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About Evolve Psychology At Evolve Psychology, we do things differently. Founded in 2014 by Dr Laura Powling, Evolve Psychology began with a bold aim to redefine what clinical and forensic psychology means in practice. Laura’s vision was simple yet powerful, to bring care, connection, empathy and clinical excellence together, with no compromise. What started as a small practice delivering expert witness and neurodevelopmental assessments has blossomed into a national independent psychology service. We earned our first NHS contract in 2021, launched satellite clinics to streamline access, and rolled out neurodevelopmental services to families across the UK. We are clinician‑founded and clinician‑led, proudly registered with HCPC and affiliated with the British Psychological Society and the Royal College of Speech & Language Therapists. We’re also award-winning, a testament to the dedication and quality of our multidisciplinary team of over 100 experts. What sets Evolve Psychology apart? • Founded and led by Dr Laura Powling, a Consultant Clinical Psychologist with 18+ years’ experience across NHS, forensic, and neurodevelopmental services, bringing deep clinical insight and hands-on leadership to everything we do., • We specialise in autism, ADHD, dyslexia and dyscalculia assessments for children, young people and adults offering a high-quality, person-centred service backed by NHS contracts and available via Right to Choose across the UK., • We prioritise clinical quality and real impact, not speed or scale at the expense of care. Our assessments are evidence-based, multidisciplinary, and designed to support the whole person, not just produce a diagnosis., • We offer more than assessment work. Our clinicians can contribute to the Evolve Skills & Research Academy, developing training, shaping neuroinclusive content, or collaborating on research, all part of our broader mission to raise awareness and improve support for neurodivergent individuals, educational institutions and workplaces., • We have a strong, values-led culture. Compassion, clarity, and integrity guide everything we do, from our team interactions to the way we support families., • We’re growing sustainably, with purpose. With clinics across the UK and Ireland, a growing digital presence, and a multidisciplinary team of 100+ experts, Evolve is expanding with care, always keeping quality at the centre. The role At Evolve Psychology Services, we equip our clinicians with cutting-edge tools and support to help them focus on what matters most: delivering exceptional care to children, young people and their families. You’ll join a passionate and supportive multidisciplinary team dedicated to making a meaningful difference in the lives of children and young people. Our service specialises in high-quality, evidence-based assessments for autism and ADHD, delivered through both NHS-funded referrals and private pathways. As a Specialist Neurodevelopmental Practitioner, you’ll contribute to comprehensive neurodevelopmental assessments, helping ensure timely, accurate diagnoses that lead to appropriate support and improved outcomes for families. You will be responsible for: • Conducting face-to-face structured observations as part of the neurodevelopmental assessment process., • Conducting remote developmental history interviews with parents and carers via Zoom, • Participating collaboratively in peer MDT diagnostic discussions, supported by senior clinicians where needed, • Delivering clear, compassionate feedback to families, • Producing accurate clinical reports, including diagnostic formulations, with the help of our smart tools, • Working efficiently to meet service Key Performance Indicatiors (KPIs), • Delivering clinical supervision (where applicable), • Able to travel to a clinic base to conduct in-person assessments, (hybrid only) Our Ways of Working: • Digital workflows and smart report-writing reduce admin time and enhance clinical impact., • A custom-built electronic health record system, developed in-house using market leading research, • Continuously enhancing internal systems, based on employee feedback to improve efficiency, • Ongoing training and onboarding to ensure confidence in all tech and systems, • In-house IT and operational support, so you're never left troubleshooting alone Qualifications and experience • Minimum of 1 years' professional registration with one of the following regulatory bodies: HCPC, NMC, GMC or Social Work England. Such as:, • HCPC – Clinical Psychologist, Counselling Psychologist, Educational Psychologist, Speech and Language Therapist, Occupational Therapist, • NMC – Mental Health Nurse, Learning Disability Nurse, General Nurse, Children’s Nurse, • GMC – Medical Practitioners, • Social Work England – Social Worker, • Minimum of 1 years’ experience conducting diagnostic assessments for autism and/or ADHD in children and young people, • Strong understanding of differential diagnosis in neurodevelopmental presentations, • In-depth knowledge of DSM-5 diagnostic criteria for autism and ADHD, • Trained and experienced in the use of diagnostic tools such as ADOS-2, ADI-R, etc, • Effective time management and caseload organisation skills, with the ability to manage competing demands and meet clinical deadlines, • Ability to work effectively within a multidisciplinary team and participate in collaborative diagnostic discussions., • Highly developed written language skills used to produce high-quality clinical reports, • Well-developed communication skills with children, young people, and their families, ensuring compassionate, clear, and professional interactions throughout the assessment process, • Must be eligible to work in the UK Why work with Evolve? Be part of a supportive, purpose-driven team dedicated to transforming neurodevelopmental care across the UK. At Evolve, we offer: • A values-led culture where clinical excellence, compassion, and staff wellbeing come first., • Continued professional development, clinical supervision, and reflective practice to support the ongoing development of your clinical skills., • Competitive salary based on experience, with annual salary reviews and pension contributions., • Generous leave entitlement, including 28 days annual leave plus bank holidays - and a day off for your birthday., • Private healthcare to support your physical and mental health., • A company laptop and on-call IT support to enable seamless remote working., • Opportunities to contribute beyond clinical work through the Evolve Skills & Research Academy, including training and research., • Company events, • Access to a collaborative, multidisciplinary team passionate about improving outcomes for neurodivergent individuals and their families.

