Waiter / Waitress
11 hours ago
London
Waitress / Front of House Team Member Berry & Maple As a Waitress at Berry & Maple, you will be the face of our restaurant, creating a warm, friendly, and memorable experience for every guest from the moment they arrive until they leave. You will provide attentive table service, ensure food and drinks are served promptly, and maintain the high standards of hospitality that Berry & Maple is known for. Key Responsibilities: • Welcome and seat customers in a friendly and professional manner., • Take accurate food and drink orders using the restaurant’s ordering system., • Serve meals and beverages efficiently while ensuring presentation meets Berry & Maple’s standards., • Provide knowledgeable recommendations on menu items, daily specials, and dietary options., • Ensure customer satisfaction by checking in with guests throughout their visit and resolving any concerns promptly., • Prepare and clear tables quickly while maintaining a clean, organised dining area., • Process payments accurately using the till and card payment systems., • Assist with opening and closing duties, including setting up the restaurant, restocking supplies, and maintaining cleanliness., • Work closely with the kitchen and bar teams to ensure smooth and efficient service during busy periods., • Follow all food hygiene, health and safety, and company procedures. What We’re Looking For: • A positive, friendly, and approachable personality., • Excellent communication and customer service skills., • Ability to work in a fast-paced environment while maintaining attention to detail., • A strong team player with a proactive attitude., • Well-presented, reliable, and punctual., • Previous hospitality experience is desirable but not essential, as full training will be provided