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About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site’ policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site’ policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process. You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

Everyone’s Turning Point is unique. It’s the moment when they realise they’ve made a small, but important, step forward. Very often, that small step is the start of something bigger, but only when the right support, advice and services are in place. That’s where you come in. You’ll make a real difference to their lives as you develop the personal, flexible and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll support them to take control, improve their quality of life and face the future with confidence. We are looking for a dedicated, passionate and skilled Recovery Support Worker to join our new team at Sunningdale House. The service provides high support housing to service users with enduring mental health backgrounds. The service consists of 6 rooms with en-suite facilities and offers a full recovery and rehabilitation package to our service users. We aim to support and assess on-going needs of our service users to build on their existing skills while learning new ones. All service users are allocated to a named Support Worker. Service users are required to fully participate in the process of planning their care, which includes attending support/key work sessions with staff; this time is for clients to discuss any issues or areas of concern they may have, or perhaps go out for a coffee/trip to local activities, or be supported with a practical task in their flat such as cleaning or laundry. You will provide recovery focused support to service users in accordance with their support plans. You will have well-honed skills in positive communication, engagement, and will be able to demonstrate unconditional positive regard for service users. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. You will work alongside members of the service user’s circle of support, to enable individuals to be happy, healthy, and successful in achieving their life goals. Your typical duties will include: • providing support and guidance to service users, • supporting Guests with their medication, • daily record keeping and incident report writing, • running group activities, • help with inducting new staff members Previous experience in the mental health sector is desirable but not essential. What is important is that you have a genuine desire to support individuals in their recovery and have a can-do attitude. We need compassionate, proactive and professional individuals who are highly motivated, hardworking and keen to support service users with mental health and complex care needs. You also need to have the ability to support people who are experiencing a crisis. You will have the maturity to work within a positive framework supporting clients. You will have the ability to deliver services and interventions in a person centred, non-judgmental manner, and recovery-based way. Being a good communicator is essential, to be able to get on with people of all ages and from all backgrounds, and you will also be liaising with other professionals. We value the personal skills and interests you can bring to the role and to the lives of the service users we support, such as: sports, arts and crafts, music and cooking to name but a few. As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career – we want to support you in every way we can with our total reward package. You will get 31 days’ paid holiday a year, increasing with each year of service up to 33 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point

The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success. Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department – e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlin’s Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP’s, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person – turning audits and observations into action. Role Details: Supervisor Plus – Buffets Key Focus Areas Outside of Accommodation As part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyone’s responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlin’s brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus – Bars & Shops Key Focus Areas Outside of Accommodation In addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • RPRPRT: Reinforcing the "Right Product, Right Place, Right Time" philosophy to ensure guests always have access to what they want, when they want it., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest‑led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlin’s brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus – Restaurants & QSRs Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family‑friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on‑shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add‑ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add‑on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what “great” looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest‑focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Ensure safeguarding procedures are followed when working with children and families. Facilities & Equipment • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Work closely with maintenance teams to report and resolve facility issues., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend – responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Right People, Right Place, Right Time in all key areas, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment Experience in working in a sports, leisure or activity environment. At Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you. There has never been a more exciting time to join Butlin’s!

\n \n \n Location: Greenways, Bognor Regis Hours: 27 hours per week Salary: £12.60 per hour - £13.45 per hour from April \n For this role, we are currently considering candidates who live within approximately 15 miles of the Service. This ensures commutes are manageable and support your wellbeing and work-life balance. If you live outside this area but would still find the commute manageable, please get in touch – we are happy to review individual circumstances. \n About the role \n We are looking for a reliable and enthusiastic Kitchen Assistant to join our catering team at MHA. This is a valued role, supporting the Cook to deliver nutritious, well-presented meals that meet residents’ dietary needs while helping to maintain a clean, safe and welcoming kitchen environment. \n As a Kitchen Assistant, you will play an important part in supporting residents’ health and wellbeing, working in line with food safety standards and MHA’s values of care, respect and dignity. \n What you will do \n \n • Support the Cook with food preparation, serving meals, washing up and storing crockery and utensils safely.\n, • Keep all areas of the kitchen clean and tidy in line with cleaning schedules and the Food Safety Manual.\n, • Dispose of waste food safely and hygienically.\n, • Ensure adequate supplies of cleaning and washing-up materials are available.\n, • Assist with laundry tasks for kitchen linen.\n, • Follow COSHH, food hygiene, health & safety and infection prevention requirements at all times.\n, • Respect residents’ privacy, dignity and choice.\n, • A basic food hygiene certificate (essential).\n, • Previous experience of basic food preparation (desirable).\n, • Good communication and listening skills.\n, • The ability to follow instructions and prioritise tasks effectively.\n, • A positive, flexible approach to work.\n, • Sensitivity to the needs of older people and a commitment to quality service.\n, • Willingness to undertake training and development.\n, • 28 days holiday (including bank holidays) and an option to buy annual leave (pro-rota for part time)\n, • A strong pension scheme and life assurance\n, • Free DBS checks and uniforms\n, • Confidential counselling, chaplaincy support and access to our hardship fund\n, • Flexible options to buy or sell annual leave, plus family-friendly policies\n, • Discounts through the Blue Light Card, Health Service Discounts and the Vivup app\n, • A full induction, ongoing training and development opportunities\n