Family Case Worker & Outreach Support Contract: Full time, permanent (part time considered) Location: Norwich Salary : £26,000-£28,000 per annum We are delighted to be supporting a specialist domestic abuse service in their search for a compassionate and skilled Family Case Worker & Outreach Support professional. This vital role supports women, children and young people affected by domestic abuse, providing both refuge-based support and community outreach. This is a full-time position, though part-time arrangements will be considered for the right candidate. The Role You will play a key part in supporting children and young people aged 5-18 and their parent within emergency accommodation, as well as delivering a women's drop in service. Key responsibilities include: Providing one to one emotional and practical support to women and children living in refuge. Offering domestic abuse advice and support at a community drop in service. Assessing needs to promote wellbeing and safety. Supporting parents to understand their children's experiences Running group sessions including ‘Stay and Play' Providing move on support to families transitioning out of refuge Maintaining accurate, confidential client records ” Working collaboratively with partner agencies and representing the organisation at external meetings Participating in the out of hours on call rota (additional payment provided) About You We're looking for someone who is compassionate, resilient and committed to empowering women and children. You will bring: A relevant Children and young people (CYP) qualification (NVQ Level 3 or willingness to train) At least two years' experience supporting vulnerable children, young people and families Strong safeguarding knowledge for both children and adults Be able to plan and run activities Excellent communication, organisational and interpersonal skills The ability to remain calm under pressure and maintain professional boundaries Confidence using administrative systems, including Office 365 A full driving licence and access to a vehicle - Essential Most of all you will be non judgemental, reliable, compassionate and committed to delivering high quality support. You will join a dedicated, supportive team making a meaningful difference to families rebuilding their lives after domestic abuse. The organisation offers regular supervision, training opportunities and a strong commitment to staff wellbeing. In line with the Equality Act 2010 (Schedule 9, Part 1), this position is restricted to female applicants only. A female worker is an occupational requirement for the effective and safe delivery of the service. To discuss this role in more detail please contact Hannah at Not For Profit People. TPBN1_UKTJ

RECONNECT peer support worker- Norfolk Location: Norfolk Salary: £24,484 per annum Vacancy Type: Permanent About The Role Do you have lived experience of physical or mental ill health, substance use, or the criminal justice system? Are you ready to use that experience to support others as they prepare to return to the community? If so, this could be the perfect opportunity for you. As part of our NHS-commissioned RECONNECT service, Forward Trust proudly recruits people with lived experience. Your insight, empathy and understanding are key to helping individuals reintegrate safely, confidently and with the right support in place. About the Role As a RECONNECT Peer Support Worker, you’ll provide personalised, inclusive support to individuals across HMP Norwich, HMP Wayland, HMP Bure, and the wider Norfolk community, with some remote working. From identifying health and wellbeing needs 12 weeks pre-release to offering ongoing support up to six months post-release, you’ll be a vital link between prison and community services. Key Responsibilities * * Process referrals, complete needs assessments and co-create tailored care plans * Provide ongoing pre- and post-release support (up to 6 months) around health, wellbeing and reintegration * Manage a diverse caseload and help individuals connect with community healthcare and support services * Assist with the recruitment and training of prison peer supporters * Build and maintain strong partnerships with external agencies and stakeholders * Keep clear, accurate case notes, assessments, care plans and risk documentation * Support effective referral pathways across prison, healthcare and community services * Contribute to team discussions, best-practice sharing and risk management * Make referrals to the Meet & Greet service and support Meet at the Gate releases * Ensure service users are fully linked with local services ahead of release What You’ll Bring * * Your lived experience and the ability to use it positively to support others * A compassionate, non-judgemental approach and strong communication skills * The ability to manage a caseload and build effective relationships * A commitment to delivering safe, holistic and inclusive support If you’re motivated, supportive and passionate about making a real difference, we’d love to welcome you to Forward Trust as part of the RECONNECT team. Please see attached Job Description for full details. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - * * Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application

