Channel marketing manager jobs in LondonCreate job alerts

Position Statement A degree in Marketing, Business or Commerce or a relevant field of work, or an equivalent combination of education and proven work-related experience. Pogressive work experience in a Hotel Marketing role with proven marketing executional experience and the ability to lead the segment. The ability to demonstrate well rounded knowledge of all aspects of marketing, including digital, social media, content development and PR. Due the nature of the role you will need to demonstrate the below technical competencies: Expertise in this field The ability to not only monitor but to create content and publish to our social media channels. Experience with social media management software tools. Competent in using Email/CRM systems. Experience in using Content Management Systems (CMS) ideally WordPress. Technical competence in using Adobe Creative Suite: In-Design & Photoshop Digital marketing platforms i.e., Google Analytics The Marketing and Social Media Consulting Manager will be responsible for enabling our hotels to reach adequate online presence and visibility levels to drive online channel performance, direct bookings as well as introducing new commercial opportunities (e.g., hotel level advertising in new distribution channels).

To lead our restaurant's marketing initiatives. The ideal candidate will develop and implement strategies to increase brand awareness, attract new customers, and retain loyal patrons, ensuring our restaurant continues to thrive in a competitive market. Key Responsibilities: 1.Marketing Strategy Development: · Develop and execute comprehensive marketing plans to promote the restaurant's brand, menu offerings, and special events. · Analyze market trends and competitor activity to identify opportunities and threats. 2.Brand Management: · Ensure consistent branding across all marketing channels, including social media, print, email, and in-restaurant materials. · Develop compelling content that aligns with the restaurant's vision and values. 3.Digital Marketing: · Manage the restaurant’s social media accounts, creating engaging posts and responding to customer inquiries. · Plan and execute digital advertising campaigns on platforms such as Google Ads and social media. · Optimize the restaurant’s website for user experience, SEO, and online reservations. 4.Promotions and Events: · Plan and coordinate marketing campaigns for new menu launches, holiday promotions, and special events. · Partner with local businesses and influencers for cross-promotional opportunities. 5.Customer Engagement: · Develop loyalty programs and strategies to improve customer retention. · Monitor and respond to customer feedback on review sites, social media, and other platforms. 6.Analytics and Reporting: · Track and report on the performance of marketing campaigns, using data to refine strategies. · Maintain and analyze customer data to better understand demographics and preferences. 7.Budget Management: · Manage the marketing budget, ensuring effective allocation of resources to maximize ROI. · Negotiate with vendors for advertising, printing, and promotional materials. 8.Collaboration: · Work closely with the restaurant management team to align marketing efforts with operational goals. · Train staff on promoting events, specials, and customer service best practices.

​Are you a design and digital savvy creative marketeer looking for their next challenge? Do you have a passion for sharing engaging stories about people and places? Then you might just be who we're looking for! Concept Culture is a specialist branding and marketing agency for the Built Environment sector (Architecture, Construction, Placemaking, Property). Our creative team is looking for an enthusiastic Marketing Assistant to deliver engaging branding and content solutions for our clients and our own marketing initiatives. ** The role:** Working closely with the Creative Director, you will support marketing activities for our clients and our digital platforms, including, but not limited to: - Running marketing campaigns and measuring outreach effectiveness - Creating content to raise brand awareness for our clients (e.g. web, podcasts, newsletters, blogs, social media, events) - Delivering high-quality client projects, managing project milestones and outputs - Creating content for business development activities (e.g. business meetings, proposals) - Maintaining the customer relationship management (CRM) database - Creating and publishing content for Concept Culture's digital channels - Liaising with internal and external creative teams to deliver engaging content. ** The specifics:** - Remuneration: £22,000 - £28,000 (pro-rata per annum), based upon experience - Start date: Immediate - Contract role: 2 - 4 days per week - Location: Hybrid (Ability to commute to London, UK once per week for in-person meetings) About you: - Experience in the Placemaking, Architecture, Real Estate, Property, Construction, or Arts & Culture sector(s) - You have 2+ years of marketing, branding, or communications experience working for an agency, in-house, or freelance - You are a creative marketeer with an eye for design and a passion for storytelling - You thrive in a fast-paced, autonomous, and remote team environment - You have strong copy writing skills and can write compelling content for websites, blogs, newsletters, social media, and other marketing collateral - You can create basic graphics for digital platforms and social media - You have experience with digital and design tools - You enjoy networking, meeting new people and making connections ** What’s in it for you?** - Work with great clients who are delivering world-class, inspiring, and impactful projects in the built environment, real estate, and property sector, including developers, architects, and placemaking consultancies - The opportunity to be a part of the growth and direction of a purpose-led creative agency - Hybrid and flexible working culture ** About us:** Concept Culture (www.conceptculture.co) is a specialist creative agency for the Built Environment. Our clients include architects, developers, placemaking consultancies, and sustainability organisations. We are passionate about sharing stories of people, culture, and place. We look forward to hearing from you!

