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Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Community Outreach Worker – Physical Health Reference: 341 Salary: £26,000 per annum Hours: 37.5 hours per week Contract: 1 Year fixed term (Subject to extension) Working base(s): Watford, Borehamwood or Hemel Hempstead About the Service The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery About the Role The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support. The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme. Key Responsibilities • Support the delivery of the Physical Health Checks programme, • Target and engage individuals on GP mental health registers who are difficult to reach, • Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits, • Follow up on health check results and liaise with GPs and social prescribers for onward referrals, • Support clients to access follow-up appointments and ongoing physical health treatment, • Provide one-to-one support tailored to individual needs (in person, via telephone, or email), • Signpost and assist access to relevant health and wellbeing services, • Facilitate effective liaison between families and professionals, including GPs, • Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions, • Monitor and review the safety and wellbeing of clients on a regular basis, • Maintain accurate documentation including participant notes and data required for monitoring and reporting, • Actively promote the service through GP practice meetings, events, and outreach activities, • Build and maintain effective relationships with health care professionals and community partners to support referrals, • Collect feedback from participants to improve service quality, • Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection, • Embed a person centred and solution focused approach in all aspects of the role, • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Eligibility for blue light card. Closing date for receipt of applications is 27th May 2026. Interviews will be held at our Watford Wellbeing Centre on 5th June 2026. Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 341 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please.

SOC Analyst – Watford, UK • Salary up to £60,000 depending on experience, plus shift allowance, • Onsite role, shift work (4 on / 4 off), • Must be eligible for SC clearance About the company Our client operates a growing Security Operations Centre delivering cyber defence services to organisations across a range of industries, from critical infrastructure to complex enterprise environments. The team focuses on high-quality detection, investigation and continuous improvement, rather than alert-only monitoring. Due to continued growth, they are looking for a SOC Analyst to strengthen their operations and help mature their security services. The benefits • Shift allowance, • 25 days annual leave, with the option to buy additional days, • Health cash plan, • Life assurance, • Pension scheme The SOC Analyst role As a SOC Analyst, you will play a key part in protecting client environments by monitoring, investigating and responding to security events. Working as part of a 24/7 onsite SOC, you will handle incidents, contribute to detection improvements, and produce clear reporting for a range of audiences. This is a hands-on role offering exposure to diverse technologies and real cyber threats. SOC Analyst essential skills • Experience working in a Security Operations Centre environment, • Hands-on experience with Microsoft Sentinel or Splunk, • Knowledge of the MITRE ATT&CK framework, • Understanding of networks and systems, including TCP/IP, firewalls, VPNs and endpoint security, • Strong analytical and problem-solving skills, • Ability to produce clear reports for technical and non-technical stakeholders, • Eligibility for SC Clearance Desirable skills • Scripting or programming experience (Python, PowerShell, Bash, Perl or C++), • Experience with additional SIEM tools such as QRadar, • Cyber security certifications such as Security+, CEH, CPSA or CREST Please either apply through this advert or emailing me directly via . For further information please call me: 07719 065949. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS: SOC Analyst, Security Operations Centre, Microsoft Sentinel, Splunk, SIEM, Incident Response, MITRE ATT and CK, Networking, SC Clearance, NSD

Chinese Speaking Data Analyst Responsibilities The job holder is responsible for collecting and analysing relevant operational data on various business and requirements; monitoring business performance through analysing and providing support for business growth needs. • Gather the open order, stock data and sale data on a monthly basis and combine them together, • Responsible for monthly analysis of open order, inventory data and sales data on: 1. Hikvision Baseline Products, 2. Marketing Promotion Materials • Create various sales reports in Qlik and maintain the database, • Analyse the answering rate, the number of answers, and the opening and closing status of the case for call centre for understanding the service efficiency of the corresponding department., • Collect customer data of exhibitions, road shows, trainings, etc., summarize and refine valuable data to the CRM system and divert it to the business department, • Combine and promote HQ product promotion strategies to analyze and manage distributors' purchasing data and inventory data., • Manage customers by different levels in POS data (VASP/Sub distributor /unauthorized accounts) and output analysis reports on a monthly basis;, • Carry out other duties assigned by the line manager Ideal Candidate • Have relevant work experience., • Advanced Excel skills, • VBA and Python Programming ability Benefits • Regular Company Events, • Company pension, • Life Insurance, • Sick pay, • On-site parking, • 25 days of annual leave plus bank holidays

Are you a tenacious and passionate sales driven sales account manager who thrives selling B2B for IT resellers? If so then this is the job for you!\nBenefits for Sales Account Manager\n * 22 days annual leave rising to 25 with service plus bank holidays\n * Discounted parking in the town centre\n * Electric car scheme\n * Private healthcare\n * Death in service\n * Excellent bonus scheme\nMy client are a fast-growing IT reseller delivering cutting-edge technology solutions to businesses of all sizes. Their portfolio spans hardware, software, cloud services, cyber and telecoms, partnering with leading vendors to provide tailored IT strategies that drive real business outcomes.\nThe Role\nWe are looking for a motivated and results-driven Sales Account Manager to join our dynamic team. In this role, you will be responsible for managing and growing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer service. You’ll act as a trusted advisor, helping clients navigate their IT needs while achieving sales targets.\nKey Responsibilities\n * Maximise revenue and retention\n * Identify and win new business opportunities through proactive outreach and networking\n * Understand customer requirements and recommend suitable IT solutions\n * Prepare and deliver proposals, quotations, and presentations\n * Work closely with internal technical and procurement teams to ensure smooth delivery\n * Maintain accurate records of sales activity and pipeline in CRM systems\n * Consistently meet or exceed sales targets and KPIs\nAbout You\n * Proven experience in a sales or account management role, within IT or technology resale\n * Strong understanding of IT products, services, or solutions (hardware, software, cloud etc)\n * Excellent communication, negotiation, and relationship-building skills\n * Self-motivated with a proactive and target-driven mindset\n * Ability to manage multiple accounts and priorities effectively\n * Experience using CRM systems (e.g., Salesforce, HubSpot) is advantageous\nYou must have a driving licence as you might be out with clients on occasion. Please apply today to avoid disappointment

Are you a tenacious and passionate sales driven sales account manager who thrives selling B2B for IT resellers? If so then this is the job for you! Benefits for Sales Account Manager • 22 days annual leave rising to 25 with service plus bank holidays, • Discounted parking in the town centre, • Electric car scheme, • Private healthcare, • Death in service, • Excellent bonus scheme My client are a fast-growing IT reseller delivering cutting-edge technology solutions to businesses of all sizes. Their portfolio spans hardware, software, cloud services, cyber and telecoms, partnering with leading vendors to provide tailored IT strategies that drive real business outcomes. The Role We are looking for a motivated and results-driven Sales Account Manager to join our dynamic team. In this role, you will be responsible for managing and growing a portfolio of client accounts, identifying new business opportunities, and delivering exceptional customer se...

