Trabajos business continuity en StanmoreCrear alertas

Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes. Customers trust Saviynt to safeguard their digital assets, drive operational efficiency, and reduce compliance costs. Built for the AI age, Saviynt is today helping organizations safely accelerate their deployment and usage of AI. Saviynt is recognized as the leader in identity security, with solutions that protect and empower the world’s leading brands, Fortune 500 companies and government institutions. For more information, please visit _. Due to the nature of the UK Government projects this role supports, this position is classified as a Reserved Post. In accordance with the Civil Service Nationality Rules, paragraph 1 of Schedule 23 and paragraph 5 of Schedule 22 of the Equality Act 2010, we can only accept applications from persons with UK residency (at least five years). Successful candidates must undergo National Security Vetting (NSV). This role requires Security Check SC level clearance as a minimum. Any offer of employment is strictly conditional upon the candidate successfully obtaining and maintaining this clearance. To meet the vetting criteria, you will be required to have been resident in the UK for a minimum of 5 years immediately prior to your application. Failure to obtain clearance or a lapse in residency history may result in the withdrawal of the employment offer, and you will not be entitled to any compensation from Saviynt as a result. In line with the Immigration, Asylum and Nationality Act 2006, all shortlisted candidates will be required to provide original documentation verifying their Right to Work in the UK and their British Citizenship during the initial interview stage. We conduct thorough Baseline Personnel Security Standard (BPSS) checks as a precursor to all higher-level clearances. • Communicate with end users and business stakeholders to clearly explain reported issues, impact, and recommended solutions, • Perform in-depth technical analysis for production incidents, including resolution and root cause analysis (RCA), • Publish knowledge articles for incidents and service requests; create and maintain technical documentation and standard operating procedures (SOPs), • Identify, debug, and troubleshoot break-fix issues through to full resolution, • Respond to and resolve issues within agreed service-level agreements (SLAs), • Work closely with Engineering and DevSecOps teams to support IAM and CPAM service offerings, • Identify recurring issues and contribute to automation, runbooks, and knowledge reuse to improve operational efficiency, • Strong domain expertise in Identity and Access Management (IAM), • Hands-on experience configuring and deploying one or more IAM tools such as Saviynt, SailPoint, Oracle Identity Manager (OIM), or IBM ISIM, • Experience invoking REST/SOAP web services using tools like Postman, • Database experience, including SQL and database operations, • Strong hands-on scripting experience (e.g., Shell, JavaScript, Python, Groovy), • Working knowledge of operating systems such as Linux, Unix, and Windows, • Prior experience with integrations, and provisioning workflows across enterprise target system, • Experience working with global customers and a strong customer-first mindset, • Excellent written and verbal communication skills, • Keywords: Cloud, Java, Scripting, Linux, SQL, • Minimum 2 years of experience implementing or supporting IAM / IGA or related solutionsIf required for this role, you will:- Complete security & privacy literacy and awareness training during onboarding and annually thereafter- Review (initially and annually thereafter), understand, and adhere to Information Security/Privacy Policies and Procedures such as (but not limited to): Data Classification, Retention & Handling Policy > Incident Response Policy/Procedures > Business Continuity/Disaster Recovery Policy/Procedures > Mobile Device Policy > Account Management Policy > Access Control Policy > Personnel Security Policy > Privacy Policy Saviynt is an amazing place to work. We are a high-growth, Platform as a Service company focused on Identity Authority to power and protect the world at work. You will experience tremendous growth and learning opportunities through challenging yet rewarding work which directly impacts our customers, all within a welcoming and positive work environment. If you're resilient and enjoy working in a dynamic environment you belong with us! Saviynt is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Own the Numbers. Strengthen the Controls. Help Build a Better Finance Function. \n Are you a technically strong Financial Accountant who enjoys being close to the detail, taking ownership of the accounting cycle and making sure the numbers genuinely stand up? \n Do you thrive in a hands-on environment where accurate month-end reporting, robust reconciliations and strong financial controls really matter? \n Join Aldenham Estate at an exciting point in the development of its finance function, with the opportunity to take ownership of core accounting while supporting improvements to systems, processes and reporting. \n If you’re a technically confident Financial Accountant who wants to take ownership, strengthen controls and help shape a better finance function, we’d love to hear from you. \n Experience within property, estates, rural businesses or another family-owned organisation would be advantageous but isn't essential. \n The Role at a Glance \n Financial Accountant (Qualified) \n Aldenham Estate | Elstree, Hertfordshire \n Predominantly working onsite with flex \n £55,000 - £60,000 DOE \n Full Time | Permanent \n Reporting to: Head of Finance \n Direct Reports: Bookkeeper / Finance Administration Support as appropriate \n Business: Diversified Family-Owned Estate | Property | Aerodrome | Glamping | Farming | Sustainable Land Management \n The Opportunity \n We’re looking for a technically strong, hands-on Financial Accountant to become the operational accounting backbone of the finance team. Reporting to the Head of Finance, you’ll take ownership of the accuracy and integrity of the Estate’s underlying financial records, including the monthly close, reconciliations, VAT, payroll administration, banking controls, cash-flow preparation and day-to-day finance systems administration. \n Sitting between the internal bookkeeping function and external accountants, you’ll ensure financial information across the Estate’s multiple entities is accurate, complete and presented in the right format. Your immediate priority will be maintaining operational continuity and robust financial control, while supporting the Head of Finance with the replacement of Sage 50, integration with Re-Leased and documentation of clear, consistent finance procedures - bringing greater control, clarity and confidence to the numbers. \n You'll own the technical accounting, controls and operational finance processes that ensure the underlying numbers are accurate, reliable and audit-ready. \n About You \n You’re a technically strong, hands-on accountant who enjoys doing, not simply reviewing. \n You like getting beneath the numbers—making sure balance sheets reconcile, controls work and financial information can be trusted. Curious and pragmatic, you’re comfortable navigating multi-entity complexity, investigating issues and finding workable solutions when everything doesn’t fit neatly into a standard box. \n You’ll be confident taking ownership within a small finance team, balancing competing deadlines and working independently while building strong relationships with finance colleagues, operational teams and external advisers. \n You'll likely bring \n • ACA, ACCA or CIMA qualification with strong technical accounting capability. \n • Strong financial accounting, month-end and balance sheet reconciliation experience. \n • Experience preparing management accounts and supporting year-end statutory accounts. \n • Strong understanding of financial controls, banking processes, VAT and payroll administration. \n • Excellent Excel skills and confidence working with accounting systems. \n • High attention to detail with a genuine commitment to accuracy and control. \n • The ability to independently manage priorities and deadlines within a hands-on finance environment. \n • Clear communication skills and