Swansea
What You'll Be Doing Driving Operational Excellence • Lead the daily operation of the store, ensuring smooth, safe, and legally compliant processes at all times, • Implement store operations strategy to support sales growth and a great customer experience, • Ensure store labour is effectively deployed within budget to meet service and trading needs, • Monitor and manage performance against key KPIs, including sales, margin, cost control, and compliance, • Inspire, support, and challenge your team to deliver their best through clear direction and coaching, • Foster a positive, collaborative team culture-lead by example and live Selco's values every day, • Manage, brief, and develop direct reports, including recruitment, induction, and ongoing performance reviews, • Empower colleagues to make decisions, encouraging ownership and accountability at all levels, • Set the tone for outstanding service, aligned with our value of being brilliant for our customers, • Support colleagues in resolving customer issues...