fulfillment and incentive programs through Reachdesk Optimization & Scale, • Design and execute A/B and multivariate testing to optimize lifecycle performance, adoption, segmentation, and revenue outcomes, • Continuously refine targeting and messaging based on behavioral, engagement, and product usage insights, surfacing regional learnings that inform global lifecycle strategy and prioritization, • Other duties as assigned About You, • 5+ years of B2B SaaS customer or lifecycle marketing experience, • Experience building targeted, behavior-driven lifecycle programs across the customer journey, • Proven track record of driving measurable expansion pipeline and renewal impact through lifecycle marketing programs, • Experience executing global lifecycle frameworks within regional markets while adapting to local customer nuances, • Experience applying experimentation frameworks to improve lifecycle performance and revenue outcomes, • Comfort working cross-functionally with Customer Success, Sales, Product Marketing, and Advocacy, • Hands-on experience with CRM, marketing automation, product analytics, and BI tools tied to revenue outcomes, • Strong analytical, communication and project management skills, with the ability to turn insight into action, • Ability to operate with urgency and clarity in a fast-scaling, ambiguous environment, • Industry experience in IT, MSP, cyber security, or endpoint management required, • Embody and lead in NinjaOne’s values—Curiosity, Integrity, Kindness, Humility, Builders creating an environment where these values thrive About Us NinjaOne unifies IT to simplify work for more than 35,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love Our flexible working hours with remote office options enable you to successfully balance your personal life and your job You are insured through AXA Private Medical Insurance (PMI) Enjoy a gym membership discount, access to EAP, Second Opinion Service, Working Body Service & Canada Life Benefit from Group Income Protection WeCare (virtual services) & Lifeworks App (discounts and cashback) Grow personally and professionally with one of the fastest growing companies Develop your skills through our renowned training platform Receive competitive compensation Collaborate with a curious, kind, international and intercultural workforce Additional Information This position is NOT eligible for Visa sponsorship. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-RS1 #LI-Remote #BI-Remote

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are looking to hire a Senior Cloud & Network Infrastructure to work within our Group IT team. Our Group IT team at Sword are responsible for the design, security, and operation of the group’s internal IT platforms, maintaining core security and systems availability, maximising benefits from existing technology investments, and undertaking a programme of ongoing improvements to ensure the platforms that underpin Sword’s business remain secure, efficient, and aligned across all regions. The team operates globally across multiple business units, delivering secure, standardised services across Microsoft 365, Azure, networking, identity, and security platforms. What the role will look like: • You will join a small, focused internal IT team, reporting to the Group IT Manager, working closely with regional business units and security stakeholders across the group., • A normal week will see you supporting a range of activities including providing senior technical escalation support, designing and implementing improvements to core platforms, contributing to security and infrastructure projects, and helping deliver group-wide initiatives such as cloud adoption, firewall migrations, and Zero Trust security improvements, • The role will involve working across multiple technologies including Azure, Microsoft 365, enterprise networking, firewalls, identity, and security tooling, with opportunities to contribute to architecture decisions and long-term platform improvements., • There will be opportunities for you to refine and build new skills on the job, with the team expected to support one another across the range of technologies being leveraged., • The role is entirely internal, with no external customer-facing component You must be able to demonstrate significant experience delivering operational IT support and infrastructure projects within a medium-sized or enterprise organisation, including a range of technical skills drawn from across the following technologies. Primary Skills • Networking and security architecture (LAN/WAN design, routing, switching, VPN, hybrid cloud networking), • Enterprise firewalls and secure connectivity (Palo Alto, Fortinet, or similar), • Experience with Zero Trust / ZTNA principles and secure remote access solutions, • Azure Cloud Platform (IaaS / PaaS, networking, RBAC, Policy, Backup, Monitoring), • Azure networking (VPN, Load Balancer, Application Gateway, Firewall, Private Endpoints, Front Door) Beneficial Skills • Microsoft Windows platforms (Server / Endpoint management, Intune, SCCM, DNS, security features, authentication), • Active Directory / Entra ID (on-premises and cloud, SAML, Conditional Access, RBAC, PIM, Identity Governance), • Infrastructure as Code / automation (ARM, Bicep, PowerShell, scripting, or similar), • Microsoft 365 (Exchange Online, Teams, SharePoint, Intune, Defender, E5 security technologies), • SIEM / Security monitoring platforms (Azure Sentinel, Defender, or similar), • Systems monitoring and alerting (Azure Monitor, Log Analytics, PRTG, SCCM, or similar), • Centralised backup platforms (Azure Backup, Commvault, or similar), • Experience supporting governance / compliance frameworks (ISO 27001, Cyber Essentials, NIST, or similar), • Experience working in environments with multiple regions / tenants / business units, • Evidence of the following qualifications or equivalent on-the-job experience would be beneficial, • Relevant Microsoft certifications (Azure, Microsoft 365, Security, Identity, or Networking), • Azure Administrator / Architect / Security certifications, • Networking or firewall certifications (Palo Alto, Fortinet, CCNA, or equivalent) At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: • Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth., • Flexible working: Flexible work arrangements to support your work-life balance. We can’t promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can., • A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes. At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don’t tick all the boxes but feel you have some of the relevant skills and experience we’re looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.