Job Category: HousingRegion / Division: UK RegionLocation: Portsmouth (work from any site as required)Working Hours: 37 Your new role: We’re looking for a proactive Neighbourhood Operations Manager to lead frontline services and ensure excellent day‑to‑day delivery across our communities. This is an on‑site role, working closely with teams to maintain high standards and provide visible, hands‑on leadership. To ensure consistent service coverage, you’ll work as part of a local management team operating across our core hours (7:30am–5:00pm Mon–Thu, 7:30am–4:00pm Fri) using a simple shift‑style system. Early and standard shifts are shared among managers and supervisors, ensuring strong leadership presence throughout the working day. Neighbourhood Operations Managers are expected to work from the office as standard, with remote working only allowed in exceptional circumstances agreed in advance. You must be able to work at any site as required. The Neighbourhood Operations Manager is responsible for managing all aspects of Neighbourhood Services for Housing, Neighbourhood and Building Services sites, and additional PCC sites managed under 'service level agreements'. Neighbourhood Services comprises of all cleaning and grounds maintenance tasks, estate-based functions, and investigations such as fly tips and routine checks. The management of this significant logistical operation makes this a challenging role, influenced by the large number of personnel and sites responsible for, fleet management, equipment to be used by the service as well as servicing and repairs of that equipment, and staff related matters - to meet the shared purpose of: 'Helping to keep the city (local area) safe, clean, and tidy, and provide advice / support when necessary'. For all details of what this role will involve please see the full job profile attached at the bottom of this page! Who is the person? You need to: • Be an excellent communicator, who has the ability to listen and talk to a range of people from cleaning operatives to Councillors., • Have had some experience in a management role, with experience of managing people, sickness absence, knowledge of HR Policies an advantage., • Have an understanding of systems thinking methodology and experience of using the method and experience of using this to develop a service or staff., • Have good IT skills and experience of using databases and spreadsheets, particularly to manipulate/analyse data., • Be able to plan, organise and prioritise work, as you will be juggling many tasks at once., • Be confident and comfortable to make decisions on your own without referring to line management., • A working knowledge or understanding of Health and Safety and Waste Management legislation would be an advantage, • Be willing to travel around your allotted area and to attend out of hours meetings., • Have some experience of managing budgets as you will be responsible and accountable for your team's budget., • Have full UK driving licence to travel across housing areas. Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information If you have any questions or would like to discuss the role informally please contact Philip Bentley (Head of Neighbourhood Services) on . Assessments: 7th April 2026 Interviews: 9th April 2026 Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: Social Care AdultsRegion / Division: UK RegionLocation: ShearwaterWorking Hours: 15 Ancillary Staff - Shearwater Salary: Band 2, £24,413 - £24.796 p.a. (£9.897 - £10,052 for 15 hours) 15 hours per week Rota: all shifts: 07:30 – 12:30 week one: Mon/Tues/Sat/Sun, week two Thurs/Fri Your New Role Within this role you will provide a mix of domestic, kitchen, laundry and general tasks. These will include supporting domestic cleaning task in all areas of the home including lounges, dining rooms, occupational rooms, stores, bedrooms with ensuite facilities, bathrooms etc. Supporting residents with breakfast service, training will be provided. You will support the cook with meal preparations ensuring presented to high standards and maintain a clean kitchen environment including floors, surfaces, and store cupboards areas. In addition, you will clean/tidy all refrigerators/freezers, including checking temperatures and carry out any general kitchen task as required. With regard to laundry you will complete the laundry process including handling soiled laundry items according to infection control policy. You may be required to attend to light repairs of damaged items where needed. As well as laundry you will be required to wash and iron curtains etc to maintain a hygienic environment and deliver laundry to residents' rooms Who is the person summary: You will preferably h ave previously undertaken ancillary work in a residential setting or worked in a cleaning/kitchen or laundry service, although full training will be provided. You will be a flexible individual able to undertake a wide range of cleaning and general duties whilst working to a schedule and completing all allocated tasks within the specified time. You will be willing to undertake all mandatory and non-mandatory training required for the role including Level 2 food hygiene awareness, safeguarding awareness etc as well as for any machinery applicable to your role. With a demonstrable empathy for elderly people, you will be able to communicate effectively in a gentle and understanding manner and with professionalism within the team and with any visitors. You will need a basic IT knowledge to access information and complete E-learning, although support will be provided. For full details, please review 'who is the person' on the job profile below attached. About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration, inclusivity and being people-focussed. These values set out how we can contribute to the success of the council and our own success as individuals. ___. Additional Information Please ensure that you read the job profile for full details on the post. We are not able to offer sponsorship for this position. Our recruitment process Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Portsmouth City Council is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment. Every post is subject to PCC and Portsmouth Safeguarding Adults Board safer recruitment procedures. Disclosure and Barring Service (DBS) at Standard/Enhanced level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS ___ before submitting any information. You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles. Should you require any support in completing the application form please contact or call the recruitment team on .