confidence working with finance and non-finance stakeholders. \n • Experience within a multi-entity accounting environment would be particularly valuable. \n Knowledge of Sage 50, Re-Leased, partial exemption VAT or finance systems implementation/integration would also be beneficial. \n What Success Looks Like \n • Accurate and timely monthly close across all entities. \n • Fully reconciled balance sheets supported by appropriate schedules every month. \n • Clean, well-prepared year-end and audit files. \n • Accurate and timely VAT returns. \n • Reliable short-term cash flow visibility for the Head of Finance and Directors. \n • Effective banking, payment and access controls. \n • Accurate monthly payroll administration and reconciliation. \n • Clear, up-to-date finance procedures. \n • Successful support for finance system replacement and Re-Leased integration. \n • Reduced key-person dependency across critical finance processes. \n Why Join Aldenham Estate? \n This is an opportunity to take real ownership within a varied and unusual business environment. \n Rather than accounting for one straightforward trading business, you'll gain exposure across property, aviation, hospitality, farming and sustainable land management, all within the wider Aldenham Estate. \n You'll have \n • Genuine ownership of the accounting cycle. \n • Exposure to a varied, multi-entity family-owned organisation. \n • Close working relationship with the Head of Finance, Directors and operational teams. \n • Opportunity to strengthen financial controls and reporting. \n • Hands-on involvement in finance system replacement and process improvement. \n • Scope to make practical improvements to how the finance function operates. \n Apply Now \n If you're a technically strong Financial Accountant looking for a varied, hands-on role where you'll take genuine ownership of financial accounting and controls while helping strengthen a developing finance function, we'd love to hear from you. \n Application notice... We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on our website for further details.

Please note this role is UK only. We are KOPE and we are dedicated to revolutionising how we design and construct the build environment KOPE is the only purpose-built software platform for offsite construction. We enable the transition from traditional construction by integrating offsite processes and products. We instantly apply real-world products directly to design models, allowing the worlds of design and manufacturing to come together as one. We are building a better future. Join us. The Role We are seeking a highly skilled DevOps Engineer to design, build, and maintain secure, scalable, and resilient cloud infrastructure. This role combines operational efficiency with a strong security mindset, ensuring that our platforms are reliable, compliant, and continuously improving. You will play a key role in shaping our cloud strategy, enhancing our CI/CD capabilities, and embedding security best practices throughout the development lifecycle. Responsibilities • Design, implement, and manage scalable and highly available cloud infrastructure in Microsoft Azure, • Build and maintain disaster recovery (DR) and failover strategies to ensure business continuity, • Develop and maintain Infrastructure as Code using Pulumi (existing knowledge of Terraform or similar also acceptable), • Ensure infrastructure is version-controlled, reusable, and aligned with best practices, • Maintain and enhance existing pipelines in Azure DevOps, • Design and implement modern CI/CD workflows to improve build, test, and deployment processes, • Evaluate and lead potential migration to more mature or scalable tooling platforms, • Integrate security practices into all stages of the development and deployment lifecycle, • Manage and optimise vulnerability scanning tools and processes, • Analyse and prioritise security findings, working with teams to remediate risks, • Act as the primary liaison for external penetration testing providers and internal stakeholders, • Ensure compliance with security standards and organisational policies, • Strong experience with Microsoft Azure cloud services and architecture, • Proven experience with Infrastructure as Code (preferably Pulumi, ideally with C#), • Hands-on experience with CI/CD tools (Azure DevOps and at least one other, E.G Jenkins, Teamcity, Github actions, Octopus Deploy etc), • Solid understanding of cloud security principles and DevSecOps practices, • Experience with vulnerability management tools and processes, • Familiarity with disaster recovery planning and implementation Desirable Skills • Experience migrating CI/CD platforms or modernising build systems, • Knowledge of containerisation and orchestration (e.g., Docker, Kubernetes), • Familiarity with monitoring and observability tools, • Understanding of compliance frameworks (e.g., ISO 27001, SOC 2), • Experience and understanding of the changing nature of AI involvement in this area and how to employ it, • Remote first, • Flexible working style, • Relaxed and fun culture, • Greenfield development with no legacy apps, • Autonomy & responsibility encouraged, • Generous holiday allowance - 23 days paid holiday plus public and bank holidays, • Aviva Health Insurance, • Winter leave – the office closes between Christmas eve and 1st January (inclusive) this is in addition to your personal annual leave, • All-company in person events, • Generous maternity, paternity and parental leave policy

Job Title: Technical Manager (Hybrid) Location: Unit 7a, Odhams Trading Estate, St Albans Road, Watford, WD24 7RY Salary: Competitive Job Type: Permanent, Full Time. 40 hours per week, with core office hours of 08:30-17:00, Monday to Friday, including a 30-minute lunch break. The role is hybrid, with an average requirement to work from the office a minimum of 3 days per week. Office days will need to remain flexible to meet business and operational requirements. We are looking for an experienced and commercially minded Technical Manager to lead our technical agenda and ensure Vegetarian Express continues to meet all relevant food safety, quality, regulatory and customer requirements across the production, storage and distribution of our products. This is a key role within our Operations function, with responsibility for maintaining technical integrity across the business, leading the Technical/QA function, and ensuring we remain audit-ready and compliant. You will play a critical role in protecting our customers, our products and our reputation, while supporting innovation, business growth and continuous improvement. You'll be a hands-on technical leader who is equally comfortable working on the operational floor, engaging with suppliers and customers, and presenting technical performance and risk to senior leadership. Key Responsibilities: Certification, compliance and audit readiness; Own and deliver BRCGS and other external certification programmes, including gap analysis, corrective action planning, documentation, training, audit management and continuous improvement activity. Lead the response to customer audit non-conformances, including root cause analysis, corrective and preventive action, and close-out with customer technical teams. Act as the primary technical contact for customer audits, third-party auditors and enforcement authorities Maintain permanent audit readiness across the site Provide technical leadership for own-brand conversion, packaging and product compliance projects. Food safety, quality systems and technical governance; Own, develop and maintain the HACCP plan, ensuring risk assessments are current and operationally embedded Build and maintain the quality management system, including specifications, traceability, labelling compliance, supplier approval and raw material risk profiling Develop, implement and maintain accurate product specifications. Provide expert oversight of allergen management and controls across a multi-temperature environment Establish and manage testing regimes, product verification, shelf-life validation and environmental monitoring Investigate customer and supplier complaints and non-conformances, driving corrective action and trend analysis Ensure that technical governance is in place to deliver audit compliance with respect to internal, external, legal and customer