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Customer Service Manager 7220 East London £27,000 - £28,000 per annum **Full Time, Permanent ** We are currently seeking a highly motivated and experienced Customer Service Manager to join our team. You will be responsible for leading our customer service operations, managing a team of representatives, and ensuring exceptional service delivery to our valued customers. If you are a dynamic leader with a passion for customer service excellence, we want to hear from you! Responsibilities: - Lead and mentor a team of customer service representatives to achieve performance goals and deliver outstanding service experiences. - Develop and implement customer service policies, procedures, and standards to ensure consistency and excellence in service delivery. - Handle escalated customer inquiries, complaints, and complex issues in a timely and effective manner. - Monitor key performance indicators (KPIs) and drive performance excellence through ongoing training, coaching, and development. - Collaborate with other departments to ensure alignment on customer service goals and initiatives. - Gather and analyse customer feedback to identify areas for improvement and drive continuous improvement initiatives. Qualifications: - Proven experience in a customer service management role. - Strong leadership, communication, and interpersonal skills. - Excellent problem-solving abilities and a customer-centric mindset. - Proficiency in CRM systems, helpdesk software, and other customer service technology solutions. If you're ready to elevate your career in customer service and make a significant impact in a fast-paced and rewarding environment, click “APPLY” now!
Finance Systems Manager - Global Publishing Business Harmonic are delighted to be working with one of the most reputable and well known book publishing organisations, in the search for a finance ...
This is a business-critical role and requires someone with a strong Finance and IT background. The duties/responsibilities of the role are: - * Be the main point of contact for the implementation ...
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Our client in London is seeking a Parking Systems Manager to lead transformative projects and enhance customer experiences in the parking business industry. Role Overview: As the Parking Systems ...
Business Development Manager, DAX Outdoor Reporting of the R ole This role will report to the Head ... A good understanding of DAX systems. * An ability to inspire and excite about the capabilities of ...
We're looking for a Finance Systems Manager that has experience with Dynamics 365 to join a ... business critical platform. You'd be a central figure in the finance optimisation projects ...
Business Development to secure new retail opportunities * Lead multi-functional retailer engagement ... other systems available to produce a daily, weekly and monthly summary document as required ...
Finance Systems Manager (D365 F&O) City of London £75,000 per annumWe're looking for a Finance ... business critical platform. You'd be a central figure in the finance optimisation projects ...
Finance Systems Manager - Growing international cleantech business Based: Central London (hybrid) Salary: £70,000 - £80,000 (dependent on experience) plus benefits and bonus MUST HAVE EXTENSIVE ...
... , ATS, Finance, HR, and Marketing systems. * Operational experience of HR, Finance and ERP and integrations, as well as that of managing multiple environments and release cycles across business ...
Finance Systems Manager (12 month fixed term contract) * Hybrid working (1-2 days per week in South ... The business will look to enhance their current SAP system with improving their finance processes
Product Manager - Enabling Functions, Property Competitive salary Welwyn Garden City About the role ... Worked with software vendors implementing large complex systems ensuring business requirements are ...
Business Systems Analyst Essex - £40,000 to £65,000 per annum - 2 days per week in office 3 work ... Manage project implementation and work flexibly to meet deadlines. * Write user manuals and provide ...
Project Management and delivery of new efficient business processes utilising IT hardware and ... Responsibilities Business Systems * Support and work closely with the business ratifying ...
Manage and implement business change requests for all offices. * Create new reports & troubleshoot ... System Admin (System parameters, User access), Common (Attribute maintenance, Workflow, Modeller ...
Business Systems Analyst OverviewTo ensure that the hardware and software investment is utilised to ... Project Management and delivery of new efficient business processes utilising IT hardware and ...
Anaplan Systems Manager Location: London/Remote (London 1 day per week) Salary: £70,000-£90,000 ... with business objectives. - Maintain the integrity of existing Anaplan models, providing ongoing ...
As our Business Change Manager, you will be pivotal in ensuring the successful implementation of our new HR/Payroll and Finance system. Key Responsibilities: * Engage stakeholders and craft robust ...
This role would be ideal for someone that has worked in a finance department with the ability to understand systems that solve business problems. Day to Day Responsibilities: * Manage third party ...
Business Development Manager Location: Southall Salary : Up to £55,000 Metalis is working in ... Provide technical expertise and guidance in areas such as HVAC systems, electrical and mechanical ...
... systems. Duties and responsibilities: * Sourcing, researching and prospecting new business ... Being able to manage and create a sales pipeline. * Developing and following up on existing leads
This includes business support, systems analysis, training, and implementation of new developments ... Manage outsource partners to achieve business requirements.* Holding Partners to account, including ...
Business Development Manager ( Ventilation Systems ) £25,000 - £35,000 Uncapped Commission OTE £15/20k + Training + Progression West London, Richmond Are you a business development manager looking ...
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