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

LSL Capital is a collection of design-led restaurants that are the culmination of years in luxury hospitality. Every little detail in our venues reflects the founders’ shared passions - food, fashion and travel - creating incomparable dining experiences in unforgettable spaces. We are on the hunt for a Social Media & Content Creator to join our team. You’ll be responsible for creating, editing, and managing digital content across our social media platforms, ensuring our brand’s voice is heard and loved by all who follow us. What You’ll Be Doing: - Designing, producing, and editing content tailored to each brand’s social channels to ensure consistency and relevance. - Using tools like Canva, Adobe Premiere Pro, Photoshop, and InDesign to create high-quality videos, reels, GIFs, and photo edits. - Capturing professional visuals by working with DSLR cameras, microphones, and lighting equipment. - Keeping us ahead of the game with your extensive knowledge of platforms like Instagram, Facebook, TikTok, and YouTube. - Scheduling content and supporting with community management when needed. - Planning and managing video shoots, working collaboratively with internal teams to meet deadlines. - Keeping all social media profiles fresh, updated, and on-brand. - Collaborating with the marketing team on exciting projects to drive engagement and brand awareness. Who We’re Looking For: - 2+ years of experience in a similar role, ideally working with social media content creation or digital marketing. - Proficiency with key editing tools and a creative eye for high-quality, on-trend content. - Hands-on experience with DSLR cameras and video production tools. - A strong understanding of the social media landscape, trends, and audience engagement strategies. - A motivated, organised, and detail-oriented individual with a flair for storytelling. Why Join Us? - Work in a dynamic and supportive team environment. - Flex your creativity and make a tangible impact on our brands. - Opportunities for professional growth and skill development. - Employee discounts that open the door to some of the most prestigious restaurants in the heart of Mayfair! Are you a creative soul with a passion for social media and engaging content? we’d love to hear from you!

Food junkee lunch service has an immediate opening for a driven field Sales Representative with excellent interpersonal skills to actively seek out and engage customer prospects. About Us: We are a leading Afro -Caribbean kitchen who thrive on great food and great service. Our catering services and Hot meal vans were created to offer people in the work place and more great food choices in which they have minimal access to in their working environment. We are very proud of our specified menu. We take pride in offering this to a specific target market which are Afro - Caribbean food lovers, millennials and those who are well-travelled. Now running over 3 years we aim to continue our growth of customers by a strong sales team. Job Description: We are seeking a highly motivated and results-driven Field Sales Representative to join our dynamic sales team. As a Field Sales Representative, you will play a critical role in driving our business growth by actively promoting and selling our food junkee meals to potential businesses/ customers. Your primary focus will be on generating new leads for our jiffy trucks , building relationships, and closing bigger catering and event deals. Responsibilities: - Conducting thorough market research to identify potential clients and target demographics. - Proactively prospecting and generating new leads through various channels, including cold calling, face to face marketing, and referrals. - Conducting in-depth consultations and needs assessments with prospective customers to understand their requirements and recommend suitable solutions. - Presenting our range of meals and catering packages to potential customers in a compelling and informative manner. - Building and maintaining strong relationships with clients, delivering excellent customer service and providing post-sale support. - Negotiating and closing catering and shop stocking deals, ensuring customer satisfaction and achieving sales targets. - Collaborating with the jiffy sales team to coordinate and ensure smooth deliveries and successful sales figures Qualifications: - Proven experience in field sales, preferably in the food industry but not compulsory - Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships. - Strong negotiation and closing abilities. - Results-driven mindset with a track record of meeting or exceeding sales targets. - Self-motivated and able to work independently with minimal supervision. - Excellent time management and organizational skills. - Valid driver's license and willingness to travel within the designated territory. Join our dynamic team and be part of a company that values integrity, innovation, and continuous improvement. If you are passionate about sales, have a strong work ethic, and enjoy exceeding targets, we want to hear from you! To apply, please submit your resume and a cover letter outlining your relevant experience and why you believe you are a great fit for this role. Job Type: Full-time Pay: £25,000-£50,000 per year Schedule: Monday to Friday Experience: Sales: 1 year (preferred) Licence/Certification: Driving Licence and Vehicle (required) Work Location: On the road Full job description Basic + Commission Benefits: - uncapped commission structure. - Comprehensive training and ongoing support. - Opportunities for career growth and professional development.

