Trabajos call center en Reino Unido

We’re looking for an experienced D365 Contact Centre Specialist to take a leading role in shaping and enhancing our client’s customer engagement and contact centre capability. This is a permanent position with hybrid working across London and the Midlands, and open to candidates who prefer to work mostly remotely. Salary is dependent on experience, circa £65k–£90k. Key Responsibilities Take the lead in guiding the design, enhancement, and evolution of D365-based contact centre solutions, ensuring they align with operational needs and wider business goals. Drive the integration of omnichannel capabilities — including email, voice and live chat — working closely with relevant teams to deliver smoother customer journeys. Oversee and coordinate the configuration and optimisation of Teams Telephony to support reliable, unified communications across the organisation. Leverage Azure Communication Services to support modernised call handling and customer interaction approaches. Work collaboratively with cross-functional colleagues, contributing expertise and steering solution direction rather than executing tasks in isolation. Required Skills Strong background working with D365 in a contact center setting, ideally in a senior or lead analyst or consultant capacity. Solid understanding of omnichannel contact centre technologies and Teams Telephony. Familiarity with Azure Communication Services and how it can support customer engagement functions. Confident with the Power Platform, particularly in environments where automation and workflow optimisation add value. Strong communicator with excellent problem-solving skills and the ability to work effectively across teams. Comfortable operating autonomously while also influencing and supporting wider project groups. Benefits Competitive salary and benefits package. Flexible hybrid working model. Genuine opportunities to grow your career and develop professionally.

Role: Contact Center Engineer (RingCentral) - German Speaking Location: Remote - UK Salary: £300 - £350 PD ?Profile We are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life. They are looking to add a RingCentral Engineer to their team on a 12-month contract to help with Contact Center platform configuration, development, customization, integration, and technical documentation to ensure overall system performance, accessibility, and usability. As a RingCentral Engineer, you will bring background in support of cloud contact center environments and technologies within the UCaaS and CCaaS space such as IVR, ACD, WFM, OmniChannel, Quality Management, interaction recording, CRM integrations, interaction routing, porting, number management, and security adherence. This position will identify key customer requirements and present contact center solutions, primarily with RingCentral with NICE CXone, that meet those requirements, and deliver on strategic contact center initiatives through planning, design proposals, developing POC's, business partnership, vendor engagement and team partnership. Key Responsibilities • Work collaboratively with business partners, vendors, and internal technical teams to design and transform the contact center cloud platform functionality and solutions to enhance the customer and end user experience as designated by the GCC team., • Identify and prioritize the technical deliverables of platform components; participate and recommend the direction of the platform and ensure completeness of requirements and functional architecture analysis for the design and implementation of solutions., • Collaborate and develop towards a single and unified interface Agent Desktop solution, focusing on functionality (agent and administrator) to manage phone, email, and chat., • Lead/coordinate technical support efforts related to contact center application, perform root cause analysis, resolve escalated cases, and inform future preventative measures., • Experience designing, implementing, and supporting cloud contact centers., • Knowledge of applications integration and ability to collaborate with peers and other technical teams to achieve product/solution integration deliverables (CTI, analytics, CRM, other integrations). INDIT Planet Recruitment is acting as an Employment Business in relation to this vacancy.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

We are looking for a Luxury Sales Specialist to join the Guernsey Reservations team, can be based in London and can also work from home if needed. We are seeking a dynamic sales professional to drive conversions and deliver exceptional service. This role requires building and nurturing strong relationships with guests, ensuring they are excited to book Uniworld and feel supported and heard as they prepare for their upcoming trips. Success in this position depends on the ability to identify sales opportunities, proactively guide guests through the booking process, and maximize revenue potential. A thorough understanding of all Uniworld products and policies is essential, along with the ability to effectively communicate this expertise over the phone and via email. KEY RESPONSIBILITIES Luxury Sales Provide information to guests for the purpose of promoting products and securing reservations, matching the right product to the right customer. Ensure accuracy in every aspect of each sales transaction. Identify, research and resolve issues related to customer satisfaction. Leverage strong customer service and sales skills to maximize sales opportunities on each travel agent or customer contact. Learn and use software applications to efficiently process sales transactions. Responsible for maintaining KPIs in a high-volume inbound call center. Customer Service Manage incoming calls, livechat and email involving routine client pre-departure inquiries on existing reservations. Troubleshoot, research and respond to pre-departure inquires form our travel partners and guests. Responsible for responding to guests’ needs and requests in a timely manner, i.e. returning calls, answering emails and following through on pending issues as it pertains to the booking process, or any questions that come up after a guest is booked but before they travel. Develop, cultivate and maintain positive relationships with guests. ROLE SUCCESS CRITERIA A successful Luxury Sales Specialist will maintain a high conversion rate month-to-month, increasing revenue for their team and the company. KPIs tracked include number of guests booked, average revenue per booking and add-on services sold. Receptive to coaching and training, and motivated to improve and grow with Uniworld KEY INDIVIDUAL TRAITS Attention to detail: Carefully reviews work to ensure accuracy, quality, and completeness. Adheres to rules and procedures. Collaborative: Builds strong relationships and works cross-functionally with a consultative, co-creative approach to influence and align others in a fast-paced environment. Curiosity: Driven by lifelong learning, actively seeks new knowledge, skills, and perspectives to enhance performance and personal growth. Embraces continuous learning as a core value. YOUR EXPERIENCE AND EXPERTIS At least three years of travel industry or call centre experience in a sales capacity required. Salary is £26k plus very generous incentives that are paid on each booking based on revenue/conversion.