Job Title: Devops engineer Location : Edinburgh UK Work mode : Hybrid Experience: 8 + Years Key Responsibilities: Design, implement, and manage CI/CD pipelines for automated builds, testing, and deployments. Maintain and optimize infrastructure as code (IaC) using tools like Terraform, Ansible, or CloudFormation. Manage cloud infrastructure (AWS, Azure, or GCP) for high availability and scalability. Implement and monitor container orchestration platforms (Kubernetes, Docker, EKS, AKS, GKE). Ensure system reliability through logging, monitoring, and alerting solutions (Prometheus, Grafana, ELK/EFK, CloudWatch). Drive automation initiatives to reduce manual effort and improve system efficiency. Collaborate with development, QA, and security teams to enable DevSecOps practices. Troubleshoot production issues, perform root cause analysis, and apply permanent fixes. Contribute to disaster recovery and backup planning. Mentor junior engineers and share best practices within the team. Required Skills & Qualifications: 8–12 years of proven experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles. Strong expertise in cloud platforms: AWS / Azure / GCP. Hands-on experience with CI/CD tools: Jenkins, GitLab CI, GitHub Actions, ArgoCD, etc. Proficiency in Infrastructure as Code (IaC): Terraform, Ansible, Helm. Solid understanding of Kubernetes & containerization. Knowledge of networking, load balancing, security, and firewalls in cloud environments. Expertise in monitoring, logging, and observability. Scripting/programming skills in Python, Bash, or Go. Familiarity with DevSecOps practices and security compliance standards.

Job Title: IT - Technology Analyst Location: Belfast, UK Work mode: Hybrid, WFO 3 days/week Work type: Contract 1 year with possible extension based on performance Required Core Skills: System Admin with key skills - Storage : Dell Powermax, Vplex, Isilon, eNAS, Cisco/Brocade SAN switch Backup: EMC Data domain, Networker, ECS Operating Systems : VMWare and LINUX/RedHat. Job Description: Key tasks – Installations, Configurations, Migrations, Operational Support, patching, On-call support Monitoring components of Storage systems including volumes, LUNs, disk and logs. Should be responsible for complete Incident, Change Management, Problem Management and Capacity planning. Should be able to plan and execute Disaster recovery. Backup management and health checks Monitor backup jobs, schedules and relevant logs and ensure successful backups. Storage health checkup. Performance monitoring of the storage arrays through console. Controller mirroring configuration status from console. Troubleshooting.

