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  • Host
    Host
    hace 3 días
    £15.96 por hora
    Jornada parcial
    Manchester

    Job Ref: PER1507 Branch: Fenix Manchester Location: Fenix Manchester, Salford Salary/Benefits: Up to £15.96 Per Hour OTE Contract type: Permanent Hours: Part Time Posted date: 10/08/2026 Closing date: 21/09/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a warm welcome and unique and special experience to guests., • Support your team to create a positive and infectious energy that excites guests before, during and at the end of their Tattu experience so that they leave with a smile., • Demonstrate your determination to deliver impeccable service with an eye for detail – picking up on the little things that will make guests feel special., • Use your personable skills to respond to different situations and different customer requirements., • Demonstrate a desire to go further in your career and learn new skills. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Fenix is a modern, luxury, and captivating restaurant brand that connects with guests by taking them on a unique customer journey. Leading the way in brand identity, over the past four years we have built an international following through our dramatic interiors, specialist cuisine, and young, fresh service style

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  • Bar Manager
    Bar Manager
    hace 4 días
    £46725 anual
    Jornada completa
    Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants across Europe (France, Monaco, the United Kingdom, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as BAR MANAGER in Manchester 🇬🇧 For Circolo Popolare , our restaurant in Manchester (No 1, St Michael's, 36 Jackson's Row), we are looking for out next rising star. As Bar Manager, you embody our values of excellence, meritocracy, entrepreneurship and authenticity on a daily basis in the restaurant. You report to the General Manager and your key areas of responsibility include: Your Missions: • Management of a team of 8 people., • Management of team plannings / Guarantor of the monthly People Cost., • Responsible for the quality of cocktails, monitoring of customer comments, guarantor of compliance with recipe sheets., • Participation in the creation of new recipes in collaboration with the Beverage Group Manager., • Responsible for the Food Cost on the beverage part., • Carrying out inventories., • Management of order placement and their proper execution., • Training and supporting the team on a daily basis. Your Skills: • Dynamic, passionate about good products., • Confirmed experience in a similar position., • Confirmed team management., • Excellent leader and trainer., • Knowledge of mixology. Our Offer: • Highly competitive salary + bonus., • Full time role., • 2 consecutive days off per week., • 28 days paid holiday per year., • Pension scheme., • Permanent contract., • Meal on shift: we serve the staff meal before the lunch and dinner shift., • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues., • And much mooore! BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

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  • Server
    Server
    hace 3 días
    £16.46 por hora
    Jornada completa
    Manchester

    Job Ref: PER1474 Branch: Louis Manchester Location: Louis Manchester, Salford Salary/Benefits: Up to £16.46 Per Hour OTE Contract type: Flexi-Part Time Hours: Full Time Posted date: 29/07/2026 Closing date: 22/08/2026 What You'll Get Up To: • Demonstrate your passion for customer service to deliver a unique and special experience to guests., • Support your team to create a positive working environment and to be the best team that we can be., • Use your personable skills to respond to different situations and different customer requirements., • Show your experience and ability to manage large sections of guests during busy periods to deliver an impeccable level of service and attention to detail., • Demonstrate a desire to go further in your career and learn new skills., • All servers will begin their journey on a training rate tronc, once training has been successfully completed the tronc rate will be increased. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration Louis pays homage to the timeless allure of New York's classic restaurants, reminiscent of scenes straight from the silver screen. Here, guests are embraced into the warmth of intimate booths, enveloped by the aroma of exceptional cuisine and expertly crafted cocktails. Against this backdrop, live performances set the stage for an enchanting evening, making every visit an unforgettable journey.

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  • Junior Sous Chef
    Junior Sous Chef
    hace 5 días
    £18.71 por hora
    Jornada completa
    Manchester

