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Job Title: Creative & Content Executive Department: Content Team, part of the wider Marketing Team Contract Type: Full-Time, Permanent role Location: Twickenham Reports to: Senior Brand & Content Manager Please note that this role will be employed by Lyvera Group (which Keith Prowse is a part of) lyveragroup.com Lyvera is a global leader in sports experiences, entertainment and events, bringing seven premium brands together all under one roof. They offer all-in-one access to the greatest events on earth – bespoke, exclusive and expertly delivered. We are looking for a Creative & Content Executive to work across their premium experience, travel and tours brands, based in Twickenham. YOU’LL BE DOING • Oversee creative and content generation, including editorial calendars, campaign assets, and thought-leadership pieces, • Manage day-to-day social media activity, including channel planning, community engagement, proactive posting, reactive response, and performance optimisation, • Establish and maintain a consistent brand voice and messaging framework across all content formats and channels, • Lead briefing, coordination, and quality control for freelancers, creators, agencies, and internal contributors, • Own content analytics - track performance, report insights, and refine the content strategy to increase reach, engagement, and conversion YOU’LL HAVE • An in depth understanding of social media management, with knowledge of content creation, scheduling, reporting, and optimisation for engagement and reach, • Excellent video production, photography and editing skills, with working knowledge of tools such as Adobe Premiere Pro, CapCut, or similar, • Experience supporting email marketing campaigns, ideally using platforms such as DotDigital, Mailchimp or similar email tools, • Strong writing ability, able to create compelling, on-brand content for blogs, emails, and multi-channel campaigns, • An eye for brand consistency, ensuring content and creative outputs reflect agreed guidelines and messaging, • Ability to work with multiple partners and stakeholders, delivering assets and reports that strengthen relationships and support shared objectives, • Organisational skills to manage reviews and reputation platforms, ensuring feedback loops are captured and used to improve communications, • A proactive, collaborative mindset, able to support multiple projects across our brand portfolio, • The ability to work on several projects at once, with a positive, can-do attitude YOU’LL BE USING (among others): • InDesign, Photoshop, Illustrator, Canva, CapCut and Premier Pro (on the job training will be given) to produce a wide range of collateral in the form of social assets, gif files, display ads, logo’s, video’s etc, • CMS (Sitecore, Drupal - on the job training will be given) and be the point of contact to maintain the Lyvera news and blog page along with other landing pages. Tasks will include day-to-day content management and creation, refreshing images, reporting etc., • Marketing Automations (Dot Digital) to provide e-comms and campaign support as needed – create copy, research visuals, monitor and report against results (maximise marketing effectiveness) YOU’LL RECEIVE · 25 days of holiday plus bank holidays and birthday off · Holiday buy-back scheme to purchase up to 10 additional days of annual leave. · Up to 6% company contribution to your pension · Access to Medicash single + 4 Dependants · Enhanced maternity pay: 90% of base salary for 21 weeks · Enhanced paternity pay: 6 weeks at full pay · Access to the Perks at Work platform with thousands of discounts · Opportunities for learning, development, and growth within the wider Compass Group · Relaxed dress code - dress for your day · Flexible working hours to manage your schedule · Free on-site parking