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Multiskilled resources required. Having relevant experience. Well versed with Physical DC Infra and different OS or devices like Servers/Networks/Firewall/Storage etc. Vendor coordination, SLA management, reporting Location -London, UK Onsite role Workforce Optimization Job Description Profile/Role Description • Expert level understanding of Contact Center Components, solutions, Call flow and Integrations., • Excellent understanding in Workforce Optimization solutions like Quality Management, Workforce Management, Analytics and Reporting. (Calabrio/Verint/NICE/Zoom etc.), • Strong Experience with standard Call recording technologies, • Strong Experience with Contact Center Solution Integrations with Workforce Optimization suites. (Calabrio/Verint/NICE/Zoom etc.), • Experience in monitoring and mentoring of L1/L2 teams and handling L3 level escalations in Calabrio WFO solutions., • Experience in training BAU Team on learnings, case studies and other solutions., • Experience in handling Severity 1 situations, troubleshoot on-call with Customer to resolve the issue and articulate the RCA., • Provide Level 3 support to Operations and Delivery to drive incident resolution., • Provide Recommendations to improve Contact Center platform stability., • Perform Sizing and Capacity management of Calabrio WFO Solutions., • Define Reporting, Monitoring and Alarming requirements according to best practices., • Analyzing the Patches released for WFO related components., • Should be ready to work in 24/7 business support environment. WFO Solutions skills: • Quality Management - Calabrio/Verint/NICE/Zoom (All versions), • Workforce Management - Calabrio/Verint/NICE/Zoom (All versions), • Analytics - Calabrio/Verint/NICE/Zoom (All versions) Professional Skill Requirements • Ability to work in large teams and manage project milestones., • Participate in business continuity and disaster recovery planning in voice environment to minimize work disruption., • Consult on preventive maintenance activities to ensure platform stability., • Identify opportunities to drive platform efficiencies., • Proactively manage platform and component life cycle to ensure stability and interoperability (at points of integration), • Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution., • Performs advanced troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination., • Initiates network improvement recommendations based upon experiences in Contact Center, • Performs Root Cause Analysis & Track and update key performance metrics., • Act as a point of contact for all service delivery issues/ pending work/ escalations, • Provide team support and process improvements through individual contributions., • Maintain and Update Knowledge Base and documentation & initiate and implement processes improvements., • Perform change management in accordance with change management procedures., • Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem-solving skills., • Should be aware of ITIL process. Basic Qualifications • Bachelor’s degree in related field or equivalent experience, • Minimum of 8-10 years of experience

