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We are looking for an energetic, design-savvy and responsible Retail Sales Associate to represent Hipicon on-site at our Boxpark Shoreditch pop-up. This role is key to delivering a warm, informed, and inspiring customer experience aligned with our brand’s identity. Key Responsibilities Welcome and assist customers, acting as a brand ambassador for Hipicon Provide product knowledge and support storytelling around the brands and collections Operate the POS system (Square/EPOS), process transactions, issue receipts Restock shelves, maintain visual merchandising, and keep the store tidy Assist with daily opening and closing procedures Collect customer feedback and support CRM lead collection Handle minor product issues or questions, escalate when necessary Requirements Minimum 1 year of experience in a retail or customer-facing role Interest in design, lifestyle products, sustainability, or independent brands Confident, friendly, and professional communication style Able to work flexibly, including weekends Fluent in English (additional languages a plus) Eligible to work in the UK Nice to Have Experience with pop-ups, concept stores, or boutique retail Familiarity with Square systems and mobile payment devices Passion for storytelling and community-based retail Store hours: 11:00 – 19:00