Job Category: HousingRegion / Division: UK RegionLocation: PO1 - PO9 areaWorking Hours: 37 About Portsmouth City Council Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. We are committed to our values of respect, integrity, collaboration , inclusivity and being people-focussed . These values set out how we can contribute to the success of the council and our own success as individuals. ___. Job introduction This is a fantastic opportunity to join Portsmouth Homes as a Tenancy Support Adviser! This is a full-time, permanent role based across the PO1 - PO9 area. Your new role The Social Housing Sector has seen considerable change in the last 2 years with the addition of new and revised regulations including a new set of consumer standards. Portsmouth Homes is undertaking a programme of change to respond to the new environment and changes in expectations from our tenants and leaseholders . You will a responsive and needs-led frontline advice and support service to Portsmouth Homes tenants and their households, who have complex needs requiring additional and on-going support , in order for them to be able to maintain their tenancies satisfactorily and to complement the support offered by the generic Housing Officers. A Tenancy Support Adviser (TSA) provides specialist housing support and advice to Portsmouth Homes tenants and their households to prevent and reduce the risk of homelessness due to unsafe housing conditions that could be a breach of tenancy conditions. Utilising good negotiation and persuasive skills to ensure support plans are met and tenants and their households are supported appropriately. Please see the full job profile attached at the bottom of this page for all details of the role and the duties involved! Who is the person? • You should have experience of working within a Social Housing setting or similar, with a focus on supporting tenants with complex needs effectively, in order for them to maintain their tenancies ., • You should be able to support the housing officers to provide a frontline response to crisis situations, as well as chronic circumstances by identifying relevant support needs and social issues which necessitate joint-working to enable tenants to maintain tenancies ., • You should be experienced in attending multi-agency meetings to coordinate and encourage input and relevant support from external partners and agencies and to help formulate realistic support plans ., • You must have an comprehensive understanding of the types of risks which may impact upon a persons tenancy and be able to identify these risks and support needs to be able to support the tenant in maintaining their tenancy, utilising collaboration with the tenant/household, external partners and agencies, as appropriate., • Be able to identifying priority of cases by full investigation of current and previous experiences and behaviours, to identify the right support necessary ., • You should be able to demonstrate knowledge of Portsmouth Homes policies and procedures, local and national policies and legislation regarding tenancy support and sustainment., • You should be confident making appropriate decisions without recourse to supervision about the storing, management and disclosure of personal and sensitive personal information, in accordance with data protection legislation ., • You should hold an awareness of departmental budget constraints and the need to minimise expenditure and ensure that appropriate support is proportionate and timebound ., • You must have good negotiation and persuasive skills to ensure support plans are met and tenants and their households are supported appropriately . This will be difficult particularly when there is pressure on services and a lack of funding or high eligibility criteria., • You must be comfortable lone working, and visiting tenants in their own homes, to provide appropriate advice and support . This may involve practical help and support cleaning, decluttering and sorting personal possessions, belongings and furniture ., • You must be able to create accurate and relevant notes of conversations and reasons for actions or non-actions that need to be understandable to others and relied on for Court Action Full information about our recruitment process can be found on our support for applicants' page: ___ You must demonstrate why you are suitable against each of the points described in the 'Who is the Person' points on the Job Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. If you apply without a detailed personal statement, it is unlikely that you will be successful. Please do not apply if you have applied for this role within the last 6 months. We are a disability confident employer and Armed Forces Covenant gold standard. More information can be found at ___ Should you require any support in completing the application form please contact or call the recruitment team on . If you would like to discuss this further or have any questions, please contact: Danny Ardrey - Head of Sheltered Housing and Support Services - or Holly Lovejoy - Tenancy Support Manager - ___ You will need to demonstrate that you have the Right to Work in the UK. No post will be offered without it. Read more about working at Portsmouth City Council and our benefits on our career's portal homepage: ___ Portsmouth City Council is committed to safeguarding and promoting the welfare of adults at risk and expects all staff and volunteers to share this commitment . Every post is subject to PCC and Portsmouth Safeguarding Adults Board safer recruitment procedures. Disclosure and Barring Service (DBS) at Basic level will be required prior to any offer of employment and this post is exempt from the Rehabilitation of Offenders Act 1974. Please read the relevant DBS ___ before submitting any information. You will need to explain any gaps in your career history within the last 5 years - this is essential for all safeguarding roles.