Mobile Maintenance Service Electrician Location Watford, Luton, London Region Hours 40 hours per week Company Benefits: Company van (with option to personal use) We pay door to door 23 days holiday rising up to 26 plus BH Employee discounts via Perkbox Access to a virtual GP and access to a health & wellbeing app Training & Development There is also an enhanced overtime rates with the role at weekends and night shifts and call out allowance We are currently seeking an experienced electrician who can work within well-known commercial environments, carrying out all areas of electrical installation, compliance, maintenance, and remedial tasks. Fire alarm service and maintenance works are required for this position. This is a full time and permanent opportunity, working on a mobile basis on sites across the region. Fire alarm training is provided within our onsite training centre to the successful candidate. As a qualified service electrician, you will: Prioritise workload received to ensure that works are completed within allotted time limits. To undertake electrical works as instructed (including portable appliance testing, electrical installation testing, lighting, fire alarm, nurse call and emergency lighting maintenance, reactive and remedial works). To ensure the works are undertaken efficiently, in line with customer SLAs, effecting a first time fix wherever possible. To submit a quotation, or request for materials as per customer procedure, for any jobs where further remedial works are required. To ensure that any site logbooks are updated following visit, so that site compliance records are kept up-to-date. Plus any other duties the role requires. The Electrician will work within a team and contribute at both an individual and team level to provide exceptional services and levels of compliance to our client and customers. The ability to develop good working relationships with our client, customers and colleagues with interaction on a professional level being a key requirement for this position. Skills & Experience: Formal Electrical Qualification such as Level 3 in Electrical Installation 18th Edition IEE Wiring Regulation Good understanding of statutory compliance Valid UK Driving Licence. Experience with building management systems Desirable: Experience in working at corporate locations Experience working with fire alarms Well provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment. You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start. We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams. If this sounds like a job for you then click on the apply button and well start the process and if youre a good match well be in touch to discuss the next steps. This role will be working for JCW, who are part of the Apleona Group TPBN1_UKTJ

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Fundraising Officer Reference: 348 Contract: Permanent Working hours: Full time, 37.5 hours per week Salary: £28,000 per annum Based: Watford Wellbeing Centre, WD24 About Us: Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. Each year, we help 17,000 people experiencing mental ill health. About the Role Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising. As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community. This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network. This varied role has key responsibilities in the following areas: • Community Fundraising, • Corporate Partnerships, • Communications & Messaging, • Income Tracking & Reporting We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments., • Eligibility for blue light card. Closing date for receipt of applications is 20th April 2026. Interviews to be held on 29th April 2026 in our Watford Wellbeing Centre. N.B. Please quote reference number 348 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

An experienced Document-Controller is required for up to 12 months on a major data centre construction project in Brent Cross. Duties include providing a document-management service for a renowned 'cut and carve' subcontractor: * Diligent quality-checking, accurate record-keeping to ensure legal and contractual compliance * Maintaining all drawings, recording amendments and adaptations and the release, recording and reporting of all information accordingly * Building strong relationships with the client and main contractor. As such applicants are required to have a minimum of 3 years relevant experience working wirth management libraries such as Mota, A-Connect and Datascope. Excellent interpersonal skills are essential - both oral and written - plus a keen eye for detail and the ability to work effectively as a part of a small team, within a fast-moving construction environment. Works are scheduled for up to 12 months with the potential for other follow-on works