Verity Healthcare Limited Job description DOMICILIARY CARE WORKER Required to start ASAP Salary/Contract Full-Time Contract—45 hours per week Part-time contract—25 hours per week ABOUT US: Verity Healthcare Limited is a domiciliary care company operating with trained care workers who attend to the needs of our service users in their own homes. We work with local authorities, the NHS, CCGs, private hospitals, and private clients. We provide a wide range of care services to help our clients maintain their independence in their homes. Verity Healthcare Limited is looking for passionate and caring healthcare assistants to join our enthusiastic team of domiciliary carers. We are recruiting care assistants who have the right values—kindness, accountability, excellence, and passion—and exhibit a positive attitude in providing quality care and support for the less able individuals. You must be willing to develop yourself and your skills. DOMICILIARY CARE WORKERS' DUTIES: To provide personal care and support to Clients with a wide range of needs, illnesses, and disabilities from door to door To assist Clients with toileting, continence management, and personal hygiene To assist clients in getting up in the morning and going to bed at night. To assist Clients with their medication at the agreed level of support and as detailed in their Medication Care Needs Assessment To maintain detailed, accurate records concerning care and medication support given and tasks undertaken To prepare food and drink for the Client, being aware of the Client’s likes/dislikes, nutritional needs, and cultural requirements To provide light general household domestic duties, including housework and laundry, as detailed in the care plan or instructed by Management To observe all health & safety rules and take reasonable care to promote the health and safety of self and others, and raise any concerns to the Field Care Supervisor. Any other duties requested by senior management that are within the scope of the post. DOMICILIARY CARE WORKERS' SKILLS AND EXPERIENCES: Skilled in assisting with bathing, dressing, toileting, and grooming while preserving dignity and privacy. Experienced in administering medication safely, monitoring health conditions, and following care plans. Trained in the safe use of hoists, mobility aids, and transferring techniques to prevent injury. Builds trusting relationships with clients and families through active listening, empathy, and clear communication. Accurately documents care provided using care logs or digital systems, and maintains confidentiality and professional boundaries at all times. PLEASE NOTE: We provide care for people from all backgrounds, and we are looking for passionate carers who can demonstrate the highest quality of care to ensure our service users are always treated with nothing but the best. We work constantly to provide equal opportunities for all, regardless of age, gender, ethnicity, social background, religion, disability, or sexuality. This work involves working with vulnerable people so background checks are conducted to ensure only the right people are working for us. We OFFER * Paid Training and CPD * Consistent Rota/Guaranteed Hours * Referral bonus (for referring a friend) * Great opportunity for progression * Generous pension scheme * Bicycle scheme * Employee assistance program * Mentoring/Coaching for excellence, and many more Apply today. Why Join Us? * Supportive and friendly working environment. * Opportunities for professional development and career progression. * Comprehensive training and induction program. * Competitive salary and benefits package. * Employee well-being and assistance programs. How to Apply: We would love to hear from you if you are passionate about providing high-quality care and meet the above requirements. Please submit your CV. Verity Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our Commitment to Safer Recruitment: Verity Healthcare is committed to safeguarding and promoting the welfare of our clients. As part of our safer recruitment process, all successful applicants will be subject to a thorough vetting process, including * Enhanced Disclosure and Barring Service (DBS) check. * Verification of qualifications and experience. * Comprehensive reference checks, including a recent employer reference. * Right to work in the UK verification

