Complaints handling jobs in Nottingham

Customer Complaints Case Handler. Our Complaints Resolution team are the customer advocates at the heart of our operation. Manage customer complaints from receipt right through to resolution, including a final written response. Once you've completed training you’ll move onto the Complaints team s...

Work within a team office environment handling your own caseload of customer concerns/complaints. * Respond to calls and written communications in a variety of formats including letters, emails and ...

Your role will include handling regulated customer complaints, queries, Section 75 claims, and dissatisfactions. You will be required to investigate, evaluate, and decide on resolutions in line with ...

Handling inbound complaint calls and signposting only. NO SALES! The of role Customer Service Advisor will involve: * Dealing with inbound calls from customers regarding queries and complaints - you ...

Handle customer concerns/complaints, provide appropriate solutions within the time limits and ... Strong phone contact handling skills and active listening * Familiarity with CRM systems and ...

... and complaints through the claims and complaints management system and work with Sales and ... handling. You'll ensure customer logistics data is maintained accurately, and coordinate ...

... complaints, and file /audit checking to ensure compliance. In addition, you will be handling your own caseload of higher value and complex claims. It is essential that you are an, "expert on all ...

Demonstrate whilst handling customer contact that you put the customer at the heart of what you do ... complaints and service delivery and standards matter to us * Be passionate about being the best you ...

Are you passionate about resolving customer issues and complaints? * Do you want to work for a ... These individuals will be responsible for handling a wide range of inbound calls and emails from ...

Represent the company in all QA interactions, including handling complaints. * Travel to oversees supplier and customer locations (infrequent) Core Duties : * Maintain and prepare documentation for ...

... handling all cancellation requests and improving customer retentions for customers. Providing ... complaints procedure. * and participate in meetings with the Customer Service Team as necessary to ...

... handling Subject Access Requests (SARs). • Serving as the point of contact for all data ... complaints, collaborating with internal and external stakeholders. • Ensure and maintain ...

Ensuring that customer complaints are handled appropriately within the Company's complaints ... Handling the invoicing of premiums due and maintaining credit control of allocated clients

Managing customer complaints The successful candidate will possess outstanding communication skills, adept at problem-solving and handling customer interactions. Proficiency in IT, including MS ...

Handling client accounts to ensure smooth service delivery and addressing any issues promptly ... Conducting risk assessments and managing complaints effectively. * Identifying recruitment needs ...

Liaison with Account Executives in all aspects of account handling * Ensure bad debt queries are ... Handle any complaints in accordance with company procedures and regulatory requirements. * Conduct ...

... handling, investigating and resolving any onsite issues relating to Health and Safety, Employee Performance or Customer Complaints. - Carrying out competitor market research to understand current and ...

Ensuring regular building upkeep, addressing tenant complaints, and coordinating repairs and maintenance services * Handling building inspections for prospective tenants or buyers. * Managing tenant ...

This will include replying to student enquiries via communication channels, handling complaints, application processes, offer/contract management and all billing related queries * Utilise the ...

An integral role to successfully serving our members and customers at the CII, the Customer Service Assistant will be responsible for providing an excellent customer service function in a professional and efficient manner to both new and existing customers, providing verbal and written advice on ...

The role of the Loss Adjuster is responsible for all aspects of property claim investigation, consideration of policy coverage, validation process of appropriate settlement in an efficient and timely manner. Due to continued growth, we are looking for Loss Adjusters to join our Property division ...

Join Tomato Energy and be part of our mission to transform the energy sector for the better. As leaders in local decarbonisation, Tomato Energy is committed to offering sustainable energy solutions that empower communities and reduce carbon footprints. With our innovative tariffs and solar panels...

Customer Services Advisor (German speaking) required by a leading hair colouring business based in London. Are you a skilled and bilingual customer services advisor fluent in both English and German?. Join a leading hair colour company, contributing your bilingual talents to enhance the customer ...

Position Summary: Acting as Qualified Person (QP), in accordance with Article 51 of Directive 2001/83/EC and the requirements laid down in the UK GMP. Additionally ensuring that the requirements of the granted license issued by MHRA are met for ensuring that each individual batch has been release...