requirements Monitor departmental KPI's and develop a quality culture Provide leadership and direction to ensure that within the function people are kept engaged, focused, developed and delivering to their potential Keep up to date with relevant legislation and implement changes where required. Work closely with Supply Chain and Operations with the introduction of new raw materials, packaging materials and products Delivery of customer complaint information and other monthly information as requested by internal and external stakeholders Commercial support and continuous improvement; Support new product development and product changes from a technical and legal perspective Manage supplier technical performance and raw material specifications Provide technical support in customer onboarding and tenders, where certification and compliance are increasingly a commercial requirement Report monthly to the Director of Operations on technical KPIs, audit status, complaints and programme progress Manage the technical resource within budget and set realistic project schedules. Consistently deliver high-quality service to both internal and external stakeholders. Provide day-to-day technical support to suppliers, logistics and internal teams to maintain continuity of product and ingredient supply. Essential Qualifications & Experience: HACCP Level 3 qualification. Full clean driving licence. Proven experience as a Technical Manager, Food Safety Manager or Senior QA Manager within food manufacturing. Experience managing customer, supplier and third-party audits. Experience handling and closing out non-conformances under time pressure. Demonstrable auditing skills. Proven experience in the technical aspects of food storage and distribution. Strong working knowledge of HACCP, UK food law, food safety, labelling and allergen legislation. What We Offer: Competitive salary based on experience 33 days' holiday, including public holidays Option to purchase up to 3 additional days' annual leave Cash health plan, including money back towards dental, optical, physiotherapy and other eligible treatments Life assurance - 4 x salary Staff discount on all products Pension - 3% employer contribution and 5% employee contribution Hybrid working, with a minimum of 3 days per week in the office, with flexibility around business needs. Candidates with experience of; Senior Technical Manager, Food Technical Manager, Food Safety Manager, Senior Food Safety Manager, Technical Services Manager, Quality Manager, Senior Quality Manager, may also be considered TPBN1_UKTJ

The People Lifecycle Manager supports the effective day-to-day delivery of outsourced People services. Operational in focus, the role uses practical knowledge of People cycles and knowledge management to coordinate activity, track actions, resolve issues, monitor service performance, maintain accurate documentation and drive process improvement. It also involves building strong relationships with senior stakeholders across People Function teams, managing complex data collection, analytics and logistics for annual Performance and Talent activities. • Coordinate outsourced People services across performance, talent, promotion, reward and other cyclical activities, ensuring delivery against agreed plans., • Manage provider relationships, tracking service performance, queries, actions, escalations, risks and incident resolution., • Act as the operational escalation point for stakeholders, driving issue resolution and continuous service improvement., • Partner with service owners, Procurement, Audit, Risk, Security and other control functions to maintain effective governance and compliance., • Support service continuity, data security and customer experience by identifying, managing and escalating outsourcing risks and service impacts., • Drive operational improvements, maintain service documentation, and support projects, change initiatives and outsourcing transitions through to implementation., • You are experience in performance, talent, promotion, reward or other cyclical People activity., • You have a commercial understanding of how HR enables business performance., • You have strong project management and organisational skills across multiple workstreams, deadlines and stakeholders., • You are experience managing outsourced providers, service performance, issues, escalations, governance and improvement activity., • You have an understanding of risk, control and governance in supplier-managed services., • You build trusted relationships and communicate clearly with providers, customers, senior stakeholders and internal teams., • You have the ability to challenge constructively, influence outcomes and work professionally with a wide range of people., • You have strong Alteryx, Excel, analytical and problem-solving skills for complex operational issues., • You are flexible, resilient and proactive, with curiosity for technology, digital improvement and better ways of working. No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions. We offer a range of benefits including empowered flexibility and a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more. #J-18808-Ljbffr

Facilities Management Relocation Manager Location: London / Hybrid working with travel across multiple operational sites Contract: Contract Rate: £500 per day IR35: Inside IR35 Carrington West are assisting a London local authority with the appointment of an experienced Facilities Management Relocation Manager to lead and coordinate corporate relocations, office moves, service decants and workplace reconfiguration projects across a complex operational estate. For this appointment, strong Facilities Management experience gained within a local authority environment is particularly important. We are looking for someone who understands the complexities of managing accommodation and workplace change across a diverse public-sector estate, working with multiple Council services, operational teams and stakeholders. This is a hands-on delivery role combining Facilities Management, workplace planning, space utilisation, AutoCAD and relocation/project management. You will manage accommodation changes from initial planning through to move-day delivery, ensuring services remain operational and disruption is kept to a minimum. Key responsibilities will include: • Leading corporate relocations, office moves, service decants and workplace reconfiguration projects., • Working closely with Facilities Management teams and Council services to coordinate complex accommodation changes., • Producing workplace layouts, occupancy plans and space utilisation analysis., • Using AutoCAD to develop floor plans, layouts and move scenarios., • Managing multiple relocation workstreams, milestones, risks and operational dependencies., • Coordinating FM, IT, Security, contractors and operational teams., • Procuring and managing removals, storage and logistics contractors., • Supporting Corporate Landlord and wider estate rationalisation initiatives., • Maintaining accurate furniture, equipment, workplace and accommodation records., • Planning moves to protect business continuity and minimise disruption to Council services., • Ensuring relocation activity is delivered safely and in accordance with relevant Health & Safety requirements. We are particularly interested in candidates who can demonstrate a strong Facilities Management background within a local authority or Council setting, alongside direct experience of delivering relocations and workplace change. You will ideally have: • Substantial Facilities Management experience gained within a local authority environment., • A strong understanding of Council operational estates, Corporate Landlord functions and the complexities of delivering change across multiple services and stakeholders., • Proven experience delivering office relocations, service moves, decants and workplace reconfigurations., • Significant workplace planning, space utilisation and accommodation planning experience., • Strong AutoCAD capability, with the ability to develop floor plans, layouts and move drawings., • Experience managing multiple move projects and workstreams simultaneously., • Experience commissioning and managing external removals and logistics contractors., • Excellent stakeholder management skills, with the confidence to work across different Council departments and operational teams., • Strong problem-solving skills and the ability to manage competing operational priorities., • Degree-level qualification or equivalent professional experience within Facilities Management or Logistics Management., • Membership of IWFM would be beneficial. Previous experience operating within a political/local government environment and an understanding of member relations would also be advantageous. The role involves regular travel between operational sites and requires some flexibility to work outside normal office hours, including occasional evenings or weekends, to oversee move-day activities. #J-18808-Ljbffr