We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud, and AI, powered by a broad portfolio of technology services and products. HCLTech is a globally recognized leader in the Tech and IT industry, but we’ve never forgotten the startup mindset that got us here. We’ve always approached our work with an idea-first attitude because every one of our accomplishments —no matter how big or small —can be traced back to an idea’s single spark. It’s that spark —that inner drive —that sets our people apart from our competitors. It enables us not just to pull off game-changing feat after game-changing feat but to better our world in the process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Contact Center Engineer / Senior SME Location -London, UK Onsite role- 5 days from office Job Description We are seeking a Contact Center Engineer / Senior SME to own high‑severity, complex, and business‑critical incidents across Genesys Cloud CX and Cisco Unified Contact Center Enterprise (UCCE) platforms supporting mission‑critical enterprise Voice Network. This role acts as the final escalation point (L3) and provides deep technical leadership across cloud and on‑prem contact center architectures, including voice media, routing, integrations, and underlying network and infrastructure dependencies. The engineer will lead cross‑functional triage, perform deep root‑cause analysis, guide platform stability initiatives, and mentor Level‑2 engineers. Key Responsibilities Incident & Problem Management (Genesys Cloud CX & UCCE) • Act as L3 escalation for all high‑severity P1/P2 contact center incidents across Genesys Cloud CX and Cisco UCCE., • Lead technical triage, incident bridges, and resolution strategy during major outages in coordination with the Technical Manager., • Perform deep root cause analysis (RCA) across contact center applications, voice, network, IVR, CRM, and infrastructure layers., • Identify systemic weaknesses and eliminate repeat incidents through structural corrective actions., • Author executive‑ready RCA documents including business impact, preventive actions, and long‑term remediation plans., • Drive problem management, corrective action tracking, and service stabilization initiatives. Voice, Media & Network Engineering • Own advanced troubleshooting of SIP signaling, call setup, and session negotiation (Genesys Cloud CX & UCCE)., • Diagnose RTP media issues including one‑way audio, packet loss, jitter, latency, and codec mismatches., • Lead investigations involving SBCs, gateways, carriers, PSTN, and hybrid cloud/on‑prem voice paths., • Collaborate with network and security teams on NAT, firewall rules, QoS, load balancing, and voice path optimization. Cisco UCCE / CVP / CUCM Responsibilities (Added Scope) • Provide L3 operational and troubleshooting support for Cisco UCCE contact center environments., • Troubleshoot and support core UCCE components, including:, • UCCE (PG, Rogger, AW, HDS), • CUCM call control and SIP trunks, • CVP (Call Server, VXML, Reporting), • ICM scripting, routing logic, and call flow behavior, • Diagnose call routing failures, agent state issues, peripheral gateway problems, and CTI integration defects., • Support CTI integrations with CRM systems and third‑party applications., • Analyze logs, router traces, CVP logs, CUCM traces, and network captures to isolate complex issues., • Partner with Cisco TAC and internal infrastructure teams during critical incidents., • Support hybrid contact center environments, including coexistence or migration scenarios between UCCE and Genesys Cloud CX. Architecture & Platform Engineering • Design, review, and optimize:, • End‑to‑end contact center call flows (Genesys & UCCE), • Routing strategies and interaction handling models, • Integration, redundancy, and failover patterns, • Review and approve high‑risk production changes, ensuring rollback and recovery plans are clearly defined., • Own deep understanding of platform limits, capacity thresholds, and scaling behavior., • Define and validate disaster recovery, failover, and high‑availability strategies., • Maintain accurate architecture diagrams, call flow designs, and failure‑mode documentation. Integrations & Ecosystem • Troubleshoot complex integrations involving:, • Salesforce CTI, APIs, OAuth, and data synchronization, • Microsoft Dynamics CRM, • UCCE CTI / CVP / third‑party integrations, • Act as technical liaison between:, • Genesys vendor support, • Cisco TAC, • Network, voice, SBC, and carrier teams, • CRM and application teams, • Security, IAM, and compliance teams, • Challenge vendor or carrier conclusions when technical evidence indicates alternate root causes. Change Governance & Production Readiness • Review changes for risk assessment, production readiness, and operational impact across both platforms., • Provide technical approval guidance for CAB and high‑risk changes., • Validate upgrades, patches, and new feature rollouts from a stability and resilience standpoint., • Ensure operational readiness before go‑live, including fallback and monitoring strategies. Operational Excellence & Technical Leadership • Drive MTTR reduction through engineering improvements and root‑cause elimination., • Design or guide proactive monitoring, diagnostics, and health‑check automation initiatives., • Mentor and guide Level‑2 engineers on advanced troubleshooting and architecture best practices., • Maintain and evolve SOPs, operational runbooks, and architecture documentation., • Contribute to continuous service improvement initiatives across Run Units. Required Skills & Experience • 6–10+ years of experience supporting enterprise contact center platforms., • Strong hands‑on experience with Genesys Cloud CX., • Proven L3 support experience with Cisco UCCE, including CUCM and CVP., • Expert‑level understanding of:, • Contact center routing, call flows, and agent states, • SIP, RTP, voice gateways, SBCs, and carrier interconnects, • Experience with CRM integrations (Salesforce, Dynamics)., • Proven ability to lead P1/P2 incident bridges and cross‑team resolution., • Strong experience in large enterprise, MSP, or Run Unit (RU) environments., • Ability to communicate complex technical issues clearly to stakeholders and executives. Preferred / Good‑to‑Have • Genesys Cloud CX Professional or Specialist certification, • Cisco certifications (CCNP Collaboration, UCCE exposure), • Cloud networking and security knowledge (AWS, IAM concepts), • Automation, scripting, or health‑check development experience, • Experience supporting regulated or high‑availability environments Key Behavioral Attributes • Strong technical ownership and decision‑making capability, • Calm, authoritative leadership during crisis situations, • Structured analytical mindset with strong RCA focus, • Mentorship‑oriented and documentation‑driven