We're looking for a Senior Retention Manager who will own and drive our customer retention strategy and activities. This is a high-impact role for someone who thrives in a fast-paced, entrepreneurial environment and is energised by data and driving real commercial results. You'll lead our email marketing, loyalty programme and broader retention initiatives, working to deepen customer relationships, increase repeat purchase rates, and maximise lifetime value. This role requires someone who can balance strategic thinking with hands-on execution. If you're commercially minded, target-driven, and passionate about building customer loyalty through smart, creative campaigns, this role is for you. KEY RESPONSIBILITIES Retention & Loyalty Strategy • Devise the overarching customer retention strategy, working closely with internal teams, • Set and achieve ambitious retention targets (including repeat purchase rates and lifetime value) and set a robust measurement approach, • Create a detailed email strategy that outlines how this channel can drive a step change in customer retention, • Create the strategy and roadmap for our loyalty programme, • Work with our customer data tool to understand customer behaviour and identify opportunities Email Marketing • Lead the execution of the email marketing strategy, working with the Marketing Manager and content teams, • Analyse performance data to optimise campaigns, flows, and drive continuous improvement, • Implement testing, segmentation, and personalisation plans, • Oversee our marketing automation platform (Klaviyo), ensuring best practice in deliverability and compliance, • Oversee the email delivery process, driving efficiencies where appropriate, • Drive marked improvement in email performance metrics Loyalty Programme • Own the loyalty programme roadmap and business impact, • Manage programme evolution, including tiers, benefits, and exclusives, • Drive membership growth and incremental revenue, • Manage our loyalty platform, Yotpo and optimise loyalty communication across all channels Direct Mail & Physical Communications • Own the retention strategy for direct mail channel, • Plan ongoing customer journeys for this channel, • Monitor the behaviour of customers recruited through this channel Performance & Analytics • Set clear retention KPIs with senior leadership and own reporting, • Use data to uncover insights, identify trends and inform strategy, • Monitor customer behaviour to increase repeat rate and LTV, • Present regular performance updates to senior leadership, • Stay current on industry trends and best practices ABOUT YOU Requirements & Skills • 7+ years in retention marketing within ecommerce, with demonstrable results, • Data-driven—experience working with data tools to understand customer behaviour and define retention strategies, • Email marketing expertise—deep knowledge of email strategy and hands-on experience of using a marketing automation platform (Klaviyo experience highly desirable), • Loyalty experience—you have been heavily involved in the management and optimisation of a loyalty programme, • Strong commercial acumen—you understand the numbers and are comfortable reporting results and KPIs to senior leadership, • Leadership experience—you've managed and developed team members and can lead with impact, • Hands-on operator—as well as being strategic you can execute at pace and aren't afraid to get into the detail, • Excellent communicator—strong written and verbal communication skills, • Knowledge of data protection regulations (GDPR, PECR) Personal Qualities • Target-driven: You're motivated by goals and love the challenge of exceeding them, • Proactive: You don't wait to be told what to do—you see opportunities and take initiative, • Resilient: You thrive under pressure and are comfortable working in a dynamic, evolving business, • Curious: You're always learning, testing, and looking for ways to improve, • Collaborative: You work well with others and can influence across the business, • Passionate: You care about small businesses and want to help them succeed Work structure This is a full-time hybrid role, including 2-3 days in our Twickenham office. About Holly & Co We’re a young but growing entrepreneurial company looking to build our brilliantly driven and kind team. We are a B Corp and committed to our role as a business to provide an inclusive, thriving and safe environment for all our team. Our culture is one based in kindness, to not only one another but our Co’s, the wider world, and our planet. We are committed to building a company that is a force for good. We learn from others, have a big vision and move fast. ‘Fast-paced entrepreneurial environment’ is often used, but we really are! We invest in our team for the long term and want to grow as a family together. A note Diversity and inclusion are important to Holly & Co. Diversity is about embracing differences, being inclusive, creating possibilities, and growing together to improve performance and the working environment. We celebrate and embrace everyone's differences and treat every colleague with dignity and respect. We know that diverse and inclusive teams help us deliver our best work, and we love to see applications from groups who are currently underrepresented in our industry. Please let us know if you have any accessibility requirements or any other questions () APPLYING We would love to receive a cover letter to support your application, including: • Why you're interested in this role and Holly & Co, • Why you think you would be a good fit, • Your proudest retention or email marketing achievement (with some detail of what you did and the results) If you have already applied for this role there is no need to resubmit your interest. Closing date: Tuesday Friday 24th April