Job Title: Sales and Marketing Executive Location: London (Morden), UK About Us: We are a dynamic and fast-growing trading company based in Morden, London. We offer consulting, specialty wholesale and retail services, as well as other services pertaining to chemicals and plastic products. With a strong commitment to excellence and a global network of trusted partners, we aim to deliver outstanding service and innovative solutions to our clients. As a trusted name in the trading industry, we pride ourselves on fostering a collaborative and results-driven work environment, where employees are empowered to grow and succeed. Job Summary: We are seeking a dynamic and results-driven Sales and Marketing Executive to join our team. The ideal candidate will play a key role in driving sales growth, fostering strong client relationships, and executing impactful marketing strategies. This position offers an exciting opportunity to contribute to a growing company and develop professionally in a vibrant and fast-paced environment. Key Responsibilities: Sales: Identify and develop new business opportunities through proactive outreach, networking, and market research. Build and maintain strong relationships with existing and prospective clients. Prepare and deliver compelling sales presentations tailored to client needs. Negotiate contracts and close sales to achieve and exceed targets. Monitor market trends and competitor activities to identify growth opportunities. Marketing: Develop and implement innovative marketing campaigns to promote the company’s products and services. Manage and optimize digital marketing channels, including social media, email campaigns, and the company website. Create engaging marketing content, such as brochures, newsletters, and advertisements. Analyse campaign performance metrics and provide actionable insights for improvement. Represent the company at trade shows, exhibitions, and industry events. Qualifications and Skills: Proven experience in sales and marketing, preferably within the trading or import/export industry. Strong interpersonal and communication skills, both written and verbal. Proficiency in digital marketing tools and platforms, such as Google Ads, social media, and email marketing software. Ability to work independently and as part of a team, with excellent organizational and time-management skills. A results-oriented mindset with a strong drive to meet and exceed sales targets. Bachelor's degree in Marketing, Business Administration, or a related field is preferred. An advantage would be to be fluent in Turkish and other European languages. What We Offer: Competitive salary (£40,000 start) and performance-based incentives; including commissions. Opportunities for career development and growth within the company. A supportive and collaborative work environment. Exposure to a global trading network and diverse markets. How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and why they are the ideal fit for this role. Application Deadline: 31st January 2025

Job description About Us We’re LightyearNow, a company parenting multiple global social media brands. Our new brand, @ShenduZeng focuses on Instagram, YouTube, and TikTok. We're also entering the exciting world of social media. We’re not just raising awareness in the area of finance; we’re building a movement—and we’re looking for passionate, creative, and driven individuals to join us on this journey. Overview We are seeking a motivated and creative Social Media Intern to join our dynamic team. This internship offers an excellent opportunity for individuals looking to gain hands-on experience in social media management and public relations. As a Social Media Intern, you will assist in developing and implementing social media strategies that enhance our brand, Shendu Zeng's presence and engage our audience effectively. Who We’re Looking For: Whether you’re a fresh graduate bursting with ideas or a seasoned professional ready for your next challenge, we want you. Whether you’re based in the United Kingdom or United States and obsessed with all things digital, this is your moment. We're looking for people we can shape and grow with for a long time. We won't lose wisdom! This job hires for 2 Social Media Marketing Interns. Duties - Assist in creating, curating, and managing published content (images, video, written) across various social media platforms. - Monitor social media channels for trends, feedback, and engagement opportunities. - Collaborate with the marketing team to develop innovative campaigns that align with our brand objectives. - Conduct research on industry trends and competitor activities to inform content strategies. - Help maintain a consistent voice and style across all social media platforms. - Support the team in drafting press releases and other public relations materials as needed. - Analyse social media metrics to assess the effectiveness of campaigns and suggest improvements. Skills - An understanding of platforms such as Instagram, YouTube, and TikTok. - Excellent written and verbal communication skills with a keen eye for detail. - Ability to work collaboratively in a fast-paced environment while managing multiple tasks. - Creative mindset with a passion for storytelling through digital content. - Basic knowledge of graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus but not essential. This internship is designed for those eager to learn and grow within the field of social media and public relations while contributing positively to our team’s goals. There is a possibility to become permanent. Job Types: Full-time, Permanent, Graduate Pay: £25,880.00-£28,401.00 per year Additional pay: Performance bonus Quarterly bonus up to 30% of your salary Benefits: Bereavement leave Company pension Flexitime Gym membership Life insurance Paid volunteer time Sick pay Work from home Schedule: Monday to Friday Overtime available at attractive rates Education: GCSE or equivalent (preferred) Work Location: Remote LightyearNow is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.