    Big Mamma is a French Italian restaurant group, the brainchild of Victor Lugger and Tigrane Seydoux. Over the past 10 years we have opened the doors of 36 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy, Belgium and Ireland), the United Arab Emirates (Dubai) and Mexico (Mexico City). Our mission? To share the special ambience of the most beautiful places of Italian tradition, creating unique moments of sharing with our customers. Take the lead with La Squadra as JUNIOR SOUS CHEF in Manchester 🇬🇧 For Circolo Popolare , our restaurant in Manchester (No 1, St Michael's, 36 Jackson's Row), we are looking for a talented Junior Sous Chef who will become the leader and Chef of tomorrow. Your main tasks: FROM CREATION TO PLATE EXECUTION • Participate in the menu change process alongside the Executive Chefs, contributing to a unique culinary experience., • Speed and precision at the pass will be your hallmark., • Ensure every dish is perfect, adhering to the Group's recipes and standards. OPERATIONAL EFFICIENCY • You are the Chef's right hand, ensuring everything is impeccable: compliance with hygiene standards, a well-organized team, and checks always aligned with objectives., • Manage Food Costs like a true leader: zero waste, flawless inventories, and always on-time orders., • Plan, organize, and lead the brigade with energy and precision. SUCCESS IS BUILT ON TEAMWORK • Train and support your team daily, sharing passion and professionalism., • Build your Squad: your leadership creates harmony and makes the workplace stimulating and positive. Our offer: • Highly competitive salary, • Full time role, • 2 consecutive days off per week, • 28 days paid holiday per year, • Pension scheme, • Permanent contract, • Meal on shift: we serve the staff meal before the lunch and dinner shift, • Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends, • Continuous trainings, team buildings and career opportunities: we offer a training path and concrete career opportunities., • Geographical mobility in UK & Europe across all our venues, • And much mooore! START DATE: asap BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, ethnicity, color, religion, national origin, disability, age, or any other characteristic protected by law. #joinbigmammauki

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  • Learning & Development Manager
    Learning & Development Manager
    hace 3 días
    £55000–£60000 anual
    Jornada completa
    Manchester

    Job Ref: PER1470 Branch: Permanently Unique Group Location: Manchester or London Based Salary/Benefits: £55,000 - £60,000 per annum OTE Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 28/07/2026 Closing date: 08/09/2026 Job Title: Learning & Development Manager Department: Head Office - People Responsible To: Group HR Manager Responsible For: Learning & Development Executive Overall purpose of post: The Learning & Development Manager is responsible for creating, delivering and continuously improving the learning, leadership and performance development strategy across Permanently Unique Group. This role will partner closely with operational and support teams to build a high-performance culture, ensuring every team member has the skills, knowledge and behaviours required to deliver exceptional guest experiences while supporting the Group's commercial objectives. This role will be based at our HQ in Manchester covering the UK learning and development needs with occasional support of our international business. Regular travel is expected in this role. The successful candidate will lead learning initiatives across all brands, driving engagement, retention, internal progression and operational excellence through innovative and impactful development programmes. This successful candidate will be based in either Manchester or London. Duties will include but are not limited to: People: • Design and implement a Group-wide Learning & Development strategy aligned to business objectives and growth plans., • Create clear development pathways for all positions across front-of-house, back-of-house and support office teams., • Lead management and leadership development programmes to build a strong internal talent pipeline., • Be accountable for succession planning and identify high-potential individuals across the Group., • Develop onboarding and induction programmes that ensure a consistent and engaging new starter experience., • Coach and support operational leaders in delivering effective training and performance development., • Drive employee engagement through learning initiatives that promote growth, recognition and career progression., • Partner with the People Team to support retention strategies and improve employee satisfaction., • Foster a culture of continuous learning, feedback and accountability across all venues., • Oversee development of employees in international sites and ensure development is aligned., • Oversee the work of department Artists to ensure suitable initial and ongoing training of our teams. Profit: • Ensure learning initiatives contribute directly to commercial performance and operational efficiency., • Analyse training ROI through performance metrics, guest feedback, retention rates and operational KPIs., • Support labour optimisation by improving team capability, productivity and cross-functional skills., • Reduce recruitment costs through internal development and promotion opportunities., • Identify opportunities to improve revenue generation through enhanced sales training and guest experience programmes., • Manage the Learning & Development budget effectively, ensuring maximum return on investment., • Support venue openings and expansion projects through structured training plans that enable successful launches. Product: • Ensure all team members have comprehensive knowledge of food, beverage, service and brand standards., • Develop product education programmes that enhance guest engagement and commercial performance., • Collaborate with culinary, beverage and operational leaders to create training content for new menu launches and product innovations., • Maintain up-to-date training resources that reflect evolving concepts, menus and service standards., • Champion excellence in guest experience by embedding product knowledge and storytelling into learning programmes., • Ensure brand standards are consistently understood and executed across all venues., • Support the development of specialist knowledge programmes for leadership, wine, cocktails, culinary and guest experience disciplines., • Lead pre-opening training for new venue openings., • Maintain knowledge of new technology and applications that can enhance and support content and delivery. Process: • Develop and maintain group training frameworks, standards and competency assessments., • Create and manage learning systems, training calendars and compliance tracking processes., • Standardise training materials and delivery methods across all brands while respecting brand-specific requirements., • Implement robust evaluation and feedback mechanisms to continuously improve learning effectiveness., • Ensure compliance training is completed and maintained across all departments., • Work closely with operational leaders to identify training needs through performance reviews, audits and business analysis., • Establish clear measurement and reporting processes for learning outcomes and development activity., • Support operational excellence by embedding best practices into all training programmes., • Maintain business wide communication via our internal communication platform. Promotion: • Position learning and development as a key driver of career growth and business success across the Group., • Promote internal progression opportunities and celebrate development achievements., • Support employer branding initiatives by showcasing learning and career development opportunities., • Collaborate with marketing and people teams to communicate learning successes and talent stories., • Develop recognition programmes that reward learning, performance and professional growth., • Act as an ambassador for the Group's values, culture and leadership expectations., • Support the attraction and retention of top hospitality talent through a market-leading development offering., • Partner with external providers and co-ordinate brand led training. Key Skills • Proven experience in a Learning & Development, Training or Talent Development leadership role within hospitality, leisure or luxury service environments., • Strong understanding of restaurant operations and guest experience standards., • Experience designing and delivering leadership, management and operational training programmes., • Excellent facilitation, coaching and stakeholder management skills., • Demonstrated ability to influence senior leaders and drive cultural change., • Strong project management and organisational capabilities., • Experience with learning management systems and digital learning platforms., • Data-driven approach with the ability to measure and demonstrate learning impact., • Passion for developing people and creating exceptional hospitality experiences. General: • Ensure all employees are complying with the personal grooming policy during visits, feeding back concerns to the site management, ops and people teams., • Communicate all issues relating to the business to the relevant people., • Undertake projects as requested by key stakeholders., • To be aspirational within the team – leading by example and maintaining company standards, ensuring these are a natural skill in your day-to-day role.