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you. Peer Support Worker / Group Facilitator Reference: 332 Responsible to: Team Lead (Peer Mentoring and Groups) Working hours: Full-Time, 37.5 hours per week Contract: Permanent Salary: £25,233 per annum Based: Role involves travelling across Hertfordshire county Another exciting role has become available within our Peer Support and Wellbeing Service. About the Service The Peer Support service started 14 years ago, with 2 Wellbeing Centres offering this service. Peer Support alongside our Meeting Places are now offered in all of our Wellbeing Centres across Hertfordshire. About the Role This role will be a hybrid role, combining a 1-1 client peer support caseload, as well as the opportunity of supporting our Meeting Places Groups. Working with the team to offer 1-1 peer support to anyone accessing HMN. The Peer Support service provide tailored support for individuals to support their needs. This includes using different tools and techniques to help an individual improve areas of their life they may be struggling with. Peer Support is based on the recognition that there is no better person to support the path towards recovery, than someone who has walked a similar path as that person. To meet client needs, and work to this personalised approach, we do support people out in the community, within their home, as well as in one of our Wellbeing Centres. The successful candidate will need a personal understanding of mental ill health, either from your own lived experience or by caring for someone with a mental health condition and have awareness of issues in mental health service provision. We offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Thursday 30 April 2026 Interviews to be held on Wednesday 6 May 2026 in our Ware Wellbeing Centre. Address will be provided. Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 332 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Do you want to support people with mental health issues? Are you calm, non-judgemental and able to work effectively with people experiencing distress? Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing? If the answer to all of these is yes, we want to hear from you Group Facilitator (Flourish - Refugee and Asylum Seeker Service) Reference: 338 Salary scale: £26,000 - £27,000 pro rata Working hours: 30 hours per week, Part-Time (flexible between Monday – Friday, 9am – 5pm) Contract: Permanent Based: Hertfordshire Countywide (Base location flexible to one of our Wellbeing Centres dependent on location) Responsible to: Senior Groups Coordinator Another exciting role has become available within our Flourish – Refugee and Asylum Seeker Service. About the Service Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups. The groups centre on improving the emotional wellbeing and mental health of refugees and asylum seekers, providing these individuals with a safe space to discuss their concerns, providing coping strategies and practical support where required and to help these individuals engage with diverse creative activities and develop their confidence and self-esteem whilst helping them integrate into Hertfordshire and the UK. About the Role This role is to promote and facilitate our Flourish support groups. Flourish is our service providing mental health support to asylum seekers and refugees in Hertfordshire through assertive outreach support and providing wellbeing drop-in groups. Key Responsibilities: • The purpose of this post is to promote and facilitate our Flourish peer support groups., • To play an integral role in instilling HMN’s values through the Flourish refugee and asylum seeker service., • Promoting and facilitating the Flourish groups, • To work as a team., • To play a key part in the development and delivery of quality of support services., • Planning and preparing for each weekly session, establishing the session aims, materials required and anticipated outcomes for people attending., • Ensuring refugees and asylum seekers feel safe and supported within the group., • Ensuring diversity across weekly sessions for service-users., • Liaising with translators and booking them where required to meet the needs of the groups. We Offer: • Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays), • An additional day of leave each year for your birthday following completion of probation period., • Ongoing training relevant to your role., • An Employee Assistance Programme., • Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is Friday 1st May. Interviews will be held on a rolling basis. Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 338 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Starting salary of £ 27, 929 ( day time role) or £ 30, 227 ( waking night time role) with potential to rise incrementally to £ 31, 449 based on annual performance Contract type: Full time, Permanent Specific Hours: 40 hours per week shift work including weekends, bank holidays and occasional sleep-ins Day Shifts: work between 8:00 am and 10:30 pm Waking Night Shifts: work between 10:00 pm and 8:00 am Overtime / bank holidays paid time-and-a-half and 2 weekends off per month Location: Balham, SW12 or Ealing, W13 Looking for fantastic career progression, excellent training and therapeutic support? Join our committed and professional team and make a difference to young people living in residential care, where no two days are the same! About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity caring for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive and life-changing support experiences for young people who are unable to sustain a placement in their parental or foster home. Our offering in underpinned by therapeutic expertise and young people in our care also benefit from extensive life-skills and participation opportunities as well and learning support regarding their education. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. St Christophers Academy At St Christophers, we offer more than a job in social care we offer a real career pathway. Youll have the chance to build your skills, grow your knowledge, and make a lasting difference to young peoples lives, as well as your own. When you join us, youll receive a tailored development plan designed around your goals. Whether you want to move into a different service, progress into a leadership role, or just explore your current role further, well support you every step of the way. If you want to learn more about St Christophers Academy , please click here Our development programme, St Christophers Academy , is built to help you reach your full potential and the results speak for themselves: 84% of our Team Leaders, Deputies, and Managers are promoted internally. About the Role As a Support Worker in a Childrens Home, you will provide direct support and care for our young people, who have complex emotional and mental health difficulties (such as trauma and loss),and can struggle to regulate their emotions. Working within a therapeutic framework, you will develop a direct programme of work aimed at developing authentic relationships with our children and young people (aged between 12 and17 years old), you will also have responsibility for making sure our those in our care are safe, providing support, liaison with other external professionals and completion of support documents to record information. If applying for the Waking Night role, you will have the additional support of an on-call manager should there be any emergencies. Further to this, you will be involved in monthly team meetings and receive monthly one-to-one supervision with your manager. Applicants should have Minimum of 1 year of experience working and supporting Young People in residential, semi-independent, Fostering settings or Youth work centres, caring for Children and Young People with emotional behavioural difficulties, neurodivergent or SEND, etc. Willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years as per Childrens Homes Regulations 2015 (England) Genuine commitment to working with and supporting children and Young People to achieve their full potential; with the ability to build and promote trusted relationships while maintaining professional boundaries. An understanding of the issues facing children and Young People and a basic understanding of safeguarding Regulations and Procedures. The ability to cope effectively with challenging behaviour. Good communication and team working skills. Flexibility to work shifts, including weekends and bank holidays, and if applicable, sleep-ins. Commitment to undertake any mandatory training (outside of working hours) and continuous learning to ensure a high level of service. Creativity, enthusiasm and energy to inspire and encourage young people to achieve their goals. What you should expect from us Competitive salary with potential to rise based on performance. 4 weeks full induction and training program (paid). Fantastic opportunities to develop your career within our range of services, Tailored career development plan through our St Christophers Academy . Industry leading training programme including access to level 3 qualifications, childrens right and participation, CSE, empowerment, mental health and social pedagogy. 25 days holiday rising to 27 days after 3 years service, plus Bank Holidays, pro-rata. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK both in store and online. Discretionary funded training programs for you to explore and attain new and relevant skills. Employee awards based on performance and length of service. Recruitment Process At St Christophers we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Your application form must include a supporting statement addressing the criteria stated in the Person Specification. Please note that application forms with no supporting statement will be automaticaly rejected. For the full Job Description and Person Specification - see St Christopher's website. CVs will not be accepted. Application Process: Application: Complete our online application form and include a supporting statement addressing the criteria stated in the Person Specification. Online Situational Test: After submitting your application, you will be asked to complete an online situational test. The results of this test will help inform the shortlisting process. Interview: Shortlisted candidates attend a face-to-face interview at our Putney office. Second Stage: Successful candidates will visit the home they applied to. We advise to apply as soon as possible as applications will be reviewed on a rolling basis. Please note: This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act occupational requirement. It is illegal to applyfor any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit aSelf-Declaration and Disclosureform which will need to be returned prior to an interview being booked. TPBN1_UKTJ