Manpower are currently seeking an interim Customer Account Manager, to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerrys, Cornetto and Walls, and become an integral part of their fast-paced FMCG environment. The position is based in Kingston upon Thames, Surrey. This is a full-time temporary role to run until the end of September 2026, requiring 36.25 hours per week, Monday to Friday. Compensation for this role is competitive, paying up to £65,000 per annum, pro rata, depending upon experience.The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.JOB PURPOSE:This role sits at the heart of our Wholesale team - the driving force behind our Away From Home Ice Cream business. With bold ambitions to become the fastest-growing channel, were on an exciting journey to redefine what success looks like.With a strong support network in place to help you deliver against ambitious objectives, were looking for someone who thrives on making things happen and isnt afraid to push boundaries as we our new ice cream business forward.As part of a dynamic team, you will lead our growth agenda across key wholesale partners. Youll own the end-to-end management of your accounts - from forecasting to full P&L responsibility - while acting as a pivotal leader, collaborating with our channel teams to accelerate ice cream sales through strategic partnerships.This is a highly customer-facing role, requiring a candidate who loves building relationships, spending time with customers, and turning insights into actionable growth plans. If youre passionate about driving results and shaping the future of our wholesale channel, this is your opportunity to make a real impact.KEY RESPONSIBILITIES:Full responsibility for the business P&L in managed convenience for the UKI market, driving revenue, profitability, and market share in alignment with Europe & ANZ strategic goals.Ensure that your account portfolio delivers against both short-term financial targets and long-term strategic growth goals.Gain internal buy in from key senior stakeholders and unlock necessary budgetWork with the field and channel leads and be the face of ice cream in front of your customers. Collaborate to develop a holistic future fit strategy and winning JBP.Create and manage the rolling activity plan incl. promotions and continuously monitor the performance of your ice cream businessBuild strong, sustainable customer relationships with your customers and facilitate engagement at a more senior level in those customersManage perfect execution of the activation plan by leading the key internal teams and focusing on the extensive activation plan across the channelsGuide shopper and trade marketing team on total spend and appropriate investment levels based on ROI and commercial insightsProactive development of your skills and competenciesLead by example across the wider OOH Ice Cream team, showcasing the behaviours we expect across the organisation, supporting others when neededOrganising your workstreams to maximise customer facing time and business deliveryWHAT YOU NEED TO SUCCEED: Experience in wholesaleAbility to build and deliver strategyExperience of ice cream/frozen category or FMCG categoriesStrong communication and analytical skillsBusiness fundamentals: strong commercial acumen, internal reporting accuracy, stakeholder management, and, at the category level, developing and executing the category growth plan.Strong attention to detail and track record of delivering in roleAbility to prioritise and manage workload, delivering to a deadline with accuracy.Self-motivated and able to work to a brief with minimal supervision.Love of being competitive and winning vs the marketInfluencing and relationship building both internally and externally at different seniority levelsAnalytical ability to draw insights from dataAdditional InformationKingston working environment:Contractors who are based at Kingston will be eligible to get free parking at a local carparkThere is a Staff Shop located on the Ground Floor next to the main entrance, where Contingent Workers can buy discounted Unilever products.A canteenA Gym is available for use on the Ground Floor (with subscription).Facilities in the gym include cardiovascular equipment, resistance machines, spin bikes, free weights area, boxing equipment and a stretch/matted area. Classes are also available and can be booked directly with the Gym. Shower facilities are available in the changing rooms, along with hairdryers.JBRP1_UKTJ

A dynamic entertainment company is seeking a Partnerships Manager to manage and grow partnerships across its UK brand portfolio.This role involves overseeing multi-channel marketing campaigns, building strong relationships with key partners, and contributing to revenue growth initiatives.Candidates

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; KT/TW/SW/CR/BR/RM/DA/SM/GY/JE Please note the candidate must live on one of the Patch areas. Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

CRM Marketing Manager | DTC Wellness Retailer | SW London Zachary Daniels Recruitment is delighted to be once again supporting this rapidly scaling DTC Wellness Retailer, this time with the appointment of a motivated CRM Marketing Manager with a genuine passion for the health and wellness sector. What started at a kitchen table five years ago has grown into one of the Sunday Times fastest growing private companies, backed by Google, elite athletes, and entrepreneurs, with a viral appearance on Dragons' Den. The Role This is a crucial role in the company that is responsible for overseeing the ideation, planning & execution of our clients CRM strategy across e-mail and SMS. CRM is viewed, rightly, as a valuable channel to drive revenue and build long term relationships with their customers. You will own this part of the business and have a huge opportunity to grow and become a key player in a rapidly growing brand. Core areas of experience are: • Testing, Optimisation & Performance, • Email Strategy & Execution, • Retention & Lifecycle Growth, • Team Collaboration What we're looking for 3+ years' experience in email / lifecycle / retention marketing Proven experience running A/B tests and optimising email performance Comfortable owning revenue targets and reporting against them Highly analytical - confident working with data and dashboards Strong copywriting skills with a commercial mindset Organised, detail-oriented, and excited by continuous improvement Experience in DTC, e-commerce, or subscription brands strongly preferredBenefits 25 days holiday + Bank Holidays Weekly team workouts during work hours Significant L&D budget that you allocate Free business products In office health bar Hybrid workingBH35835