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  • Front Office Manager
    Front Office Manager
    hace 11 días
    £3500–£4000 mensual
    Jornada completa
    Manchester

    Front Office Manager – Luxury Hotel Location: Manchester United Kingdom Salary: £42,000 – £48,000 per annum + benefits About the Role We are seeking an experienced and passionate Front Office Manager to lead the front office operation of a prestigious London hotel. This is an exciting opportunity for a guest-focused hospitality professional who thrives in a luxury environment and can deliver exceptional service standards while developing a high-performing team. The successful candidate will oversee all front office functions, including Reception, Guest Services, Concierge, and Night Operations, ensuring every guest receives a seamless and memorable experience from arrival to departure. Key Responsibilities • Lead, motivate, and develop the Front Office team to deliver outstanding guest experiences., • Oversee daily front desk operations, ensuring efficiency, accuracy, and adherence to luxury service standards., • Manage guest arrivals, departures, VIP experiences, and special requests., • Build strong relationships with guests, resolving concerns professionally and proactively., • Work closely with Housekeeping, Food & Beverage, Reservations, and other departments to ensure smooth hotel operations., • Monitor guest feedback and implement improvements to enhance satisfaction scores., • Train, coach, and mentor team members to support career development., • Manage staffing levels, rotas, and operational planning., • Ensure compliance with hotel policies, health and safety standards, and brand procedures., • Support financial performance through effective upselling, revenue awareness, and cost control., • Prepare reports and communicate operational performance to senior management. Requirements • Previous experience as a Front Office Manager, Rooms Division Manager, or similar leadership role within a luxury or upscale hotel environment., • Strong knowledge of front office systems and hotel operations., • Excellent leadership, communication, and problem-solving skills., • A passion for delivering exceptional guest service., • Experience managing and developing hospitality teams., • Ability to remain calm and professional under pressure., • Strong understanding of luxury guest expectations and service standards. What We Offer • Competitive salary of £42,000 – £48,000 per annum., • Opportunity to work within a leading London hospitality environment., • Career development and training opportunities., • Staff benefits and hospitality discounts., • A supportive and professional working culture. To apply: Please submit your CV for further information. Henry Derahire

    Sin experiencia
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  • Technical Manager
    Technical Manager
    hace 19 días
    £50000–£55000 anual
    Jornada completa
    Trafford Park, Stretford