5 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by Harnham. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Watford – Hybrid (3 days in office) Up to £80,000 + on-call allowance The Company A multinational organisation operating at the intersection of data, technology, and large-scale public engagement. With operations across multiple European markets, the business delivers high-volume, regulated products and services with strong community and commercial impact. Their BI function supports both internal teams and external partners through robust analytics and reporting infrastructure. The Role This role will sit at the frontline of BI support—owning the resolution of issues across Power BI, DAX, SQL, and cloud data orchestration tools. As Lead Data Support Engineer, you will be the primary internal point of contact for Power BI application support, troubleshooting and debugging issues across data pipelines, dashboards, and orchestration tools. You will also coordinate with an offshore third-party support provider and report into the Head of BI. Key responsibilities in the role • Investigate and resolve bugs in Power BI reports using DAX and SQL, • Support platform stability across orchestration tools such as AWS Glue and Airflow, • Troubleshoot failed data jobs in Redshift and Glue, • Act as first-line support for internal Power BI users, • Liaise with offshore partners to ensure issue resolution and continuity What You’ll Bring • Strong technical ability in DAX and SQL, with experience debugging Power BI reports, • Understanding of data orchestration tools (e.g. Glue, Airflow) and cloud-based pipelines, • Ability to diagnose and resolve issues within modern data platforms, • Experience working in BI, analytics support, or DataOps functions, • Comfortable taking ownership of support workflows and working across teams Why Apply This is a key support-focused role in a growing BI team, offering hands-on technical responsibility and the chance to lead issue resolution for a widely used reporting environment. You’ll work closely with engineering teams and internal stakeholders, with real ownership over Power BI and data workflow stability across the business. • Mid-Senior level, • Full-time, • Entertainment Providers Referrals increase your chances of interviewing at Harnham by 2x Get notified about new Support Engineer jobs in Watford, England, United Kingdom. London, England, United Kingdom 1 week ago Greater London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 month ago Greater London, England, United Kingdom 2 weeks ago Hemel Hempstead, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom £36,000.00-£38,000.00 1 month ago London, England, United Kingdom 1 day ago Buckinghamshire, England, United Kingdom 5 days ago London, England, United Kingdom 3 months ago London, England, United Kingdom 13 hours ago London, England, United Kingdom 3 weeks ago Borehamwood, England, United Kingdom 6 days ago Greater London, England, United Kingdom 1 week ago London, England, United Kingdom 1 week ago London, England, United Kingdom 2 weeks ago City Of London, England, United Kingdom 3 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 2 weeks ago London, England, United Kingdom 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Unico are delighted to be partnering with an established maintenance and facilities organisation who due to business needs are looking for a Maintenance Administrator to support their clients • Organise and maintain Contract Managers/Engineers diaries for site visits, office time, and site inspections., • Authorise works efficiently, ensuring continuity of trades and meeting SLAs., • Provide exceptional customer service and communicate regularly with clients, • Manage trades' schedules and ensure trades are fully booked, • Communicate with trades daily and ensure safety and timeliness of site arrivals and departures., • Maintain up-to-date records and notes on inhouse database, • Ensure that all correspondence, documents, and multimedia (photos, videos, etc.) are uploaded and properly documented., • Adhere to GDPR regulations when handling personal data,, • Strong organisational and communication skills., • Ideally to have experience of working with claims or insurance administration, • Excellent customer service attitude., • Ability to manage multiple tasks and priorities efficiently., • Proficient in using inhouse client portals., • Knowledge of GDPR compliance and data protection best practices. #J-18808-Ljbffr

Own the Numbers. Strengthen the Controls. Help Build a Better Finance Function. Are you a technically strong Financial Accountant who enjoys being close to the detail, taking ownership of the accounting cycle and making sure the numbers genuinely stand up? Do you thrive in a hands-on environment where accurate month-end reporting, robust reconciliations and strong financial controls really matter? Join Aldenham Estate at an exciting point in the development of its finance function, with the opportunity to take ownership of core accounting while supporting improvements to systems, processes and reporting. If you're a technically confident Financial Accountant who wants to take ownership, strengthen controls and help shape a better finance function, we'd love to hear from you. Experience within property, estates, rural businesses or another family-owned organisation would be advantageous but isn't essential. Financial Accountant (Qualified) Aldenham Estate | Elstree, Hertfordshire Predominantly working onsite with flex £55,000 - £60,000 DOE Full Time | Permanent Reporting to: Head of Finance Direct Reports: Bookkeeper / Finance Administration Support as appropriate Business: Diversified Family-Owned Estate | Property | Aerodrome | Glamping | Farming | Sustainable Land Management Your Background / Skills: Financial Accounting, Month-End, Management Accounts, Balance Sheet Reconciliations, VAT, Payroll, Cash Flow, Financial Controls, Multi-Entity Accounting, Finance Systems, Excel, ACA, ACCA or CIMA. Culture: The culture is informal, flexible and family-friendly, with an emphasis on outcomes, collaboration and connection to the wider estate. Aldenham Estate is a diversified family-owned estate based in Elstree, Hertfordshire, with activities spanning residential and commercial property, London Elstree Aerodrome, Home Farm Glamping, farming and environmental land management. Operating through a number of companies, partnerships and trusts, the Estate is investing in improved financial systems, reporting and controls as it strengthens its finance function for the future. We're looking for a technically strong, hands-on Financial Accountant to become the operational accounting backbone of the finance team. Reporting to the Head of Finance, you'll take ownership of the accuracy and integrity of the Estate's underlying financial records, including the monthly close, reconciliations, VAT, payroll administration, banking controls, cash-flow preparation and day-to-day finance systems administration. Sitting between the internal bookkeeping function and external accountants, you'll ensure financial information across the Estate's multiple entities is accurate, complete and presented in the right format. Your immediate priority will be maintaining operational continuity and robust financial control, while supporting the Head of Finance with the replacement of Sage 50, integration with Re-Leased and documentation of clear, consistent finance procedures - bringing greater control, clarity and confidence to the numbers. You’ll own the technical accounting, controls and operational finance processes that ensure the underlying numbers are