RECONNECT peer support worker- Norfolk Location: Norfolk Salary : £24,484 per annum Vacancy Type: Permanent About The Role Do you have lived experience of physical or mental ill health, substance use, or the criminal justice system? Are you ready to use that experience to support others as they prepare to return to the community? If so, this could be the perfect opportunity for you. As part of our NHS-commissioned RECONNECT service, Forward Trust proudly recruits people with lived experience. Your insight, empathy and understanding are key to helping individuals reintegrate safely, confidently and with the right support in place. About the Role As a RECONNECT Peer Support Worker, you'll provide personalised, inclusive support to individuals across HMP Norwich, HMP Wayland, HMP Bure, and the wider Norfolk community, with some remote working. From identifying health and wellbeing needs 12 weeks pre-release to offering ongoing support up to six months post-release, you'll be a vital link between prison and community services. Key Responsibilities • Process referrals, complete needs assessments and co-create tailored care plans * Provide ongoing pre- and post-release support (up to 6 months) around health, wellbeing and reintegration * Manage a diverse caseload and help individuals connect with community healthcare and support services * Assist with the recruitment and training of prison peer supporters * Build and maintain strong partnerships with external agencies and stakeholders * Keep clear, accurate case notes, assessments, care plans and risk documentation * Support effective referral pathways across prison, healthcare and community services * Contribute to team discussions, best-practice sharing and risk management * Make referrals to the Meet & Greet service and support Meet at the Gate releases * Ensure service users are fully linked with local services ahead of release What You'll Bring • Your lived experience and the ability to use it positively to support others * A compassionate, non-judgemental approach and strong communication skills * The ability to manage a caseload and build effective relationships * A commitment to delivering safe, holistic and inclusive support If you're motivated, supportive and passionate about making a real difference, we'd love to welcome you to Forward Trust as part of the RECONNECT team. Please see attached Job Description for full details. All prison-based roles are subject to enhanced DBS checks and HMPPS security vetting. These checks can take up to 5 months to complete. Any offer of employment will be conditional upon the successful completion of both checks. Please note if you have lived overseas within the last 5 years then checks may take longer. About Us We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community. We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits - • Flexible working * Training and development opportunities * Simply Health Cashback Scheme (optional) * Season Ticket Loan Scheme * Cycle to work scheme * Crisis Loan Scheme * Electric Car Scheme * 3 x Wellbeing Days (pro rata'd for part time employees) * Access to Blue Light Card * 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays * Contributory Pension Scheme - Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter * Death in Service Payment (2x annual salary) * Critical Illness Insurance (subject to qualifying criteria) To Apply If you feel you are a suitable candidate and would like to work for Forward Trust, please proceed through the following link to be redirected to our website to complete your application.

We are currently looking for multiple Support Workers in and around the Norwich area. We have on going vacancies, permanent and ad hoc shifts available. Responsibilities for a Support Worker: * Making meals, drinks and snacks where necessary * Supporting with household and domestic tasks, such as laundry, shopping, cleaning and financial transactions such as paying bills * Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing * Helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required * Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives Experience/Qualifications for our Support Workers: * Mandatory Care Certificate (Training can be provided) * Strong communication and interpersonal skills * Attention to detail and ability to follow instructions * Enhanced DBS (Assistance provided) Other Information: * Multiple shifts on offer – days, nights & weekends * Pay - £14.50 - £16.20 per hour If you are interest in our exciting Support Worker opportunity in Norwich please apply and a member of the team will contact you. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the role

Straight Forward Recruitment are actively seeking compassionate and dedicated Support Workers to join our team. In this role, you will support adults with learning and physical disabilities to live independently, safely, and with dignity in their own homes. Job Title: Supported Living Support Worker Location: Norwich, Norfolk Salary: £12.71 - £13.00 plus enhanced rate for bank holidays Hours: Full-time / Part-time / days, nights or weekends Key Responsibilities Provide person-centred support tailored to individual needs Provide 1-1 or group support Willing to support with personal care, meal preparation, companionship and light household duties Support individuals to access the community, including social activities and hobbies Encourage independence, confidence, and life skills development Maintain accurate records and report any concerns About You Strong communication and interpersonal skills Ability to work independently and as part of a team Flexibility to work a range of shifts Previous experience in care or support work What We Offer Hours to suit you, full-time or part-time Full training and ongoing professional development 20 days of holiday per year pro rata, plus bank holidays Free online and practical training Weekly pay Free uniform Apply Now If you are passionate about supporting others, we would love to hear from you. To apply, please submit your CV to (url removed)