Role title: Infrastructure and Cloud Services Engineer (Presales Focus) Salary: £50,000 - £60,000 Base Plus benefits Location: Cirencester/Hybrid (Requirements to work on site around the UK and in the office 2 days a week) This is a superb full time Infrastructure and Cloud Services Engineer opportunity to work across core infrastructure, Storage, Virtualisation, private Cloud (Nutanix, VMWare), Azure & Intune. This role will be 75% Pre-Sales and 25% Hands-On. The ideal candidate will have reseller or MSP background and will have worked with a multi-customer base. Your pre-sales/solutions experience will be around Proof of Concept (POC), Solution Design, Customer Facing, and you will also have the ability to do full implementations off the back of the pre-sales when needed. Main client base in in the M4 corridor and down in to London although client travel is minimal. The ideal candidate will be enthusiastic and demonstrate initiative - with an interest in developing technologies and keeping up to date with news skills in your their own time - R&D, exploring new tech etc. As a Presales focussed Infrastructure and Cloud Services Engineer, you will help shape and influence the technical strategy for the company while designing scalable, resilient, and innovative server, storage, and virtualization solutions. This role will lead the technical design and presales activities for infrastructure solutions (compute, storage, virtualisation, hybrid cloud). The role will involve a mix of technical presales and project delivery, primarily supporting customer engagements related to VMware, Nutanix, and cloud services. You will be a key contributor to the design, deployment, and lifecycle management of customer environments, helping our client grow its cloud and infrastructure service offerings. This role offers a pathway to specialise further into solutions architecture or technical sales leadership over time. Ideal experience - • Strong hands-on experience with VMware vSphere, vCenter, and related VMware technologies., • Strong hands-on experience with Nutanix Enterprise Cloud platforms., • Understanding of infrastructure sizing, HA design, backup/DR strategies, and performance tuning., • Good knowledge of hybrid cloud integrations and private cloud designs., • Customer-facing skills with the ability to translate technical requirements into business outcomes., • Experience with Modern Workplace technologies and solutions such as M365, Google Workspace, MS Intune, MDM Tools., • Experience with Azure and/or AWS environments (VM provisioning, storage, networking, IAM, cost control)., • Scripting and automation knowledge (e.g., PowerShell, Python, Ansible)., • Experience with backup solutions (e.g., Veeam, Carbonite, • Understanding of security principles related to infrastructure and cloud services., • Familiarity with enterprise storage technologies (SAN, NAS, HCI)., • Exposure to containerisation technologies (e.g., Kubernetes, Tanzu, Docker) would be advantageous., • Relevant certifications (e.g., VCP, NCP, Azure Administrator Associate, AWS Solutions Architect Associate). This role is ideal for someone passionate about infrastructure and cloud technologies who enjoys the blend of technical consulting and project delivery. You will be joining a fresh, vibrant, and ambitious team, with opportunities to further grow your career in cloud architecture, presales leadership, or technical consultancy. If your background aligns to the above requirements - please submit your application to Jackie Dean at Jumar for consideration. Candidates must be UK based and have the right to work in the UK without any restrictions. Jumar takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.