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Community Outreach Worker – Physical Health Reference: 341 Salary: £26,000 per annum Hours: 37.5 hours per week Contract: 1 Year fixed term (Subject to extension) Working base(s): Watford, Borehamwood or Hemel Hempstead About the Service The Community Outreach Worker plays a vital role in delivering the Physical Health Checks programme for individuals with severe mental illness (SMI). This position focuses on engaging hard-to-reach individuals, facilitating health checks in healthcare settings, community settings, and supporting follow-up care to enhance physical health outcomes. The post holder will collaborate with health professionals and stakeholders to reduce health inequalities and promote recovery About the Role The role ensures that individuals with severe mental illness receive timely and effective physical health checks, overcoming barriers to engagement and supporting continuity of care. The post holder will provide proactive outreach to improve health outcomes, promote engagement with primary care and support individuals to access and sustain appropriate health and community-based support. The post holder will manage their workload independently, maintain accurate documentation, and ensure high standards of service delivery. They will also contribute to monitoring and reporting to support the success and sustainability of the Physical Health Checks programme. Key Responsibilities * Support the delivery of the Physical Health Checks programme * Target and engage individuals on GP mental health registers who are difficult to reach * Deliver physical health checks in healthcare and community settings, supported accommodation, day centres, and through home visits * Follow up on health check results and liaise with GPs and social prescribers for onward referrals * Support clients to access follow-up appointments and ongoing physical health treatment * Provide one-to-one support tailored to individual needs (in person, via telephone, or email) * Signpost and assist access to relevant health and wellbeing services * Facilitate effective liaison between families and professionals, including GPs * Hold a caseload of clients with SMI, delivering support through home visits and community-based interventions * Monitor and review the safety and wellbeing of clients on a regular basis * Maintain accurate documentation including participant notes and data required for monitoring and reporting * Actively promote the service through GP practice meetings, events, and outreach activities * Build and maintain effective relationships with health care professionals and community partners to support referrals * Collect feedback from participants to improve service quality * Encourage and support clients to access volunteering opportunities that build skills, confidence, and community connection * Embed a person centred and solution focused approach in all aspects of the role * To remain a source of independent support for all clients We offer: * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) * An additional day of leave each year for your birthday following completion of probation period. * Ongoing training relevant to your role. * An Employee Assistance Programme. * Eligibility for blue light card. * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 27th May 2026. Interviews will be held at our Watford Wellbeing Centre on 5th June 2026. Please note: Due to high numbers of expected applicants, we may close this advert early. N.B. Please quote reference number 341 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you. Services Manager (Nightlight Crisis) Reference: 346 Salary: £41,000 - £42,000 per annum Hours: Full time, 37.5 hours per week Typical working pattern: 10am-6pm or 11am-7pm, with some flexibility required Contract: Permanent Reports to: Director of Crisis, Counselling and Children & Young People Working base: Watford Wellbeing Centre or Hemel Crisis House – can be negotiated About the Nightlight Crisis Service Hertfordshire Mind Network (HMN) has been delivering Nightlight, part of Hertfordshire’s crisis alternatives pathway, for the last 8 years. We are proud to provide urgent support, crisis intervention and emotional support to people experiencing a mental health crisis in Hertfordshire as an alternative to statutory pathways. We provide support to adults across Hertfordshire 7 days a week, 365 days a year through our Helpline, Crisis Cafes and 24/7 Crisis House. We aim to provide a safe space for people in crisis to talk and feel supported, be listened to without judgement, access relevant support with problem solving and facilitate access to external services when necessary. As a senior member of our diverse team, you will work closely with service users in crisis by using a person-centred approach to ensure that each individual is supported with dignity and respect. By honouring the individual experience of each service user, we are able to respect their autonomy as well as encourage and facilitate positive steps towards management of crisis and recovery. The objectives of HMN’s Nightlight Crisis provision is to: * Improve the mental and emotional wellbeing of people experiencing a mental health crisis in Hertfordshire. * Provide 24/7 365 support for individuals experiencing a mental health crisis. * Increase early access to help for people experiencing a mental health crisis in Hertfordshire, by providing a clear and effective pathway to other services provided by HMN and other third sector and statutory providers. * Remain a source of independent support for all service users. * Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services and emergency services. About the Role As a member of the HMN Senior Management Team (SMT) and the Service Manager for our Crisis provision across Hertfordshire (Nightlight), you will be leading the total provision of our 24/7 365 week Crisis House, Daylight, Helpline and Crisis Cafés. You will also oversee our A&E Liaison Project, supporting staff operating in A&E to divert individuals into community crisis provision. You will ensure the provision is safe, effective and person centered; be accountable for achieving KPI’s, data reporting to Commissioners and the wider SMT & CEO, and develop the service using evidence based data, strategic thought & planning. The successful candidate will be highly proficient manager with proven knowledge, skills and abilities as a leader and manager and have experience of developing and delivering mental health services within a health and social care setting, strong experience of managing the delivery of contracts, working to deadlines and achieving outputs, significant proven knowledge and skills around services working with adults with mental health needs and demonstrable understanding of relevant legislation and policies such as the Data Protection Act, Safeguarding and Protection of Vulnerable Adults, Safeguarding Children and the Mental Health Act and they will have a willingness to travel to locations across Hertfordshire. We offer: * Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays) * An additional day of leave each year for your birthday following completion of probation period. * Ongoing training relevant to your role. * An Employee Assistance Programme. * Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments. Being able to drive and having access to your own vehicle is essential for this role. Closing date for receipt of applications is Monday 25th May 2026. Interviews to be held on Monday 1st June 2026 at our Watford Wellbeing Centre N.B. Please quote reference number 346 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Salary:£35,796 per annum Permanent Contract Full time 40 hours per week Shift work including evenings, weekends and bank holidays Location: Ealing, West London We have a fantastic development opportunity to join our Childrens Homes in West London. We are looking for candidates with the aspiration to develop their careers with us andbecome Registered Managers through our Leadership Passport and Management Training offer. Starting salary of £35,796 as Deputy Manager, and up to £51,000 as Registered Manager. Weare proud that 80%of our Registered Managers are internal promotions.Take your career to next level with our comprehensive in-house training and funded Level 5 qualifications. About Us Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future. St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home. We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities. St Christophers Academy When you join St Christophers, we will set you up in your career with a tailored development plan. Whether you want to move across to a different service, become a Manager or just explore further your current role, we will support you to map out your career trajectory and help you achieve your professional ambitions.If you want to learn more aboutSt Christophers Academy, please visit our website. Please visit our website to check out our staff stories to see how you can develop your career with us The successful candidate will have: Two years recent experience of working with children/young people who are at risk in a residential or community based setting. Level 3 NVQ Diploma in Residential Childcare or equivalent; and a commitment to complete Level 5 diploma in Leadership and Management in residential care within 2 years of starting. Ability to develop appropriate one-to-one relationships with young people and employ mentoring skills that empower young people to achieve their goals. Numeracy skills to manage budgets efficiently and contribute to the budgetary process. An understanding of the regulatory framework relevant to the provision of residential services for children and young people. Awareness of issues facing young people such as bullying, gangs and exploitation and how these impact on behaviour. Ability to work shifts including weekends and bank holidays and undertake sleep-ins. Ability and willingness to be part of an on call rota overseeing multiple Homes. About the Role As Deputy Manager, you will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by a Registered Manager, Team Leaders, and the team of residential staff. Key aspect of the role: To assist the manager in safeguarding and ensuring every child and young person receives high quality care as measured by Ofsted in the social care common inspection framework. To assist the manager in the management of the home, including the staff, external relationships, the budget, the resources and fabric of the building. In return we offer: Starting salary of £35,796 per annum. Real opportunities to develop your career and become a Registered Manager. A friendly working environment, a fun, open and honest culture. 25 days holiday rising to 27 days after 3 years service, plus Bank Holidays, pro-rata. Industry leading training programme including access to level 3 qualifications, childrens right and participation, CSE, empowerment, mental health and social pedagogy. Contributory pension scheme, enhanced maternity and company sick scheme. UK Life Assurance (Death in service) to the value of 3 times your annual salary. BUPA employee assistance programme, offering counselling, financial advice and legal support. Cycle to work scheme. Bluelight card; discount shopping scheme at hundreds of retailers across the UK. Discretionary funded training programs. Employee awards based on performance and length of service. Fantastic opportunities to develop your career within our range of services. Recruitment Process At St Christophers we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements. Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting. Your online application must include a supporting statement addressing the criteria stated in the Person Specification. For the full Job Description and Person Specification please visit our website. CVs will not be accepted. For more information or assistance during the application process, please contact us via our website. This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act occupational requirement. It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children. All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being being booked. TPBN1_UKTJ