Job Title: Build Technician Location: Norwich Role and Responsibilities: Build, test and repair electro-mechanical systems for our current and future wellbore inspection tools. Documenting build, test and repair processes. Carrying out best practice assembly, test and repair methods ensuring they meet the expectations of the companies QMS. Aid with continual improvements to the products and processes. Communicate with the engineering department to ensure documentation and finished product comply with customer requirements. Supporting R+D Engineers on project prototyping activities. Carry out building maintenance checks as designated. Global Travel as and when repairs and maintenance are required. Job Specification Excellent Communication. Team worker. IT and numerical skills. Experience in assembly of small electro mechanical assemblies. Ability to problem solve and prioritise. Package Competitive salary Pension Scheme Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency. Techhnique Recruitment Solutions are a specialist Engineering Recruitment Company based in Norfolk

We are seeking enthusiastic, reliable individuals to join teams across the UK. Seasonal Support Operatives Requirements: Full driving licence Highways Worker Passport Preferred Requirements CSCS Card Ideally: Forklift & Telehandler licences Safety Critical Medical (Highways) First Aid Training Role Overview: Operating a flatbed van Managing equipment Supporting spray and gritter drivers Ideal Candidates Will Have: A positive, proactive attitude Willingness to learn Strong teamwork and communication Reliability and pride in their work Ability to work independently or as part of a team Contract Details Seasonal work from April to September, with 6–8 months including training and mobilisation. Positions are nationwide, with head office in Norfolk. Apply Now If you’re motivated and ready to contribute to a growing, respected company, we’d love to hear from you. Contact: Jessica – Highbury Recruitment Ltd (phone number removed) (url removed)

Job Overview We are currently recruiting experienced Band 3 Senior Care Workers / Team Leaders to join our dedicated teams across a group of residential care homes throughout Norfolk. This role is ideal for an experienced Care Worker ready to take the next step in their career, supporting the delivery of high-quality, person-centred care while assisting with the leadership of the care team. As a Band 3 Senior Care Worker, you will help supervise staff on shift, ensure care plans are followed, and provide hands-on support to residents. Key Responsibilities • Lead and support the care team during shifts, • Deliver high-quality person-centred care to residents, • Assist with the development and implementation of care plans, • Administer or supervise medication where trained, • Maintain accurate care documentation and reports, • Support residents with daily living activities including personal care, • Liaise with healthcare professionals, families, and management, • Ensure safeguarding and health & safety policies are followed, • Act as a role model and mentor to junior care staff Requirements • Previous experience as a Senior Care Worker, Team leader or experienced Care Assistant, • NVQ Level 2 or 3 in Health & Social Care, • Experience working in residential or elderly care settings, • Strong leadership and communication skills, • Good understanding of safeguarding and care standards, • Ability to lead shifts and support staff effectively, • Right to work in the UK, • Enhanced Child and Adult DBS – preferably on the update service Desirable • Medication administration training, • Experience supervising staff, • Knowledge of CQC standards and compliance What We Offer • Competitive pay aligned with Band 3 equivalent, • Flexible working options How to Apply If you are passionate about delivering excellent care and are ready to take on a Senior Care Worker / Team Leader role, we would love to hear from you. Please apply with your CV and a brief covering statement outlining your experience

Adult Social Worker – Norfolk Contract Role Norfolk £43.38 LTD per hour (inclusive of holiday pay) £34 PAYE per hour (exclusive of holiday pay) Job Purpose We are seeking an experienced and dedicated Adult Social Worker to join a dynamic team in Norfolk. You will work collaboratively with individuals with complex needs to develop support plans that maximise independence, promote choice, and help achieve personal outcomes. You will deliver an integrated approach to assessment and care planning, working closely with key partners across health and social care. Key Responsibilities Manage a varied caseload, undertaking assessments under the Care Act and relevant legislation using a strengths-based approach Develop, coordinate, and review care and support plans to ensure outcomes are achieved Support individuals to assess and manage risks within their community Lead Safeguarding Adults investigations in line with multi-agency procedures Handle complex cases involving safeguarding concerns, capacity, and best interest decisions Prepare professional reports for court, case conferences, and other formal settings Promote safeguarding awareness and maintain up-to-date knowledge of current legislation and best practice Work collaboratively with service users, carers, and multidisciplinary teamsAbout You Qualified Social Worker with relevant registration Strong experience within Adult Social Care Confident managing complex cases and safeguarding enquiries Excellent assessment, communication, and report-writing skills Ability to work independently and as part of a teamApply Now Email: (url removed) Call: (phone number removed)