Position: Remote Telesales Executive Working Arrangement:Fully Remote (with one-day induction on-site) Salary: £12.50 per hour / £24,375 salary with OTE of £35,000 (uncapped commission - received on a monthly basis) Term: Permanent, Full-time - 37.5 hrs per week, Monday - Friday) Macildowie are excited to be partnered with a growing and ambitious organisation for a fully-remote Telesales Executive position on a Full-time, permanent basis. What's In It for you? • Earn uncapped commission: on-target individuals usually earn an extra £10k+ annually, with no cap on your ambition. This is paid on a month-by-month basis., • Flexible working: build a schedule around school hours and your life. Fully remote, with a solid tech setup and occasional office catch-ups., • Holistic benefits: healthcare scheme, cycle-to-work, company pension, wellbeing programme, and free parking during visits., • Supportive environment: ongoing training, admin assistance, and a culture of resource-sharing., • Career growth: deliver results and you'll get progression opportunities beyond the telesales desk., • Meaningful work: feel good about the work you do and help towards a great cause…. Apply to find out more! What You'll Do: • Make targeted outbound calls to new prospects, • Use a consultative approach to build relationships, grow new accounts, and nurture existing ones., • Hit or beat sales goals and drive revenue growth., • Understand USPs/benefits compared to market alternatives (you'll be fully trained)., • Assist with registration and system admin, supporting customer care efforts., • Provide backup support during busy periods., • Collaborate closely with the Sales Team Leader and other internal teams. About You • Proven experience in sales, telesales, cold calling, or B2B (telesales is a bonus)., • Confidence in your own ability to make sales and earn commission in order to boost up your base salary!, • An excellent telephone communicator: confident, clear, and engaging., • Results-driven, self-motivated, and comfortable working independently., • Multi-tasker who remains calm under pressure., • Proficient in Microsoft Office and familiar with CRM systems., • A natural problem-solver, great at thinking on your feet., • A supportive teammate with a positive attitude., • Unfortunately we are unable to provide sponsorship - you need to have a right to work in the UK permanently. Ready to make a difference? Apply today and don't miss out on this fully-flexible opportunity! Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. We’re looking for a Managed IT Sales Specialist to join our growing tech division. You’ll play a key role in helping customers understand the value of cloud, cybersecurity, and fully managed IT services. You’ll work closely with our Account Management and new business sales team to uncover opportunities within our existing customer base and help influence new business. Our goal is to increase product penetration for these technologies across our customer base, ensuring more businesses are making full use of our managed IT offering. You’ll help lead that charge by identifying gaps, offering value-led solutions and building trusted relationships. What You’ll Be Doing • Spot and develop Managed IT opportunities within our existing customer base by working with account managers and running targeted outreach, • Speak confidently with customers about services like Microsoft 365, cloud backup, EDR, MDR, email protection, and endpoint security, • Join customer meetings and help shape IT solutions that make a real impact, • Support webinars and awareness campaigns to showcase the value of our solutions, • Work alongside onboarding and technical teams to ensure a smooth handover, • Be a key point of contact for product advice, proposals and internal knowledge What We’re Looking For • A proven track record of exceeding sales targets in a B2B environment selling Managed IT, cloud, or cyber security services, • Strong understanding of tools like Microsoft 365, cloud storage, EDR, MDR, and backup or disaster recovery solutions, • Comfortable talking about technical topics in a way customers can easily understand, • A team player who enjoys collaborating but also takes ownership of their own work Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. Our benefits: • Pension plan, • Life assurance, • Employee fuel card scheme, • Electric Vehicle salary sacrifice scheme, • Employee assistance programme, • 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum, • Time off for fertility treatment and in the event of pregnancy loss, • ‘Cycle to work’ scheme And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more! #LI-RW1 Still Curious? If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via _. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