PA Media is the UKs national news agency, delivering trusted news, information, and content to media, brands, and businesses for over 150 years. As a leader in the media and content distribution landscape, we provide innovative solutions that empower our clients to stay ahead in a rapidly evolving digital world. Our purpose is simple:We build trust in news, data and content.This sits at the heart of everything we do, from the products we create to the partnerships we build. About the role This is a high-impact role within PA Medias Commercial function, focused on our most valuable Tier 1 client relationships. As Customer Success & Key Accounts Director, you will be responsible for driving the strategy, growth, and retention of our top-tier accounts. You will act as a strategic partner to senior client stakeholders, ensuring we deliver long-term value while identifying opportunities to expand and deepen relationships. This role sits at the heart of our ambition to place the customer at the centre of everything we do - moving beyond traditional account management to a proactive, insight-led partnership approach. What youll be responsible for Strategic Client Leadership Own and develop relationships with PA Medias most important clients, acting as a trusted advisor at senior level Build and execute strategic account plans focused on long-term value and partnership Retention & Growth Drive renewal strategies to secure and maximise core revenue Identify and deliver upsell and cross-sell opportunities across PA Medias portfolio Contribute to year-on-year revenue growth from key accounts Customer Success Excellence Embed best practice in customer success management across key accounts Proactively manage account health, ensuring high levels of satisfaction and engagement Lead on resolving client challenges quickly and effectively Cross-functional Collaboration Work closely with Product, Editorial, and Commercial teams to align solutions with client needs Act as the voice of the customer to influence innovation and service development About you You are commercially astute and relationship-driven, with a proven track record of managing and growing high-value client portfolios. Youll bring: Significant experience in Customer Success or Key Account Management at a senior level Experience in media, publishing, or information services A strong track record of driving retention and revenue growth from strategic clients Exceptional relationship-building, negotiation, and influencing skills A strategic mindset with the ability to translate client needs into business opportunities It would be great if you also have: Exposure to product or innovation-led environments Familiarity with CRM platforms such as Salesforce Experience working with major UK and Ireland news publishing organisations What we offer Competitive salary and commission 5 weeks holiday plus public holidays, with the option to buy more Company pension (8% overall contribution) Life assurance (4x salary) Enhanced family leave Wellbeing and volunteering days On-site gym REF-228 246 TPBN1_UKTJ

Commercial Partnerships Manager Remote working with occasional travel throughout the UK At a time when the future of medical research is being transformed, the partnerships that power progress have never mattered more. This is your chance to build influential collaborations and help accelerate the transition to animal-free research. Who We Are Animal Free Research UK is the leading charity working to create a world where human diseases are cured faster without animal suffering. By pioneering excellence, inspiring and supporting scientists and influencing change, we are ending the use of animals and improving medical research. By 2040, we aim to transform medical research and regulation in the UK so that the development of treatments for human diseases can be entirely animal-free and breakthroughs can be achieved faster. The Centre for Human Specific Research has been created to facilitate a step change in the adoption of human-specific technologies across academia, industry and policy. The Centre brings together scientists, innovators and decision-makers, raising awareness of advances in human-relevant research, supporting collaboration and advocating for the systemic changes needed to modernise medical science. We are now looking for a Commercial Partnerships Manager (Human-Relevant Science) to join us on a full-time, permanent basis, working 35 hours per week. What Youll Gain In return for your incredible work, youll find a role where your contribution truly matters, alongside: • Salary of c.£40,000 per annum - Pension - 30 days annual leave plus bank holidays - The chance to join a charity that places ethics at the heart of science This is an incredible opportunity for a partnerships professional with experience in scientific or technical account management and a talent for turning complex scientific value into compelling partnership opportunities to join our pioneering organisation. Youll have the chance to help accelerate the transition to animal-free science, building collaborations that support faster breakthroughs for patients and a better future for animals. Whats more, this remote role offers the flexibility to do meaningful, high-impact work while maintaining a healthier balance in your life outside work. So, if youre ready to build relationships that could help transform the future of science, read on and apply today! Your Impact As our Commercial Partnerships Manager, you will drive impactful collaborations and partnerships that accelerate the transition to human-specific research methods and strengthen the reach and influence of the Centre for Human Specific Research. Leading the development of high-value scientific and commercial partnerships, you will secure sponsorships, grow supplier relationships and generate income to support key initiatives, including attending conferences and events. To achieve this, you will position the Centre as a trusted partner that works closely with stakeholders to align scientific innovation with meaningful real-world impact. You will also take ownership of the antibodies database to ensure it is a core commercial platform. Ensuring it is accurate, comprehensive and widely used, you will use data and insights to grow partnerships, enhance engagement and continuously refine the organisations offer. Additionally, you will: • Build and manage relationships with animal-free and human-specific suppliers - Identify opportunities to grow the database and supplier engagement - Collaborate with marketing and science teams on campaigns and messaging - Represent the Centre with partners, suppliers and stakeholders - Monitor partnership performance, income and retention - Work collaboratively across all departments to ensure alignment, share insight and maximise opportunities to support organisational priorities and impact What Youll Bring To be considered as our Commercial Partnerships Manager, you will need: • Experience of business development, partnerships or account management, including delivering against income or growth targets - Experience managing partnerships or key accounts in a scientific or technical context - Experience prospecting, pitching and closing partnership or sponsorship opportunities - Experience working with CRM or partnership management systems for logging interactions and tracking pipelines - Confidence communicating with scientists and commercial teams - The ability to translate scientific value into clear partnership offers - The ability to interpret complex scientific information and present it clearly to mixed audiences - To be educated to degree level or have equivalent experience in a relevant field (e.g. life sciences, biomedical sciences, or related) Closing date: Sunday 17th May 2026, midnight First-round interviews: Held via Microsoft Teams on Tuesday 26th Thursday 28th May 2026 Second-round interviews: Held via Microsoft Teams on Monday 1st Tuesday 2nd June 2026 Other organisations may call this role Partnerships Manager, Research Partnerships Manager, Strategic Partnerships Manager, Science Partnerships Lead, Research and Partnerships Manager, or External Partnerships Manager. Webrecruit and Animal Free Research UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if youre ready to step into a role with genuine purpose as a Commercial Partnerships Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. TPBN1_UKTJ

