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Shift Leader - Wood Wharf Wood Wharf 14 Water St, Building D1/D2, London, E14 5GX, UNITED KINGDOM £16.62/hour Part Time The role Crate Wood Wharf is our newest venue, and we're looking for a Shift Leader to help keep it running at its best. This is the job that holds a shift together. You'll be on the floor and behind the bar, making sure service flows, guests are looked after, and the team has what it needs to do their best work. You're the link between the team and senior leaders: the person who spots the problem before it becomes one, and the one people come to when something needs sorting. We're after someone who is open, honest, straight-talking, and genuinely good with people. What you'll be doing Looking after guests • Bar service, greeting people as they arrive and come to the bar, • Talking people through the menu and making recommendations where needed, • Running pizzas to tables in good time, • Handling questions and complaints properly, including when a manager isn't on site, • Being an ambassador for Crate whenever you're on site Running the shift • Overseeing service so it flows, with the right people in the right roles, • Organising breaks, • Escalating what needs escalating, eg staff disputes, guest complaints, quality concerns, • Keeping the venue looking and feeling its best: layout, lighting, music, temperature, • Staying calm and methodical throughout service Standards and safety • Being the eyes and ears of the team, flagging developing risk situations to a manager or security, • Toilet checks and tidies, back of house, staff areas and waste management, • Correct stock storage and beer lines kept to the highest standard, • Reporting and chasing maintenance issues quickly Opening and closing • Opening up and having the venue ready to welcome guests by 12:00, • Printing and completing the paperwork: Opening Briefs, Toilet Checklists, Close Down Sheets, Waste Sheets, compliance diary, • Opening the EOD system and writing an accurate End of Day report for your shift, • Checking everyone has clocked in and out, • Assigning and signing off closing tasks, • Logging lost property in the EOD report and securing it, • Ensuring the building is secure on close What we're looking for • Experience leading shifts or supervising in a busy bar, pub or restaurant, • Someone who'd rather deal with a problem than pass it on, • Real interest in beer and drinks, and the appetite to learn our range properly, • Confidence handling a complaint or a difficult guest on your own, • Availability across a variable rota, including evenings and weekends What you get • Free staff meal and a drink on shift, plus staff soft drinks, • Generous staff discount across the whole company - bars and online shop, • Summer and winter whole-company staff parties, • Cycle to work bicycle loan scheme, • Career development opportunities, • Employee assistance programme Apply Hit apply and answer a few short questions. Tell us what you've run, and what you'd bring to a shift at Wood Wharf.

Scran is a friendly local expert when it comes to well rooted flavours alongside great drinks and atmosphere. If have bar experience, you love Great Food, Drinks and Service, this one is for you. As a Bartender you will play a crucial role in creating an enjoyable atmosphere for our guests by providing excellent service and crafting delicious beverages. You will be responsible for maintaining the bar area, ensuring compliance with food safety regulations, and delivering a memorable experience for all patrons. Great career progression opportunity for Bartenders looking to grow into a managerial role. Responsibilities • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, including washing glassware and utensils., • Ensure compliance with food safety standards and regulations at all times., • Engage with customers, taking orders, providing recommendations, and addressing any queries or concerns., • Manage time effectively to ensure prompt service during busy periods., • Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments., • Collaborate with kitchen staff and other team members to ensure smooth operations within the restaurant environment., • Keep up-to-date with new drink recipes, trends in the hospitality industry, and seasonal offerings. Experience • Previous experience in bartending or a similar role within the hospitality sector is preferred but not essential., • A strong understanding of food safety practices is highly desirable., • Excellent time management skills to handle busy shifts effectively., • Ability to work well under pressure while maintaining a positive attitude., • Strong communication skills to interact effectively with customers and team members. If you are enthusiastic about providing exceptional service in a lively environment and possess the necessary skills, we would love to hear from you! Full-time, Permanent positions available • Company pension, • Discounted or free food, • Employee discount, • On-site parking Work Location: In person

We are looking for an enthusiastic and reliable person to join our team! If you think you are suitable please get in touch with us!

Restaurant Team Members – Job Description We are looking for friendly, reliable and hardworking people to join our restaurant team. We have opportunities available for Waitresses, Chefs/Kitchen Staff, Kitchen Porters and Bartenders. You will be part of a busy and welcoming team, helping us provide excellent food and great service to our customers. Waitress: Provide friendly customer service, take orders, serve food and drinks, and keep the dining area clean and welcoming. Chef/Kitchen Staff: Prepare and cook food to a high standard, follow food safety and hygiene procedures, and work efficiently as part of the kitchen team. Kitchen Porter: Keep the kitchen clean and organised, wash dishes and equipment, assist the kitchen team, and maintain high standards of hygiene. Bartender: Prepare and serve drinks, provide excellent customer service, keep the bar clean and organised, and work efficiently during busy periods. Previous experience is welcome but not essential for all positions. Most importantly, we are looking for people who are reliable, hardworking, friendly and have a positive attitude.