Service Delivery Consultant Remote-based/ travel to customer and Roc offices as required) We’re looking for a highly skilled Senior Security & Infrastructure Engineer (SDE) to play a key role within a Managed Service environment supporting a high-profile customer. In this position, you’ll lead on proactive support, technical delivery, and continuous improvement of managed services. Acting as the highest point of technical escalation, you’ll work closely with customer stakeholders, internal teams, and project staff to deliver secure, resilient, and best-in-class solutions. This is a hands-on, technically advanced role with a strong focus on security operations, infrastructure protection, and service excellence. What You’ll Be Doing Security Operations • Monitor and respond to security alerts, threats, and incidents across infrastructure and cloud environments, • Investigate complex incidents (malware, phishing, unauthorised access, vulnerabilities), • Implement and maintain security controls across systems and endpoints, • Work with SIEM, endpoint protection, and threat detection tools Infrastructure & Cloud Security • Secure servers, networks, and cloud platforms in line with best practices, • Manage identity and access controls (Active Directory, Azure AD, privileged access), • Oversee patching, system hardening, and configuration management, • Lead security onboarding using tools like Microsoft Defender and Purview Incident Response & Threat Management • Lead technical investigations and remediation activities, • Conduct root cause analysis and recommend preventative measures, • Support forensic investigations when required Vulnerability & Risk Management • Perform vulnerability assessments and coordinate remediation, • Identify risks and recommend security improvements, • Collaborate across teams to reduce organisational risk Technical Leadership & Escalation • Act as the senior escalation point for complex issues, • Support and mentor Service Desk and 2nd/3rd Line engineers, • Provide technical input into new managed service opportunities Compliance & Best Practice • Support compliance frameworks (ISO 27001, Cyber Essentials, NIST), • Assist with audits and ensure adherence to policies and standards Continuous Improvement • Enhance processes, tooling, and documentation, • Drive automation and improved monitoring capabilities, • Stay current with emerging threats and technologies What We’re Looking For Essential Skills & Experience • 5+ years in a Managed Services environment, • Strong knowledge of security operations and infrastructure security, • Experience with Microsoft 365, Azure, and cloud security, • Virtualisation experience (VMware & Azure), • Backup solutions (Veeam, Azure Backup), • Networking knowledge (routing, switching, VLANs, firewalls, VPNs), • Experience with SIEM and security monitoring tools, • Familiarity with Microsoft Defender, Endpoint Protection, or similar tools, • Strong understanding of ITIL frameworks, • Excellent communication and stakeholder engagement skills Desirable • Security certifications (CompTIA Security+, Microsoft SC-200/300/100), • Knowledge of ISO 27001, NIST, CIS benchmarks, • Experience with ITSM tools, • BPSS or SC Clearance Key Attributes • Strong problem-solving and analytical skills, • Ability to prioritise and perform under pressure, • Proactive, self-motivated, and driven to improve, • Collaborative team player with leadership capability, • Professional, customer-focused approach Additional Information • Travel to customer and Roc offices may be required, • Participation in a 24/7 on-call rota (subject to approval), • Occasional out-of-hours work for maintenance/releases (TOIL provided)