    APPLY HERE: ​Job title: Technical Manager (Maternity Cover) Contract type: FTC (9 to 12 months) Salary: £50,000 - £55,000 (depending on experience) Location: Trafford Park, Manchester ​Working Hours: 40 hours per week, Monday to Friday, 7am to 4pm ​ About us: At Rondanini, we’re passionate about creating exceptional food. While our roots are proudly Italian, our reach now goes far beyond – offering a diverse and innovative range of products tailored to today’s ever-evolving tastes. As part of the wider Vita Food Group, we develop, produce and deliver high-quality food to retailers, restaurants and foodservice customers across the UK and beyond. ​ The Role: We’re looking for an experienced Technical Manager to lead food safety and quality at our food manufacturing site. You’ll take ownership of the Quality Management System, maintain BRC certification, and drive continuous improvement in all technical standards. Working closely with the senior management team, you’ll ensure our products and processes consistently meet the highest standards of food safety, quality, and compliance. ​ What You Will Be Doing: • ​Manage and maintain the Quality Management System to ensure the full implementation and compliance of the requirements are met., • Maintain site BRC certification and lead in external site visits, and audits., • Oversee HACCP, TACCP, and VACCP systems, ensuring robust food safety controls and risk management., • Lead investigations into non-conformances and quality issues, implementing effective corrective actions., • Foster a strong quality culture, supporting and developing technical and production teams., • Support Technical and Production staff through effective leadership and communication, including training, development, motivation, direction and performance., • Keep up to date with food safety legislation and retailer standards, ensuring site compliance., • Manage supplier approval and performance, maintaining technical and regulatory standards., • Support the business’s technical strategy, managing budgets and technical projects efficiently., • Oversee supplier compliance and product quality by managing specifications, documentation, factory trials, and process validations to support efficient product development. ​ Person Specification: • Degree in Food Science, Food Technology, or related discipline., • Minimum 5 years’ experience in a similar Technical or Quality role within FMCG (high-risk category preferred)., • Strong knowledge of BRC Storage & Distribution and BRC Food Manufacturing standards, • Proven leadership and people management experience., • Experience leading and participating in internal, external and customer audits., • Excellent supplier management, influencing, and project management abilities. ​ What We Offer: • Career Development: We provide opportunities for growth and learning., • Extra Holidays: 31 days annual leave, including Bank Holidays (plus 2 days after 4 years of service)., • Wellness day: Take 1 wellness day every year on us., • Discounts: Get 15% off trade prices at our sister company, Salvo 1968, and access to exclusive offers on companys, • Health & Wellbeing Support: Access to mental health, legal, and financial advice via our Employee Assistance Programme., • Product Tasting: Regular opportunities to sample our delicious products!, • Team Socials: Join us for annual Christmas and summer parties. ​

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  • E-Commerce Assistant
    E-Commerce Assistant
    hace 2 meses
    £12.71–£13.5 por hora
    Jornada completa
    Trafford Park, Stretford

    About the Role We are looking for a proactive and customer-focused E-commerce Helpdesk Executive to support our growing online business. The successful candidate will be responsible for handling customer enquiries, processing orders, resolving issues, and ensuring an excellent customer experience across our e-commerce platforms. Key Responsibilities • Respond to customer enquiries via email, phone, live chat, and social media., • Process and monitor customer orders, returns, refunds, and exchanges., • Resolve delivery, payment, and product-related issues promptly., • Liaise with warehouse, logistics, and sales teams to ensure smooth order fulfilment., • Update customer records and maintain accurate helpdesk documentation., • Monitor online marketplaces and website enquiries., • Escalate complex issues to the relevant departments when necessary., • Assist with product listings, stock updates, and general e-commerce administration., • Maintain high levels of customer satisfaction and service standards. Requirements • Previous experience in customer service, helpdesk, or e-commerce support., • Excellent communication and problem-solving skills., • Strong computer skills, including Microsoft Office and CRM systems., • Ability to multitask and work in a fast-paced environment., • Good organisational and time-management skills., • Experience with Shopify, Amazon Seller Central, eBay, or similar platforms is advantageous. What We Offer • £12.71 - £13.00 per hour, • Career development and training opportunities., • Friendly and supportive working environment., • Employee discounts and company benefits., • Opportunity to grow within a rapidly expanding e-commerce business. ###

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