accurate, reliable and audit-ready. Lead the monthly close across all entities - from journals, accruals and reconciliations to fixed assets and reporting support, ensuring the underlying records are accurate, consistent and audit-ready. Prepare VAT returns, year-end schedules and audit files, maintain the finance compliance calendar and act as a dependable point of contact for external accountants, auditors and advisers. Prepare short-term cash-flow forecasts, monitor working capital and credit control, and maintain robust banking, payment and access controls with clear approval responsibilities. Work with the outsourced payroll provider and Bookkeeper to ensure payroll, pensions, invoicing, payments, reconciliations and transaction processing run accurately and on time. Support the replacement of the finance system and its integration with Re-Leased, including migration, testing and reconciliation. Document key procedures and introduce practical improvements that increase efficiency, control and operational resilience. You're a technically strong, hands-on accountant who enjoys doing, not simply reviewing. You like getting beneath the numbers—making sure balance sheets reconcile, controls work and financial information can be trusted. Curious and pragmatic, you're comfortable navigating multi-entity complexity, investigating issues and finding workable solutions when everything doesn't fit neatly into a standard box. You'll be confident taking ownership within a small finance team, balancing competing deadlines and working independently while building strong relationships with finance colleagues, operational teams and external advisers. • ACA, ACCA or CIMA qualification with strong technical accounting capability., • Strong financial accounting, month-end and balance sheet reconciliation experience., • Experience preparing management accounts and supporting year-end statutory accounts., • Strong understanding of financial controls, banking processes, VAT and payroll administration., • Excellent Excel skills and confidence working with accounting systems., • High attention to detail with a genuine commitment to accuracy and control., • The ability to independently manage priorities and deadlines within a hands-on finance environment., • Clear communication skills and confidence working with finance and non-finance stakeholders., • Experience within a multi-entity accounting environment would be particularly valuable., • Knowledge of Sage 50, Re-Leased, partial exemption VAT or finance systems implementation/integration would also be beneficial., • Accurate and timely monthly close across all entities., • Fully reconciled balance sheets supported by appropriate schedules every month., • Clean, well-prepared year-end and audit files., • Accurate and timely VAT returns., • Reliable short-term cash flow visibility for the Head of Finance and Directors., • Effective banking, payment and access controls., • Accurate monthly payroll administration and reconciliation., • Clear, up-to-date finance procedures., • Successful support for finance system replacement and Re-Leased integration., • Reduced key-person dependency across critical finance processes., • £55,000 - £60,000 salary depending on experience., • Genuine ownership of the accounting cycle., • Exposure to a varied, multi-entity family-owned organisation., • Close working relationship with the Head of Finance, Directors and operational teams., • Opportunity to strengthen financial controls and reporting., • Hands-on involvement in finance system replacement and process improvement., • Scope to make practical improvements to how the finance function operates. #J-18808-Ljbffr

Did you know you can receive job alerts via WhatsApp? Important: West Hertfordshire Teaching Hospitals NHS Trust does not charge any fees at any stage of the recruitment process, including job applications, sponsorship arrangements or employment offers. If you receive a job offer or recruitment communication and are unsure whether it is genuine, please verify it using the contact details published on this website. Any request for payment should be treated as fraudulent. Main area Team Lead Radiographer Grade Band 7 Contract Permanent Hours • Full time, • Flexible working37.5 hours per week Job ref 360-C-11804 Department name West Herts - General Staffing Site Cross Site Town Cross Site Salary £51,657 - £58,785 pa inc HCA Salary period Yearly Closing 28/09/2026 23:59 We are looking for a Team Lead Radiographer to join our radiographic workforce at West Hertfordshire Teaching Hospitals NHS Trust. The role will be a prominent leadership position within the department. They will be line managing, mentoring and supporting a team of Radiographers with an empathetic, compassionate and highly caring attitude. This is a full-time shift system position, leading a team of up to 15 Radiographers on the 24/7 shift system. This post is ideal for Band 6 Radiographers with a strong clinical background and previous NHS experience, looking to broaden their radiographic and leadership skills. The duties and responsibilities of the post holder include: • Being an effective member the Radiology senior team., • Providing leadership to Radiographic staff., • Supporting Radiology services across all WHTH sites., • Mentoring junior staff and students., • Setting SMART objectives to support with training and competencies., • Completing and record keeping of QA testing., • Following IRMER17 regulations whilst undertaking radiology examinations to a high standard., • Participation on the additional shifts' rota (Saturdays and evenings). Candidates must be strong communicators who share our trust values. With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form. Please refer to the attached job description and person specification for a full list of duties and details about the role. • Either DCR(R) or BSc Radiography., • Attendance at mandatory training sessions., • Evidence of up-to-date CPD., • HCPC registration., • PgD in radiographic disciplines., • Leadership certificates., • Good knowledge of adaptive techniques., • Aware of current trends relevant to the profession., • Conflict resolution and effective team building/management., • Public sector/NHS knowledge., • Safeguarding., • Complaint resolution and handling., • Business continuity processes., • Post qualification experience across a range of modalities., • Wide range of experience in imaging modalities., • NHS experience., • Line management responsibilities., • Interview experience. West Hertfordshire Teaching Hospitals NHS Trust provides acute healthcare services to a core catchment population of approximately half a million people living in west Hertfordshire and the surrounding area. The Trust also provides a range of more specialist services to a wider population, serving residents of North London, Bedfordshire, Buckinghamshire and East Hertfordshire. As an employer of nearly 6,000 people the Trust is one of the biggest employers in the area and sees nearly a million patients each year. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

Please note this role is a 12 month fixed-term contract BRE is a world-leading global organisation for innovation, science and data in the built environment. For over 100 years, we have supported governments, businesses and industry with pioneering research, testing and expertise. We are focused on growth, scale and expanding our global impact with products, services, standards and qualifications that address the challenges of a changing world. Driven by our purpose of helping everyone, in every building, everywhere, we are creating a safer, more sustainable built environment for people and planet. Make your mark at BRE! This is an opportunity to play a pivotal role in a specialist engineering environment where equipment performance directly impacts customers, testing programmes and business success. You will be the mechanical engineering expert for critical plant, process and test equipment, helping to maximise reliability, minimise downtime and shape the future of our asset strategy. This role will lead the mechanical engineering support for critical assets across our Watford site. Working closely with laboratory teams, contractors and Estates colleagues, you will ensure equipment remains safe, compliant, maintainable and available to support