Entity: Technology Job Family Group: IT&S Group Job Description: Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! The Cyber Security Incident Response Specialist would be member of CSIRT, part of Counter Threat & Engineering (CT&E) function, responding to cyber threats and security incidents globally. The team operates out of bp hubs in Houston (U.S), Sunbury (U.K), Kuala Lumpur (Malaysia), Pune (India), and Singapore. The Security Operations Center (SOC) raises incidents to CSIRT, which responds to the incidents by conducting investigations using digital forensics, advanced techniques, and collaborating across bp. Team members must understand bp’s business segments and address a broad range of security-related questions. You will help ensure enterprise security, enabling safe and secure business operations as part of this global team. The CSIRT is part of our wider CT&E team that is responsible for protecting bp against cyber threats. This role also requires you to be on an on-call Rota few times throughout the year. * Support the bp SOC as an escalation point for security events and incidents. * Conduct digital forensic investigations on high-priority incidents to include functions such as host (disk and memory) forensics, network forensics and log analysis. * Work across Digital Security and the bp business functions to partner on incidents and to ensure all appropriate actions are being taken and communicated. * Conduct advanced threat hunting by using threat intelligence and the MITRE ATT&CK framework to proactively identify suspicious activity in the environment. * Ensure data accuracy within the case management system and others. * When not actively responding to incidents, other key responsibilities within the role include development of documentation and processes such as playbooks, refining your skills through training opportunities and identifying and enhancing the capabilities of the team by developing opportunities for automation (i.e., custom scripts and tool integration). * Bachelor's or Master’s degree (e.g., Information Security, Cyber Security, Network Security, Information Assurance, Information Technology, Computer Science) or equivalent experience and/or qualifications. * Experience with attacker tactics, techniques and procedures (TTP’s). * Knowledge of both Windows and Linux operating systems to conduct host-based forensics and analysis. * Knowledge of cloud platforms such as AWS and Azure. * Experience with many different types of log sources such as firewall, web and database to identify anomalous activity. * Understand network communications and protocols. * Experience and deep knowledge of SIEM, EDR and other core cyber toolsets. * Strong problem-solving skills as applied to technical solutions. * Sound technical knowledge of security as applied to IT/OT networks, systems, and applications. * Ability to communicate effectively and document investigative findings in a clear and concise manner. * * You are an effective teammate, looking beyond your own area/organizational boundaries to consider the bigger picture and/or perspective of others, while understanding cultural differences. * You continually enhance your self-awareness and seek input from others on your impact and effectiveness. * Well organized, you balance proactive and reactive approaches and multiple priorities to complete tasks on time. * You apply judgment and common sense – you use insight and good judgment to inform actions and respond to situations as they arise. * You align with BP's Code of Conduct and demonstrate strong leadership through BP's Leadership Expectations and Values & Behaviours. * COMPTIA Security+ / CYSA+ CASP+ * SANS Certification GSOC; GCIH; GCFA; GCFE; GCFR * CISSP Certification and accreditation * Certified Ethical Hacker – CEH * Cisco Certifications (CCNA or similar) Why join us? At bp, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Reinvent your career as you help our business meet the challenges of the future. Apply now! Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Automation system digital security, Client Counseling, Conformance review, Digital Forensics, Incident management, incident investigation and response, Information Assurance, Information Security, Information security behaviour change, Intrusion detection and analysis, Legal and regulatory environment and compliance, Risk Management, Secure development, Security administration, Security architecture, Security evaluation and functionality testing, Solution Architecture, Stakeholder Management, Supplier security management, Technical specialism Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please ___. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

