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Cloud Infrastructure ManagerEpsom, Surrey, KT17£70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: • Deployment, configuration and ongoing administration of Azure services, • Ownership of Azure tenancy, security controls, DLP and MFA, • Producing Low Level Design (LLD) documentation for new and evolving solutions, • Migration of legacy on-premise systems to Azure, • SQL infrastructure administration across on-prem and cloud environments, • Capacity planning, disaster recovery and Azure Site Recovery testing, • Storage lifecycle management (Blob, Files, SharePoint, OneDrive), • Backup strategy ownership (including monitoring, escalation, reporting and optimisation), • Infrastructure monitoring and integration with security and operational platforms, • Maintaining CMDB accuracy and infrastructure diagrams, • Supporting the Service Desk with complex incidents and escalations, • Working closely with Solution Architects and Change Management to deliver secure, well-governed change, • Managing transitional physical and virtual server and networking platforms, • Producing operational and cost management information for senior stakeholders, • Leading, mentoring and developing the infrastructure team, including performance management and objective setting Essential: • Proven experience in a regulated environment, • Strong Azure administration background (certifications highly desirable), • Cloud networking, firewalls and security architecture, • Microsoft 365 Enterprise (Exchange Online, SharePoint Online), • Windows Server administration, • Azure Disaster Recovery and Business Continuity, • VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon), • Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault), • Platform security, DLP and MFA, • Infrastructure monitoring and alerting tools, • Low-level cloud design and solution architecture, • Excellent communication, stakeholder engagement and leadership skills, • Demonstrable people management and team development experience, • Infrastructure as Code (Terraform, ARM, Azure DevOps), • Cloud security frameworks and policy definition, • SQL Server administration, • Working knowledge of AWS This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You’ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation’s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.

Cloud Engineering ManagerEpsom, Surrey Financial Services Hybrid Working £70k - £80k + Benefits I am recruiting for a Cloud Engineering Manager on behalf of my financial services client based in Epsom, Surrey. As a Cloud Engineering Manager you will work in team 5 and will have x3 direct reports.As a Cloud Engineering Manager you will be an experienced hands on engineer with strong Azure design skills, along with AZ-104, AZ-305 certifications.Cloud Engineering Manager Responsibilities: • Deployment and configuration of cloud services, • Ongoing configuration and maintenance of Azure cloud services, • Produce configuration design documentation (LLD) for proposed solutions, • Azure tenancy administration, • Implementation of cloud security infrastructure and defined security policy, • Migration of legacy systems to Azure cloud platform, • SQL Database Infrastructure administration on-prem and cloud deployments, • Azure capacity planning and Disaster Recovery, • Storage lifecycle management including blob, files SharePoint and OneDrive, • Backup strategy alignment, monitoring, escalation, resolution and MI, • In conjunction with the Service Desk, ensure CMDB artifacts are maintained and accurate and all resources are included., • Providing support to the Service Desk for Infrastructure incidents and escalations, • Support Solution Architecture Team, • Develop and maintain operating and costing MI for management, • Deployment and maintenance of infrastructure monitoring tools into security and operational monitoring platforms, • Maintain Infrastructure diagrams, • In conjunction with the change manager ensure changes and maintenance windows are effectively enacted, • Maintain transitional legacy physical and virtual infrastructure assets (Server & Networking), • Team management via work allocation, regular meetings, conduct performance reviews measuring performance against agreed objectives and mentoring team members., • Previous experience working in a regulated environment, • Excellent communication skills, • Pro-active, detail focused, can-do attitude, • Excellent problem-solving skills, • Low level Azure cloud design & solutioning, • People management and development, • Cloud networking and desire to develop skill set, • Cloud monitoring tools, • Platform security, DLP & MFA, • Good hands-on experience of Microsoft technology and terminology, • Working knowledge of AWS, • VDI platforms (e.g. Azure Virtual Desktop, VMware ESX and Horizon VDI Platforms), • Veeam Experience (Backup & Replication, Back up for Azure, Backup for Microsoft 365 & Data Cloud Vault), • Azure Administration experience & certifications, • Azure ASR and Disaster recovery testing, • Azure Networking & Firewalls., • Microsoft 365 Enterprise including Exchange Online and SharePoint Online, • Infrastructure-as-code technologies (Terraform, Arm, Azure DevOps), • Cloud security infrastructure and defined policy, • SQL Server Administration

About the Role We are seeking a motivated and customer-focused IT Support Technician to join our MSP team. You’ll support a variety of clients across different industries, providing responsive, friendly, and professional technical assistance. This role is ideal for someone who thrives in a dynamic, multi-client environment and is eager to grow their skills. A willingness to learn and develop is an absolute must. Key Responsibilities • Provide 1st and 2nd line support to multiple MSP clients via phone, email, remote tools, and onsite visits, • Work within defined SLAs and ensure excellent customer satisfaction, • Troubleshoot issues across Apple and Microsoft environments, Microsoft 365, business applications, and network environments, • Configure and deploy laptops, desktops, mobile devices, and other hardware, • Carry out onboarding and offboarding tasks, including device setup and account administration, • Perform administration in Microsoft 365, Entra ID (Azure AD), Active Directory, and Intune, • Use RMM tools for monitoring, patching, maintenance, and remote management, • Maintain accurate documentation, ticket updates, and asset records, • Communicate clearly and professionally with clients, managing expectations effectively, • Previous experience in an MSP or fast-paced IT support environment (preferred), • Strong technical troubleshooting skills across Windows, Microsoft 365, and core SMB infrastructure, • Familiarity with RMM and PSA tools, • Networking knowledge (DNS, DHCP, VPN, VLANs, Wi-Fi), • Excellent written and verbal communication skills, • Knowledge of backup systems, • Knowledge of firewall and switch configurations, • Ability to manage multiple tickets simultaneously while remaining organised, • CompTIA A+, Network+, or similar certification, • Experience with Intune/Endpoint Manager, • Competitive salary up to £40k, • Support with training and professional certifications (Microsoft, CompTIA, etc.), • Clear career progression routes into 2nd/3rd line or project engineering, • Exposure to a wide range of technologies across multiple industries, • A supportive and collaborative MSP team environment, • Company Pension

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