testing operations. You will combine hands-on technical expertise with strategic asset management, helping to drive reliability improvements, reduce recurring failures and support investment and lifecycle planning. Acting as the key mechanical subject matter expert, you will provide technical leadership, challenge contractor proposals and support the delivery of maintenance, improvement and minor works activities. • Act as the mechanical engineering lead and technical escalation point for critical test and process equipment., • Coordinate planned and reactive maintenance activities, balancing safety, business priorities and asset criticality., • Work closely with laboratory and operational teams to minimise downtime and disruption to testing activities., • Monitor equipment performance, availability and reliability, identifying opportunities for continuous improvement., • Lead fault-finding investigations and root-cause analysis to resolve recurring equipment issues., • Develop and maintain maintenance strategies, asset lifecycle plans, obsolescence plans and critical spares strategies., • Review technical specifications and ensure contractor proposals are fit for purpose, safe and cost-effective., • Oversee contractor performance, ensuring safe systems of work, permits, isolation procedures and commissioning activities are effectively managed., • Support engineering change, minor projects, commissioning and the handover of new or modified assets into maintenance programmes., • Provide technical leadership for mechanical matters and support emergency response and business continuity arrangements when required. We're looking for an experienced mechanical engineering professional with a strong background in maintaining complex industrial, process, manufacturing, testing or safety-critical equipment. • A mechanical engineering qualification or equivalent level of technical expertise gained through experience., • Proven experience maintaining and improving complex plant, process equipment or test systems., • Strong fault-finding, diagnostic and root-cause analysis skills., • Experience planning and coordinating maintenance activities and prioritising work based on risk and business impact., • Experience managing, supervising and challenging specialist contractors and suppliers., • Good knowledge of mechanical safety, statutory inspection requirements and safe isolation practices., • The ability to assess technical risk and provide practical, evidence-based recommendations., • Experience leading technical work, projects, teams or contractor-delivered services., • Strong communication skills with the ability to engage both technical and non-technical stakeholders., • Professional engineering registration, or working towards registration., • NEBOSH or IOSH qualification., • Reliability, maintenance or asset management qualifications., • Experience within laboratories, testing environments or other highly regulated or safety-critical industries., • Experience using CAFM or maintenance management systems. At BRE, we offer a competitive salary, reviewed annually, along with a comprehensive benefits package designed to support your financial security, well-being, and career development. • Pension scheme – 5% employer-matched contribution, • Life assurance – 4x your basic salary, • Enhanced maternity package, • HealthPartners cashback scheme – Reclaim costs on prescriptions, physiotherapy, dental care, and more, • Onsite facilities – Restaurant, nursery, and free parking, including at-cost EV charging points, • Learning & development – Free access to BRE Academy and our online learning platform, • Professional membership reimbursement For full details on our benefits, visit: BRE Employee Benefits On-Site – This role requires a near full-time presence of 4 out of 5 days per week at our Watford office. You must live within a commutable distance. As part of our recruitment process we will be conducting 10-30 minute phone screening calls via an AI recruiter called Ryan with all shortlisted candidates. The information gathered from this screening will be used to help assess your suitability for the position. At BRE, we value the relationships we have built with our preferred recruitment partners. We do not accept unsolicited CVs from employment agencies. Any CVs submitted directly to a BRE employee or hiring manager without a signed BRE Employment Agency Agreement and an active engagement for the specific role will be considered unsolicited. In such cases, no fees will be payable should the candidate be hired through this or any other means. BRE is an equal opportunities employer. We assess all qualified applicants based on merit and do not discriminate on the grounds of race, colour, religion, sex, age, national origin, disability, veteran status, genetic information, or any other legally protected characteristics. BRE contributes to a thriving and sustainable world by developing science-led solutions to built environment challenges. Our vision is to be the world-leading innovation, science, and data hub for the built environment. We’re ambitious in terms of quality and global scope. We want governments and commercial markets to recognise us and demand our services, products and solutions. We want to be world-class, innovative, science-led and provide solutions. #J-18808-Ljbffr

Our client is looking for a Compliance & Audit Officer to join their friendly and vibrant team • Performing and documenting internal departmental and ISO audits, • Organising ISO management meetings including taking meeting minutes., • Supporting Head of Compliance & Operations with reporting to Senior Management to ensure compliance of requirements of ISO 14001 and 9001 standards., • Helping to create and update Company Policies relevant to the department including implementing new Policies., • Performing, improving, and documenting GDPR audits, • Supporting Head of Compliance & Operations with completion of Environmental & Regula-tory reporting., • Business Continuity plan management, including disaster recovery testing., • Implementing Company Compliance training including ISO and GDPR, • Assisting Supplier annual reviews and due diligence activities, • 3+ years of experience, • Ability to work both in a team environment and independently on projects., • Outstanding organisational skills and attention to detail, • Ability to use sound judgment including maintaining confidentiality., • Ability to communicate effectively, orally and in writing., • Knowledge of Legal, Regulatory and Statutory requirements #J-18808-Ljbffr

Go back West Hertfordshire Teaching Hospitals NHS Trust The closing date is 28 September 2026 We are looking for an experienced and motivated technical professional to lead the day-to-day technical management, optimisation and development of the Hertfordshire and West Essex Shared Patient Record. This is an exciting opportunity to play a key role in shaping the future of shared care information across health and care organisations. You will act as the technical subject matter expert for the service, leading system enhancements, integrations, testing, technical assurance, supplier engagement and the resolution of complex incidents. Working closely with NHS partner organisations, clinical and digital teams, information governance colleagues and suppliers including Oracle Health Cerner, you will ensure that the Shared Patient Record remains secure, reliable, effective and aligned with local, regional and national interoperability priorities. You will bring significant experience of healthcare interoperability, systems integration or digital service delivery, together with knowledge of technologies and standards such as APIs, FHIR, HL7, GP Connect and health information exchange platforms. Strong analytical, problem-solving, stakeholder engagement and communication skills are essential. The post offers the opportunity to contribute to emerging priorities including digital care planning, NHS App integration, neighbourhood health and the national Single Patient Record agenda. If you are collaborative, organised, solution-focused and passionate about improving information sharing to support excellent patient care, we would welcome your application. The post holder will provide technical leadership for the Hertfordshire and West Essex Shared Patient Record, managing its day-to-day operation, optimisation and development. Responsibilities include leading system enhancements, integrations, testing, upgrades and technical assurance; investigating complex incidents, data-quality and patient-matching issues; monitoring system performance, interfaces, access controls and digital certificates; and maintaining technical documentation and operational procedures. The role will manage relationships with Oracle Health Cerner and other suppliers, coordinate the onboarding of new organisations and data flows, and provide expert technical advice to governance groups and regional and national forums. Key relationships include clinical, operational, digital, information governance and technical teams across partner NHS organisations, the Central East ICB, suppliers and interoperability partners. Core hours are 37.5 hours per week, with flexibility required to support planned changes and service incidents. Hybrid working will be considered, Will require days to be on site. With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us. We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare. Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience. Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others. We offer a variety of flexible working options as we recognise the importance of a good work life balance.www.westhertshospitals.nhs.uk/flexibleworking The post holder will provide technical leadership for the Hertfordshire and West Essex Shared Patient Record, ensuring the platform and its associated interoperability services remain secure, reliable and fit for purpose. Key duties will include: • Leading the design, configuration, testing and implementation of system enhancements, integrations and new data-sharing capabilities., • Acting as the technical subject matter expert for interoperability architecture, data flows, interfaces, APIs, FHIR, HL7 and GP Connect., • Investigating and resolving complex technical incidents, system outages, data-quality issues and patient-matching exceptions., • Managing technical testing, release management, upgrades and change assurance to minimise risk and maintain service continuity., • Monitoring system performance, interface availability, access controls, audit requests, digital certificates and the Master Patient Index., • Maintaining technical specifications, architecture diagrams, configuration records, operational procedures and support documentation., • Managing relationships with Oracle Health Cerner and other suppliers, including incidents, service requests, releases and improvement plans., • Coordinating the technical onboarding of new organisations, systems and data-sharing partners., • Working collaboratively with clinical, operational, technical and information governance colleagues across partner organisations., • Providing expert technical advice to governance groups and representing the system at local, regional and national interoperability forums., • Supporting the development of future interoperability roadmaps, NHS App integration and emerging Single Patient Record priorities., • Degree-level qualification in Information Technology, Computer Science, Health Informatics, Digital Health, Information Systems or a related discipline, or equivalent demonstrable experience gained within a relevant technical environment., • Evidence of continuing professional development in digital technologies, interoperability, systems integration, healthcare informatics or related technical disciplines., • Relevant technical qualification(s) or significant practical experience in interoperability, systems integration, healthcare information exchange, infrastructure, applications support or digital service delivery., • Demonstrable experience working at a specialist technical level within a healthcare, digital, interoperability or information technology environment., • Knowledge and experience equivalent to postgraduate level acquired through a combination of formal education, professional qualifications and significant practical experience, • Specialist knowledge of Shared Care Records, interoperability platforms, health and care data-sharing frameworks, and information exchange across multiple healthcare organisations and technology systems., • Good understanding of interoperability standards and technologies, including APIs, FHIR, HL7, GP Connect, Health Information Exchange (HIE) platforms and system integration principles., • Knowledge of NHS digital services, Integrated Care Systems, information-sharing initiatives and the evolving national interoperability and Single Patient Record (SPR) landscape., • Knowledge of information governance, data protection legislation, patient confidentiality, information-sharing agreements and direct care data-sharing principles., • Experience of working with technology suppliers and third-party support providers, including service management processes, incident management, change control, testing, upgrades and release management., • Significant experience supporting, implementing or managing interoperability, integration or digital healthcare systems within the NHS or a similarly complex healthcare environment., • Proven experience of delivering technical system developments, upgrades, integrations and change activities, including requirements gathering, testing, implementation and post-deployment support., • Experience of working collaboratively with clinical, operational, technical, information governance and supplier stakeholders to deliver digital solutions and service improvements., • Experience of managing and coordinating third-party suppliers and support providers, including incident management, service requests, problem management, root cause analysis, change control, release management and technical issue resolution., • Demonstrable experience of investigating and resolving complex technical issues, assessing risks and impacts, and maintaining service continuity within a business-critical digital service., • Strong analytical and problem-solving skills, with the ability to investigate complex technical issues, assess impacts and identify effective solutions within interoperability and data-sharing environments., • Ability to interpret and translate complex clinical, operational and technical requirements into technical specifications, solution designs and implementation plans., • Strong organisational skills, with the ability to prioritise competing work demands, manage technical risks and dependencies, and coordinate multiple activities simultaneously., • Excellent stakeholder engagement and communication skills, with the ability to work effectively with clinical, operational, technical, information governance and supplier teams., • Ability to present and explain complex technical information to both technical and non-technical audiences, producing clear documentation, reports, procedures and training materials. This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. West Hertfordshire Teaching Hospitals NHS Trust #J-18808-Ljbffr

Vercel is the agentic infrastructure company. We free people and agents to ship what’s next. For more than a decade, Vercel has shaped how the web is built. As the team behind Next.js, v0, and AI SDK, we create products that help builders move from idea to production with speed, security, and exceptional developer experience. Now, software is entering a new era, and the next generation of products will not just be used by people. They will be built, extended, and operated by agents. We are building the platform for that future, trusted by companies like OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. Whether you’re building our products, supporting our customers, growing our community, or shaping our story, you’ll help define what comes next. We are looking for a Senior Technical Account Manager (TAM) to join our Forward Deployed Engineering organization within Professional Services. As a Senior TAM, you will be the named, persistent technical owner for the mission-critical workload that anchors your customer's Vercel relationship, across a portfolio of concurrent accounts. You are a peer to their VPs of Engineering and CTOs, and the first line of coordination for every Vercel workstream attached to that workload, across Support, Engineering, Product, and Sales. On a large customer