Job Title: Complaints Officer Department: Clinical Governance Hours: 37.5 Monday to Friday Contract: Permanent Salary: £37,452 - £47.279 We are looking for an experienced Complaints Officer to join our Clinical Governance team at The London Clinic. This is a key role, central to how we respond to patient concerns and continuously improve our services. You will play an important part in delivering a high quality, responsive complaints service, ensuring every concern is handled with care, professionalism, and good attention to detail. This role would suit someone who is organised, comfortable managing complex complaints in a healthcare setting, confident engaging with patients, families, and senior stakeholders, and motivated by improving patient experience. About Us Established in 1932, The London Clinic is one of the UK's largest independent charitable hospitals, based in the heart of central London, just moments from Harley Street. We operate across 8 closely connected sites, with our main hospital offering 234 beds, 10 operating theatres including a hybrid theatre, and a wide range of specialist services. We are known for delivering high quality, patient centred care across complex medical and surgical specialties. Alongside our clinical excellence, patient experience, safety, and continuous improvement remain a clear priority across the organisation. This role sits within our Clinical Governance function, working closely with the Patient Experience team. Complaints and feedback are a vital part of how we learn and improve. As a Complaints Officer, you will be at the centre of this, ensuring concerns are managed professionally, fairly, and with empathy, while helping to drive meaningful improvements across the hospital. The Role You will take ownership of a caseload of complaints from receipt through to resolution, ensuring each case is managed in line with regulatory standards and internal processes. Working closely with clinical and non-clinical teams, you will carry out thorough investigations, produce clear and well-structured responses, and identify opportunities to strengthen services. This is a varied and fast paced role that requires resilience, sound judgement, and the ability to handle sensitive situations with confidence and professionalism Key Responsibilities: Manage complex complaints end to end to deliver timely and fair resolutions Investigate concerns thoroughly to establish facts and support informed outcomes Produce clear, high quality written responses to ensure professional and transparent communication Apply regulatory standards to ensure complaints are handled compliantly and consistently Advise and support managers to strengthen complaints handling across the hospital Keep complainants informed to maintain trust and confidence throughout the process Analyse complaint trends to identify risks and drive service improvements Deliver clear reporting to support senior decision making Support patient feedback initiatives to strengthen patient voice and experience Contribute to governance forums to embed learning and continuous improvement Work in an organised way with good attention to detail to ensure accuracy across all documentation and case management About You: Experience managing complaints within healthcare Strong understanding of complaints processes and regulatory frameworks Excellent written and verbal communication skills Confident handling complex and sensitive situations Highly organised with strong attention to detail Able to analyse information and produce clear, structured reports Resilient, empathetic, and patient focused in your approach Organised with good attention to detail. Desirable experience includes working within independent healthcare, using Datix, and exposure to quality improvement or patient safety initiatives. Benefits We offer a range of benefits including flexible working and great career opportunities. Our core benefits are: Private Medical Insurance Contributory pension scheme (total contribution up to 20%) 25 days holiday plus bank holidays Life assurance Travel season ticket loan Family friendly benefits A range of retail discounts Excellent career development; with clear career pathways and access to further education. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background. TPBN1_UKTJ

Would you like to work for an award-winning organisation that offer fantastic salary, benefits and progression? Are you keen to build a career within a successful business? Have you got previous customer service experience? Think Specialist Recruitment are delighted to be working with a fantastic organisation based within the Watford area, this successful, growing and award-winning client have exciting opportunities for customer focused candidates to join their growing team. Offering hybrid working, you must be able to attend training at their Watford office and for 2-3 days per week thereafter. Salary - £31,380 plus fantastic benefits Benefits include: Enhanced pension (up to 15% employer contribution) Annual salary review Discretionary bonus paid twice annually Salary sacrifice car scheme Private healthcare Candidates must have a customer service background within an office environment, be keen to learn and also grow their career, as well as be great team players to be part of a successful and growing team. Role overview: Provide a good level of customer service by ensuring all enquiries are dealt with quickly and efficiently, and that the customer is kept up to date at all stages of the process Taking time to understand individual customer needs Responding to incoming emails Working well as part of a time Building relationships internally and externally Calling back customers with required information where necessary Strong communication skills on all levels Candidate requirements: Previous experience within customer service Relationship building skills Previous administration experience Strong team player Good communication skills on all levels Able to commute to the Watford office - hybrid working is available after training Looking for the next step in your career? Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Company Description Title: Chef de Partie - Monday to Friday FULL TIME role, BH & weekends off! Location: London, Hanger Lane W3 Salary: £15.00 / hour Benefits: weekends & bank holidays off Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift & free GYM on site Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our Perkbox app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Are you a culinary connoisseur and gastronomic genius? Do you have an insatiable passion for the culinary arts and a burning desire to create masterful dishes that delight the senses? Yes? Then this is the role for you. At BaxterStorey we offer an exceptional culinary playground where your creativity can flourish and your talents shine. We wholeheartedly believe that the best food comes from nurturing talent, and empowering our chefs to continuously evolve and refine their craft, thats why invest in you to develop your professional growth. As a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a passionate Junior Chef de Partie keen to make a name for yourself within the food service industry, we would love to hear from you! Job Description Food Preparation prepare and cook dishes according to the recipes and standards set by the head/sous chef; ensuring food safety standards are adhered to at all times Station Management oversee the production of all dishes assigned to your station and upkeep your designated area with supplies and ensure cleanliness in line with policies and procedures Quality Control maintain high quality standards for all dishes, ensuring presentation and taste is considered at all times Team Collaboration communicate effectively with all other team members and assist/support all colleagues where necessary Menu Development collaborate with head chef to develop and taste new recipes, providing suggestions for improvement or innovation Cleaning and Maintenance maintain cleanliness and organisation of the kitchen including your designated area ensuring equipment is in good working order Qualifications Proven experience working in as a Commis Chef or similar role Knowledge of various cooking techniques and cuisines Strong understanding of food safety and sanitation practices Ability to work in a fast-paced, high-pressure environment Excellent attention to detail and organisational skills Strong communication and teamwork abilities Works according to the BaxterStorey core values Additional Information For almost 20 years, for every client, in every location (whether thats an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve. We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of. Our drive and belief in our people, means that we always strive to supercharge our teams careers. Better is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Join us, and be part of the food revolution! BaxterStorey Values: ALWAYS VISIONARY We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people. CREATIVELY COLLABORATIVE We embrace our differences to push creativity and we work together to be better. FOREVER CONSCIOUS We work together as a team to lead by example, protecting the planet and supporting local communities. Interested? Even if you dont meet all requirements, wed like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential. We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to set the standard and to be recognised for having the most inclusive culture in hospitality. Join us and bring your unique perspective to our team. TPBN1_UKCT