Location: 19 Schooner Park, Crossways Business Park, DA2 6NW,Dartford, Kent Escalator Service Engineer - London (Talent Pool) OTIS has recently secured a major long-term service project with London Underground , and we are building a talent pool of experienced Escalator Service Engineers to support this exciting new programme of work. As part of this project, you'll carry out routine and reactive maintenance on escalators across the LU network - helping keep millions of passengers moving safely and efficiently every day. What you'll be doing Servicing, maintaining, and fault-finding on a variety of escalator equipment across the network Reducing downtime through proactive maintenance Working with a wide range of modern and legacy technologies Collaborating with a close-knit engineering team focused on safety and reliability What's on offer Competitive salary and benefits package, including overtime opportunities The chance to work on one of the UK's most high-profile rail infrastructure environments Full OTIS training, professional development, and exposure to internal projects Long-term stability and progression within a global industry leader What we're looking for Qualified Escalator or Lift Engineers with NVQ Level 3 or 4 in escalator service, repair, maintenance, or installation A full UK driving licence Flexibility to work a range of shifts, including nights Experience within a safety-critical environment is beneficial, though not essential Interested? Register your interest today, and a member of our recruitment team will contact you to discuss: salaries shift patterns working hours project details You don't need to meet every requirement to submit an your interest - if you're an experienced engineer looking for your next step, we'd love to hear from you. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Ideal candidates will have proven leadership capabilities and call center experience. A leading customer service provider in Kingston is seeking a Team Manager to lead initiatives in a busy contact center.

Job Title: Call Center Representative Agent Work From Home - Remote Panelists Part-Time Focus Group Participants - Remote Work From Home (Up To £700/Week) Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home remotely., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • £55-£120 (per 1 hour session) This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is needed. If you are a call center representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income.

Contract: Data Centre Network Engineer Start Date: ASAP Duration: 6 months Rate: £420 - 445 a day (inside IR35 determination) Location: Hybrid with 2 days onsite in Cheshire or SE London or Surrey Reference: 20331 MUST HAVE IN-DEPTH ARISTA EXPERIENCE AND STRONG VXLAN EVPN SKILLS IN A DATA CENTER NETWORK ENVIRONMENT. Experienced Network Engineer with both Cisco and Arista expertise to work on a large migration project for an IT Organisation, delivering a piece of work for a global bank. T his will be migrating Legacy Cisco to Arista network technology. Some weekend work will be required during migrations/deployments. Must be able to work on site 2 days a week. Some on call work required (Paid) Description: Experience as a Network Engineer in datacentre environments having delivered migrations. Advanced network configuration, Design and implement robust and scalable datacenter network architectures using Cisco and Arista solutions . Configure Layer 2/3 networking protocols , VLANs, STP, VxLAN , BGP, OSPF, and EVPN. Experience with multi-vendor environments, spanning both Cisco and Arista technologies. Perform day-to-day network administration, monitoring, and troubleshooting in datacentre environments. Networking People (UK) is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

We have an amazing job opportunity in Cambridges area looking for someone who is eager to working in the data center and critical site. A recession proof industry with amazing growth opportunities and training provided if you are eager looking to start a new career for the new year's apply now. Duties Include • To carry out planned and reactive maintenance in accordance with the company’s PPM and task schedules. - Undertake PPM activity in a quality, professional manner. - Production of technical and situational reports as required. - Proactively use the technology systems given to you so that the Company can be always compliant with its contractual obligations. - Carry out the works always requested in a professional and proactive manner. - To always communicate clearly and effectively with the rest of the team and clients. - Provide first line out of hours call out for the site. - Writing activity reports in line with Company procedures accurately and timely. - Proactively assisting the management team to produce quotations by giving accurate and good quality information where extra works are identified. - Attending team meetings/briefings as always requested. - To provide accurate time sheet information weekly and on time - To ensure that the Company is always presented in a good light. - Undertake reactive maintenance works as directed by the Help Desk and/or management team! - To escalate any major site issues or incidents to your line manager asap once noticed. - To manage Integral sub-contractors whilst working on site - Understand and be aware of the requirements of all relevant Health, Safety, Environmental and Quality legislation and are equally aware of their own roles and responsibilities within the Company. - Ensure that all materials and equipment are handled, stored and used with due regard to the relevant Health, Safety and Environmental legislation. - Actively participate in the health and safety processes required under the Company policies and procedures on portfolio including, but not limited to, accident investigation, reporting, risk assessments and auditing - Any other reasonable instruction from the Contract Manager or his Line Managers. - Co-operating with the company to allow it to fulfil its moral and legal duties and obligations. Essential requirements but not desirable • Level 2 & 3 Electrical, • 18th Edition, • HVAP / LVAP