The Opportunity Flosum is looking for a visionary Senior Product Manager who lives and breathes the Salesforce ecosystem and wants to shape the future of how the world's largest enterprises build, secure, and scale on Salesforce. This is not a maintenance role. You will own the product roadmap for the only 100% Salesforce-native DevSecOps, Data Protection, and Security platform trusted by Fortune 100 companies, global brands like Hilton, Cargill, Barry Callebaut, Cushman & Wakefield, and AARP. You will work directly with the CEO and engineering leadership to define and ship products that create entirely new categories within the Salesforce ecosystem. We are at an inflection point. AI-driven DevOps (powered by Agentforce), agent-aware governance, zero-trust security orchestration, and intelligent data lifecycle management are transforming the Salesforce landscape. We need a product leader who sees around corners, understands where this space is heading, and has the conviction and execution chops to get us there first. About Flosum Flosum is the only enterprise-grade DevOps, Data Backup & Archive, Trust Center, and Data Seeding platform built 100% native on the Salesforce platform. As a Salesforce Summit Partner and the only native solution certified by Salesforce, we operate within the Salesforce trust boundary, which means zero data exposure, no third-party cloud processing, and full compliance with Salesforce security standards. Our customers are among the most demanding in the world: Fortune 500 enterprises in regulated industries (financial services, healthcare, government, life sciences) who require SOX compliance, zero-trust architecture, and audit-grade governance. We compete against Copado, Gearset, AutoRABIT, and Salto, and we win because our native architecture delivers security, speed, and extensibility that external tools simply cannot match. We recently integrated Salesforce Agentforce into our platform, making Flosum the first and only Salesforce-native AI DevOps solution. This is just the beginning of what we plan to build. What You Will Own Product Vision & Strategy • Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva., • Identify whitespace opportunities in the Salesforce ecosystem where Flosum can create new categories or capture market share from competitors., • Translate deep Salesforce platform knowledge (metadata architecture, deployment models, Agentforce, Data Cloud, multi-org environments) into product capabilities that enterprise customers will pay premium prices for., • Stay ahead of Salesforce's own product direction (three releases per year) and position Flosum to capitalize on every platform shift. AI & Innovation • Lead the next wave of AI-powered DevOps capabilities built on Agentforce, including intelligent deployment agents, AI-driven code review, automated security scanning, and predictive release management., • Define how Flosum's extensibility platform enables customers to build custom AI-driven workflows within Salesforce's trust boundary., • Pioneer agent-aware governance: preparing Salesforce governance frameworks for autonomous systems and AI agents. Customer & Market Insight • Engage directly with Fortune 500 customers and prospects to deeply understand their pain points around Salesforce development, security, compliance, and data management., • Translate complex enterprise requirements (SOX, zero-trust, multi-org, regulated industries) into elegant product solutions., • Partner with Sales and Customer Success to influence deal strategy, conduct product demos for strategic accounts, and close competitive evaluations. Execution & Delivery • Write detailed product requirements, user stories, and acceptance criteria. You do the work, not just delegate it., • Partner with engineering to deliver on aggressive timelines. Own sprint planning, backlog prioritization, and release coordination., • Define and track product KPIs: adoption, activation, expansion, NPS, competitive win rates. Who You Are We are looking for a missionary, not a mercenary. Someone who takes genuine ownership of outcomes, thinks independently, and is driven by a need to build something that matters, not just advance their career. • 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms., • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem., • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. Not features; products., • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred., • You understand the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. You know where each is strong and where they are vulnerable., • Strong perspective on how AI/ML (especially Salesforce Agentforce, Einstein, Data Cloud) will reshape the Salesforce development and governance landscape., • Hands-on executor. You write PRDs, you talk to customers, you review wireframes, you sit in sprint reviews. You do not manage from a distance., • Exceptional communication skills. You can present a product vision to a C-suite audience and write a technical specification for an engineering team in the same day., • Intellectual curiosity and a bias toward action. When you see a problem, you solve it. When you don't know something, you go learn it. What Will Make You Exceptional in This Role • You have experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company., • You have worked at the intersection of DevOps and security/compliance in regulated industries., • You have led product-led growth initiatives within an enterprise product, designing self-serve onboarding, in-product conversion, and expansion mechanics., • You have a point of view on the future of AI in Salesforce DevOps and can articulate a 3-year vision for how autonomous agents will change how enterprises build on Salesforce., • You have experience going head-to-head against well-funded competitors and winning through product superiority rather than just marketing spend. What We Expect in the First 12 Months First 90 Days: Learn and Diagnose • Achieve deep fluency in Flosum's five product lines and their technical architecture., • Conduct 25+ customer and prospect interviews to build a firsthand understanding of enterprise pain points., • Complete a competitive audit with specific, actionable recommendations on where Flosum should invest to win., • Deliver your first product roadmap refresh with clear prioritization rationale. Months 3-6: Ship and Win • Own and deliver at least one major product release that directly addresses a competitive gap or customer-requested capability., • Establish a product-led feedback loop between Sales, CS, and Engineering that accelerates deal velocity and reduces churn., • Define the next generation of Flosum's AI capabilities and present a detailed execution plan. Months 6-12: Scale and Lead • Drive measurable improvement in competitive win rates against Copado and Gearset., • Launch at least one net-new product capability that opens a new revenue stream or market segment., • Establish Flosum as a thought leader in AI-driven Salesforce DevOps through content, speaking, and ecosystem engagement. Why Flosum • Category-defining opportunity: You will shape the future of how enterprises build on Salesforce. This is not incremental; it is transformational., • Direct CEO partnership: You will work shoulder-to-shoulder with a founder who is deeply technical, product-obsessed, and committed to building the best platform in the Salesforce ecosystem., • Fortune 100 customer base: Your product decisions will directly impact how the world's largest and most complex organizations operate., • AI inflection point: Agentforce and autonomous agents are rewriting the rules. Flosum is the first native platform to integrate these capabilities. You will define what comes next., • Missionary culture: We hire people who want to make a dent, not pad a resume. If you are looking for a place where your work matters and your ideas are heard, this is it. Compensation & Benefits • Competitive base salary + performance bonus, • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagement

3rd Line Support Engineer Salary: £35,000 – £45,000 per annum Location: Oxford Our client is a well-established Managed Service Provider (MSP) looking for an experienced 3rd Line Support Engineer to join their team in Oxford. This is a client-facing role resolving technical issues, supporting client infrastructure, and contributing to changes within a structured MSP environment. The Role • Support and maintain the systems, • Act as the go-to escalation point for 1st and 2nd line colleagues, • Own complex and priority tickets end to end, • Get to the root cause of issues rather than just patching symptoms, • Maintain high first-time fix rates, • Carry out ongoing infrastructure maintenance and patching, • Handle the technical delivery of changes such as migrations, upgrades, and new implementations,, • Coordinate with client and internal stakeholders so changes land smoothly with minimal downtime, • Visit client sites as needed, • Communicate with clients effectively by phone and email, • Log and update tickets accurately within SLAs, • Effectively maintain documentation Your Skills & Experience • 5+ years’ hands-on experience in IT support, • Previous experience working within an MSP highly advantageous, • Solid troubleshooting experience across the following:, • Enterprise firewall management, • Network infrastructure (switches, wireless access points), • Business email platforms, • Cloud-based email filtering, • Identity management platforms, • Security monitoring (SIEM, MDR), • Enterprise password management, • Hosted VoIP telephony, • Backup and disaster recovery management, • PSA and RMM tooling, • Experience of PowerShell and automation, • Microsoft/Azure certifications, • Confident supporting Mac and Linux alongside Windows, • Full UK driving licence and vehicle essential

SoftwareOne in London is seeking a Backup & Storage Lead to drive pre‑sales with technical expertise, solution design, and strategic guidance, helping customers identify, position, and deliver Backup & Storage solutions that address their business needs.

Cyber Security training courses seeks a Principal Consultant - AWS Backup, Terraform & Cyber Resilience to lead AWS backup strategy across multi-account environments, aligning with the NIST Cybersecurity Framework and driving Terraform-led infrastructure automation. You will act as a Design Authorit

Exposure to enterprise backup platforms and disaster recovery solutions is desirable. Lead the design, implementation and enhancement of enterprise storage and backup infrastructure. Troubleshoot and resolve complex infrastructure issues across storage, backup and SAN environments.

It is ideal for someone with strong production operations experience, a passion for automation, and expertise in backup, restore,.

SoftwareOne is seeking a Backup & Storage Lead to drive pre-sales, design solutions, and guide customers in London. You will leverage expertise in VMware and Backup & Storage, influence pricing strategies, and create compelling collateral.

Temporary Contract (6-12 Months) | Potential Permanent Opportunity.Monday - Friday | 8:00am - 4:30pm.Are you an organised and customer-focused administrator looking for your next opportunity? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we would love to hea

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Turkish Speaking Inbound Customer Service Advisor.The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi

UK-wide (Home-based with occasional travel to core HR offices in Brighton, London, Leeds or Manchester).A fantastic opportunity has arisen to join a leading.We're working in partnership with this impactful organisation to recruit an.Trent Specialist System Administrator.HR and Payroll system, suppor

The opportunity to work with an award-winning team who are at the pinnacle of their industry.Incredibly friendly team working environment.Training and Development opportunities.Great progression opportunities!.MTrec Commercial are proudly supporting our market leading client, who, due to significant

A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home.We are looking for exceptional Customer Service Advisors to provide the best customer support experience.The role is full time, working a 40 hour week Mond

Rewards and Benefits on offer:.Working for a blue-chip company with a great team-based culture.The role is only working Monday to Friday- no weekends!.Home based position from day one!.World class training and development opportunities.The Company you will be working for:.MTrec is proudly representi