About the role Are you a highly motivated, engaging manager? Are you looking for an employer that will invest in you and develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as an Assistant Manager, in return youll get: The opportunity to earn an extra £1 per hour, paid to you every month, as part of our monthly bonus scheme The opportunity to earn a centre outperformance bonus A 40-hour contract, plus additional pay for any extra shifts you work 50% off food when you are working Optional pension plan 28 days holiday & additional days holiday with length of service Access to our in-house Centre Manager in Training programme and apprenticeships Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. The opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... When joining Hollywood Bowl Group as an Assistant Manager, you will receive a thorough induction, to set you up for success and make sure you are fully trained across all areas of the busy centre, including the lanes, the bar and diner, and the amusements area. Within our fast-paced, dynamic world, you will be at the very centre of the Hollywood Bowl experience, to support the effective operation of the business, injecting fun and positivity into the team and enhancing the customer journey. The role is varied and exciting; your responsibilities will range from coaching and mentoring the team, and running an exceptional operation, front-of-house, to supporting the General Manager back-of-house in delivering on centre goals and financial targets. You will be responsible for guaranteeing that your centre has the best standards and service in the industry to ensure the centre is a safe and fun environment for our customers. To be successful you will have: Management experience, ideally within the leisure, hospitality, or retail industry A passion for customer service Evidence of inspiring and developing large teams A willingness to work nights and weekends Desire for success The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, were proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and were committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Graduate Recruitment Consultant (Health, Safety & Sustainability) Rickmansworth | Circa £26,500 Ready to start your recruitment career and make a real difference along the way? At Irwin & Colton, we combine great rewards, real purpose, and a supportive, social team environment to help you grow fast and thrive. Who we are We're the specialist recruitment consultancy for Health, Safety and Sustainability professionals. The work we do matters. When we connect great people with great organisations, we help create safer, more sustainable workplaces across the world. Our clients include leading global brands, and the people we place are often those driving positive change - from improving wellbeing at work to advancing corporate sustainability. Finding those rare individuals with the perfect blend of technical expertise, soft skills, and passion takes insight, skill and intuition. That's where you come in. The role We're growing quickly, and we're looking for a driven, curious and ambitious graduate to join our team. You'll learn the full recruitment process, from finding top talent to building lasting client relationships. You will: * Complete our structured, proven training programme * Learn how to manage the full recruitment cycle, end-to-end * Use best-in-class technology, including Bullhorn, Broadbean and LinkedIn Professional * Build and nurture relationships with clients and candidates * Work alongside experienced consultants and directors who'll support your development every step of the way This is a people-focused, fast-paced, and highly rewarding role - ideal for someone who enjoys a challenge and wants to see real results from their efforts. What we're looking for We value attitude over experience. You'll be the kind of person who is: * Tenacious, organised and proactive * A strong communicator who loves solving problems * Keen to learn and open to feedback * Degree-educated (or equivalent vocational qualification) * Sales experience is a plus, but not essential If you bring energy, curiosity and commitment, we'll teach you the rest. Rewards and perks We believe success should be celebrated. Alongside your base salary, you'll earn uncapped commission from day one. Graduate Consultants hitting target typically earn an extra £6,000+ in year one. You'll also enjoy: Michelin-star meals and team nights out for hitting targets * One month fully paid leave after five years' service * Annual trips abroad and regular team events (past adventures include the races at Ascot, speedboats on the Thames, and tickets to Lords and Twickenham) * Fundraising trips - previous trips include Mt Teide in Spain and Mt Olympus in Greece * Weekly group training sessions, external courses, and access to our industry-leading training platform * 25 days' holiday plus a volunteer day with our sustainability charity partners * Clear, transparent career progression within a rapidly growing companyOur team and culture We're a close-knit, supportive team based in Rickmansworth Town Centre, just five minutes from the station (Metropolitan and Chiltern lines). Our backgrounds range from sales and sustainability to retail and recruitment, and we all share a drive to learn and succeed together. We're serious about growth, but we also like to have fun. Expect regular socials, lunchtime runs, charity initiatives, and plenty of opportunities to celebrate wins as a team. How we'll support you You'll work closely with the Directors of the business, both of whom bring over a decade of experience in recruitment and the wider safety and sustainability field. You'll always have someone to learn from, collaborate with, and bounce ideas off. We'll set personalised development goals to help you progress quickly, supported by technology, training, and real-world expertise. And if you'd like a taste of what we're about, check out our Safety Bytes video series, watched by over 10,000 regular viewers worldwide. Ready to build a career with real impact? Get in touch today. Call Kirstie Putman on (phone number removed) or Email

New Head of Sales Vacancy, as Sales & Service Team Leader, your primary objective is to drive commercial performance by enhancing the sales team's effectiveness, maximising booking conversion, and fostering repeat business. This role combines leadership, operational oversight, and customer excellence to ensure seamless sales execution and service delivery. The Job: Foster a high-performance culture through daily engagement, positive reinforcement, and an open-door communication style. Align customer demand with team capacity, ensuring appropriate staffing and shift coverage, ensuring productivity is maximized by lead volume per agent. Manage the team rota and holiday requests to maintain service levels and operational performance. Communicate clear performance expectations and targets. Oversee quality control across all communication channels, ensuring responses are relevant, well-written, and on brand. Monitor and encourage commission generation per agent, supporting performance optimisation. Oversee the performance and functionality of communication tools. Ensure fast, comprehensive, and professional responses to all customer enquiries. Continuously identify opportunities to enhance workflow efficiency or improve sales conversion. Collaborate with the wider team to design and refine daily, weekly, and monthly reporting tools. Provide a weekly report outlining individual and team performance (including sales volumes, conversion rates, and agent productivity). Cultivate strong relationships with all tour operator partners. Act as a collaborative internal stakeholder, supporting cross-team alignment. Implement best practice processes and frameworks that drive efficiency and quality for the sales and operations team. Remain vigilant around cost control and operational expenditure. Support compliance with industry regulations and reporting requirements. Own the resolution of customer complaints to ensure service recovery and brand protection.Skills Required: 5-10 years in a senior sales role, ideally in a B2C environment. Proven track record of hitting or exceeding sales targets and driving team-wide conversion improvements. Experience in commission-based or incentive-driven teams. Experience managing day-to-day operations, including CRM systems, call centre tools, or sales platforms. Knowledge of mid-office systems, ROTA management, and internal workflows. Familiarity with managing third-party platforms or partners Demonstrated success in hiring, onboarding, and performance management. Skilled at motivating dispersed or remote teams, including setting KPIs and coaching underperformance. Experience managing attrition and morale, especially in high-pressure or target-driven environments. Background in improving customer journey and repeat business rates. Comfort resolving customer complaints, escalations, and leading service recovery. Understanding of customer communication tone, style, and service standards. Ability to interpret sales data and performance reports. Confident in budgeting, forecasting, and cost control. Experience working with cross-functional teams (e.g., marketing, product, finance) to align goals.The Package: Salary £50,000 + Bonus Competitive salary and great job satisfaction. Flexible working, work from home. 25 days annual holiday plus bank holidays plus your birthday. Competitive pension contributions. Access to FAM trips. Access to sales incentives. Discounts for you, friends and family on all trips. Experience in a growing business shaking up a sector. Able to influence overall development and direction. Making a positive impact on overseas local communities.Interested: If you would like to apply for the above vacancy, please click 'APPLY' or email (url removed)