Role: Cleaning Supervisor Hours : Full time, 35 hours per week, including weekends. Location: American Express Elite Football Performance Centre, Lancing Contract Type: Permanent Deadline Day: 2nd April 2026 About Brighton & Hove Albion FC We compete at the highest levels of football on a global stage while embracing our Sussex community spirit. At the heart of everything we do is our commitment to high performance, professional excellence, and making a positive impact. Come and lead our cleaning team at our first-class training ground Are you looking to join one of the Souths leading Premier League football clubs? If so, then this could be the role for you. As a Cleaning Supervisor, you will be responsible leading a team in delivering exceptional standards throughout our elite training ground. You will support the team in cleaning all public and staff areas, regular deep cleans and assisting with the set-up of events as required. You will ensure that the work carried out is compliant with Health and Safety legislation and COSHH. Your core hours will be worked according to the facilities rota (this will include weekends and Bank Holidays). About you To succeed in this role, you should have prior experience supervising teams within large facilities or sports venues. Strong customer service skills and exceptional communication are key. It is essential that you have a proven track record of delivering high standards of work within specific deadlines. You will work hard, but the great thing about football is that you will see the results. Our values are essential to our success Our values serve as guiding principles for how we connect with one another, our fans, partners and sponsors. As a club, we embody these values in everything we do: ? Treat People Well ⚪ Exceed Expectations ? Aim High. Never Give Up ⚪ Act with Integrity ? Make it Special ⚪ Be Fan Focused How we say thank you In appreciation for your hard work and dedication, we are pleased to offer you a range of additional benefits, including but not limited to: ? Complimentary breakfast and lunch at both sites ?️ 23 days holiday rising with length of service (pro rata for part time staff) ⚡ Rewards platform, which includes access to 900+ retailers, a wellbeing centre and more! ? Enhanced family policies ?️‍♀️ Access to a gym and padel court at our training ground ? Priority access to match tickets and access to free WSL tickets for 2025/26 season ? In-house training programme and CPD opportunities ? Exclusive discounts and benefits from our partners and local businesses Our commitment to EDI We take pride in being an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values foster a strong ethical culture, enabling us to meet the needs of our diverse audience, both on and off the pitch. We welcome applications from individuals of all backgrounds, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage or civil partnership. If you require any reasonable adjustments to support your application, please contact Safeguarding is part of everything we do We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment. This position is UK-based and requires proof of the right to live and work in the UK. All job offers are conditional upon background checks, including a full 3-year reference history, DBS checks, and verification of your eligibility to work. Please note, we do not sponsor applicants without the right to work in the UK.

Apple Cleaning Services Ltd is an established, profitable commercial and domestic carpet, upholstery and curtain cleaning company with a strong reputation for reliability, quality, and friendly service.