several Vercel roles are engaged at once, and you are the person who keeps them coherent. The Solutions Architect stays technically accountable for the account as a whole. On the accounts you cover, you take over the post-sales technical relationship for that workload from the Solutions Architect, through a structured handover. The SA stays on the account and continues across everything outside your scope: new teams, new workloads, and expansion. This is a billable, customer-funded role. Customers purchase Senior TAM engagement as part of their Vercel relationship, and you will carry a portfolio of concurrent accounts. You will not be on-call, you will not write production code, and you will not carry a sales quota. You will own the technical relationship, drive proactive risk identification and architectural guidance, and ensure every other Vercel engagement on your accounts (e.g. Platform Consumption, Forward Deployed Engineers (FDEs), Professional Services projects, audits, workshops) lands successfully and compounds in value over time. Our Professional Services team is structured around a simple frame: PS delivers outcomes, FDE delivers velocity, TAM delivers continuity. You are the continuity. You are the reason a customer's second year on Vercel is more valuable to them than their first. You will report to the Head of Professional Services and will be located within the Americas or EMEA region. • Own the post-sales technical relationship for a portfolio of strategic enterprise accounts. You are the customer's named technical owner, the person their VP of Engineering calls when something matters. You take this accountability over from the Solutions Architect at deal close, through a formal handover, and you hold it for the life of the engagement. You co-own each account with the Account Executive, with clear domain boundaries: you own technical, they own commercial, and both of you have veto rights within your domain. You run a defined cadence with each account: a weekly Cadence Call, a monthly business review, a quarterly business review with the customer's technical leadership, and an annual roadmap workshop., • Lead post-incident pattern ownership and technical triage. You are not the 24/7 first call. Customer Support remains the front line, but when an incident escalates or a pattern emerges across multiple incidents, you take ownership. You drive the post-mortem, identify the architectural root cause, and own the remediation roadmap. You commit to responding within 4 business hours in your local time zone to any P1/P2 escalation routed to you, and you are the customer's escalation path when standard Support channels need acceleration., • Drive proactive technical strategy, cost optimization, and architectural guidance. You spend the majority of your time on work the customer doesn't yet know they need: architectural reviews, technical risk mapping, cost and usage optimization, pre-launch readiness assessments, and translating Vercel's product evolution into specific opportunities for the customer's business. Solutions Architecture does this work across many customers. On your workload you do it deeper, more often, and with the sustained context that comes from holding the relationship over years. The best TAMs save customers more than the cost of the engagement through this work alone., • Scope and orchestrate Vercel's broader engagement on your accounts. When your customers need hands-on engineering work, a deep audit, or a launch readiness review, you scope and hand off to a Forward Deployed Engineer. Enablement and training go to Developer Success Engineering, and fixed-scope delivery work goes to Professional Services. You do not deliver these engagements yourself. You coordinate, track, and capture what those engagements produce, then integrate it back into the customer's technical roadmap. What you add is making sure they happen at the right time, with the right scope. Throwaway demos and illustrative proofs-of-concept are part of the job; code that ships to a customer's production environment is not., • Operate as the customer's voice inside Vercel. You translate customer technical needs into signal for Product, Engineering, and Support, using the same Vercel-internal channels that Solutions Architects and Developer Success Engineers use today. You hold internal teams accountable to commitments you've made to your customers. In the early phase of the function, you will do this primarily through influence and relationships built up by the broader Forward Deployed Engineering org; over time, this will operate through defined cross-functional service-level agreements you help establish., • Make the engagement self-funding. The Account Executive owns the renewal. You own the technical case for it. What you are accountable for is the work that makes the engagement worth buying again: the cost and usage optimization that pays for it, and the platform adoption you drive on the account. On a healthy account, the value you create exceeds what the customer pays for this role. The engagement is renewed annually, and your customers' decision to renew is the most honest measure of the value you've delivered. You will be measured against a 90%+ engagement renewal rate, with supporting metrics including TAM-specific CSAT (target 4.5+ / 5), escalation responsiveness against the 4-hour SLA (target 95%+), influence on Professional Services and FDE attach, and the platform adoption you drive on your accounts, measured as accelerated consumption., • 5+ years in a customer-facing technical role at a platform, infrastructure, or developer tools company (TAM, Solutions Architect, Developer Success, Field Engineer, or hands-on technical consultant), with personal ownership of strategic relationships: QBRs, roadmap, workshops, renewals. Internal SA/DSE/CSE candidates encouraged to apply., • Deep technical experience with a platform product, and evidence of getting credible on an unfamiliar one fast. Breadth across a platform matters more here than depth in one corner., • Platform experience. You have run a technical platform at scale in a customer-facing role and are fluent in the build and deploy path: CI/CD pipelines, environment and preview strategy, release mechanics, and the cost and performance patterns that separate a healthy deployment from a runaway one., • Infrastructure and cloud-provider depth. Production-grade, architectural reasoning on AWS, GCP, or Azure., • Demonstrated fast ramp. You earned customer trust on an unfamiliar, technical product., • Prior production experience with Next.js and Vercel is a strong advantage. It is not a requirement and the assessment measures your ability to learn., • You optimize for the customer and can quantify outcomes. You actively create incremental value for a customer’s adoption through spend management, risk mitigation, and shape their adoption journey., • You operate with high agency across complex relationships. You steer cross-functional outcomes without formal authority, challenge flawed technical decisions without burning the relationship, and build trust fast when picking up an engagement someone else started., • Strong written communication, particularly for executive and incident contexts. You can compress a complex technical situation into a one-page executive summary shaping action and accountability., • Willing to travel approximately 4-8 times per year to customer offices for QBRs, roadmap workshops, and incident retrospectives, generally in-region., • Have prior experience as a Technical Account Manager at a hyperscaler, infrastructure platform, or developer-tools company (AWS, Cloudflare, MongoDB, Snowflake, Datadog, GitHub, etc.)., • Have hands-on experience with AI agent development, particularly using the Vercel AI SDK, MCP servers, or similar frameworks., • Have run an annual technical roadmap workshop or "Well-Architected Review"-style engagement with an enterprise customer., • Have experience transitioning from a delivery or support role into a customer-owning role, and can articulate what changed in how you operated., • Have direct experience as a Solutions Architect, Support Engineer, or technical delivery lead at a developer platform or infrastructure company, particularly one with a similar split between pre-sales SA and post-sales technical ownership. #J-18808-Ljbffr