81513 - Project Engineer This project engineer will report to the construction manager and will work within Capital Programme based in our eastern region covering Hertfordshire, Essex and East Anglia. You will be a permanent employee in our UK Power Networks team. You will attract a salary of £84,160and a bonus of 3%. If you are successful, you will need to undertake a medical and DBS reference check Close Date:.25/01/2026 We also provide the following additional benefits 25 Days Annual Leave plus bank holidays. Reservist Leave - Additional 18 days full pay and 22 unpaid Personal Pension Plan - Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%) Tenancy Loan Deposit Scheme, Season Ticket Loan Tax efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes Occupational Health support Switched On - scheme providing discount on hundreds of retailers' products Discounted gym membership Employee Assistance Programme Job Purpose The Project Engineer's role is to deliver the engineering activities within their allocated project team. To undertake the delivery of Construction requirements relating to the UK Power Networks owned assets and associated infrastructure under the direction of the Lead Project Engineer or Construction Manager as part of the Investment Delivery team. You will work with and support the Portfolio Managers, Programme Managers, Project Managers, Commissioning Engineer's, Alliance Partner, Contractors and other members of the Investment Delivery Management team in the delivery of our goals. Work with Commissioning Engineer's, Project Supervisors, Electrical Fitters, Alliance Partners and Contractors to undertake and complete the construction and delivery of a portfolio of projects in a safe and efficient manner. The Project Engineer will ensure delivery of Capital works Construction projects, Asset Portfolio Plan and Connections as directed by the Construction Manager, oversee the management of substation and cabling construction works. The position holder will work with team members to ensure safety management is maintained throughout all activities during the delivery of the engineering tasks following the UK Power Networks Stay Safe initiative. Principal Accountabilities Delivery of the Construction programmes for the UK Power Networks owned assets operating at voltages through the range 400V to 132kV Work with the Project Managers to ensure that all programmes of work are delivered to time, budget and quality drivers Work with Project Supervisors and EHV fitters to ensure the delivery of all electrical engineering activities Help manage budgets relating to the construction delivery and meet ongoing goals and record TQ's. RFI's and EWN is Proprietary system. As a team member work to ensure that UK Power Networks goals are achieved especially in Staff engagement and Customer satisfaction. Follow UK Power Networks Policies and Procedures Operate HV Distribution Protection Systems Test and Commission HV Distribution System Operate, Maintain and replace Control and Protection Systems Ensure compliance with CDM and UK Power Networks Health and Safety policies and procedures. Develop site specific H,S & E procedures Compliance with UK Power Networks quality policies Update Asset database in respect of project activities Responsible for both reactive and planned construction activities Perform fault investigation and repairs Modify equipment and drawings to ensure the efficient operation of the substations Ensure the compliance with the distribution safety rules during all activities Manage all contractors/staff working on site Undertake additional activities determined by the job level and competency Responsibilities: Co-ordinate daily construction and maintenance activities with Client / Principal Contractor's ensuring programmes are met. Collaborate with Outage Planning and Control centre regarding planning and coordination of circuit outages. Manage site work as an AP / SAP. Obtain quotations from suppliers and raise Purchase Order request in line with UK Power Networks Procurement Governance policies and procedures.Change Management - ensure early warning notices are brought to the attention of the Project Manager / Commercial Manager & Partners Provide technical support and act as appoint of reference for the Construction team When deputising for the Construction Manager deliver team briefings and give feed-back Identify potential project risks/opportunities (raise awareness within team/company) Proactively seek continuous improvement Work unsocial hours to respond to faults on system Assist the Construction Manager in the development of the ongoing Asset Portfolio Plan Represent UKPN at meetings with clients and contractors When undertaking engineering activities manage the team of employees and contractors for the delivery When undertaking engineering activities manage the compliance with all H&S procedures such as Putting People to Work and Distribution Safety Rules Qualifications Essential: Senior Authorised Person as defined by the Distribution Safety Rules - Preferable 132kV or 33kV however training will be provided to achieve this level of authorisation if authorised at 11kV. Experience in distribution systems through the range 400v to 132kV Educated to a minimum HNC level qualification in Electrical Engineering or equivalent Working knowledge of distribution HV Systems Knowledge of Building Services Systems Read schematic drawings and understand content Work in different environments Identify problems, understand main issues and investigate alternatives Hold full driving licence Use Microsoft Office suite, Outlook, MS Project and other custom software packages Relevant Safety Qualification such as IOSH or NEBOSH Knowledge of Construction Design and Management Regulations Desirable: A broad understanding of UK Power Networks directorates Have persuasive negotiating and influencing skills Ability to manage time and to meet deadlines To be skilful in decision-making Should you not have the full range of essential skills, qualifications and competencies listed above, there may be an opportunity for further training to equip you appropriately. If you do not have all relevant competencies for the core grade, it will be appropriate to appoint at a lower grade until they have developed the required competencies

Role: Call Centre Agent Location: Hertford Salary: £25,000 per annum Hours: 09:00 to 17:00 Monday to Friday About the Role We are currently recruiting for a Call Centre Agent to join a busy and growing contact centre team based in Hertford. This is a full time office based role focused on recovering unpaid service charges and ground rent arrears while delivering a high standard of customer service. You will be working within agreed service level agreements, ensuring cases are handled efficiently and clients are kept informed throughout the process. This role would also suit candidates searching for positions such as Contact Centre Advisor, Customer Service Advisor, Collections Agent, Call Handler or Client Support Administrator. What You’ll Do • Manage inbound and outbound calls in a professional and timely manner • Recover outstanding payments accurately and within set timeframes • Provide clear and efficient updates to clients on case progress • Handle customer queries via phone and email • Process card and cheque payments securely • Follow established processes and guidelines to achieve successful outcomes • Work towards individual and team targets on a daily basis • Prepare and issue Section 121 notices where required • Maintain accurate records and report updates to management What We’re Looking For • Previous experience in a call centre, customer service or collections role • Excellent communication skills and a confident telephone manner • Strong organisational skills with the ability to manage workload effectively • High attention to detail and accuracy • Comfortable using internal systems and databases • Ability to work both independently and as part of a team • Target driven with a proactive approach to tasks Who Might Suit This Role This role would suit individuals with experience as a Customer Service Advisor, Call Centre Agent, Collections Advisor, Account Handler or Client Support Assistant. Experience within financial services, property management, housing or office based customer support roles would be particularly relevant. Why Join • Competitive salary of £25,000 per annum • Salary review every 6 months • 25 days annual leave plus bank holidays • Stable Monday to Friday working hours • Supportive team environment with clear processes in place • Opportunity to develop within a structured contact centre setting If you are a motivated and detail focused individual looking for a new opportunity in a contact centre environment, we would be keen to hear from you

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