Description The Supervisor Plus role is new to Butlin's and presents an amazing opportunity. This individual will be the main point of contact for team during their working day and the individual ensuring that standards are checked and compliance is high across the department. They are the hands on operational driver of success.Reporting to the Manager, the Supervisor Plus will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.The Supervisor Plus will cover accommodation primarily on our intake days on Monday and Friday and will work flexibly across departments where needed for the remainder of the week, focusing attentions where we need to ensure standards are high and our that our guests receive an amazing experience. The Monday and Friday requirement in accommodation is the minimum, but the Supervisor Plus may support outside of these days based on operational requirements. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. All Supervisor Plus Accountabilities • Be the operational hands on person, ensuring that team are working effectively on all key tasks and objectives. This will vary based on the department you are based., • Ensuring team are being coached to deliver key targets linked to the department e.g. retail upselling, • Responsibility for CAFF audits in accommodation, • Responsibility for other departmental audits based on the area based e.g. sales targets/ perfect serve etc., • Driving add on sales and promotions where appropriate, • Ensuring all stock/ proposition is available for guests., • Monitoring consistent delivery of a quality guest experience in line with brand/venue guidelines., • Ensuring any guest feedback is captured., • Monitors NPS and takes action where possible on guest feedback., • Coach and develop the team to ensure departmental plans are met., • Be a champion of the Butlins Values and Leadership Behaviours., • Ensure we always have a focus on RPRPRT in the way we rota team., • Be the champion for communication in your area, ensuring that key communication is always delivered from Managers to teams and that plans are executed effectively., • Build and maintain strong relationships across the resort, other resorts, and Butlins central support teams., • Responsibility, where required, for people support of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process., • Be the front facing, operational delivery responsible person turning audits and observations into action. Role Details: Supervisor Plus Buffets Key Focus Areas Outside of AccommodationAs part of the wider resort leadership team, the Supervisor Plus will also support operational excellence within our Buffets venues. The following areas outline the core expectations and focus points: 1. Food Safety Champion, • Lead by example in maintaining the highest standards of food safety and hygiene., • Ensure all team members follow correct procedures, including temperature checks, allergen management, safe food handling, and cleaning routines., • Support regular compliance audits and immediately address any issues or risks., • Promote a culture where food safety is everyones responsibility. 2. Creating a Warm, Welcoming Dining Experience, • Ensure guests are greeted with a friendly, attentive, and personalised welcome that reflects the Butlins brand., • Maintain an environment where families feel comfortable, relaxed, and well looked after., • Step in to support guest queries and resolve issues promptly with empathy and professionalism., • Role-model exceptional service standards to the team at all times. 3. Bay Replenishment & Food Quality, • Oversee the smooth, timely replenishment of all food bays to maintain steady availability of hot and cold items., • Work closely with kitchen teams to ensure portions, presentation, and temperatures meet quality expectations., • Anticipate busy periods and adjust staffing or replenishment flow to avoid delays or shortages., • Ensure the buffet always looks abundant, clean, and appealing to guests. 4. Coaching & Developing the Team, • Provide on-shift coaching to help team members build confidence and capability., • Offer feedback that is constructive, timely, and focused on both performance and behaviour., • Support training of new starters, ensuring they understand buffet standards, guest interaction expectations, and food safety practices., • Build a positive team culture where everyone feels valued, supported, and encouraged to grow. Supervisor Plus Bars & Shops Key Focus Areas Outside of AccommodationIn addition to their responsibilities within the Accommodation team, the Supervisor Plus will also support the smooth operation and commercial performance of our Bars & Shops venues. The following areas outline the core responsibilities and focus points for this part of the role: 1. Coaching & Developing the Team, • Support team members in delivering exceptional guest experience across all Bars & Shops locations., • Provide powerful coaching conversations on-shift focused on service confidence, great guest interactions, and consistent delivery of brand standards., • Develop team capability in sales behaviours, including upselling, cross-selling, and product knowledge., • Create a motivating, supportive environment where team members feel confident to engage guests and drive results. 2. Driving Sales & Spend Per Head, • Actively drive revenue by supporting the team to maximise Spend Per Head through:, • B-Serve: Encouraging efficient ordering and guest confidence using the platform., • Team behaviours: Coaching strong suggestive selling and product recommendations., • Celebrate sales successes and share best practice to help the team continually improve. 3. Reducing Queues & Dynamic Deployment, • Monitor guest flow and proactively move team members to where they are needed most., • Reduce queues by adjusting roles on the spot, or repositioning team during peak times., • Ensure guests experience minimal waiting and consistent, high-quality service., • Support an agile, guest-led way of working where the team responds quickly to changing demands. 4. Good Stock Practices, • Maintain strong stock control across Bars & Shops venues, ensuring availability without overstocking., • Support accurate stock rotation, waste reduction, and compliance with stock handling procedures., • Work with venue leadership to monitor variances and reinforce good habits with the team. 5. Operating in Line with Brand Standards, • Ensure venues are opened, operated, and closed following Butlins brand standards and operational procedures., • Maintain a safe, clean, well-presented environment at all times., • Support the team in delivering consistent product quality, accurate transactions, and great guest interactions., • Carry out on-shift checks to ensure compliance, guest satisfaction, and operational readiness. Supervisor Plus Restaurants & QSRs Key Focus Areas Outside of AccommodationIn addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Restaurants and Quick Service Restaurants (QSRs). The following areas outline the key expectations for this part of the role: 1. Championing Food Safety, • Lead by example in consistently applying food safety and hygiene standards., • Ensure all team members follow correct procedures, including allergen management, temperature checks, and appropriate cleaning cycles., • Support compliance checks throughout service, swiftly acting on any issues., • Foster a culture where food safety is understood, valued, and upheld by every team member. 2. Delivering a Warm, Welcoming Dining Experience, • Ensure every guest receives a friendly, engaging welcome that sets the tone for their meal., • Create a relaxed, family-friendly environment where guests feel supported and well looked after., • Step in to resolve concerns quickly and confidently, maintaining a problems solving mindset., • Demonstrate exceptional service behaviours for the team to model. 3. Coaching & Developing the Team, • Provide on-shift coaching to support effective floor management, guest interaction, and service flow., • Develop team capability in confidently engaging with guests, anticipating needs, and delivering smooth, attentive service., • Support new team members with structured introductions to service standards and guest service expectations., • Encourage a culture of continuous improvement, confidence, and positivity. 4. Driving Upselling of Starters & Desserts, • Coach the team to proactively recommend starters, desserts, and add-ons as part of natural guest conversations., • Reinforce product knowledge so the team can confidently guide guests through the menu., • Share daily focus items or specials to help the team drive increased sales., • Celebrate individual and team successes to build motivation and momentum. 5. Increasing Wet Sales, • Drive wet sales by ensuring drinks orders are taken quickly when seating guests., • Coach the team on opening conversations with drinks suggestions to boost early revenue., • Monitor service flow and step in to support during peaks to maintain swift beverage service. 6. Effective Checkbacks, • Ensure the team carries out timely, meaningful checkbacks to confirm guest satisfaction., • Empower team members to solve issues early, ensuring guests feel well taken care of., • Use checkbacks as opportunities to reinforce upselling and add-on sales where appropriate (e.g., additional drinks, sides, desserts) 7. Celebrating Success, • Recognise great performance on shift to build a positive, motivated team culture., • Share wins across shifts to highlight what great looks like and encourage consistency. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Splash pool. The following areas outline the key expectations for this part of the role: Pool Operations • Supervise the day-to-day operation of the swimming pool and associated leisure facilities., • Ensure the pool area operates in line with health, safety and safeguarding procedures., • Conduct regular poolside supervision and ensure lifeguarding coverage at all times., • Supervise and support lifeguards and pool team members during shifts., • Provide guidance, coaching and on-the-job training., • Allocate daily duties and ensure adequate staffing levels., • Ensure compliance with relevant safety legislation and industry standards (e.g., pool safety operating procedures)., • Carry out routine safety checks of the pool, plant room and surrounding areas., • Respond to emergencies and incidents in line with emergency action plans., • Deliver a friendly and welcoming environment for guests., • Support guests with queries and ensure safe use of facilities., • Deal professionally with guest feedback or concerns., • Maintain high standards of cleanliness and presentation throughout the pool area., • Ensure equipment is safe, maintained and stored correctly. Key Focus Areas Outside of Accommodation In addition to their Accommodation responsibilities, the Supervisor Plus will support the smooth and guest-focused operation of our Sports and Activities Proposition. The following areas outline the key expectations for this part of the role: Activity Programme Delivery • Support the planning and delivery of a varied sports and activities programme suitable for guests of all ages., • Lead and supervise activity sessions such as sports tournaments, family games, fitness classes, and outdoor activities., • Ensure all sessions are delivered safely, professionally, and in line with resort standards., • Supervise sports and activities team members during shifts., • Allocate daily tasks and activity sessions., • Provide coaching, guidance, and on-the-job training to team members., • Deliver exceptional guest service and engage with guests to enhance their holiday experience., • Actively promote sports and activities sessions across the resort., • Respond to guest queries, feedback, and complaints in a professional manner., • Ensure all activities are delivered in accordance with health and safety procedures and risk assessments., • Carry out equipment safety checks and ensure facilities are maintained to a high standard., • Manage incidents and accidents in line with resort procedures., • Maintain sports equipment and activity areas to a high standard., • Ensure equipment is stored safely and available for sessions., • Audits completed in accommodation & other departments, • Team training compliance across departments, • Health, Safety & Compliance Audits, • Guest NPS & Feedback, • Improved ENPS, • Retail Spend responsible for making sure there is good stock processes/ upselling taking place/ coaching people trying to deliver, • Excellent leadership skills with the ability to coach and support team in delivering key objectives., • Strong attention to detail to be able to support with all audit/ observation-based activity., • Strong experience of being guest/ customer facing and dealing with a range of queries and sometimes complaints directly, • Experience of generating new opportunities through sales and promotions or new initiatives to support with key objectives., • Experience in working with multi skilled team to support other areas of the business based on guest demand., • Demonstratable experience of leading teams to success, this includes proficiency in:, • Managing performance., • Coaching team., • Delivering team training., • Setting standards and role modelling this behaviour., • Excellent ability to communicate effectively at all levels., • NPQL or Equivalent Qualification, • Previous experience in a swimming pool environment JBRP1_UKTJ

Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective.The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our solve on site policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our solve on site policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDPs, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standardsand hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin'sAt Butlins, were all about fun, excitement, and adventure by the bucketload! For over 80 years weve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things theyll say about working at Butlins is our culture! Were all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you arent afraid to Get Stuck In and where the team genuinely Cares For Each Other this could be the perfect fit for you. There has never been a more exciting time to join Butlins! JBRP1_UKTJ

Mobile Lead Engineer Maidenhead & Sittingbourne, Kent FM Service Provider £50,000 per annum CBW is recruiting a Mobile Lead Engineer to support a clients facilities across multiple sites, primarily in Maidenhead (3 days per week) with a secondary site in Sittingbourne, Kent (2 days per week). A company vehicle will be provided for travel between sites.This is a hands-on, senior engineering role where you will act as the key technical resource for the client, providing full operational and maintenance support for mechanical, electrical, and building systems, while ensuring compliance, reliability, and occupant comfort. Due to the location of the two sites, the ideal candidate will live inbetween the sites. Key Duties & Responsibilities • Support the clients facilities teams, acting as the lead engineer across multiple sites, • Conduct daily checks and preventative maintenance (PPM) on all site assets, • Respond to reactive tasks and emergencies efficiently, • Manage and oversee contractors, including permits, RAMS, and HSE compliance, • Produce clear, compelling reports and maintain site logbooks, • Carry out minor electrical works including lighting installations, fault-finding, lamp replacements, emergency lighting, and fire alarm testing, • Air conditioning maintenance: AHUs / FCUs (filter changes, cleaning, basic checks), • Monitor and adjust BMS as required (e.g., hot/cold calls), • Carry out minor plumbing and building fabric repairs when needed, • Ensure all statutory compliance requirements are met, • Participate in client meetings as requiredWorking Hours Monday to Friday, 08:00am 17:00pm Skills & Qualifications • Electrical (NVQ / City & Guilds Level 2/3 or equivalent), • Test & Inspection qualification, • 18th Edition Electrical Certificate, • Multi-skilled with strong commercial building maintenance experience (electrical, mechanical, HVAC, and basic plumbing/fabric repairs), • Knowledge of heating, air conditioning, and building fabric systems, • Sound understanding of Health & Safety obligations related to maintenance activities, • Strong communication, organisational skills, and client-facing professionalism, • Ability to work independently or as part of a team, • Positive, proactive can-do attitude, • Full driving license JBRP1_UKTJ