Are you looking for a new role in the Financial Services sector, would you like to join a well-established Financial Planning firm who have an excellent working environment where you are well looked after and valued, well look no further… My client based on the outskirts of Norwich, who has been trading since 2010 are looking for an experienced Administrator with a strong background of working in an IFA Practice setting or a similar Financial services role, to join their friendly group of existing staff. The ideal candidate will have a minimum of two years’ experience working in the sector and have previously used the back-office system intelligent office as well as knowledge of the platform such as Transact, Standard Life, Elevate and OMW (desirable, not essential). Above all else, you will be a great person to work with, a hard worker and a team player. My client offers advice with regard to pensions, SIPPS, Savings, Investments, Protection Plans as well as Trust Planning. Role purpose This is a key role to provide a first-class proactive support service to the Advisers and clients. Working closely with the Advisers, Directors and Paraplanners, you will be responsible for ensuring the client always receives the highest level of service. You will need to enjoy working as part of a successful team and be able to actively contribute towards a common goal. You will be expected to arrange plans and investments as recommended by the Advisers and provide administrative and technical support to enable them to advise their clients accordingly ensuring compliance and regulatory requirements are adhered to. You will be fully accountable and self-reliant and be able to produce accurate work with minimum input from others. It is expected that you are working towards the CII or CISI professional qualification benchmark or be committed to achieving this. My client will assist you with financial support for further training and examination where relevant, but you will be expected to take full responsibility for your continuous professional and personal development. Relevant Skills and Knowledge • Good understanding of financial services terminology., • Knowledge of financial services solutions and associated regulatory and compliance requirements (for example tax efficient investments, retirement provision, investments, protection, ‘know your client’)., • Ability to multi-task and juggle a busy and varied workload., • Ability to accurately follow a process. General Responsibilities • Liaising with product, wrap and solution providers., • Developing and maintaining internal relationships across the business, communicating effectively., • Responding to internal and external queries promptly., • Ensuring processes and procedures are followed and service standards are met., • Time and priority management. Specific Responsibilities Arranging agency servicing transfers and ensuring plan information is accurate and up to date Keeping up to date with IT and back-office systems changes to ensure efficiency and accuracy Preparing files for review meetings (both annual, half yearly and ad-hoc), writing agendas and ensuring post meeting actions are processed within service level agreements Diary and task management of client work Processing and submitting new business Processing and submitting changes to existing plans, investments and policies (for example amendments to premiums, withdrawals, funds) Producing plan, policy, fund information Ensuring the client file meets auditing expectations Annual re-assessments of suitability Annual drawdown re-assessment Processing changes to client details and liaising with 3rd parties to ensure changes are accurately completed Data extraction, checking and analysis Prioritising work and contributing to the team and business goals Taking accurate minutes of meetings Client communication (letter, email, telephone and face to face) Bulk mailing (letter and email) Assisting with implementing and improving administrative processes Ensuring new client signs up are processed timely and accurately and the file is compliant, with the required servicing and fee schedule adhered to Accurate system updating Identifying and rectifying errors Preparing and dispatching client valuation reports Providing technical support to the Advisers and other team members Answering technical client queries Competent administration through wrap platforms utilized by the company Answering the telephone promptly and communicating positively and effectively Other ad hoc duties as required. Benefits My client have a flexible approach, operating a 37 hour week, you are able to start between 8 and 9 and leave anytime between 5 and 6, Fridays are 9-3 for everyone, you can take between 1 and 1.5hrs for lunch. Death in service 4 x salary Free Parking Standard pension, 3% employer contribution Holiday entitlement is 26 days (an extra day off for your Birthday if it falls on a working day). Financial assistance with further and ongoing studies