Position Overview We are seeking a dedicated and enthusiastic staff member to join our fish and chip shop team. This dual-role position involves both food preparation/cooking and customer service responsibilities. The ideal candidate will be passionate about delivering high-quality food and exceptional customer experiences in a fast-paced environment. Key Responsibilities Food Preparation & Cooking - Prepare and cook fresh fish (cod, haddock, plaice, etc.) using traditional battering and frying techniques - Cook chips to perfection, ensuring consistent quality and proper cooking temperatures - Prepare other menu items including pies, sausages, chicken, and mushy peas - Maintain proper food storage and rotation procedures - Monitor oil temperature and quality, changing when necessary - Ensure all food safety and hygiene standards are met - Clean and maintain cooking equipment and fryers Customer Service - Greet customers warmly and take orders accurately - Provide recommendations and answer questions about menu items - Operate cash register and handle payments (cash, card, contactless) - Wrap and package orders efficiently and attractively - Maintain clean and organized serving area - Handle customer complaints professionally and escalate when necessary - Upsell additional items and promote daily specials **General Duties** - Maintain cleanliness of work areas, dining area, and equipment - Stock supplies and ingredients as needed - Follow health and safety regulations at all times - Assist with opening and closing procedures - Work collaboratively with team members during busy periods - Maintain professional appearance and uniform standards Required Qualifications - Previous experience in food service or hospitality (preferred but not essential) - Basic food hygiene certificate (or willingness to obtain) - Strong customer service skills with a friendly, positive attitude - Ability to work efficiently under pressure during peak hours - Good communication skills and basic numeracy - Physical ability to stand for extended periods and lift up to 25kg - Flexibility to work evenings, weekends, and holidays Desirable Skills - Experience with traditional fish and chip preparation - Knowledge of food safety regulations - Cash handling experience - Ability to work independently and as part of a team - Problem-solving skills for busy service periods Working Conditions - Fast-paced kitchen and service environment - Exposure to hot oil and cooking equipment - Standing for extended periods - Variable hours including evenings and weekends - Uniform provided What We Offer - Competitive hourly wage - Staff meals during shifts - Training and development opportunities - Friendly, supportive team environment - Flexible scheduling where possible - Opportunity for advancement within the business How to Apply Please submit your CV. Previous experience is valued but not essential – we’re willing to train the right candidate who shows enthusiasm and dedication.
Job Title: Head Chef - Responsibilities: The head chef will be responsible for various duties and will work 30-35 hours per week. They will exclusively serve as the culinary mastermind for Momo Mandap Limited and their responsibilities will include: a. Menu Planning and Development: - Designing and developing innovative menu items that blend Nepalese and Asian Flavors. - Creating a well-balanced menu with a variety of options. - Ensuring the menu meets the restaurant's concept and customer preferences. b. Food Preparation and Cooking: - Overseeing the preparation and cooking of food items. - Ensuring food quality, taste, and presentation meet the restaurant's standards. - Monitoring portion control and minimizing food wastage. c. Kitchen Management: - Managing kitchen operations and maintaining hygiene and safety standards. - Supervising and training kitchen staff. - Organizing and coordinating the workflow in the kitchen. d. Quality control: - Monitor and maintain high standards of food quality, taste, and presentation ensuring compliance with health and safety regulations. e. Inventory and cost Control: - Monitoring and controlling food inventory. - Ensuring efficient usage of ingredients to minimize costs. - Implementing strategies to reduce food waste and maximize profitability. f. Quality Assurance: - Conducting regular quality checks to maintain high standards. - Addressing customer feedback and taking necessary actions for improvement. - Ensuring compliance with health and safety regulations. g. Safety and hygiene: -Ensure strict compliance with food safety regulations and maintain a clean and organized kitchen environment. h. Collaboration and Communication: - Collaborating with the restaurant management team to achieve business goals. - Communicating effectively with staff, suppliers, and other stakeholders. - Providing guidance and support to the kitchen team. i. Continuous learning: -Staying updated with the latest culinary trends, attending workshops or conferences, and encouraging the kitchen staff to enhance their skills and knowledge.