START ASAP R&V Ltd is looking for individuals who have an upbeat personality who are ready to work as care assistants/nurses for our client. We are looking for passionate and dedicated professionals to join our team. It is essential that candidates are patient, understanding and respectful towards the residents individual abilities and own a car. Your CARE ASSISTANT role will include: Assisting residents with personal care and dressing Assisting residents with incontinence needs Assisting residents with repositioning - must be able to use required equipment - hoist, stand aid, slide sheet etc. Assisting with food and fluids Helping with laundry, cleaning, preparing meals Record all relevant documents accurately - must have good verbal and written skills Requirements: DBS National insurance number Right to work in UK Previous experience is essential Health and social care relevant trainings Must be able to drive and have access to their own car to commute to and from the service Manual Handling Practical training Your NURSE role will include: Valid NMC registration Experience in a care home or similar setting Adept in using clinical equipment and administering medication Ability to document and communicate effectively Excellent interpersonal and communication skills to interact with residents and their families Ability to work in and lead a team Willingness to learn and adapt to changing resident needs Requirements: DBS PIN Number National insurance number Right to work in UK Previous experience is essential Health and social care relevant trainings Manual Handling Practical training 3 years' experience TPBN1_UKTJ

Senior Night Care Assistant vacancies available only! Are you an experienced care assistant looking for the next step in your career? We are actively recruiting exceptional, caring individuals who want to join our team at Bradshaw Lodge, Shripney, Bognor Regis. Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work. As a Senior Care Assistant, you will have a high level of responsibility which will include managing and administering medication, reviewing and updating resident care plans, as well as mentoring less experienced staff, whilst leading by example as an integral part of the Care Team. This is a busy role where the highest level of care must be delivered to ensure our resident's needs are met. Key Responsibilities: -To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full (as defined in the training manual). -To understand and comply with statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. Understand and have an awareness of Infection Control -To liaise with other care professionals relating to the care needs of the residents. -To always be alert to residents physical and mental well being, immediately reporting any changes in a resident's condition to a senior person on duty, and to accurately maintain and update residents' records as required. -To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care. -Responsible for making and changing beds, tidying resident's rooms (with the resident's permission) undertaking light cleaning duties as needed and generally assisting in ensuring that the home is kept clean, pleasant and welcoming at all times. -Helping to serve meals and drinks at meal times and other times when required, taking care to present meals and refreshments in an appealing way, with polite and courteous service. To be understanding with residents who need assistance with eating and drinking and provide the appropriate level of support and help. You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options: Full Time Days: 08:00-20:00 totalling to an average of 42 hours per week. Full Time Nights: 20:00-08:00 totalling to an average of 42 hours per week. Bank Contracts Available. Hourly Rate of Pay: £14.85 (Days) / £15.25 (Nights) We will offer FULL Induction Training Programme PAID Breaks FULLY FUNDED Blue Light Card FULLY FUNDED Enhanced DBS Check Refer a Friend BONUS Scheme Uniform Tunic PROVIDED PAY Day Breakfast FREE Meal on Shift Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you! Fill out the form below to apply. TPBN1_UKTJ

Are you an experienced care assistant looking for the next step in your career? We are actively recruiting exceptional, caring individuals who want to join our team at Bradshaw Lodge, Shripney, Bognor Regis. Crystal Care Collection are focused on making our homes not just luxury places for our residents to live, but also wonderful places for our team members to work. As a Senior Care Assistant, you will have a high level of responsibility which will include managing and administering medication, reviewing and updating resident care plans, as well as mentoring less experienced staff, whilst leading by example as an integral part of the Care Team. This is a busy role where the highest level of care must be delivered to ensure our resident's needs are met. Key Responsibilities: -To provide the highest level of personal care and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm and supportive. To act as a key worker for a named group of residents, ensuring that these responsibilities are carried out in full (as defined in the training manual). -To understand and comply with statutory and legal requirements which are relevant such as Health & Safety, COSHH, all aspects of the Health & Social Care Act, to maintain a safe environment throughout the home. Understand and have an awareness of Infection Control -To liaise with other care professionals relating to the care needs of the residents. -To always be alert to residents physical and mental well being, immediately reporting any changes in a resident's condition to a senior person on duty, and to accurately maintain and update residents' records as required. -To respect and maintain confidentiality of resident's personal information at all times, this includes resident's behaviour and actions and any incidents that may occur in the course of day-to-day care. -Responsible for making and changing beds, tidying resident's rooms (with the resident's permission) undertaking light cleaning duties as needed and generally assisting in ensuring that the home is kept clean, pleasant and welcoming at all times. -Helping to serve meals and drinks at meal times and other times when required, taking care to present meals and refreshments in an appealing way, with polite and courteous service. To be understanding with residents who need assistance with eating and drinking and provide the appropriate level of support and help. You will be expected to work on a permanent rolling rota of three consecutive shifts on, followed by three consecutive shifts off with the following shift options: Full Time Days: 08:00-20:00 totalling to an average of 42 hours per week. Hourly Rate of Pay: £14.85 (Days) We will offer FULL Induction Training Programme PAID Breaks FULLY FUNDED Blue Light Card FULLY FUNDED Enhanced DBS Check Refer a Friend BONUS Scheme Uniform Tunic PROVIDED PAY Day Breakfast FREE Meal on Shift Are you a friendly, hard-working individual, with excellent communication skills that enjoys working in a fast-paced environment? Then we'd love to hear from you! Fill out the form below to apply. TPBN1_UKTJ

Are you ready for a new challenge, and want to be rewarded for your efforts? Are you a care assistant with a natural person-centred approach with a desire to enable those who you support to achieve greater independence whilst obtaining career progression? We are currently working on behalf of a specialist care organisation who are looking for a permanent Care Assistant to make a difference in their service in Chichester, West Sussex who can commit to a flexible rota. The service prides itself on providing the highest level of care to the elderly and individuals with Alzheimer’s, dementia, and other elderly related illnesses, so experience within this client group would be desirable. In return, you will be rewarded with a competitive salary, training, and an attractive benefits package. We are looking for a Care Assistant who has: * A friendly, caring approach * A genuine desire to help others * The ability to relate to people with a variety of backgrounds * A professional, reliable, and flexible attitude * The ability to work on your own or in a team * Patience and a sense of humour! If this sounds like you, then in return you will be rewarded with: * Free training * Regular support and supervisions * Support for Health and Social Care Qualifications such as NVQ / QCF * Contribution towards company pension scheme Activities of support vary from daily living skills i.e., cooking, cleaning, personal care, travel escorts, teaching of independent life skills to assistance with accessing community-based activities

We are currently recruiting reliable and hardworking Cleaners to join our agency for ongoing assignments across Bognor Regis. You will be working in a office environment. A valid Basic DBS is essential for this role due to the nature of the sites. Key Responsibilities • General cleaning duties including vacuuming, mopping, dusting, and sanitising surfaces, • Emptying bins and disposing of waste, • Cleaning restrooms and communal areas, • Maintaining cleaning standards to meet site requirements, • Adhering to health and safety regulations at all times Location: Bognor Regis PO22 Pay Rate: £12.21 per hour Hours: (Monday to Friday) Job Type: Temporary / Ongoing Assignments Requirements ✅ Previous cleaning experience (commercial or domestic) ✅ Valid Basic DBS certificate (within the last 12 months or on the Update Service) ✅ Good attention to detail ✅ Reliable and punctual ✅ Ability to work independently and as part of a team What We Offer • Weekly pay, • Flexible working hours, • Ongoing assignments with reputable clients, • Supportive agency team If you’re an experienced cleaner with a valid Basic DBS looking for flexible agency work in Bognor Regis, we’d love to hear from you! Apply today and a member of our team will be in touch to discuss upcoming opportunities. Disclaimer: By submitting your resume to Westwood Recruitment Solutions Ltd, you acknowledge and agree to the following: Westwood Recruitment Solutions Ltd acts as an employment agency and will work to find suitable employment opportunities for you. We do not guarantee employment. You agree that all information submitted to Westwood Recruitment Solutions Ltd is accurate and truthful. You agree to hold Westwood Recruitment Solutions Ltd harmless for any liabilities arising from employment, and to treat all candidate data as confidential

Chichester College Group have an exciting opportunity for you to join us as a Hospitality Assistant at our Chichester College campus. You will join us on part time, permanent basis. In return, we will offer a competitive salary pro rata of £25,949 per annum (i.e. £18,288.38). 30 hours per week, 38 working weeks per year. The Hospitality Assistant role: As our Hospitality Assistant, you will support our students and staff in the training restaurants and kitchens in the College. Our student training restaurants are open to the public, with Café 19 which offers breakfasts, homemade soup, freshly baked cakes and pastries and more, and the fully licensed 64 Restaurant and Bar which offers a seasonal a la carte menu. As our Hospitality Assistant you will maintain the kitchen environment to a high level of cleanliness and support safe working practices. You will maintain food safety records, assist with ordering kitchen stock and keeping all areas hygienic and safe. Previous hospitality experience is essential and knowledge of food hygiene would advantageous. Our Hospitality Assistant will enjoy working in a training environment, where a supportive attitude will be required for all of the students. Key Responsibilities of our Hospitality Assistant: To support Lecturers and students in a practical hospitality environment. To ensure the cleanliness, quality standards and safety of the work area. To ensure that the teaching environment in designated areas of the Hospitality section are prepared and maintained to a high standard to meet the HSAW and hygiene requirements. To collaborate with Lecturers and Assessors and members of the technical staff in undertaking the duties specified. To supervise students in the control of food, beverages, resources, linen, cleaning materials and equipment. To assist with the purchase of new small equipment. To direct and guide students in a Realistic Working Environment, specifically in the still room and wash up areas, bar and reception. Our ideal Hospitality Assistant should have the following skills and experience: GCSE (or equivalent) in English and Maths at grade C/4 or above Previous hospitality experience Knowledge in food safety standards Time management skills, organisational skills and the ability to prioritise tasks effectively Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning. Apply now to join a fantastic team! Closing date: 13 April 2026 Interview date: 27 April 2026 You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed. Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received. If you would like to learn more about our Hospitality Assistant?????? role, then please click ‘apply’ today! All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role. We are an equal opportunities employer